Watermark Plumbing

Name

Watermark Plumbing

Legal name

Watermark Plumbing

Website

https://watplumb.net.au

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Watermark Plumbing is a family-owned plumbing, drainage, and gas fitting service business in Brisbane, Australia, offering construction, renovation, and maintenance services to residential and commercial customers across 35+ Brisbane suburbs.

Ownership category

akta.pro rank

Product category

Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Plumbing & Pipefitting Contracting (IMAFALAC)

akta.pro secondary industries

Sump Pump & Sewage Ejector Pump Installation & Repair (HSAOAAAG), Sump Pump & Sewage Ejector Pump Service (HSAOABAM), Underground Downspout Drain Lines (Installation, Cleaning & Repair) (HSAIAKAG)

Keywords

• Residential plumbing services
• Commercial plumbing services
• Drain cleaning services
• Hot water system installation
• Gas fitting services

Headquarters

HQ city

Norman Park

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Plumbing Services: Revenue generated from providing plumbing, gas fitting, drainage, and renovation services to residential and commercial customers in the Brisbane area. Services are quoted on a per-job basis with no recurring subscription model.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Watermark Plumbing delivers residential and small-commercial plumbing, gas fitting, and drainage services across greater Brisbane. Offerings are grouped into three categories — Construction (new build plumbing, water services, gas connections, appliance installation), Renovation (bathroom, kitchen, and whole-home plumbing), and Maintenance (blocked drains, hot water repairs, gas leak testing, backflow prevention, gutter cleaning, leaking/burst pipe repair). Services are delivered by licensed QBCC plumbers, drainers, and gasfitters and are quoted on a per-job basis.

Product overview

Watermark Plumbing is a Brisbane-based plumbing service company offering a comprehensive range of residential and commercial plumbing services. Their portfolio encompasses three main service categories: Construction (new home plumbing and drainage), Renovation (bathroom, kitchen, and whole-home renovations), and Maintenance (emergency repairs and ongoing upkeep). Key services include bathroom renovations, hot water system installation/repair (electric, gas, solar, heat pump), gas fitting, blocked drain services with CCTV camera inspection, toilet installation, dishwasher and garbage disposal installation, water filtration, and backflow prevention testing. The company operates as a unified service business rather than a software platform, providing integrated plumbing solutions through licensed plumbers, drainers, and gasfitters.

Differentiator

Problem solved

Functional benefit

Products and services

• Bathroom Renovation Complete bathroom renovation services including plumbing, fixture installation, waterproofing coordination, and collaboration with electricians, waterproofers, and tilers for homeowners in Brisbane.
• Toilet Installation Installation of various toilet styles including back-to-wall, close-coupled, wall hung, and wall-faced toilets, with P-trap, S-trap, and skew trap pan options.
• Blocked Toilet Services Diagnosis and clearing of blocked toilets, including drain line unclogging, foreign object removal, and pipe repair.
• Dishwasher Installation Professional installation of dishwashers including water, electricity, and drain connections, ensuring correct valves and pipes for various models.
• Garbage Disposal Installation Installation and maintenance of garbage disposal units for grinding and disposing of food waste through kitchen sinks.
• Water Filter Installation Installation and repair of water filtration systems including sediment filters, carbon filters, and reverse osmosis systems.
• Hot Water System Repairs and Installation Installation, repair, and replacement of hot water systems including storage and instantaneous (continuous flow) systems.
• Solar Hot Water Systems Installation and maintenance of solar hot water systems including close-coupled and open-coupled (split system) configurations.
• Heat Pump Hot Water Systems Installation and repair of heat pump hot water systems that transfer heat from outside air to water, using 30% of energy compared to conventional electric systems.
• Gas Hot Water Systems Installation and repair of gas-powered hot water systems including storage tank and continuous flow (tankless) systems running on natural gas or LPG.
• Electric Hot Water Systems Installation, repair, and replacement of electric hot water systems powered by grid electricity or solar power.
• Gas Fitting Services Licensed gas fitting services including gas connection installation, gas appliance installation (ovens, stoves, cooktops, BBQs, heaters), and gas leak testing and repair.
• Gas Pressure Testing Gas leak detection using pressure testing methods to locate leaks in gas lines and piping systems.
• Blocked Drain Services Clearing and repair of blocked sewage and stormwater drains, including identifying causes such as tree roots, grease blockages, and damaged pipes.
• Stormwater Drain Services Installation, repair, and maintenance of stormwater drainage systems including gutters, downpipes, and ground pipes.
• CCTV Drain Camera Inspection Drain camera inspection services using CCTV technology to locate blockages, leaks, cracks, and tree root intrusion without excavation.
• Sewage Cleaning Cleaning and maintenance of sewage lines including blockage removal, pipe inspection, and damage assessment.
• Gutter Cleaning Services Professional roof gutter cleaning and maintenance to prevent water damage, flooding, and structural issues.
• Leaking and Burst Pipe Repair Repair services for leaking pipes, burst pipes, and cracked pipes, including main water lines and flexible hoses.
• Backflow Prevention Testing Testing, servicing, installation, replacement, and disconnection of backflow prevention devices as required by law.
• Insinkerator Installation and Repair Installation, repair, removal, and maintenance of Insinkerator food waste disposal units.
• Construction Plumbing New home construction plumbing and drainage services including copper or Pex water services, natural gas and LPG connection, and appliance fixture installation.
• Maintenance Services General plumbing maintenance including blocked drain clearing, stormwater maintenance, dripping tap repair, and regular upkeep to prevent costly repairs.

