West Metro Fire-Rescue District

Name

West Metro Fire-Rescue District

Legal name

West Metro Fire-Rescue District

Website

https://wmfrd.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Fire Protection Services

NAICS

Fire Protection (92216)

akta.pro primary industry

Fire & Rescue Services (Fire Suppression, Rescue) (BPAIAGAB)

akta.pro secondary industries

Disaster Response, Rescue & Tactical EMS (DMAT/USAR/SWAT/HAZMAT Medical) (HLAFANAH), Medical Emergency Response & On-site First Aid/Paramedics (BPABANAG)

Keywords

• Fire protection services
• Emergency medical response
• Technical rescue services
• Fire prevention education
• Public safety services

Headquarters

HQ city

New Hope

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Public Tax Funding: As a fire district serving the cities of New Hope and Crystal, West Metro Fire-Rescue District is funded primarily through public tax revenue. The district's Board of Directors oversees budget adoption and financial management, with meeting minutes and budgets available for public review from 2022 through 2026.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

West Metro Fire-Rescue District delivers all-hazards fire and rescue services to the cities of New Hope and Crystal, Minnesota, including fire suppression, medical first response, vehicle extrication, water/ice rescue, technical rescue, hazmat response, airport fire/rescue, and disaster management. The district complements emergency response with fire prevention and public education programs, home safety surveys, the SMART911 resident profile system, and a youth Explorer Program, operating from three stations staffed by 60+ paid, on-call firefighters and 10 full-time staff.

Product overview

West Metro Fire-Rescue District operates as a fire-rescue service providing all-hazards emergency response to the cities of New Hope and Crystal, Minnesota. The organization operates three fire stations (Station 1, 2, 3) housing various apparatus including four fire engines (E1, E2, E3, E4), Tower 1, Squad 1, three light rescues, three utility vehicles, and a Life-Safety Unit. The district offers a paid, on-call firefighter model supplemented by full-time staff. Supporting programs include the Explorer Program for youth ages 15-21, SMART911 safety profile system, Fire Prevention and Public Education programs, and Home Safety Surveys. The organization also maintains administrative functions including a Fire Board and various community engagement events.

Differentiator

Problem solved

Functional benefit

Brands

• West Metro Explorers: A youth program offering young adults ages 15-21 the opportunity to develop firefighting skills and gain hands-on experience through training, teamwork, and practice scenarios.

Products and services

• All-Hazards Emergency Response Services All-hazards emergency response services delivered to the cities of New Hope and Crystal, including fire suppression, medical first response, vehicle extrication, water/ice rescue, technical rescue, hazmat response, airport fire/rescue, disaster management, public education, fire prevention, and fire investigation.
• Fire Station Operations (Stations 1, 2, and 3) Three fire stations (Station 1 and Station 2 in Crystal; Station 3 in New Hope as headquarters) from which all-hazards emergency response is dispatched across the district, each staffed by a Captain, Lieutenants, and up to 20 paid, on-call firefighters.
• Fire Engine Fleet (E1, E2, E3, E4) Four 2023 Pierce Enforcer fire engines (E1, E2, E3, E4), each carrying a 750-gallon water tank, 1500 GPM PUC pump, and a full complement of hoses, nozzles, and firefighting tools for fire suppression and response.
• Tower 1 (100-foot Pierce Platform) 100-foot Pierce Platform aerial apparatus with a 500-gallon water tank and 1500 GPM pump, used for elevated firefighting, rescue operations, and aerial response.
• Squad 1 (E-One Quest Walk-In Rescue) 2012 E-One Quest walk-in rescue apparatus used as the district's air truck, technical rescue support truck, extrication apparatus, and command apparatus.
• Light Rescue Fleet (R11, R21, R31) Three light rescues (R11, R21, R31) on F-350 chassis with poly work boxes, deployed for first-response medical calls and less emergent service requests.
• Utility Vehicles (U-11, U-21, U-31) Three utility vehicles (U-11, U-21, U-31) used for transporting firefighters, tools, and hose, and for supporting scene cleanup operations.
• Life-Safety Unit (LSU) Trailer Trailer used at larger emergency events to support firefighter rehabilitation, with climate-controlled capability, and deployable to other cities for major incidents.
• Explorer Program (West Metro Explorers) Youth program for ages 15-21 that develops firefighting skills through hands-on training, teamwork, and practice scenarios covering PPE, SCBA, search and rescue, overhaul, radio communications, ropes and knots, and fire apparatus.
• Fire Prevention and Public Education Programs Public education and fire prevention programming for residents, schools, businesses, places of worship, senior living facilities, multifamily dwellings, and civic groups, including station tours, senior and apartment safety presentations, fire extinguisher training, evacuation drills, school presentations, residential fire safety surveys, and special community events.
• SMART911 Resident Safety Profile Service Resident-facing safety profile service that lets New Hope and Crystal residents share critical information with first responders, including medical conditions, home details, entry codes, vehicles, family information, allergies, photos, emergency contacts, and animal details, surfaced to dispatchers during 911 calls.
• Home Safety Survey Complimentary home safety survey performed by West Metro firefighters covering hazard identification, fire escape planning, smoke and carbon monoxide detector verification and installation, and fire extinguisher provision.

