WELL Health Clinics

What WELL Health Clinics does

WELL Health Clinics is a Canadian primary care and specialty medical clinic operator that runs the largest medical clinic network in Canada, with 180+ clinic locations across four provinces (Alberta, British Columbia, Manitoba, and Ontario) and over 3,400 care providers operating within the network. The company operates through a multi-brand portfolio including WELL Health Medical Centres (primary care and walk-in), WELL Health Diagnostic Centres (imaging), WELL Health Children's Medical Centres (pediatrics), WELL Mental Health and Wellness, WELL Health Hemorrhoid Treatment Centres, WELL Health Sleep Centres, WELL Health Medical and Longevity Centres, and WELL Health Allied Care Centres. Acquired brands such as MCI (The Doctors Office), MyHealth Centre, DERM Lab, INLIV, ExecHealth, Uptown Health Centre, and Spring Medical have been integrated into the unified network.

The technology stack is a digital health platform centered on the proprietary Reserve & Walk-In online booking system and Telehealth Virtual Care Platform, supplemented by integrations with multiple third-party booking and EMR systems (CognisantMD Ocean, Cortico, InputHealth, Telus Health, Mikata Health, Jane App) and a Google Maps-based clinic locator. The platform supports 4.2M+ patient visits annually and offers 80+ service types, ranging from family practice and walk-in care to diagnostics, mental health, longevity, sleep therapy, and allied health services.

WELL Health Clinics generates revenue through three primary streams: provincial government health plan billing for insured medical services (subscription/recurring-style flow), private pay for uninsured services such as aesthetics and cosmetics (one-time fees), and corporate health services including ICBC and WorkSafeBC assessments and marine/aviation physicals. The network serves Canadian residents directly through walk-in visits, family practice registration, and telehealth consultations, with select corporate and institutional partnerships for specialized assessments. The business is operated as a wholly-owned subsidiary of WELL Health Technologies Corp., a publicly traded company on the TSX Venture Exchange under the ticker WELL.

Name

WELL Health Clinics

Legal name

WELL Health Technologies Corp.

Website

https://wellclinics.ca

Company type

Private

Operating status

Operating

Short description

WELL Health Clinics operates Canada's largest medical clinic network with 180+ clinics across four provinces, serving 4.2M+ annual patient visits through 3,400+ care providers. It delivers primary care, diagnostics, mental health, and specialty services via owned clinics, acquired brands, and digital booking.

Ownership category

akta.pro rank

Product category

Primary Care Clinics

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (62111), Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physicians, Mental Health Specialists (621112), Offices of Other Health Practitioners (6213)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Retail & Walk-In Primary Care Clinics (HLAFAGAC)

akta.pro secondary industries

Primary Care & General Medicine Virtual Care (HLALAAAA), Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

Keywords

• Primary care clinics
• Walk-in medical services
• Diagnostic imaging
• Telehealth consultations
• Mental health services

Headquarters

HQ city

Calgary

HQ country

Canada

HQ region

North America

Offices23 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Provincial Government Health Plan Billing: Core revenue generated through billing provincial health plans (Alberta Health, OHIP, MSP, etc.) for insured medical services provided to patients with valid health cards
2. Private Pay and Uninsured Services: Revenue from services not covered by provincial plans including aesthetics, certain cosmetic procedures, and extended health services
3. Corporate Health Services: Services provided to organizations including ICBC and WorkSafeBC assessments, marine and aviation physicals

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

WELL Health Clinics operates Canada's largest owned-and-operated medical clinic network of 180+ clinics across Alberta, British Columbia, Manitoba, and Ontario, delivering primary care, walk-in, family practice, pediatrics, diagnostic imaging, mental health, sleep therapy, longevity, dermatology, and allied health services. Care is delivered in person at owned clinics and remotely via telehealth platforms (Tia Health, MyDoctor Now) and online therapy, supported by an online booking and patient intake system. Revenue comes from billing provincial health plans for insured services, private pay for uninsured offerings, and corporate assessments for organizations such as ICBC and WorkSafeBC.

