west milford

What west milford does

The Township of West Milford is a Faulkner Act municipal government operating under the Mayor-Council-Administrator Plan (adopted by voter referendum on December 10, 2002), serving approximately 10,000 households across an 80+ square mile jurisdiction in Passaic County, New Jersey. The township is governed by an elected Mayor (Michele Dale, term 1/1/24-12/31/27) and a six-member Township Council, with an appointed Administrator overseeing daily operations. Approximately two-thirds of the township is permanently protected open space (watershed, reservoirs, mountains, lakes) within the NJ Highlands Protection Zone, with nearly 40 lakes across the geography.

The township's service portfolio spans public safety (Police, Fire Prevention, Office of Emergency Management), community services and recreation (including the Bubbling Springs Day Camp), public works, planning and zoning, building, animal control, engineering, finance, and clerk/administrative functions. Health services are delivered through a partnership with Passaic County. Its digital infrastructure integrates multiple third-party platforms: the SDL Portal for permits, pet licensing, and property registration; CommunityPass for recreation registration; Edmunds GovTech for tax collection; ProPhoenix for fire prevention; and Nixle for emergency alerts. WM77 TV (YouTube/Telvue) broadcasts public meetings and community programming. The technology stack reflects conventional SaaS adoption for municipal services rather than proprietary development.

West Milford's revenue model is the standard NJ municipal structure: property taxes, user fees (building permits, pet licenses, rental housing registration, cannabis/solicitor/junk dealer licenses, solid waste), and intergovernmental transfers. Annual municipal budgets for 2021-2026 are publicly accessible, though specific revenue figures are not disclosed in available materials. The township is not a commercial enterprise and is not a candidate for PE/VC/M&A — it is a government entity accountable to residents through democratic elections, with no parent company, private equity ownership, or venture capital backing. Customer segments include residents, property owners (including former seasonal bungalows converted to year-round homes), local businesses, and visitors attracted by outdoor recreation.

Name

west milford

Legal name

Township of West Milford

Website

https://westmilford.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The Township of West Milford is a New Jersey municipal government serving approximately 10,000 households across 80+ square miles in Passaic County under a Mayor-Council-Administrator form of government, delivering public safety, recreation, public works, and permitting services via an integrated digital services platform.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (92512), Administration of Environmental Quality Programs (9241)

SIC

Services-Facilities Support Management Services (8744), Services-Social Services (8300), Services-Membership Sports & Recreation Clubs (7997), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Planning, Zoning, Permitting & Code Enforcement (BPAIACAE)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI)

Keywords

• Municipal government services
• Public administration
• Community recreation programs
• Property tax collection
• Public safety services

Headquarters

HQ city

West Milford

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels3 records

Marketing channels6 records

Core offering

The Township of West Milford provides municipal government services to residents, property owners, and local businesses of an 80+ square mile township in Passaic County, NJ. Core offerings include online permitting and licensing via the SDL Portal, property tax payment through Edmunds GovTech, recreation program registration through CommunityPass, fire prevention permits and inspections, emergency notifications via Nixle, and public-access media through WM77 TV. Public safety, public works, planning and zoning, animal control, engineering, and community recreation services are delivered through township departments and supported by 24/7 digital portals.

Product overview

The Township of West Milford operates as a municipal government offering a unified portfolio of online citizen services through its website and integrated digital platforms. The core digital infrastructure consists of the SDL Portal for permitting and property services, CommunityPass for recreation registration, Edmunds GovTech for tax services, and Nixle for emergency notifications. WM77 TV provides public access media. These services are accessible 24/7 online, with most integrated through the township's main web portal at westmilford.org.

Differentiator

Problem solved

Functional benefit

Brands

• WM77 TV: Local cable TV channel broadcasting township meetings, local events, and community programming
• West Milford Community Services & Recreation
• West Milford Fire Prevention Bureau
• West Milford Police Department
• West Milford Office of Emergency Management

Products and services

• SDL Portal Cloud-based service providing citizens, contractors, and professionals 24/7 access to West Milford township data and services including permits, pet licensing, and property registration.
• Community Services & Recreation Registration Online registration system for community recreation programs, activities, and facilities including Bubbling Springs Day Camp and sports leagues for West Milford residents.
• Tax Payment & Viewing Online portal for viewing and paying property taxes, managed through Edmunds GovTech for West Milford property owners.
• WM77 TV Local cable television station and YouTube channel broadcasting township meetings, government proceedings, and community programming for West Milford residents.
• Nixle Alerts Emergency notification system allowing West Milford residents to register for alerts about public safety, weather emergencies, and community notifications.
• Fire Prevention Citizen Services Portal Online portal for fire prevention services including permit applications, inspection scheduling, and certificate requests for West Milford residents and contractors.
• Pet License Registration Online system for registering and renewing pet licenses for West Milford residents, integrated with the SDL Portal.
• Service Request System Online system for submitting service requests to West Milford township departments including pothole reports and general inquiries.

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators5 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Township of Sparta: Sussex County, NJ township with comparable lake-and-forest geography and a recreation-amenity-driven municipal profile. Comparable as a residential community balancing Highlands-adjacent land-use constraints with active recreation programming.
• Township of Parsippany-Troy Hills: Large Morris County, NJ township with a comparable mix of municipal services (police, fire, public works, planning, recreation) and similar use of SDL Portal and Edmunds GovTech. Comparable as a Faulkner Act municipality of similar population scale delivering the full general-purpose municipal service portfolio.
• Township of Rockaway: Morris County, NJ township of similar size and demographic profile delivering comparable municipal services including police, fire, recreation, and public works. Useful peer for shared-service and departmental benchmarking.
• Township of Wayne: Neighboring Passaic County, NJ township operating under the Faulkner Act Mayor-Council form with very similar departmental structure (police, fire, recreation, public works, planning) and shared regional planning dynamics. Closest geographic peer for benchmarking municipal service delivery.
• Township of Roxbury: Morris County, NJ township of comparable population delivering a full municipal service portfolio under a similar council-manager governance model. Comparable peer for departmental structure and SDL Portal/Edmunds GovTech benchmarking.
• Township of Pequannock: Morris County, NJ township of comparable size operating under a similar council-manager municipal charter with a full departmental portfolio. Comparable for benchmarking general-purpose municipal operations in northern New Jersey.
• Township of Jefferson: Morris County, NJ township with similar rural-residential character, lake communities, and protected open space. Comparable peer for assessing recreation, public works, and planning service delivery in lake/mountain northern NJ townships.
• Township of Vernon: Sussex County, NJ township with comparable lake-and-mountain geography, significant protected open space, and a recreation-heavy service mix including Mountain Creek. Highly comparable as a residential mountain-lake community in the same NJ Highlands-adjacent regulatory context.

Broad incumbents

• Passaic County: County-level government providing overlapping services such as public health (which the Township leverages for nursing and environmental health), planning coordination, and election administration. Comparable as the higher-tier government entity within which West Milford operates.

Others

• Edmunds GovTech: Vendor providing West Milford's tax payment, utility billing, and financial management platform (WIPP). Comparable as the technology ecosystem partner enabling the Township's online tax and finance digital services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xinstagram.com/westmilford.nj
• YouTubeyoutube.com/channel/UC7Fiine_mamot4iKHkIWJhw
• Facebookfacebook.com/townshipofwestmilford
• Instagraminstagram.com/westmilford.nj
• LinkedInlinkedin.com/company/west-milford

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about west milford