Quantifiable outcome

• Tradesmen have over 40 years combined experience in hot water system work
• +1 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered core and minor.

• Dennis Taylor ConstructionscoreStrategic or Co-development PartnerPartnership with Dennis Taylor Constructions on residential construction projects. Collaborated on a Norman Park home renovation including roofing, guttering, stormwater lines, drainage, water services, and gas work.
• Citibuild ConstructionscoreStrategic or Co-development PartnerPartnership with citibuildconstructions.com on commercial and residential projects including the Mr Chester wine bar in Fortitude Valley and kitchen renovations in Hawthorne.
• Base and BeyondminorStrategic or Co-development PartnerCollaboration on new home construction using zincalume downpipes to match architectural design specifications.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Aspect Plumbing Brisbane: Brisbane-based independent plumbing contractor offering residential plumbing, gas fitting, hot water, and bathroom renovation services across the metro area. Closest comparable in size, model, and service mix to Watermark, competing head-to-head on the same suburban customer base.
• Conquest Plumbing Brisbane: Brisbane-focused independent plumbing company offering residential and commercial plumbing, drainage, gas fitting, and hot water services in the Greater Brisbane area. Highly comparable as a similarly-sized local family/independent operator competing for the same customers and suburbs.

Broad incumbents

• Metropolitan Plumbing: National Australian plumbing franchise offering residential and commercial plumbing, gas fitting, and drainage services across major metro areas including Brisbane. Comparable as a direct competitor for the same residential plumbing jobs Watermark serves, but with significantly larger scale, brand recognition, and franchise-driven marketing.
• Jim's Plumbing: National Australian plumbing franchise under the Jim's Group umbrella, providing residential and commercial plumbing, drainage, and gas fitting services with strong local SEO and franchisee-driven service delivery. Comparable service offering and customer base, with substantially greater marketing reach.
• The Plumbing Paramedics: Australian residential plumbing franchise serving Brisbane and other major cities with emergency plumbing, blocked drains, hot water, and gas fitting services. Direct competitor across Watermark's full service portfolio, with franchise scale and brand investment Watermark cannot match as an independent.
• Service Today Plumbing: Multi-state Australian plumbing and electrical services company offering same-day plumbing, gas fitting, and hot water services in Brisbane and other capitals. Competes for the same emergency plumbing and hot water jobs Watermark serves, with a much larger marketing budget and call-center-driven lead acquisition model.
• 1300 Plumber: Multi-state Australian plumbing services brand offering residential and commercial plumbing, blocked drains, hot water, and gas fitting. Direct overlap with Watermark's service menu and target customers, with a centralized call-center acquisition model that competes for the same Brisbane leads.

Others

• Hipages: Australia's leading tradie marketplace connecting customers with plumbers, gas fitters, and other trades. Indirectly comparable as the platform through which many Brisbane homeowners discover and book plumbers — competing with Watermark's organic SEO and word-of-mouth channels for customer attention.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/watermark-plumbing

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Watermark Plumbing