Windberger IT - Solutions GmbH

What Windberger IT - Solutions GmbH does

Windberger IT - Solutions GmbH is a regional Managed Service Provider (MSP) headquartered in Neumarkt in der Steiermark, Styria, Austria, operating as a privately held Gesellschaft mit beschränkter Haftung (GmbH) under founder/Managing Director Stefan Windberger. The company has operated for over 20 years (founded 2005) and serves more than 1,000 regional and supra-regional customers across various industries, with a primary focus on small and medium-sized businesses and a secondary vertical focus on social and healthcare organizations.

The company's core offering is a modular portfolio of recurring managed IT services, including Managed Server, Managed Desktop, Managed Network, Managed Firewall, and Managed WLAN, supplemented by adjacent services such as Managed VOIP, Managed NVR (video surveillance), Managed AdBlock, and Managed Office 365 Signature/Backup. Underlying technology is built on Microsoft cloud infrastructure (Azure, Microsoft 365, Entra ID, Intune) delivered through the Microsoft Cloud Solution Provider (CSP) program, complemented by Remote Monitoring and Management (RMM) tooling, a proprietary customer self-service portal (windberger.services), and TeamViewer-based remote support. A hotline/emergency service and project-based consulting (WLAN rollouts, server migration, video surveillance, licensing) round out the portfolio.

Windberger generates revenue primarily through monthly recurring managed-service contracts, with secondary project-based fees for one-off IT projects, hardware/software licensing resale (via manufacturer partnerships), and incident-based support. Go-to-market is sales-led and direct, with customers acquired and supported via phone, email, ticket system, and on-site visits; digital marketing uses Google Ads/dynamic remarketing and Facebook retargeting. The firm operates with a small team of approximately 5–9 people (CEO, executive assistant, two admin, one sales, four IT technicians), bootstrapped with no external private equity, venture capital, or parent company.

Name

Windberger IT - Solutions GmbH

Legal name

Windberger IT-Solutions GmbH

Website

https://windberger.solutions

Company type

Private

Founded year

2004

Operating status

Operating

Short description

Windberger IT - Solutions GmbH is an Austrian regional Managed Service Provider in Styria offering recurring managed IT services (server, desktop, network, firewall, WLAN, Microsoft 365, VOIP) to 1,000+ SMB and healthcare/social sector clients.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK)

Keywords

• Managed IT services
• IT infrastructure management
• Cybersecurity solutions
• Cloud managed services
• Network monitoring support

Headquarters

HQ city

Neumarkt in der Steiermark

HQ country

Austria

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring managed service contracts covering server, desktop, network, firewall, WLAN management. Customers pay for ongoing monitoring, maintenance, and support services.
2. Managed VOIP Services: Voice over IP phone system services with features like mobile access, music on hold, and caller ID display
3. IT Security Services: Individualized security concepts including virus protection, malware protection, data loss prevention, GDPR-compliant solutions, and firewall implementation
4. IT Consulting & Projects: Project-based consulting for WLAN systems, video surveillance, server migrations, and customized IT solutions
5. Hardware & Software Licensing: Partnerships with major manufacturers to provide hardware and software products at competitive prices, including on-site consultation and installation

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Windberger IT-Solutions GmbH is a regional Managed Service Provider that outsources and manages customer IT infrastructure for small and medium businesses in Austria. Core offerings include managed server, desktop, network, firewall, WLAN, VOIP, video (NVR), and Microsoft 365 backup/signature services, supplemented by IT security consulting, IT projects, hardware/software licensing, proactive monitoring, and emergency hotline support. The company delivers these services through recurring managed service contracts with predictable monthly costs.

