AO BANK VTB Kazakhstan

What AO BANK VTB Kazakhstan does

AO BANK VTB Kazakhstan (DO AO Bank VTB (Kazakhstan)) is a fully licensed commercial bank operating as a subsidiary of Russia's VTB Group, one of the largest state-owned banking groups in the CIS region. The institution is headquartered in Almaty and maintains a physical distribution network of branches and offices across 13 Kazakhstani cities (Almaty, Astana, Pavlodar, Karaganda, Ust-Kamenogorsk, Shymkent, Kostanay, Kokshetau, Oral, Petropavlovsk, Aktaue, Aktobe), supported by ATMs, POS terminals, a 5050 contact center, and digital self-service platforms Online VTB (for individuals at online.vtb.kz) and VTB Business (for legal entities at ib.vtb-bank.kz). The bank holds Kazakhstan banking license APRRF RK No. 1.2.14/39 (issued 03.02.2020) and carries an ACRA BBB+/Stable credit rating (confirmed 11 August 2025).

The bank serves four customer segments: retail individuals (deposits, cash loans, MIR debit and virtual cards, money transfers, safe deposit boxes, debt restructuring), small and medium businesses (current accounts, SME lending, business deposits, trade and internet acquiring, letters of credit, escrow accounts, settlement and cash services, remote banking with SMS-code authorization limits of 15 million KZT per transaction), large corporate clients (bank guarantees, documentary credits, multi-currency lending and deposits in KZT/RUB/USD/EUR, trade finance, salary projects, corporate cards), and high-net-worth Private Banking clients through Prime and Privilege packages, including international service via VTB Group banks (VTB Russia, VTB Armenia). Revenue is generated through a traditional banking mix: net interest spread on lending and deposits (individual deposit rates 9.4%-16.1%, certificate of deposit yields up to 17.0%, SME deposit rates 12.2%-15.2%), card service fees (MIR Business corporate card from 10,000 KZT/year), merchant acquiring commissions, trade finance fees on guarantees and letters of credit, and subscription-based Private Banking packages. Core technology infrastructure is conventional: web-based internet banking accessible via major browsers, mobile-responsive web apps, Mir Payment System rails with 3D-Secure, ERP integrations for corporate clients, and Smartbridge integration with state bodies for regulatory workflows.

Name

AO BANK VTB Kazakhstan

Legal name

DO AO Bank VTB (Kazakhstan)

Website

https://vtb-bank.kz

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

VTB Kazakhstan is a licensed commercial bank and VTB Group subsidiary offering retail, SME, corporate, and private banking across 13 Kazakh cities via branches, digital platforms (Online VTB, VTB Business), and the Mir payment system.

Ownership category

akta.pro rank

Product category

Universal Commercial Banking

NAICS

Commercial Banking (52211)

SIC

State Commercial Banks (6022)

akta.pro primary industry

Branch & In-Person Banking (Teller/ATM Networks) (FSABAAAE)

Keywords

• Retail banking services
• Corporate banking solutions
• Small business lending
• Private banking services
• Trade finance operations

Headquarters

HQ city

Almaty

HQ country

Kazakhstan

HQ region

Asia

Offices16 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Interest Income from Lending: The bank generates primary revenue from interest income on loans extended to individuals, small and medium businesses, and corporate clients. Interest rates for deposits range from 9.4% to 16.1% per annum for individuals.
2. Deposit Taking and Interest Expense: The bank accepts deposits from individuals and businesses, paying interest on savings accounts and term deposits.
3. Payment Card Services: Revenue from payment card issuance and servicing including MIR virtual and plastic cards. MIR Business corporate card annual service fee starts from 10,000 KZT.
4. Acquiring Services: The bank provides merchant acquiring (POS-terminals, trade acquiring, internet acquiring) services to SME and corporate merchants.
5. Settlement and Cash Services: Revenue from account maintenance, cash transactions, currency conversion, cross-border transfers, and payment processing for corporate and SME clients.
6. Trade Finance and Guarantees: Revenue from documentary letters of credit, bank guarantees, and trade finance services for corporate clients.
7. Private Banking Services: Premium banking services (Prime, Privilege packages) for high-net-worth individuals with personal managers and international service.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

AO BANK VTB Kazakhstan is a universal commercial bank providing a full suite of retail, SME, corporate, and Private Banking services. Its core offerings include time deposits, consumer cash loans, payment cards (including Mir system cards), money transfers, current accounts, business lending, merchant acquiring, bank guarantees, documentary letters of credit, trade finance, and premium Private Banking packages (Prime, Privilege). Services are delivered through 15 branch offices in 13 cities, digital internet banking platforms (Online VTB and VTB Business), ATMs, and a contact center.