Product overview

WELL Health Clinics operates the largest medical clinic network in Canada, comprising over 180 clinics across Alberta, British Columbia, Manitoba, Ontario, and Quebec. The platform is structured as a network of clinic brands and service lines rather than a single unified software product. The core offerings include WELL Health Medical Centres (primary care/family practice), WELL Health Children's Medical Centres (pediatric services), WELL Health Diagnostic Centres (imaging and diagnostics), WELL Health Sleep Centres, WELL Health Hemorrhoid Treatment Centres, WELL Health Medical and Longevity Centres, and WELL Health Allied Care Centres. Supporting services include Telehealth, Online Therapy, and the WELL Health Reserve & Walk-In online booking feature. The network has grown substantially through acquisitions including MyHealth Centre, MCI The Doctors Office, DERM Lab, INLIV, ExecHealth, Tia Health, and various independent clinics that have been rebranded under the WELL Health umbrella. Mental health services are consolidated under the WELL Mental Health and Wellness focus area.

Differentiator

Problem solved

Functional benefit

Brands

• WELL Health Medical Centres: Primary care and family practice clinics
• WELL Health Diagnostic Centres
• WELL Health Children's Medical Centres
• WELL Mental Health and Wellness
• WELL Health Hemorrhoid Treatment Centres
• WELL Longevity
• MCI (The Doctors Office)
• MyHealth Centre
• DERM Lab
• Tia Health
• MyDoctor Now
• Cardiology Now
• CorCare
• C-health
• Jack Nathan Health
• Satori Health Network
• Easy Allied Health
• Ontario Imaging Diagnostics

Products and services

• WELL Health Medical Centres Primary care, family practice, walk-in, and general medical services delivered through the network's flagship clinic brand. Targets Canadian patients needing ongoing or episodic primary care.
• WELL Health Children's Medical Centres Pediatric-focused clinics providing pediatric consultations, primary care, and children's urgent care services for infants, children, and adolescents.
• WELL Health Diagnostic Centres Diagnostic imaging services including X-ray, ultrasound, mammography, PET/CT scans, nuclear medicine, echocardiography, and cardiology diagnostics.
• WELL Health Sleep Centres Specialized clinics focused on sleep therapy and the diagnosis and treatment of sleep disorders.
• WELL Health Hemorrhoid Treatment Centres Specialized clinics providing hemorrhoid treatment services across five Canadian cities.
• WELL Mental Health and Wellness Mental health service network providing in-person therapy, online therapy, counselling, and psychiatric services to Canadians through both virtual and in-clinic delivery.
• WELL Health Medical and Longevity Centres Longevity and wellness-focused medical centres offering comprehensive health optimization services, including executive health assessments.
• WELL Health Allied Care Centres Allied health services including physiotherapy, chiropractic, registered massage therapy, and kinesiology.
• DERM Lab Medical and cosmetic dermatology clinic in North Vancouver, operating as part of the WELL Health network under the DERM Lab brand.
• Tia Health Telehealth platform providing virtual doctor consultations to patients in Alberta, British Columbia, and Ontario, with provincial health card coverage in participating provinces.
• MyDoctor Now Ontario telehealth service providing remote doctor assessments, with Ontario doctors delivering consultations virtually from home.
• Cardiology Now Ontario-based cardiology telehealth service providing cardiology consultations virtually from patients' homes.

