City Of Wolfforth

What City Of Wolfforth does

The City of Wolfforth is a municipal government entity located in western Lubbock County, Texas, serving approximately 9,600 residents and projected to grow at 8-11% annually, making it one of the fastest-growing cities in Texas. It operates under a Council-Mayor form of government with City Manager Randy Criswell overseeing daily operations, and transitioned from a Type A General Law Municipality to a Home Rule City on November 7, 2023. The city delivers a comprehensive portfolio of municipal services including water treatment and distribution, wastewater management, solid waste collection, police and Fire/EMS, code enforcement, development and planning, municipal court, emergency management, public works, and utility billing.

The underlying technology stack is small-scale and vendor-dependent: Tyler Technologies for utility billing, Municipal Online Payments for transaction processing, Revize for permitting, GovWell for code enforcement, TextMyGov for resident communications, and Rave for emergency alerts. Public Works operates Veolia-manufactured water treatment stacks, which represent the city's most operationally critical proprietary equipment; the city's expertise on these systems is notable enough that Veolia selected Wolfforth as an international training site for new electrode technology. The city has invested over $31 million in a Capital Improvement Plan focused on water infrastructure, including a $4,852,000 elevated storage tank project.

Wolfforth funds its operations through property and sales taxes, utility fees, and other municipal revenue sources rather than commercial revenue generation. Pricing for the municipal services is structured as monthly subscriptions for utilities (e.g., steel container garbage at $22.49/month, one-cart service at $32.16/month, two-cart service at $45.03/month), with rates adjusted in 2024. The S&P Global AA credit rating with stable outlook (reaffirmed August 2025) places Wolfforth among only three Texas cities under 10,000 residents at AA or higher, reflecting disciplined financial management that supports its ongoing capital investments.

Name

City Of Wolfforth

Legal name

City of Wolfforth

Website

https://wolfforthtx.us

Company type

Private

Operating status

Operating

Short description

The City of Wolfforth is a Texas Home Rule municipal government serving approximately 9,600 residents in western Lubbock County with water, wastewater, solid waste, police, fire/EMS, permitting, and utility billing services.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Administration of Environmental Quality Programs (9241), Sewage Treatment Facilities (221320)

SIC

Water Supply (4941), Sanitary Services (4950), Refuse Systems (4953)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Non-Revenue Water (NRW) Reduction & Leak Detection (EUANAAAF), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Pump Stations, Lift Stations & Booster Stations Construction (IMAFAGAD)

Keywords

• Municipal utility services
• Water and wastewater management
• Solid waste collection
• Police and fire services
• Municipal permitting and code enforcement

Headquarters

HQ city

Wolfforth

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Others

Pricing tiers

Distribution channels4 records

Marketing channels5 records

Core offering

The City of Wolfforth is a municipal government providing essential public services to residents and businesses within the city limits. Its core offering comprises water treatment and distribution, wastewater management, solid waste collection (via Republic Services), police law enforcement, fire suppression and EMS, code enforcement, building permits and inspections, planning and zoning, municipal court, and emergency management. The city also provides parks and recreation facilities, library services, and economic development support through the Wolfforth Economic Development Corporation.

Product overview

City of Wolfforth operates as a municipal government providing a comprehensive portfolio of public services to its residents. The city's offerings are organized into distinct departments including Public Safety (Fire & EMS, Police), Infrastructure (Public Works, Utilities), Regulatory Services (Code Enforcement, Development/Permits), Judicial (Municipal Court), and Community Services (Parks, Library). These services work together to support a rapidly growing community of approximately 9,600 residents in western Lubbock County, Texas. The city maintains digital service portals for utility payments, permit applications, code violation reporting, and public information requests.

