W.E.L.Safe CIC

What W.E.L.Safe CIC does

W.E.L.Safe CIC is a UK Community Interest Company founded in 2017 and headquartered in Manchester, providing welfare, safeguarding, and harm reduction services at festivals, events, and night-time economy venues across the UK, Europe, and the Middle East. The organisation deploys trained welfare staff and a network of 248 newly registered volunteers to operate on-site safe spaces, mobile outreach teams, designated safeguarding leads, and lost person/family reunification services, supported by a proprietary AI-powered Live Data Monitoring system that captures welfare interventions in real time and surfaces emerging safety trends to event control during multi-agency operations.

The company's product portfolio is organised around four pillars: Festival & Event Welfare (the core service), add-on modules including Additional Welfare Locations, Safeguarding Support, and the AI-driven Live Data Monitoring product, Training (including accredited Level 1 qualifications in Safeguarding and Substance Misuse issued through Open Awards), and Consultancy for event welfare strategy and harm reduction. Named enterprise clients include Lost Village, YNot Festival, MDLBeast (Saudi Arabia), Engine No4, and Albert Hall.

W.E.L.Safe operates as a non-profit social enterprise with no disclosed external funding or parent company, generating revenue through fee-for-service welfare contracts, bespoke and accredited training programmes, consultancy fees, and voluntary donations ranging from £10 to £250. Distribution is direct and field-based: the company engages event organisers, festival directors, and venue managers through relationship-led outreach and uses its on-site presence as a primary acquisition channel, supplemented by organic social media, website content, and client testimonials. In 2025 the organisation reported 212 events across 10 countries and 23 cities, supporting 6,224 individuals including 490 under-18s, while doubling training course delivery to 38 programmes.

Name

W.E.L.Safe CIC

Legal name

W.E.L.Safe CIC

Website

https://welsafe.co.uk

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

W.E.L.Safe CIC is a UK non-profit social enterprise providing welfare, safeguarding, and harm reduction services at festivals, events, and night-time venues across the UK, Europe, and the Middle East, supported by an AI-powered live data monitoring system and a 248-strong volunteer network.

Ownership category

akta.pro rank

Product category

Event Welfare Services

NAICS

Security Guards and Patrol Services (561612)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Safeguarding, Accountability & Compliance (ESG, Gender/GBV, Do No Harm) (BPADAEAM)

akta.pro secondary industry

Medical & Wellness Support for EP (TCCC / Medics Integration) (BPAKABAJ)

Keywords

• Event welfare services
• Harm reduction
• Festival safety
• Safeguarding support
• Substance misuse training

Headquarters

HQ city

Manchester

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Event Welfare Services: Fee-for-service welfare support provided at festivals, clubs, and events. Services include safe spaces, welfare staff, care for intoxicated individuals, safeguarding support, and mobile outreach teams.
2. Training Services: Bespoke training programmes for organisations including substance misuse awareness, mental health support, safeguarding, and sexual health education. Accredited Level 1 training in Safeguarding and Substance Misuse awarded by Open Awards.
3. Consultancy: Expert consultancy services for event welfare, safeguarding, and harm reduction. Tailored solutions for creating safer, more inclusive environments.
4. Live Data Monitoring Add-on: Additional service offering real-time data capture and post-event analytics for event organisers seeking enhanced decision-making capabilities.
5. Donations: Voluntary donations from supporters to support the not-for-profit mission. Donation options available at £10, £25, £50, £100, £250 or custom amounts.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

W.E.L.Safe CIC provides on-site welfare support, safeguarding, harm reduction, and training services at festivals, events, and night-time economy venues across the UK and internationally. The organisation delivers safe spaces, trained welfare staff, designated safeguarding leads, and mobile outreach teams, complemented by an AI-powered live data monitoring system that provides real-time and post-event welfare analytics. It also offers accredited training and consultancy services to event organisers, corporate clients, and educational institutions.

Product overview

W.E.L.Safe CIC is a not-for-profit organisation offering a portfolio of event welfare and harm reduction services. The core offering consists of Festival & Event Welfare services, complemented by add-on modules including Additional Welfare Locations for larger events, Safeguarding Support with designated safeguarding leads, and Live Data Monitoring powered by AI for real-time insights and predictive analytics. The company also provides Training programmes (including accredited qualifications via Open Awards) and Consultancy services. A volunteer programme supports service delivery across the UK and Europe. Services are offered to festivals, clubs, corporate events, and community events.