Quantifiable outcome

• Stations not staffed 24/7 but quickly fill with firefighting personnel upon emergency notification
• +2 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Hennepin CountycoreStrategic or Co-development PartnerWest Metro Fire works with Hennepin County on contracting, procurement systems, and mutual-aid partnerships that have improved response times by creating a user-friendly system for firefighters.
• Salvation ArmyminorStrategic or Co-development PartnerStation 3 houses a Salvation Army Canteen truck used during emergency operations to support firefighter rehabilitation and provide refreshments during large-scale incidents.
• SMART911coreTechnology or IntegrationSMART911 is a 911 safety profile system used by West Metro Fire-Rescue District. Residents sign up to provide critical information (medical conditions, home details, entry codes, family info, animals, emergency contacts) that is displayed to first responders when they respond to an emergency at that address.
• North Memorial HealthminorStrategic or Co-development PartnerNorth Memorial partners with Crystal PD and New Hope PD to host car seat safety clinics several times a year. West Metro Fire-Rescue District provides referrals to this service.
• Sparky the Fire DogminorStrategic or Co-development PartnerWest Metro Fire-Rescue District directs community children to the Sparky.org website (National Fire Protection Association) for fire safety games and education, as part of their kids fire prevention outreach.
• Allina HealthminorStrategic or Co-development PartnerFirefighter Chris Brooks is a Paramedic with Allina Health, serving as a dual-resourced medical professional who brings hospital-level emergency medical knowledge and connections to the department.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Edina Fire Department: Affluent first-ring suburb of Minneapolis with a municipal fire department of comparable operational scope. Directly comparable in suburban tax funding, suppression and rescue capability, and community-prevention programming.
• Golden Valley Fire Department: Adjacent suburban Minneapolis fire department of comparable size. Directly comparable — former West Metro Chief Sarah Larson joined West Metro from Golden Valley Fire, indicating overlapping operating model and metro-area mutual-aid culture.
• Maple Grove Fire Department: Suburban Minneapolis fire department serving a similar-sized community. Directly comparable in tax-base-funded model, all-hazards service mix, and metropolitan mutual-aid participation.
• Robbinsdale Fire Department: Neighboring first-ring suburb of Minneapolis with a small municipal fire department. Directly comparable in service scope, suburban tax funding, and proximity for mutual-aid response.
• Plymouth Fire Department: Suburban Minneapolis fire department serving a similar-sized community with a comparable all-hazards response model. Directly comparable in scale, suburban tax-base funding, and service portfolio.
• St. Louis Park Fire Department: First-ring Minneapolis suburb with a comparable all-hazards municipal fire department. Directly comparable in service offerings, training structure, and community risk profile.
• Brooklyn Park Fire Department: Larger suburban Minneapolis fire department serving a similar suburban demographic. Directly comparable in service mix (fire, EMS, hazmat) and operates in the same metro mutual-aid network.

Broad incumbents

• Minneapolis Fire Department: Much larger city fire department serving Minneapolis with a full-career staffing model and broad urban hazards portfolio. Comparable as the metropolitan incumbent but operates at materially greater scale and budget than West Metro.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/west-metro-fire-rescue-district2024

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about West Metro Fire-Rescue District