Vital Records Control
Vital Records Control is a privately held, Memphis-based records and information management provider operating 100+ North American facilities, offering end-to-end physical storage, secure shredding, healthcare release-of-information, enterprise content management, and IT asset disposition services to enterprise, mid-market, and SMB clients across healthcare, legal, financial, government, and education verticals.
- Company typePrivate
- Founded1990
- HeadquartersMemphis, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Vital Records Control does
Vital Records Control (VRC Companies, LLC) is a privately held records and information management (RIM) provider headquartered in Memphis, Tennessee, operating more than 100 facilities across North America with a concentration of 11 cities on the East Coast. The company was founded in 1990 and offers end-to-end information lifecycle management services spanning physical records storage, secure shredding, health information management (release of information, audit management, HIPAA-compliant exchange), enterprise content management (document scanning, workflow automation, cloud hosting), and IT asset disposition.
VRC's technology platform is organized around a branded proprietary suite: VitalControl® serves as a central information governance layer with SSO connectivity to internal, third-party, and VRC repositories supporting universal searches, dashboard metrics, retrieval requests, and destruction planning; VitalChart® handles healthcare release-of-information workflows; VitalWeb® provides electronic records tracking and retrieval; VitalECM® offers document conversion and workflow automation; VitalShred® manages secure destruction; and VITAD® addresses IT asset disposition. The company maintains compliance certifications across HIPAA, FERPA, NAID, i-SIGMA, and CCPA frameworks.
VRC's revenue model is predominantly subscription-based across records storage, shredding, and health information management, supplemented by managed services for enterprise content management projects and transaction fees for IT asset disposition. The company employs a sales-led, account-based go-to-market motion targeting enterprise and mid-market clients in healthcare, legal, financial services, banking, government, education, insurance, manufacturing, and retail/hospitality verticals, with self-service portals (VitalWeb, VitalChart Request, ImageSilo) addressing SMB and individual customers. Pricing is quote-based and not publicly disclosed.
Vital Records Control firmographics
Firmographics- Name
- Vital Records Control
- Legal name
- VRC Companies, LLC
- Website
- https://vrcofal.com
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Vital Records Control is a privately held, Memphis-based records and information management provider operating 100+ North American facilities, offering end-to-end physical storage, secure shredding, healthcare release-of-information, enterprise content management, and IT asset disposition services to enterprise, mid-market, and SMB clients across healthcare, legal, financial, government, and education verticals.
- Ownership category
- akta.pro rank
Vital Records Control industry classification
Industry- Product category
- Records and Information Management Services
- NAICS
- Document Preparation Services (56141), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Processing & Data Preparation (7374), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Corporate Records Storage (Commercial/Enterprise) (TLALALAA)
- akta.pro secondary industries
- Healthcare & Medical Records Storage (Hospitals, Clinics) (TLALALAD), Secure/High-Value & Document/Records Full-Service Storage (HSAKAHAH), Business & Commercial Self-Storage (Inventory/Records) (HSAKAGAD), Data Extraction & Structuring (Invoices, POs, Receipts, KYC) (BPAAAKAF), Privacy Management (Consent, DSAR, RoPA) (HDADAFAH)
Keywords
Where Vital Records Control is headquartered
LocationHeadquarters
- HQ city
- Memphis
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Vital Records Control business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Records Storage Services: Offsite storage of physical records in secure facilities throughout the U.S. including specialized storage, tape vaulting, and underground storage options
- Secure Shredding Services: Scheduled, on-call, and drop-off document destruction services including paper shredding, hard drive destruction, product destruction, and shredding events
- Health Information Management: Release of information services, medical record retrieval software, healthcare audit management, and compliance services for healthcare providers
- Enterprise Content Management: Document conversion services, document management software, workflow automation including accounts payable/receivable and HR automation, cloud hosting, and intelligent document processing
- IT Asset Disposition (VITAD): Nationwide IT asset disposition services including certified data destruction, regulatory compliance, and environmentally responsible recycling
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Enterprise Records Management |
| Subscription | Monthly | VitalShred Standard Terms |
| Other | Multi-year contract | VitalECM Project Services |
| Subscription | Monthly | VitalRecords Storage Terms |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Vital Records Control product offering
Product offeringCore offering
Vital Records Control (VRC) provides records and information management services across the full information lifecycle, including offsite physical records storage, secure document and media destruction, health information management and release of information, enterprise content management with document scanning and workflow automation, and IT asset disposition. These services are supported by proprietary platforms (VitalControl, VitalWeb, VitalChart, VitalECM, ImageSilo, VITAD) and delivered through 100+ facilities across North America, with primary industry focus on healthcare, banking, legal, government, financial services, education, insurance, manufacturing, retail and hospitality, and small business.
