Westshore Town Centre

What Westshore Town Centre does

Westshore Town Centre is an enclosed retail shopping centre located at 2945 Jacklin Road in Langford, British Columbia, serving the Western Communities of Greater Victoria. Founded in 1984 and operating under QuadReal Property Group (which manages the asset from its Vancouver head office at 666 Burrard St, Suite 800), the centre hosts more than 80 retail stores and services spanning fashion, food and beverage, health and beauty, books and entertainment, finance, mobile and technology, services, and specialty retail. Anchor and named tenants include Cineplex Odeon Westshore Cinemas (7 screens with 4 Real D 3D and 1 UltraAVX), Winners/HomeSense, SportChek/Atmosphere, Coles, Chatters Salon, Tacofino, Big Wheel Burger, and Suzanne's.

The centre operates a hybrid physical-plus-digital platform: the physical mall is supplemented by a website, active social channels (Facebook, Instagram, LinkedIn), an email newsletter, a content blog, and a QuadReal-operated mobile application featuring a digital access card capability. Distribution channels include permanent storefronts, specialty and pop-up leasing, and a dual physical-and-digital gift card programme (e-gift cards delivered to Apple, Google, and Samsung Wallets in $25–$500 denominations). Supporting products include the Cubs Club children's loyalty programme, the free Thursday Summer Music Series, the annual Sweet Street food and community festival, and family amenities (reserved parking, family washroom, indoor play area, nursing room, baby change tables).

The business model is recurring-revenue driven. Primary income is generated through permanent retail tenant leases (rent and common area maintenance fees), supplemented by specialty / short-term pop-up leasing, gift card sales (including corporate gifting), and ancillary event sponsorship. The asset is privately held within QuadReal Property Group — a global real estate investor with $98.5 billion in assets under management — and does not publish standalone financials. Day-to-day operations are led by General Manager Laura Savage, with retail leasing overseen by Director of Retail Leasing Layla Vera and marketing directed by Marketing Director Kelly Young.

Name

Westshore Town Centre

Legal name

Westshore Town Centre

Website

https://westshoretowncentre.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Westshore Town Centre is an enclosed regional shopping centre in Langford, British Columbia, operated by QuadReal Property Group and serving the Western Communities of Greater Victoria with over 80 stores, dining, entertainment, and family amenities, supported by digital gift cards and a community events programme.

Ownership category

akta.pro rank

Headquarters

HQ city

Langford

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Marketing or Sales, Technology or R&D

Revenue model

1. Retail Tenant Leasing: Revenue generated from leasing retail space to over 80 stores and services including fashion, food, health, beauty, and specialty retailers. Tenants pay rent and common area maintenance fees.
2. Common Area Maintenance Fees: Ongoing fees from tenants for shared services and maintenance of common areas including parking, walkways, and facilities.
3. Gift Card Sales: Sale of Westshore Town Centre gift cards (physical and digital) which generate revenue and keep funds until redeemed at participating retailers.
4. Corporate Gifting: Bulk gift card sales to businesses for employee incentives and corporate gifts.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Westshore Town Centre is a physical retail shopping centre in Langford, British Columbia, operating more than 80 stores and services across categories including fashion, food, health, beauty, books, entertainment, and specialty retail. It is managed by QuadReal Property Group and functions as a one-stop family shopping, dining, and entertainment destination for the Western Communities of Greater Victoria.

Product overview

Westshore Town Centre is a retail shopping center operated by QuadReal Property Group, offering a unified platform of shopping, dining, entertainment, and family services. The core offering is the physical shopping centre with over 80 stores and services, complemented by digital products including a mobile application with digital access card features, physical and digital gift cards, and a children's loyalty program (Cubs Club). Supporting services include permanent and specialty (pop-up) retail leasing, community events (Summer Music Series, Sweet Street), and family amenities including an indoor play area and Cineplex movie theater.

