gemeente West Maas en Waal

What gemeente West Maas en Waal does

Gemeente West Maas en Waal is a Dutch municipal government entity located in the province of Gelderland, Netherlands, administering eight villages (Alphen, Altforst, Appeltern, Beneden-Leeuwen, Boven-Leeuwen, Dreumel, Maasbommel, and Wamel) with a population of approximately 20,000+ residents. The administrative center (gemeentehuis) is at Dijkstraat 11, Beneden-Leeuwen. The organization operates with approximately 100-120 employees across five functional teams: Beheer openbare ruimte, Bedrijfsvoering, Dienstverlening, Samenleving, and Ruimte. Leadership consists of Mayor V.M. (Vincent) van Neerbos, four Aldermen (wethouders), Municipal Secretary/General Director D. (Didier) Oosterom, and the municipal council (gemeenteraad).

The municipality delivers statutory local government services including civil registration, permits, waste management, social support under the Wet maatschappelijke ondersteuning (Wmo), housing provisions, transport provisions, spatial planning under the Omgevingswet, and citizen participation. Its primary digital platforms are the citizen portal website (westmaasenwaal.nl), the online appointment booking system (mijnafspraakmaken.nl), and the VraagWijzer social services intake center. These integrate with third-party tools including ReadSpeaker for accessibility, DigiD for citizen authentication, ArcGIS/Leaflet for geographic information, and partner platforms operated by AVRI (waste), Werkzaak Rivierenland (income support), De Kernen (social housing), Sociom (voluntary advisors and caregiver support), and GGD Gelderland-Zuid (Wmo quality oversight). The organization holds a catalogue of service modules such as Omgevingsplan, Waardebonnen, Participatieplatform, Raadsinformatie, Duurzaamheidsverslag, and Sociale Kaart.

Funding flows from three principal streams: a general allocation from the Dutch national government under the Gemeentewet for performing municipal duties; locally levied taxes and charges (OZB property tax, sewerage, waste collection, dog tax, tourist tax, water tourist tax, movable property tax); and transaction-based fees for permits and service requests (building and environmental permits, marriage/civil partnership ceremonies, civil documents, passports, ID cards, driver's licenses, parking permits). The entity does not publish revenue figures consistent with conventional corporate reporting. In-person services at the town hall are delivered by appointment only, with a complementary self-serve digital portal and a VraagWijzer service point for social welfare inquiries.

Name

gemeente West Maas en Waal

Legal name

Gemeente West Maas en Waal

Website

https://westmaasenwaal.nl

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Gemeente West Maas en Waal is a Dutch municipal government in Gelderland serving ~20,000+ residents across eight villages, delivering statutory local services including civil registration, permits, waste management, Wmo social support, and spatial planning through a citizen portal and the VraagWijzer intake center.

Ownership category

akta.pro rank

Headquarters

HQ city

Beneden-Leeuwen

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Municipal Taxes and Levies: The municipality collects various taxes and levies from residents and businesses including: property taxes (OZB), sewerage charges, waste collection fees, dog taxes, tourist taxes, water tourist tax, and movable property tax.
2. Permit and Service Fees: Fees collected for various municipal services including building permits, environmental permits, event permits, marriage/civil partnership ceremonies, civil documents (birth/death certificates, extracts), passports, ID cards, driver's licenses, and parking permits.
3. Government Funding: Core funding from national government for performing municipal duties and public services under Dutch municipal law.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

gemeente West Maas en Waal is a Dutch municipal government entity that delivers public services to residents, businesses, and visitors across eight villages in the Gelderland region of the Netherlands. Its core offerings include civil registration (marriage, birth, death), permit issuance, social support (Wmo), waste management, spatial and environmental planning, housing and transport provisions, and citizen participation platforms. The municipality operates a digital front door (citizen portal) backed by an in-person service point and appointment-based counter at the town hall.

Product overview

Gemeente West Maas en Waal operates as a municipal government providing a comprehensive citizen services platform and ecosystem. The primary digital products include the citizen portal website (westmaasenwaal.nl), the online appointment booking system (mijnafspraakmaken.nl), and the VraagWijzer social services intake system. These core platforms are complemented by specialized service modules covering Wet maatschappelijke ondersteuning (Wmo) social support services, housing provisions (woningvoorzieningen), transport provisions (vervoersvoorzieningen), waste management (afval), environmental planning (omgevingsplan), citizen participation (participatieplatform), council information (raadsinformatie), sustainability reporting (duurzaamheidsverslag), a social services map (sociale kaart), and a local voucher system (waardebonnen). The municipality also provides accessibility features through ReadSpeaker text-to-speech functionality.

