Verbraucherzentrale Brandenburg e.V. Beratungsstelle Finsterwalde

What Verbraucherzentrale Brandenburg e.V. Beratungsstelle Finsterwalde does

Verbraucherzentrale Brandenburg e.V. is a registered non-profit consumer protection association (eingetragener Verein) under German civil law, headquartered in Brandenburg, Germany, and funded through membership fees, donations, and public grants rather than commercial revenue. The Beratungsstelle Finsterwalde is one of multiple fixed advisory locations operated by the association across Brandenburg, employing approximately 8 staff and offering free, in-person consumer advice to residents of the Finsterwalde area on topics spanning finance, insurance, digital services, food, environment, health, energy, travel, and contracts. The association also reaches consumers through a mobile Beratungsmobil advisory vehicle and online appointment booking.

The core product is personalized Beratung (counseling), supplemented by a growing suite of interactive self-service digital tools — including the Fakeshop-Finder (online-shop legitimacy check), Inkasso-Check (debt-collection validation), Versicherungs-Check (insurance review), Pauschalreise-Check (package-holiday guidance), Schwarzliste Inkasso (debt-collection blacklist), and online generators for Patientenverfügung, Vorsorgevollmacht, and Betreuungsverfügung care directives. Additional services include a Beschwerde-Box complaint-reporting channel, the Phishing-Radar warning service, Musterbriefe sample-letter templates, a Web-Seminare program of free online seminars, and a dedicated Energiesparberatung energy-consulting vertical.

The organization also operates the Deutsch-Polnisches Verbraucherinformationszentrum (VIZ), a German-Polish cross-border consumer information center handling advisory cases that span both jurisdictions. The underlying technology stack is not documented in the source data; there is no app, no public API, and no SDK. Go-to-market is content-driven and free-to-user, with no commercial pricing model — consumers do not pay for Beratung or for the self-service tools. Marketing is conducted via the organization's website, an opt-in email newsletter, free webinars, and an extensive themed content library covering the consumer-protection topics listed above.

Name

Verbraucherzentrale Brandenburg e.V. Beratungsstelle Finsterwalde

Legal name

Verbraucherzentrale Brandenburg e.V.

Website

https://vzb.de

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Verbraucherzentrale Brandenburg e.V. Beratungsstelle Finsterwalde is a non-profit consumer protection office in Brandenburg, Germany, employing about 8 staff to deliver free advisory services and interactive self-service tools on financial, digital, contract, and consumer rights matters to the regional population.

Ownership category

akta.pro rank

Product category

Consumer Protection Services

SIC

Services-Membership Organizations (8600)

akta.pro primary industry

Consumer Protection & Product Safety Regulators (BPAIAOAE)

akta.pro secondary industries

Product Safety, Consumer Protection & Market Surveillance Cooperation (BPADANAN), Credit Counseling & Debt Management Plans (DMP) (FSAKAJAH)

Keywords

• Consumer advisory services
• Consumer protection
• Debt counseling
• Contract consultation
• Legal consumer advice

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Distribution channels4 records

Marketing channels4 records

Core offering

Verbraucherzentrale Brandenburg e.V. Beratungsstelle Finsterwalde is a local branch office of the Brandenburg consumer protection association that provides independent consumer advice and counseling services to residents of Finsterwalde and the surrounding region. The office helps individuals with issues related to consumer contracts, debt, insurance, tenancy, and other private consumer matters, operating as a nonprofit registered association (eingetragener Verein).

Product overview

Verbraucherzentrale Brandenburg is a consumer protection organization offering a platform of advisory services and self-service digital tools. The core offering consists of personalized counseling services (Beratung) covering multiple consumer topics including finance, digital services, food, environment, health, energy, and contracts. This is complemented by a suite of interactive self-service tools including the Fakeshop-Finder for verifying online shops, Inkasso-Check for validating debt collection notices, Versicherungs-Check for reviewing insurance coverage, and online document creation tools for care directives. Additional services include complaint reporting (Beschwerde-Box), online seminars (Web-Seminare), phishing alerts (Phishing-Radar), sample letter templates (Musterbriefe), and mobile advisory outreach (Beratungsmobil). The organization also operates a German-Polish cross-border consumer information center.

Differentiator

Problem solved

Functional benefit

Products and services

• Consumer Advisory Counseling

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Deutsch-Polnisches Verbraucherinformationszentrum (VIZ)coreStrategic or Co-development PartnerA German-Polish Consumer Information Center partnership that provides cross-border consumer protection services, helping consumers navigate issues involving Polish businesses and vice versa.

Recent moves6 records

Expansion highlights6 records

Direct peers

• Verbraucherzentrale Bayern e.V. Direct peer: another Verbraucherzentrale offering comparable Beratungsstelle-network-based consumer advice on insurance, debt, energy, and digital topics across Bavaria, with parallel digital tool suite and seminar program.
• Verbraucherzentrale Baden-Württemberg e.V. Direct peer: state Verbraucherzentrale operating under the same federal framework, delivering identical mix of in-person Beratung, complaint box, and self-service digital tools to consumers in Baden-Württemberg.
• Verbraucherzentrale Berlin e.V. Direct peer: another state-level Verbraucherzentrale delivering free consumer advice, self-service tools, and seminars on finance, insurance, energy, and digital issues to Berlin residents — structurally identical offering and mission as the Brandenburg Beratungsstelle.
• Verbraucherzentrale Nordrhein-Westfalen e.V. Direct peer: largest state-level Verbraucherzentrale by budget and headcount, providing the same model of counseling, digital self-help tools (e.g., similar Fakeshop-Check/Phishing-Radar equivalents), and seminar programming across multiple Beratungsstellen.

Broad incumbents

• Verbraucherzentrale Bundesverband (vzbv): Broad incumbent: the federal umbrella association of all German Verbraucherzentralen, coordinating policy advocacy, class-action lawsuits, and cross-state initiatives — the Brandenburg Beratungsstelle operates within this national structure.
• Stiftung Warentest:

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/verbraucherzentrale-brandenburg-e-v-beratungsstelle-finsterwalde

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Verbraucherzentrale Brandenburg e.V. Beratungsstelle Finsterwalde