Victims Resource Center

What Victims Resource Center does

Victims Resource Center (VRC) is a 501(c)(3) nonprofit victim services organization founded in 1974 in northeastern Pennsylvania, originally as Luzerne County Women Organized Against Rape. VRC provides crisis intervention, counseling, advocacy, and educational programming to victims of sexual violence, domestic violence, and other serious crimes — and to their families and friends — across Carbon, Luzerne, and Wyoming Counties. Core services include a 24-hour hotline staffed by trained counselors at each of three county offices (Wilkes-Barre, Lehighton, Tunkhannock), crisis intervention, support groups, victim advocacy including accompaniment to medical, police, and legal proceedings, Victims Compensation Assistance Program (VCAP) paperwork support, and identity theft/fraud recovery assistance. All services are provided free of charge to victims.

VRC's educational portfolio includes Child Safety Programs reaching pre-school through second-grade children, the Parents in the Know child sexual abuse prevention curriculum (four 2-hour interactive sessions for parents and guardians), and community/professional programs delivered on-site at schools, workplaces, churches, and community organizations at no cost. Awareness initiatives include The Clothesline Project and The Shoe Project. The organization's technology stack is standard nonprofit operations — case management, social media platforms (Facebook, X, Instagram), and donation processing systems — with no proprietary technology disclosed.

VRC's business model is grant- and donation-funded rather than revenue-generating. Funding sources include state coalition grants (Pennsylvania Coalition Against Rape, Pennsylvania Coalition Against Domestic Violence, Pennsylvania Commission on Crime and Delinquency), four regional United Way chapters (Wyoming Valley, Greater Hazleton, Greater Lehigh Valley, Wyoming County), individual and corporate contributions, memorial and planned gifts, and signature fundraising events (41st Annual Geranium Day Sale, annual gala, NEPA Gives online giving day). Merchandise sales (End Sexual Violence Ribbon Magnets at $6) and gift-matching partnerships (AllOne Foundation) supplement fundraising. Leadership is under CEO Michele Minor Wolf following the 2020 transition from Janet MacKay (33-year tenure) to Suzanne Beck.

Name

Victims Resource Center

Legal name

Victims Resource Center

Website

https://vrcnepa.org

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

11–50 employees

Short description

Victims Resource Center is a 501(c)(3) nonprofit founded in 1974 that provides free, comprehensive victim services — including 24-hour hotline, counseling, advocacy, and educational programming — to crime victims across Carbon, Luzerne, and Wyoming Counties in northeastern Pennsylvania.

Ownership category

akta.pro rank

Product category

Victim Advocacy and Crisis Support

NAICS

Individual and Family Services (6241), Child and Youth Services (62411)

SIC

Services-Social Services (8300)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industries

Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO), Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM), Mental Health & Crisis Support Services (BPAGACAD), Victim Services & Witness Assistance (Justice System) (BPAIAFAJ)

Keywords

• Victim advocacy services
• Crisis intervention counseling
• Crime victim support
• Violence prevention education
• Victim compensation assistance

Headquarters

HQ city

Wilkes-Barre

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Grant Funding: VRC receives grant funding from Pennsylvania Coalition Against Rape, Pennsylvania Coalition Against Domestic Violence, Pennsylvania Commission on Crime and Delinquency, and various United Way organizations (Wyoming Valley, Greater Hazleton, Greater Lehigh Valley, Wyoming County).
2. Individual and Corporate Donations: Contributions from individuals, foundations, and corporations support VRC's mission. The organization accepts memorial and honorary gifts, matching gifts, and planned giving.
3. Signature Fundraising Events: The 41st Annual Geranium Day Sale is VRC's largest fundraiser, selling pink or red geraniums for $5 per plant before Mother's Day. Proceeds benefit programs in Carbon, Luzerne, and Wyoming Counties. The organization also holds an annual gala and participates in NEPA Gives online giving day.
4. Product Sales: VRC sells End Sexual Violence Ribbon Magnets for $6 each with free shipping as a merchandise/fundraising item.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Victims Resource Center provides free crisis intervention, counseling, support groups, advocacy, compensation-claim assistance, and specialized identity-theft and fraud-recovery support to crime victims and their families. It also provides violence-prevention education for children, adolescents, college students, and adults through schools and community organizations.

Product overview

Victims Resource Center is a non-profit victim advocacy organization offering a comprehensive range of services for crime victims. The organization provides crisis support through 24-hour hotlines, support groups, crisis intervention, and victim advocacy. Its educational portfolio includes Child Safety Programs for young children and the Parents in the Know child abuse prevention program. The organization also conducts awareness initiatives including The Clothesline Project and The Shoe Project. Additional services include identity theft assistance and Victims Compensation Assistance. The organization operates merchandise and fundraising programs including an End Sexual Violence Ribbon Magnet and the annual Geranium Day Sale fundraiser.