Differentiator

Problem solved

Functional benefit

Products and services

• Westshore Town Centre Shopping Centre A retail shopping centre located in Langford, British Columbia, offering over 80 stores and services across categories including fashion, food, health, beauty, and entertainment for families in the Western Communities of Greater Victoria.
• Permanent Retail Leasing Long-term retail space leasing for established businesses seeking permanent locations within Westshore Town Centre, with application requirements including company information, business plans, photos, and financial projections.
• Specialty Leasing / Pop-up Retail Short-term leasing and seasonal pop-up opportunities for unique, one-of-a-kind retail concepts to establish presence in the busy shopping centre with potential to grow into permanent locations.
• Westshore Town Centre Gift Cards Gift cards available in physical form (purchased at administration office) or digital e-gift cards (purchased online), accepted at over 50 participating retailers within the centre.
• Westshore Town Centre e-Gift Cards Digital gift cards purchased online and sent electronically to recipients for download into digital wallets (Apple Wallet, Google Wallet, Samsung Wallet), available in denominations between $25 to $500.
• Cineplex Odeon Westshore Cinemas 7-screen movie theatre featuring 4 Real D 3D screens, 1 UltraAVX screen, Stars and Strollers program, 2 party rooms, and accessibility options including assistive listening devices and Fidelio-described video service.
• Family Amenities Family-focused amenities including reserved parking, separate family washroom, indoor children's play area (first of its kind in Victoria), Baby Backup Kits, Mother's Nursing Room, and baby change tables.

Named customers8 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• QuadReal Property GroupcoreStrategic or Co-development PartnerGlobal real estate investment, development and operating company headquartered in Vancouver, BC. QuadReal manages Westshore Town Centre with $98.5 billion in assets under management. They handle property management, leasing, and sustainability initiatives.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Morguard REIT: Canadian diversified REIT with a meaningful retail property portfolio including shopping centres. Comparable as a peer retail property owner/operator focused on mid-market Canadian centres with multi-tenant configurations.
• Choice Properties REIT: Canadian REIT with a large portfolio of retail properties including shopping centres, grocery-anchored centres, and mixed-use assets. Comparable as a peer retail-property landlord with similar exposure to Canadian consumer spending and tenant concentration dynamics.
• RioCan REIT: Canada's largest retail-focused REIT, owning and operating a national portfolio of shopping centres and mixed-use retail properties. Highly comparable as a peer Canadian shopping centre owner/operator with similar tenant mix, leasing model, and exposure to brick-and-mortar retail dynamics.
• Cadillac Fairview: One of Canada's largest owners, operators, and developers of shopping centres and mixed-use properties. Directly comparable as a major Canadian enclosed shopping centre operator with similar tenant relationships, marketing programs, and community-event-driven traffic strategy.
• Primaris REIT: Canadian REIT focused on enclosed shopping centres across Canada. Directly comparable as a pure-play enclosed mall operator serving mid-size Canadian markets with a similar tenant mix of national retailers and service providers.
• SmartCentres REIT: Canadian REIT focused on necessity-based and value-oriented retail real estate across Canada. Comparable as a peer retail-property operator targeting suburban and family-oriented trade areas with multi-tenant configurations similar to Westshore's.

Broad incumbents

• Brookfield Property Partners: Global real estate operator with retail properties across major markets. Comparable as a broad incumbent in shopping centre ownership and operations, with overlapping capabilities but operating at global scale and a diversified asset base.
• Oxford Properties Group: Major Canadian commercial real estate owner, operator, and developer with a diversified portfolio including shopping centres. Comparable as a larger, broader incumbent in Canadian retail property management with overlapping capabilities but a wider asset mix.
• Ivanhoé Cambridge: Global real estate investor and operator with a substantial Canadian and international retail portfolio. Comparable as a broader incumbent in shopping centre ownership and asset management, though operating at much larger scale than Westshore.

Others

• Bentall GreenOak: Global real estate investment management platform that includes retail property assets under management. Comparable as an adjacent capital and asset management peer serving similar retail property owners and institutional investors in the Canadian market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/westshoretowncentre
• LinkedInlinkedin.com/company/westshore-town-centre
• Instagraminstagram.com/westshoretowncentre

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Westshore Town Centre