Associação Voluntários da Saúde

What Associação Voluntários da Saúde does

Associação Voluntários da Saúde (AVS) is a Brazilian non-profit association headquartered on Avenida Paulista in São Paulo, founded in April 2021 during the COVID-19 pandemic by HCor CEO Fernando Torelly as a volunteer network to provide free hospital management consulting to public and philanthropic institutions serving patients of the Sistema Único de Saúde (SUS). The organization operates through a network of approximately 2,000 registered volunteer healthcare professionals organized across 13 technical groups covering strategy and governance, clinical management, operations, quality and safety, finance, human resources, legal and compliance, technology and innovation, supply chain, and communications. Services are delivered virtually with periodic in-person engagements, and include the Ferramenta Diagnóstica Digital (an internal institutional diagnostic tool), the Digital Maturity Index for Healthcare (DMI-H) co-developed with partner FOLKS, the Programa de Educação Executiva (PEE) for philanthropic hospital federations, and the APP AVS mobile application for volunteer coordination.

The underlying technology is primarily collaborative and lightweight: WhatsApp-based coordination, video conferencing, a WordPress-based website, a YouTube knowledge library, and a lightweight mobile/web app for volunteer management, supplemented by structured diagnostic instruments rather than proprietary AI/ML systems. All services to beneficiary hospitals are provided at no charge; the organization itself is funded by donations, corporate sponsorships, and in-kind support (office space from ANAHP, pro-bono financial audits from Grant Thornton), with no venture capital, private equity, or external investor ownership.

The go-to-market model is community-led and inbound: hospitals request support through the website or via [email protected], and the association matches demand against volunteer capacity. ANAHP serves as the foundational institutional partner providing physical infrastructure and channel access to the broader hospital ecosystem. By 2026, AVS had completed 40 projects across approximately 30 hospital institutions and 9 states, reported a 100% NPS from beneficiary hospitals, and maintained an active partnership pipeline including healthtech (FOLKS, MV, HOSPP, Abcis, Verzo, Medportal), medical equipment vendors (Getinge, STERIS, Zentys, IGMED), and design and home care partners (Perkins&Will, EPAD).

Name

Associação Voluntários da Saúde

Legal name

Associação Voluntários da Saúde

Website

https://voluntariosdasaude.org.br

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

51–100 employees

Short description

Associação Voluntários da Saúde (AVS) is a São Paulo-based non-profit that provides free hospital management consulting to Brazilian public and philanthropic hospitals serving SUS patients, delivered by a network of approximately 2,000 volunteer healthcare professionals across 13 technical specialties.

Ownership category

akta.pro rank

Product category

Healthcare Management Consulting

NAICS

Management Consulting Services (54161)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Hospital Shared Services, GPOs & System Support Organizations (HLAFAAAO)

akta.pro secondary industry

Enterprise Risk Management (ERM) Advisory (BPAHAFAA)

Keywords

• Hospital management consulting
• Volunteer healthcare services
• Public hospital support
• Healthcare quality improvement
• SUS healthcare management

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Donations and Sponsorships: The association operates as a nonprofit entity relying on donations from individuals and organizations, as well as sponsorship support from corporate partners who contribute resources to enable project execution.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Associação Voluntários da Saúde (AVS) provides free hospital management consulting delivered by volunteer healthcare professionals to public and philanthropic hospitals that serve the Brazilian public health system (SUS). The organisation operates across 13 technical areas, applying an integrated management methodology anchored in Value Stream Mapping (VSM) to improve hospital operations, quality, and patient care at no cost to the beneficiary institutions.

Product overview

Associação Voluntários da Saúde (AVS) is a non-profit organization that provides free consulting services to public and philanthropic hospitals serving the SUS in Brazil. The core offering is a volunteer-based hospital management consulting service covering 13 technical groups: Clinical, Communication and Marketing, Strategy and Governance, Financial, Human Resources, Infrastructure and Clinical Engineering, Legal and Compliance, Hospital Operations, PMO, Quality and Safety, Commercial Relationship, Supplies and Logistics, and Technology and Innovation. Supplementary offerings include the Ferramenta Diagnóstica Digital (internal diagnostic tool), the DMI-H digital maturity assessment tool developed with FOLKS, the Executive Education Program (PEE) in partnership with FEHOSP, and the AVS mobile application for volunteer coordination.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospital Management Consulting (Consultoria em Gestão Hospitalar)
• Programa de Educação Executiva (PEE)
• Digital Maturity Index for Healthcare (DMI-H)
• APP AVS

Quantifiable outcome

• 40 projects delivered in approximately 30 institutions across multiple states since 2021
• +4 more outcomes

Named customers6 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

13 partnerships are on record, tiered core, minor and major.

