WELAKA, TOWN OF

What WELAKA, TOWN OF does

The Town of Welaka is a statutorily created municipal government entity incorporated on June 21, 1887, serving approximately 500–1,000 residents within the incorporated town limits in Putnam County, Florida, on the banks of the St. Johns River approximately 90 miles south of Jacksonville. The town provides a standard municipal service portfolio: water and wastewater utilities (rates governed by ORD 2023-09), garbage collection (outsourced to Waste Pro), police protection, a volunteer fire department, building permitting and inspections (plan review outsourced to Universal Engineering Sciences), parks and recreation including boat ramps and fishing areas, and local land-use and zoning enforcement. Governance is by elected Mayor (Kathy Washington) and five-member Town Council (Kenneth Pagano, Council President; Tonya Long, Sandra Walker, Thomas Emerson), supported by a Town Clerk (Bert O'Rear), Town Attorney (Jeremiah Blocker), Police Chief (Christopher Todd Bryant), and 14 total staff including utility and public works supervisors.

The underlying technology stack is minimal and oriented toward citizen-facing service delivery rather than operational technology. The official website welaka-fl.gov is powered by CivicPlus and serves as the primary digital surface for meeting agendas, minutes, ordinances, employment postings, public notices, and the building-permit application. Citizen transactions run through Logicsol (building permits) and Bsaonline (utility billing). Public engagement is being modernized via upcoming Zoom (interactive) and YouTube (view-only) livestreaming for Town Council, Board, and Committee meetings, replacing Facebook livestreaming. Google Translate is embedded for accessibility. There is no mobile app, no API exposure, and no third-party integrations beyond the payment processors and CivicPlus.

The revenue model is a textbook municipal funding structure: property and utility taxes, monthly water/wastewater bills (paid by phone at 386-284-4116 or online), annual business tax receipts (cycle begins October 1), and one-time building permit fees. Utility billing is recurring; permits and tax receipts are transactional. The customer base consists of residents, local businesses, and a transient visitor/tourism segment drawn to the St. Johns River, natural springs, Welaka State Forest, and the Welaka National Fish Hatchery & Aquarium (federal, since 1938). Importantly, the Town of Welaka is a publicly-owned government entity led by elected officials — it is not a commercial enterprise, has no funding rounds, no parent company, no subsidiaries, and is not a candidate for traditional PE/VC/M&A transactions.

Name

WELAKA, TOWN OF

Legal name

Town of Welaka

Website

https://welaka-fl.gov

Company type

Private

Founded year

1887

Operating status

Operating

Headcount range

11–50 employees

Short description

The Town of Welaka is a small municipal government in Putnam County, Florida, incorporated in 1887 and serving approximately 500–1,000 residents with water, wastewater, garbage collection, police, volunteer fire, building permitting, and parks and recreation services.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (221320), Water Supply and Irrigation Systems (221310), Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Environmental Quality Programs (9241)

SIC

Water Supply (4941), Refuse Systems (4953), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Municipal Wastewater Collection (Sewer Networks) (BPALAMAA)

Keywords

• Municipal government services
• Public water utilities
• Building permit administration
• Public safety services
• Parks and recreation

Headquarters

HQ city

Welaka

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Others

Revenue model

1. Property and Utility Taxes: Municipal government derives revenue from property taxes, utility rates, and various fees including business tax receipts and building permits.
2. Utility Services: Revenue from water, wastewater, and garbage collection services provided to residents and businesses. Utility billing can be paid by phone at 386-284-4116.
3. Building Permits and Fees: Revenue from building permit applications reviewed by Universal Engineering Sciences and various construction-related inspections.
4. Business Tax Receipts: Annual business tax receipts required for operating businesses in the Town of Welaka, begins October 1st each year per ORD.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

The Town of Welaka is a municipal government that provides essential local public services to its residents and businesses, including water and wastewater utility service, garbage collection, police protection, volunteer fire response, building permit administration and inspections, parks and recreation facilities, and local governance through an elected Mayor and Town Council. Services are funded through property taxes, utility rates, business tax receipts, and permit fees, with delivery through in-person Town Hall access and online portals.