Product overview
Vital Records Control (VRC) offers an integrated suite of information management solutions covering the entire information lifecycle from document capture to secure destruction. The portfolio is organized around five core branded product lines: VitalControl® serves as the central information governance platform with SSO connectivity; VitalChart® handles health information management and release of information; VitalECM® provides enterprise content management including document scanning and workflow automation; Vital Records offers offsite storage services; and VitalShred® delivers secure destruction services. Supporting products include VitalWeb® records management software, VITAD® IT asset disposition, and VitalScan digital scanning solutions. The modular architecture allows organizations to deploy individual services or combine multiple solutions for comprehensive information governance.
Differentiator
Problem solved
Functional benefit
Brands
- VitalControl: Record Information Management platform providing universal searches, dashboard metrics, retrieval requests, destruction planning, and SSO connectivity to internal, third-party, and VRC repositories.
- VitalWeb
- VitalChart
- VitalShred
- VitalECM
- VitalScan
- VITAD
Products and services
- VitalControl® Information Governance Platform Central information governance platform providing universal searches, dashboard metrics, retrieval requests, and destruction planning, connecting internal, third-party, and VRC repositories via SSO.
- VitalWeb® Records Management Software Records management software platform providing electronic tracking, inventory management, and retrieval of stored information for customers with offsite records.
- VitalChart® Health Information Management HIPAA-compliant healthcare solution for release of information, medical record retrieval software (VitalChart Request), and healthcare audit management for healthcare providers.
- Offsite Records Storage Services Offsite physical records storage services including general storage, specialized storage, tape vaulting, and underground vaulting across 100+ U.S. facilities.
- VitalShred® Secure Shredding Services Scheduled, on-call, one-time, drop-off, and event-based secure shredding for paper documents, hard drives, and products, with hard drive destruction and product destruction included.
- VITAD® IT Asset Disposition IT Asset Disposition service providing secure end-of-life solution for retired technology, including certified data destruction, regulatory compliance, and environmentally responsible electronics recycling.
- VitalECM® Enterprise Content Management Enterprise content management offering including document scanning and conversion, cloud-based document management, workflow automation for AP/AR/HR, and intelligent document processing.
- VitalScan Document Scanning Solutions Digital document scanning solution enabling organizations to digitize paper records, microfilm, and electronic records for cloud-based storage and instant retrieval.
- Healthcare Audit Management and Compliance Services Compliance services for healthcare providers to manage audits (including HEDIS) and maintain HIPAA and other regulatory requirements.
Quantifiable outcome
- Environmental sustainability: 1.3 million trees saved, 560 million gallons of water saved, 264,000 cubic yards of landfill space saved, 80,000 metric tons of carbon emissions avoided, 40,000 years of energy equivalent saved in 2025
Companies that use Vital Records Control
Customer profileNamed customers11 records
Segments10 records
Ideal customer profiles7 records
Vital Records Control technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature8 records
Vital Records Control partnerships and signals
Strategic signalScale indicators10 records
Recent moves6 records
Expansion highlights5 records
Vital Records Control competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Vital Records Control social profiles
Digital presenceVital Records Control compliance and trust
Trust signalCompliance6 records
Vital Records Control financial estimates
Financial estimateRevenue estimate
Valuation estimate
Vital Records Control leadership team
Management profileNumber of profiles
Profiles1 record
Vital Records Control subsidiaries and ownership
Company hierarchySubsidiaries1 record
Vital Records Control funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Vital Records Control M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Vital Records Control
What does Vital Records Control do?
Vital Records Control (VRC) provides records and information management services across the full information lifecycle, including offsite physical records storage, secure document and media destruction, health information management and release of information, enterprise content management with document scanning and workflow automation, and IT asset disposition. These services are supported by proprietary platforms (VitalControl, VitalWeb, VitalChart, VitalECM, ImageSilo, VITAD) and delivered through 100+ facilities across North America, with primary industry focus on healthcare, banking, legal, government, financial services, education, insurance, manufacturing, retail and hospitality, and small business.
Is Vital Records Control a public or private company?
Vital Records Control is a private company. It is classified as unknown and is currently operating.
When was Vital Records Control founded?
Vital Records Control was founded in 1990. It employs 11 to 50 people.
Where is Vital Records Control based?
Vital Records Control is headquartered in Memphis, United States, in the North America region.
How does Vital Records Control make money?
Five revenue lines are on record. Records Storage Services are the primary driver. The others are secure Shredding Services, health Information Management, enterprise Content Management and IT Asset Disposition (VITAD).
Does Vital Records Control have an API?
No public API is recorded for Vital Records Control.
What industry is Vital Records Control in?
Vital Records Control's product category is Records and Information Management Services. Its primary akta.pro industry code is TLALALAA, Corporate Records Storage (Commercial/Enterprise), with a secondary code of TLALALAD, Healthcare & Medical Records Storage (Hospitals, Clinics). Its NAICS code is 56141 and its SIC code is 7374.