Differentiator

Problem solved

Functional benefit

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability2 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• SociomcoreStrategic or Co-development PartnerSociom supports voluntary advisors in the municipality by providing individual guidance and group meetings. They also coordinate social welfare initiatives and support for informal caregivers and community building activities.
• Werkzaak RivierenlandcoreStrategic or Co-development PartnerWerkzaak Rivierenland executes the waardebonnen scheme for low-income residents on behalf of the municipality. They also handle applications for income support and debt relief programs.
• GGD Gelderland-ZuidcoreStrategic or Co-development PartnerGGD Gelderland-Zuid provides a supervisory official (toezichthoudend ambtenaar) for Wmo quality monitoring, conducts research into emergencies, and oversees the quality of Wmo service providers contracted by the municipality.
• AVRIcoreOthersAVRI handles waste collection services for the municipality, including household waste, glass, paper, plastic, and chemical waste. They manage the mini-milieu station in Beneden-Leeuwen and waste container services.
• De KernencoreChannel Partner/ Reseller/ DistributorDe Kernen is the housing corporation serving the municipality for social housing applications. Residents register for social rental housing through this platform.
• Bibliotheek RivierenlandminorStrategic or Co-development PartnerPartnership for the Digi-Taalhuis program providing digital literacy support to help residents who struggle with digital government services and to combat low literacy.
• Centrumgemeente NijmegencoreOthersNijmegen serves as the central municipality (centrumgemeente) responsible for access to Beschermd Wonen ( sheltered housing) services for the municipality's residents.
• Stichting Landschapsbeheer GelderlandminorStrategic or Co-development PartnerCollaborated with village platforms to establish Zwerfafvalbrigades (litter patrol groups) across all villages in the municipality.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Gemeente Berg en Dal: Neighboring Gelderland municipality of comparable size and merged-municipality history. Similar profile on citizen engagement, social housing through regional corporations, and rural-urban mix.
• Gemeente Wijchen: Adjacent Gelderland municipality with similar size (~31K residents) and demographic profile. Comparable on Wmo and care service demand, citizen participation culture, and proximity to Nijmegen commuter belt.
• Gemeente Druten: Directly neighboring Gelderland municipality of similar size (~19K residents). Most comparable on geographic profile, demographic composition, and service portfolio scope — providing a tight like-for-like benchmark for cost-to-serve and budget structure.
• Gemeente Beuningen: Adjacent Gelderland municipality of comparable size, also located in the Waal region with similar rural-urban mix. Directly comparable on Wmo service demand, social housing provision, and digital service maturity.
• Gemeente Buren: Nearby Betuwe municipality with similar village-based profile and comparable population scale (~27K). Useful benchmark for regional partnership structures, cultural heritage services, and small-municipality digital service delivery.
• Gemeente Maasdriel: Northern neighbor across the Waal river, similar size (~24K residents), multi-village profile, and rural Gelderland demographic. Highly comparable on infrastructure, waste collection via shared regional partners, and small-scale municipal governance.
• Gemeente Neder-Betuwe: Neighboring municipality formed via merger in 1999, serving ~24K residents across multiple villages. Comparable on multi-village service delivery model, agricultural economic base, and reliance on Werkzaak Rivierenland for employment services.
• Gemeente Molenlanden: South Holland municipality formed via 2019 merger of similar scale (~30K residents across multiple villages). Comparable on multi-village service integration, agricultural economic base, and digital service consolidation post-merger.

Regional players

• Gemeente Tiel: Larger regional center in the Rivierenland area (~42K residents). Provides a benchmark for service scaling, regional economic development, and the cost dynamics of transitioning from small to mid-sized municipality operations.

Others

• Vereniging van Nederlandse Gemeenten (VNG): Industry association representing all Dutch municipalities, providing policy advocacy, shared services (including VNG Realisatie for IT), and the KING/LOBEX digital service framework used by municipalities including West Maas en Waal. Key ecosystem enabler rather than direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Gemeente-West-Maas-en-Waal-195425200553512
• LinkedInlinkedin.com/company/gemeente-west-maas-en-waal
• Instagraminstagram.com/gemeentewestmaasenwaal

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about gemeente West Maas en Waal