Product overview

The Town of Welaka is a municipal government entity that provides public services to its residents through various departments and online platforms. The town's digital presence offers citizen-facing services including utility billing and payment processing, building permit applications, meeting agendas and minutes, community calendars, parks and recreation information, a business directory, and emergency alerts. These services are primarily delivered through the official municipal website (welaka-fl.gov), which is built on the CivicPlus platform. The town government consists of multiple departments including Town Council, Building Department, Fire Department, Police Department, Utility & Public Works, and various boards and committees.

Differentiator

Problem solved

Functional benefit

Products and services

• Water and Wastewater Utility Services

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• Putnam County GovernmentcoreOthersCounty-level partnership for property appraisals, tax collection, elections, sheriff's office, fire and rescue, animal control, and courts. Town of Welaka is located within Putnam County jurisdiction.
• State of FloridacoreOthersState government oversight including Florida Building Code, Fish & Wildlife Conservation Commission, Department of Law Enforcement, and Driver License services.
• Universal Engineering Sciences, LLCcoreImplementation/ SI/ Consulting PartnerEngineering firm providing building department plan review and permitting services for the Town of Welaka. Contact: [email protected] or (386) 756-1105.
• Waste ProcoreOthersWaste management provider for garbage, recycling, and yard debris collection services in the Town of Welaka.
• U.S. Fish and Wildlife ServiceminorOthersFederal agency operating the Welaka National Fish Hatchery & Aquarium (transferred from State in 1938), located at 726 County Road 309.
• Florida Forest ServiceminorOthersState agency managing Welaka State Forest (794 County Road 309), providing hiking trails, horse trails, and camping.
• Northeast Florida Regional CouncilminorOthersRegional council providing downtown visioning and regional planning resources for the Town of Welaka.
• CivicPluscoreTechnology or IntegrationWebsite platform provider powering the official Town of Welaka website with content management and citizen engagement features.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• City of Crescent City, FL: Small Putnam County municipality with a comparable service portfolio including water, wastewater, police, building permits, and public works. Operates in the same county governance environment as Welaka with a similar small-staff, small-population profile.
• Town of Interlachen, FL: Small Putnam County municipality providing comparable utility, public safety, permitting, and general municipal services. Same county oversight and similar population scale make it a high-relevance operating peer.
• Town of Pomona Park, FL: Small Putnam County town offering water, wastewater, building, and public works services with a similarly lean staff model. Closest geographic and demographic peer to Welaka in the same county.
• City of Hawthorne, FL: Small Alachua County municipality providing water, wastewater, building permits, and public works to a similarly small population base. Comparable small-town Florida municipal operating profile.
• Town of Hastings, FL: Small Florida municipality in St. Johns County offering water, wastewater, building, and public works services to a small population. Comparable small-town governance profile and service mix to Welaka despite being in an adjacent county.
• Town of Pierson, FL: Small Volusia County town delivering municipal water, wastewater, building, and public safety services. Similar rural-Florida operating model and very small staff footprint to Welaka.

Others

• CivicPlus: Government technology platform vendor powering welaka-fl.gov with content management, citizen engagement, and payment features. Not a peer in the traditional sense, but is the digital infrastructure layer through which Welaka delivers many of its services.
• Waste Pro USA: Third-party solid-waste, recycling, and yard-debris collection provider contracted by Welaka for garbage services. A key vendor partner rather than a peer, but operates in the same municipal-waste services category.
• Putnam County Government, FL: County-level government that shares service responsibilities (property appraisal, tax collection, sheriff, fire/rescue, animal control, courts) with the Town of Welaka. Overlapping service domain rather than competing jurisdiction — included as an ecosystem participant referenced in Welaka's partnership list.

Regional players

• City of Palatka, FL: County seat of Putnam County and the largest municipality in the region, providing the same core municipal services (water, wastewater, building, police, public works) as Welaka but at meaningfully greater scale. Most directly comparable governmental entity within the same operating geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/welakatownhall
• LinkedInlinkedin.com/company/welaka-town-of

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WELAKA, TOWN OF