Differentiator

Problem solved

Functional benefit

Brands

• Live Data Monitoring: Real-time data capture and analysis system powered by AI that monitors welfare interventions and provides actionable insights for event safety.
• Accredited Training Programs
• Consultancy

Products and services

• Festival & Event Welfare Comprehensive welfare support service for festivals and events providing safe spaces, trained welfare staff, care for intoxicated individuals, essential supplies, safeguarding support, and multi-agency coordination. Targeted at festival and event organisers.
• Additional Welfare Locations Extended welfare coverage for larger events featuring fixed welfare stations, mobile welfare teams, and pop-up support points strategically positioned across multiple zones including campsites, arenas, and ingress/egress points. Sold as an additional service alongside Festival & Event Welfare.
• Safeguarding Support Designated Safeguarding Lead (DSL) service providing trained professionals on-site to identify, respond to, and manage safeguarding concerns including assault, exploitation, and intoxication-related vulnerabilities at events.
• Live Data Monitoring AI-powered real-time data capture and outreach monitoring system that provides live reports on welfare trends, incident patterns, and attendee needs, with post-event analysis and customised reporting for licensing compliance. Available as a standalone data service for event organisers.
• Training Bespoke training programmes including seminars for parents and professionals, educational sessions for young people, and accredited Level 1 qualifications in Safeguarding and Substance Misuse awarded by Open Awards. Delivered to organisations and educational institutions.
• Consultancy Expert consultancy services for event welfare, safeguarding, and harm reduction providing tailored solutions to create safer, more inclusive environments for event organisers and corporate clients.
• Volunteering Programme Festival and event welfare volunteer opportunities providing free training in Event Welfare, Substance Misuse, Mental Health, Safeguarding, and Medical Awareness, with shift booking via a mobile app. Supports the volunteer workforce across UK and European events.

Quantifiable outcome

• Supported 6,224 individuals in 2025 (13% increase from 2024)
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature3 records

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• The Loop: UK drug harm reduction charity operating at festivals and events, including welfare and substance-misuse support. Direct peer with significant overlap in harm reduction, festival welfare, and volunteer-driven delivery.
• Festival Medical Services: UK provider of medical and welfare cover at festivals and events. Direct peer — competes for the same event organiser contracts with similar on-site staffing, safeguarding, and harm reduction offerings.
• Crew 2000: Scotland-based harm reduction charity providing drug-related outreach, welfare, and education at events and in the community. Direct peer in harm reduction, festival welfare, and volunteer-driven service delivery.

Emerging players

• The Mix: UK digital charity providing support and guidance to under-25s on wellbeing, relationships, and safety. Overlaps with W.E.L.Safe's under-18s support (490 in 2025), harm reduction education, and youth-segment training focus.

Broad incumbents

• Release: Long-standing UK drugs charity providing advice, advocacy, and harm reduction services. Overlaps with W.E.L.Safe's substance misuse expertise, training, and policy influence, though broader and not event-focused.
• We Are With You (formerly Addaction): UK substance misuse treatment and support charity with established training programmes. Comparable expertise in substance misuse, safeguarding training, and community education, though focused on treatment rather than event welfare.
• Mind: UK mental health charity providing information, training, and campaigning. Comparable in mental health first-aid training and wellbeing services, with overlapping subject matter but a national, non-event focus.
• St John Ambulance: Major UK first-aid and event medical charity providing personnel at concerts, festivals, and sporting events. Broader incumbent — overlapping event coverage and safeguarding remit, but with national scale and a primarily medical rather than welfare focus.
• Suzy Lamplugh Trust: UK personal safety charity providing safeguarding training and lone-worker support. Comparable in safeguarding training delivery and organisational policy work, but does not deploy event welfare staff.

Regional players

• CrowdRx: US-based event medical services provider offering on-site medical, safety, and risk management at large-scale events and festivals. Comparable event medical/welfare service model, but operates primarily in North America.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/w-e-l-safe-cic
• Instagraminstagram.com/welsafe_

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about W.E.L.Safe CIC