Quantifiable outcome

• Supporting 4.2M+ patient visits in 2023
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Vancouver CanuckscoreGTM or Marketing PartnerWELL Health was selected as the official medical services provider for the NHL's Vancouver Canucks team. This partnership provides medical services to the professional hockey organization and enhances WELL Health's brand visibility and credibility in the BC market.
• CognisantMD / OceancoreTechnology or IntegrationWELL Health utilizes the CognisantMD (Ocean) platform for online patient intake and booking across most clinic locations, providing the digital infrastructure for the Reserve & Walk-In system and new patient registration.
• MyHealth CentrecoreChannel Partner/ Reseller/ DistributorMyHealth Centre diagnostic imaging facilities have been integrated into the WELL Health Diagnostic Centre network across Ontario, expanding WELL Health's diagnostic imaging footprint.
• INLIVminorStrategic or Co-development PartnerINLIV Calgary wellness clinic has been rebranded and integrated into the WELL Health network, offering executive health and longevity services as part of WELL Health Medical and Longevity Centres.
• Uptown Health CentreminorChannel Partner/ Reseller/ DistributorUptown Health Centre's 2 Ontario locations have been integrated into the WELL Health Clinic Network, expanding presence in the Ontario market.
• ExecHealthminorChannel Partner/ Reseller/ DistributorExecHealth Ottawa executive health services have joined WELL Health Medical and Longevity Centres, providing corporate health services.
• MCI The Doctors OfficecoreChannel Partner/ Reseller/ Distributor5 Alberta and 12 Ontario MCI (The Doctors Office) clinics have been rebranded as WELL Health Medical Centres, representing significant network expansion.

Scale indicators9 records

Recent moves13 records

Expansion highlights6 records

Direct peers

• Appletree Medical Group: Operates one of Canada's largest networks of walk-in and family practice clinics, primarily in Ontario. Directly competes with WELL Health Medical Centres on multi-location primary care, walk-in access, and physician recruitment.
• Primacy Management Inc. Manages a national network of medical clinics located primarily inside Loblaw/Real Canadian Superstore retail locations. Comparable multi-site walk-in and family-practice operating model directly targeting the same patient base.
• Copeman Healthcare: Private primary-care and executive-health clinic operator in major Canadian cities. Directly comparable to WELL Health's Medical and Longevity Centres (INLIV, ExecHealth) on premium primary-care delivery and concierge-style services.
• Maple Corporation: Canadian virtual-care platform offering on-demand doctor consultations. Directly comparable to Tia Health and MyDoctor Now on telehealth delivery, provincial health-card coverage, and D2C patient access in Canada.
• CloudMD Software & Services: Canadian health-services company combining virtual care, clinic network, and employer wellness offerings. Closely mirrors WELL Health's hybrid physical-clinic plus telehealth plus employer-services model in the Canadian market.
• Dialogue Health Technologies: Canadian employer-sponsored virtual care and wellness platform. Comparable to WELL Health's corporate health and telehealth offerings (ICBC/WorkSafeBC-style engagements and Tia Health), with an overlapping focus on integrated virtual primary care.
• Medisys Health Group: Canadian preventive and executive-health provider operating multi-disciplinary clinics. Comparable to WELL Health's Longevity/Executive Health brands (INLIV, ExecHealth) on private-pay primary and preventive care services.

Broad incumbents

• Telus Health: The healthcare arm of Telus operates clinics, virtual care, and EHR platforms across Canada. Overlaps with WELL Health on telehealth (Tia Health-style), EMR, and brick-and-mortar clinics, but as part of a much broader telecom and digital-health portfolio.
• Loblaw Companies (Shoppers Drug Mart): Through Shoppers Drug Mart and its partner Primacy clinics, Loblaw operates retail-based primary care and pharmacy clinics across Canada. Overlaps with WELL Health on walk-in access and consumer healthcare delivery, though embedded in a much larger grocery/retail business.

Emerging players

• Think Research Corporation: Canadian health-technology company providing clinical decision support and EMR-integrated tools. Adjacent to WELL Health's digital booking/EMR integrations with CognisantMD Ocean and Cortico, addressing similar clinical-workflow digitization needs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/WELLClinicNetwork
• LinkedInlinkedin.com/company/wellhealth-clinics
• Instagraminstagram.com/wellhealthclinics

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries21 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WELL Health Clinics