• Anahp - Associação Nacional de Hospitais PrivadoscoreStrategic or Co-development Partner · 1 May 2026ANAHP is the primary institutional partner of AVS, providing office space and supporting the organization since its formal establishment in November 2021. The partnership enables AVS to access a network of private hospitals of excellence and promotes knowledge transfer between private and public healthcare sectors.
• MVcoreTechnology or Integration · 1 May 2026MV is a new institutional partner announced at Hospitalar 2026, reinforcing the commitment to strengthen public health management through technology and expertise.
• Hospital Israelita Albert EinsteinminorStrategic or Co-development Partner · 1 May 2026One of Brazil's leading private hospitals, contributed donations for Bahia flood relief efforts through AVS partnership.
• Hospital Sírio-LibanêsminorStrategic or Co-development Partner · 1 May 2026Leading Brazilian hospital that contributed donations for Bahia flood relief through AVS partnership.
• HcorminorStrategic or Co-development Partner · 1 May 2026Leading cardiac hospital, with CEO Fernando Torelly being the founder and president of AVS. Contributed donations for Bahia flood relief through AVS partnership.
• Getinge BrasilmajorStrategic or Co-development Partner · 13 October 2025Global medical technology company founded in 1904 in Sweden, offering integrated products for intensive care, cardiovascular procedures, surgical centers, and digital health. Getinge Brazil provides technical support, equipment maintenance, and integrated solutions for hospital environments.
• EPAD - Empresa Paulista de Assistência DomiciliarminorStrategic or Co-development Partner · 7 October 2025Reference in humanized home care and specialized care for elderly and patients needing home support. EPAD represents a strategic partner whose home care services complement AVS actions for integral and human care.
• STERISminorGTM or Marketing Partner · 6 October 2025Global leader in patient care products and services focused on infection prevention. Portfolio includes sterilization equipment, endoscope reprocessing, disinfectants, surgical instrumentation, maintenance services, and reprocessing outsourcing. Supports AVS participation in CONAHP.
• WFlowminorGTM or Marketing Partner · 29 September 2025Specialized in independent financial advisory, WFlow believes financial education is the foundation for a healthy and prosperous life. They provide strategic investment solutions and financial planning services. Partnership brings financial education events for members and volunteers.
• FOLKScoreTechnology or Integration · 19 August 2025Healthtech specialized in digital transformation for healthcare organizations. Partnership began with a pilot project at Santa Casa de Três Pontas and includes joint webinars, events, and technical materials to strengthen digital health transformation. FOLKS is a premier partner of HIMSS and KLAS representative for Latin America.
• Federassantas MGcoreStrategic or Co-development Partner · 22 April 2025Partnership for Programa de Educação Executiva (PEE) for Santa Casas and philanthropic hospitals in Minas Gerais, with participation of 53 hospitals and approximately 100 executives.
• Perkins&Will São PaulominorStrategic or Co-development Partner · 1 January 2025Brazilian studio of global architecture and design firm committed to creating healthy and inclusive environments. The partnership reinforces commitment to excellence in human healthcare by improving support environments that positively impact patients, health teams, and communities.
• Grant Thornton BrasilmajorImplementation/ SI/ Consulting Partner · 27 July 2022Global audit, consulting, and tax company conducting voluntary financial audits of AVS operations. Partnership aims to evaluate AVS financial operations according to Brazilian accounting practices and promote transparency.

Scale indicators8 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Americares: Health-focused relief and development non-profit that supports under-resourced health facilities with donations, training, and capacity-building programs. Shares AVS's nonprofit structure, donation funding model, and mission of strengthening safety-net health institutions.
• Partners In Health: Non-profit that delivers healthcare in resource-limited settings through long-term capacity building and accompaniment of local institutions. Shares AVS's nonprofit, knowledge-transfer, public-system-serving orientation, and reliance on highly committed professional staff, though its scope is clinical care rather than management consulting.
• Direct Relief: Non-profit that channels medical aid and resources to under-resourced health providers worldwide. Comparable to AVS as a donation-funded intermediary that strengthens public and philanthropic healthcare providers, though focused on material aid rather than management consulting.
• Global Health Corps: Places young professionals as fellows within health organizations to strengthen management and operations. Closely mirrors AVS's volunteer-placement model and management-strengthening mission, though GHC operates cross-country and targets individuals rather than institutional engagements.
• Project HOPE: Health-focused non-profit that delivers training, capacity building, and humanitarian health programs. Shares AVS's emphasis on transferring management and clinical knowledge to strengthen local health institutions, with comparable reliance on professional volunteers and corporate partners.
• Health Volunteers Overseas: US-based non-profit that sends healthcare professionals to train peers in low-resource countries. Directly comparable to AVS in being a volunteer-pro-bono model focused on knowledge transfer to local health institutions rather than direct service delivery.
• Medical Teams International: Faith-inspired non-profit that mobilizes volunteer medical professionals and provides training for local health workers. Comparable to AVS in depending on volunteer professionals, donation funding, and a capacity-building orientation toward under-resourced health systems.
• International Medical Corps: Volunteer-staffed humanitarian organization that delivers healthcare and capacity building in crisis and low-resource settings. Similar to AVS in mobilizing volunteer professionals to serve public health systems, though focused on emergency and clinical contexts.
• Médecins Sans Frontières (Doctors Without Borders): Global volunteer-driven medical non-profit that places professionals in underserved health systems. Comparable to AVS in mobilizing volunteer labor, brand-driven fundraising, and serving under-resourced public health systems, although MSF focuses on clinical service delivery rather than management consulting.

Broad incumbents

• Clinton Health Access Initiative (CHAI): Large-scale global health organization that works with governments to strengthen health systems and improve access. Comparable to AVS in working with public health systems on management and operational improvements, but operates as a much larger, institutionally funded entity rather than a volunteer network.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/c/Volunt%C3%A1riosdaSa%C3%BAde
• LinkedInlinkedin.com/company/volunt%C3%A1rios-da-sa%C3%BAde

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Associação Voluntários da Saúde