Wir helfen 24

What Wir helfen 24 does

Wir helfen 24 is a micro-entity founded in 2013 and headquartered in Burgas, Bulgaria, operating under a German-language brand name ("Wir helfen 24" translates to "We help 24," suggesting a 24/7 assistance or service positioning targeting German-speaking markets). The company has six employees and maintains a web presence at wirhelfen24.eu, though the website was inaccessible during data collection due to a verification/CAPTCHA page, preventing extraction of product, service, or operational details.

No core products, services, proprietary technology, pricing models, customer segments, distribution channels, or partnerships are documented in the available source material. There is no disclosed revenue, no funding history, no management team roster, no parent or subsidiary relationships, and no certifications, patents, or regulatory actions on record. The company type is listed as private, but this cannot be independently verified from the limited input.

Given the six-person headcount, single disclosed location, and absence of any visible product, technology, or commercial signal in the data provided, Wir helfen 24 appears to be either a dormant shell, a freelance/staffing operation serving German-speaking clients from a low-cost Bulgarian base, or a very early-stage venture with no externally observable traction. Investors should treat any forward-looking inference as unsupported until the company's own materials can be directly accessed.

Name

Wir helfen 24

Website

https://wirhelfen24.eu

Company type

Private

Headcount range

1–10 employees

Short description

Wir helfen 24 is a six-person, Bulgaria-based micro-entity founded in 2013 under a German-language brand name implying 24/7 assistance services. No products, customers, pricing, or technology are disclosed in available sources.

Ownership category

akta.pro rank

Product category

Customer Support Services

NAICS

Other Support Services (5619), Temporary Help Services (561320)

SIC

Services-Help Supply Services (7363), Services-Management Services (8741)

akta.pro primary industry

Technical Support & Helpdesk Contact Centers (BPAAAAAI)

akta.pro secondary industry

Helpdesk & End-User Support Services (BPAEABAB)

Keywords

• 24/7 assistance services
• German-language helpline
• Customer support outsourcing
• Helpdesk services
• Phone support services

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations

Core offering

Wir helfen 24 (German for "We help 24") is a small service company headquartered in Burgas, Bulgaria, founded in 2013 with approximately 6 employees. Based on its name, the company appears to deliver 24/7 assistance/help services, most plausibly German-language helpline or customer support services, given its Bulgarian base (a common nearshoring hub for German-speaking clients). Specific service details could not be confirmed because the company's website is gated behind a human verification/CAPTCHA page.

Differentiator

Problem solved

Functional benefit

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Broad incumbents

• TELUS Digital (formerly TELUS International): Major global BPO and customer experience outsourcer with a large delivery footprint in Bulgaria. Comparable as a same-category helpdesk/customer support provider, though at vastly greater scale.
• Transcom: European-headquartered BPO providing multilingual customer support and helpdesk services across nearshore locations. Same category and target client profile (DACH), at significantly larger scale.
• Concentrix: One of the world's largest customer contact center and BPO providers, with operations across Europe including Bulgaria. Same broad category (technical support / helpdesk contact centers), but operating globally at enterprise scale.
• Foundever (formerly Sitel/StarTek): Global customer experience outsourcer with nearshore European operations. Comparable category (customer contact centers, technical helpdesk), but at enterprise scale rather than 6-person micro-Shop.
• Sutherland Global Services: Large BPO with European delivery centers offering customer support, technical helpdesk, and back-office services. Same industry vertical as Wir helfen 24, but significantly larger.
• Majorel (now part of Teleperformance): International BPO providing multilingual customer support across European nearshore markets. Same category and overlapping client base (DACH), but at large scale.

Emerging players

• SupportYourApp: Eastern European (with Bulgarian roots) outsourced technical support and customer service provider for tech companies. Direct category overlap (technical helpdesk/contact center) with closer scale alignment than global incumbents.
• FlyOnTech (Bulgarian BPO): Bulgaria-based outsourcing company offering customer support and helpdesk services, often serving German-speaking clients. Same country, same category, and closer scale bracket.

Market position

Weaknesses2 records

Competitive moat1 record

Key risks4 records

Key highlights3 records

Customer concentration

• LinkedInlinkedin.com/company/wir-helfen-24

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wir helfen 24