Product overview

AO BANK VTB Kazakhstan operates as a diversified financial institution offering a comprehensive banking platform with distinct product lines for retail individuals, small and medium businesses (SMB/SME), corporate clients, and high-net-worth Private Banking customers. The core platform consists of multi-channel digital banking (VTB Online for individuals, VTB Business for legal entities) supported by branch and ATM networks. Individual banking encompasses deposits ( Доходный, Доходный Плюс, Комфортный, Надежный, Образовательный-AQYL), cash loans, MIR payment cards including virtual cards and MIR Pay, and money transfers. Business banking includes current accounts, SME lending (small and medium business), business deposits (Стабильный, Рынок, Земля Пользователь), trade acquiring, guarantees and letters of credit, and settlement/cash services. Corporate services cover bank guarantees, documentary credits, trade finance, and salary projects. Private Banking offers Prime and Privilege packages with international service, loyalty programs, and capital management. The bank also provides niche services such as safe deposit box rental, escrow accounts, and debt restructuring for both individuals and legal entities.

Differentiator

Problem solved

Functional benefit

Products and services

• VTB Online (Internet Banking for Individuals) Web-based online banking platform enabling individual customers to view accounts, deposits, and loans; manage payment cards; make domestic and international money transfers (including MIR card transfers); and open deposits and current accounts online without visiting a branch.
• VTB Business (Internet Banking for Legal Entities) Remote banking service for corporate clients enabling payments, currency operations, loan schedule viewing, multi-currency transfers, FX conversion, ERP integrations, and 24/7 access from any location with internet connectivity.
• Individual Deposits and Certificates Time deposits and certificates for individual customers with rates from 9.4% to 16.1% per annum for tenge deposits and 17.0% yield on certificates, with terms varying by deposit product and amount.
• Cash Loans for Individuals Personal cash loans for individual borrowers with online application capability and a loan calculator for comparison.
• Payment Cards (Individuals) Debit cards, virtual and plastic Mir payment system cards, salary cards, and MIR Pay contactless mobile payment functionality with 3D-Secure authentication for individual customers.
• MIR Business Corporate Card
• Money Transfers
• Safe Deposit Box Rental
• Current Account (Business)
• Business Deposits (SME)
• SME Lending
• Acquiring
• Guarantees and Letters of Credit
• Settlement and Cash Services (SME)
• Corporate Banking Products
• Private Banking — International Service
• Prime Package
• Privilege Package
• Debt Restructuring (Individuals)
• Debt Restructuring (Legal Entities)

Quantifiable outcome

• Deposit rates up to 17.0% per annum on certificates of deposit
• +3 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature2 records

Partnerships

Two partnerships are on record, tiered minor and core.

• VTB Armenia Private BankingminorStrategic or Co-development PartnerInternational service partnership within the VTB Group enabling Private Banking clients to access cross-border banking services at VTB Armenia.
• Mir Payment SystemcoreTechnology or IntegrationVTB Kazakhstan issues and processes Mir payment system cards (virtual and plastic 'Mir' cards, MIR Business corporate cards), providing domestic payment infrastructure and integration with Russia's Mir national payment system.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• ForteBank: Mid-sized Kazakh universal bank with retail, SME, and corporate segments. Overlaps directly with VTB Kazakhstan on deposit products, consumer lending, and SME acquiring.
• Bank CenterCredit: Top-five Kazakh universal bank with similar retail, SME, and corporate banking offerings. Comparable in branch footprint, deposit-gathering model, and trade finance capabilities.
• Halyk Bank: Largest universal bank in Kazakhstan, serving retail, SME, and corporate clients with a comparable nationwide branch network and product breadth. Closest direct peer in terms of full-service banking franchise and customer segmentation.
• Kaspi.kz: Leading Kazakh retail and SME platform combining payments, marketplace, and banking (Kaspi Bank). Competes directly with VTB Kazakhstan in retail deposits, cards, consumer lending, and SME acquiring.
• Bereke Bank: Mid-sized Kazakh bank (formerly SB Sberbank Kazakhstan), Russian-origin subsidiary. Highly comparable as a fellow foreign-affiliated Kazakh bank navigating similar geopolitical, cross-border, and MIR-like payment considerations.
• Eurasian Bank: Kazakhstani universal bank serving retail and corporate clients with deposit, lending, and trade finance offerings. Comparable product mix and customer segmentation to VTB Kazakhstan.
• Alfa-Bank Kazakhstan: Subsidiary of Russia's Alfa-Bank Group, providing retail, SME, and corporate banking in Kazakhstan. Closely mirrors VTB Kazakhstan's positioning as a foreign-affiliated, full-service Kazakh bank with cross-border parent support.
• Jusan Bank: Kazakh universal bank with strong retail and SME focus following the merger of First Heartland Jusan Bank and ATFBank. Directly comparable in customer segmentation and digital banking emphasis.

Regional players

• Sberbank Kazakhstan: SB Sberbank Kazakhstan (predecessor rebranded to Bereke Bank in 2022). Useful historical comparator as a fellow Russian-affiliated bank operating under Kazakh license; illustrates the strategic options and constraints facing VTB Kazakhstan.

Emerging players

• Home Credit Bank Kazakhstan: Kazakh consumer-finance subsidiary of the Home Credit Group with strong retail deposit and POS lending presence. Comparable to VTB Kazakhstan on retail deposit gathering and consumer credit, though more narrowly focused than a full-service universal bank.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/BankVtbKazakhstan
• Instagraminstagram.com/vtb_kazakhstan
• TikToktiktok.com/@vtb_kazakhstan
• LinkedInlinkedin.com/company/ao-bank-vtb-kazakhstan

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AO BANK VTB Kazakhstan