Product overview

Windberger IT-Solutions GmbH is a Managed Service Provider offering a modular portfolio of managed IT services. The core offering includes Managed Server, Managed Desktop, Managed Network, Managed Firewall, Managed WLAN, and Managed NVR services for infrastructure management. The company also provides specialized Microsoft 365 integration services through Managed Office 365 Signature and Managed Office 365 Backup. Additional services include Managed VOIP, Managed AdBlock, IT Security consulting, IT Projects (WLAN, video surveillance, server migration), Licensing, Monitoring & Support with proactive network monitoring, and a Hotline/Notfall-Service for emergency support. Together, these services form a comprehensive one-stop IT solutions portfolio covering infrastructure management, cloud services, security, and end-user support for businesses.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Server Server management and maintenance service including regular data backups, backup functionality verification, and server updates for SMB customers.
• Managed Desktop Desktop management service covering virus protection, data security on hard drives, and security update management for business workstations.
• Managed Network Network infrastructure management service providing overview of network structure, internal attack protection, and latest technology implementation.
• Managed Firewall Firewall management service protecting against hacker attacks and enabling secure remote access to company data.
• Managed WLAN WLAN management service ensuring network coverage, device visibility, and secure wireless access for business environments.
• Managed Office 365 Signature Microsoft 365 email signature management service enabling centralized signature control and automatic insertion across devices.
• Managed Office 365 Backup Microsoft 365 email backup service providing automatic backups to protect against data loss from employee deletions.
• Managed VOIP Voice over IP telephone system management providing mobile communication with business numbers, music on-hold, and caller identification.
• Managed AdBlock Network-level ad blocking service eliminating advertisements, improving load times, and protecting data.
• Managed NVR (Network Video Recorder) Camera system management with remote access, motion detection notifications, high-quality identification imaging, and historical footage storage.
• IT Security (IT-Sicherheit) IT security solutions including individual security concepts, implementation and maintenance of security measures, protection against viruses, malware and data loss, GDPR-compliant solutions, and firewall implementation.
• IT Projects (IT-Projekte) Flexible IT project services including WLAN systems, video surveillance, and server migration, with consulting and custom solutions.
• Licensing (Lizenzierung) Hardware and software licensing through partnerships with manufacturers, providing quality products at competitive prices with competent consulting and on-site installation.
• Monitoring & Support Proactive network monitoring using monitoring tools to detect and eliminate problems before they are noticed, including real-time error alerts, customer ticket system, mobile device management, and network reporting.
• Hotline / Emergency Service (Notfall-Service) Emergency and failure service providing quick problem resolution via remote maintenance or on-site support with specialist collaboration.

Quantifiable outcome

• 1,000+ satisfied regional and supra-regional customers

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

One partnership is on record.

• Microsoft (CSP Program)coreTechnology or IntegrationCertified Microsoft Solution Provider participating in the Cloud Solution Provider (CSP) program. Provides access to Microsoft Azure, Microsoft 365, Entra ID, Intune, and related cloud services for customer deployments.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• ACP Group: ACP is one of Austria's largest independent IT services and managed services providers, offering Microsoft-centric cloud, infrastructure, and workplace solutions to SMB and mid-market customers — a direct peer with overlapping customer profile and Microsoft CSP positioning.
• Kapsch BusinessCom: Austrian-headquartered IT services provider delivering managed workplace, network, cloud, and security services to enterprise and SMB customers across Austria and CEE — directly comparable in offering scope and Microsoft/Azure-led stack.
• SVA System Vertrieb Alexander: Germany-headquartered IT system integrator and managed services provider focused on data center, cloud, and Microsoft enterprise platforms — comparable in managed services delivery model and vendor-stack orientation.
• msg systems: German-headquartered IT services and consulting group with substantial DACH presence; competes in managed infrastructure and digital workplace services for mid-market customers in overlapping industries.

Broad incumbents

• CANCOM SE: Large German/Austrian IT services group offering managed workplace, cloud, and security services across the DACH region — overlapping capabilities and customer profile but much broader portfolio and enterprise reach.
• Bechtle AG: One of Europe's largest IT services and managed services providers with strong DACH presence including Austria; competes for similar SMB and mid-market managed services contracts, though operates at much greater scale and with a broader portfolio.
• Computacenter plc: UK-headquartered IT infrastructure and managed services provider with significant DACH operations; competes for managed workplace and infrastructure outsourcing contracts, though with a stronger enterprise skew.
• Axians (VINCI Energies): European ICT brand of VINCI Energies operating across multiple countries including Austria and Germany, providing managed services, cloud, and network solutions to mid-market and enterprise — overlapping service lines and Microsoft-stack orientation.
• Allgeier SE: DACH-focused IT services group offering managed services, cloud, and enterprise software; comparable in serving mid-market German-speaking customers with managed workplace and infrastructure offerings.

Regional players

• IKB Data (IKB Austrian Government IT) / comparable regional Austrian MSPs: Smaller Austrian IT services and managed services providers serving regional SMB customers with similar Microsoft-stack managed services — most directly comparable in scale, geography, and customer profile to Windberger.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Windberger-IT-Solutions-GmbH

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Windberger IT - Solutions GmbH