Differentiator

Problem solved

Functional benefit

Products and services

• 24-Hour Hotline Services Crisis-support hotline staffed by trained counselors 24 hours a day, seven days a week, with a hotline available through each county office for victims of crime.
• Support Groups Group sessions that give victims of crime an opportunity to share experiences and gain strength as part of the healing process.
• Crisis Intervention Immediate support, information, and options that assess each victim's needs and help develop a plan to address them.
• Victim Advocacy Victim advocacy services that work with other organizations to educate local and national legislators about laws protecting the rights of victims.
• Identity Theft/Fraud Services Assistance for identity-theft and identity-fraud victims, including navigation through reporting websites and forms for identity-theft recovery.
• Victims Compensation Assistance Program (VCAP) Assistance with completing the paperwork required to file a claim for financial compensation for out-of-pocket losses caused by emotional and physical injuries.
• End Sexual Violence Ribbon Magnet Awareness merchandise sold to support victims of sexual violence for $6 each with free shipping.

Quantifiable outcome

• Free services to all crime victims regardless of ability to pay
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• The National Network to End Domestic ViolencecoreGTM or Marketing PartnerVRC partners with the National Network to End Domestic Violence during Domestic Violence Awareness Month (October) to amplify the #Every1KnowsSome1 campaign and put domestic violence survivors and victims at the forefront.
• Wilkes-Barre Police DepartmentcoreStrategic or Co-development PartnerVRC has an ongoing collaboration with the Wilkes-Barre Police Department for supporting crime victims. The department was recognized in the Fall 2025 Community Partner Spotlight.
• Wilkes-Barre City Health DepartmentcoreStrategic or Co-development PartnerVRC collaborates with the health department to offer Parents in the Know, an innovative child sexual abuse prevention program for parents and guardians.
• Luzerne County Community CollegecoreStrategic or Co-development PartnerVRC and LCCC collaborated for NO MORE pledge signing campaign to raise awareness about domestic violence and sexual assault.
• Domestic Violence Service CentercoreStrategic or Co-development PartnerVRC and Domestic Violence Resource Center collaborated for NO MORE pledge signing at LCCC. Donations from the 13th Concert for Rebecca are sent to both organizations.
• Varsity Garden CenterminorStrategic or Co-development PartnerDuring COVID-19 pandemic, partnered with grower in Swoyersville for Gift Certificate Geranium Sale to replace the physical sale.

Scale indicators5 records

Recent moves7 records

Expansion highlights4 records

Broad incumbents

• RAINN (Rape, Abuse & Incest National Network): Largest national anti-sexual-violence organization operating the National Sexual Assault Hotline. Provides national infrastructure that complements and overlaps with VRC's local hotline services.

Direct peers

• A Woman's Place: Bucks County, PA domestic violence organization providing shelter, hotline, counseling, and prevention education. Strong comparable on service mix, county-level funding model, and PA state coalition funding architecture.
• Alice Paul House: Chester County, PA victim services nonprofit offering shelter, counseling, legal advocacy, and 24-hour hotline for domestic violence and sexual assault survivors. Direct functional peer in PA county-based victim services delivery.
• SafeNet Erie: Northwestern Pennsylvania victim services nonprofit providing domestic violence and sexual assault services across multiple counties. Comparable in multi-county regional scope and 24-hour hotline operation.
• Women's Resource Center of Northeastern Pennsylvania: Regional victim services and domestic violence nonprofit serving Lackawanna and Susquehanna Counties in northeastern Pennsylvania. Closely comparable in mission, free-service model, and regional scope to Victims Resource Center.
• Crime Victims' Center of Chester County: Pennsylvania-based nonprofit providing crisis intervention, counseling, advocacy, and Victims Compensation Assistance Program (VCAP) support. Strong functional peer given overlapping VCAP and hotline services.
• Blackburn Center: Lancaster County, PA nonprofit providing domestic violence and sexual assault services including hotline, counseling, advocacy, and prevention education. Closely mirrors VRC's service portfolio and free-to-victim model.
• Domestic Violence Service Center: NEPA-based victim services nonprofit that VRC explicitly partners with for joint awareness campaigns and shared concert fundraising proceeds. Operates with similar 24/7 hotline and shelter-adjacent model.

Others

• Pennsylvania Coalition Against Rape: State-level funding coalition that grants money to VRC and provides training/certification to Pennsylvania rape crisis centers. Functions as a funder and capacity-builder rather than direct service competitor.

Regional players

• YWCA of Northeastern Pennsylvania: Regional YWCA chapter serving NEPA that operates domestic violence and sexual assault programs alongside broader community services. Comparable regional mission footprint with overlapping victim advocacy offerings.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/VRCnepa
• Facebookfacebook.com/VRCnepa
• Instagraminstagram.com/vrcnepa
• LinkedInlinkedin.com/company/victims-resource-center

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Victims Resource Center