Differentiator

Problem solved

Functional benefit

Products and services

• Fire & EMS Services Fire suppression, emergency medical services, fire academy training, and community education programs delivered by the Wolfforth Fire & EMS Department, which transitioned to a 48/96 work schedule for improved operational efficiency.
• Police Services Law enforcement services including patrol divisions, K9 units, crime prevention, code enforcement integration, records management, and community policing for the City of Wolfforth.
• Public Works Animal control, solid waste collection, street maintenance, wastewater management, water distribution, and storm drainage services delivered by the city's Public Works Department.
• Water and Wastewater Utility Services Residential and commercial water and wastewater service including account management, online payments via Municipal Online Payments, and the water treatment plant using Veolia water treatment stacks.
• Solid Waste Collection Residential garbage collection provided by Republic Services with subscription tiers for steel container service ($22.49/month, increased from $19.43), one-cart service ($32.16/month, increased from $30.58), and two-cart service ($45.03/month, increased from $42.81).
• Development Services Building permits and inspections, planning and zoning, city maps, and new building codes administration for residential and commercial development, supported by online portals.
• Code Enforcement Code enforcement services including violation reporting via GovWell, short-term rentals regulation, and access to the city code of ordinances and zoning regulations.
• Municipal Court Municipal court services handling traffic violations and fines, driver's safety courses, deferred disposition options, and payment plans, with online payments available.
• Emergency Management Emergency preparedness services including city alerts via Rave, disaster information, emergency FAQ, siren testing, and storm shelter registry.
• Parks & Recreation Park facilities including Patterson Park Pavilion and Lubbock County Community Building available for reservation through the city's reservation system.
• Wolfforth Public Library Municipal library services operated as a department of the City of Wolfforth, including citizen request center and donation support via Municipal Online Payments.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Landmark StructurescoreImplementation/ SI/ Consulting Partner · 4 November 2024Landmark Structures was awarded the $4,852,000 construction contract to build a new elevated water storage tank for the city. The tank will have a capacity of 500,000 gallons and stand approximately 140.5 feet tall, located along Alcove Ave north of 20th Street.
• Republic ServicescoreChannel Partner/ Reseller/ Distributor · 5 March 2024Republic Services is the city's garbage collection provider. The company notified the city of a rate increase for garbage collections effective on May utility bills in 2024. Residential rates increased from $19.43 to $22.49 for steel containers, $30.58 to $32.16 for one cart, and $42.81 to $45.03 for two carts.
• Lonestar Dirt and PavingcoreImplementation/ SI/ Consulting Partner · 4 March 2024Lonestar Dirt and Paving was awarded the construction contract for Alcove Avenue improvements following a competitive bidding process. The project includes roadway development, drainage improvements, and a railroad crossing. Construction expected to begin April 2026 with completion in summer 2027.
• VeoliacoreTechnology or Integration · 13 December 2023Veolia is the city's current manufacturer of water treatment stacks that allow municipalities to comply with regulatory requirements and treatment of water contaminants. The company chose Wolfforth as a training site for international workers from Australia to train on moving from a single-thick to a double-thick carbonized platinum electrode technology at the city's Water Treatment Plant. Veolia employees from other countries traveled to Wolfforth to learn from city public works staff.
• Atmos EnergycoreChannel Partner/ Reseller/ DistributorAtmos Energy provides natural gas service to Wolfforth and began upgrading natural gas infrastructure in the city beginning January 2025. The upgrade includes work in alleys across town for service line replacement, with work planned for Casey, Frenship Heights, and Wolfforth Acres neighborhoods in 2025. Gas line upgrade process includes trenching, pipe installation, safety inspections, and service restoration.
• Xcel EnergycoreChannel Partner/ Reseller/ DistributorXcel Energy is one of two electric providers serving Wolfforth residents. The company monitors and prepares for fire risk in parts of Texas and New Mexico including the Wolfforth area, activating Enhanced Powerline Safety Settings (EPSS) during elevated wildfire risk periods. Xcel also stages crews and equipment for winter weather preparedness.
• SPEC (South Plains Electric Cooperative)coreChannel Partner/ Reseller/ DistributorSPEC (South Plains Electric Cooperative) is the second electric provider serving portions of Wolfforth, depending on location within the city limits.
• Tyler TechnologiescoreTechnology or IntegrationTyler Technologies is the city's utility billing software provider. The company experienced a nationwide issue with online utility payments causing some customers to have their online payments processed multiple times. The city turned off online bill payments temporarily until a fix was determined. City staff processed payments by phone at no additional charge during the outage.
• Vector Disease Control International (VDCI)minorChannel Partner/ Reseller/ DistributorVector Disease Control International conducted aerial mosquito spraying for the city of Wolfforth in June 2024, in coordination with a coalition of area cities. The company, specializing in aerial application since 1992 with over 40 offices across the United States, applied Perm-X UL 31-66 product during evening and overnight hours.
• Lubbock Metropolitan Planning Organization (MPO)coreStrategic or Co-development PartnerThe Lubbock Metropolitan Planning Organization (MPO) ranks projects for MPO funding. Alcove Avenue between 66th Street and the Marsha Sharp Freeway is currently ranked as a top project for MPO funding. The city encouraged residents to express support for Alcove being listed as a top priority project.
• Frenship Independent School DistrictminorOthersWolfforth is home to the Frenship Independent School District, described as one of the premier districts in the state of Texas. The school district serves the community and the city coordinates on various community events and facilities including shared-use parking lots during Halloween events.
• City of LubbockcoreOthersWolfforth is connected to Lubbock on its northern and eastern boundaries. The city has a water system connection to the City of Lubbock and residents were asked to temporarily suspend outdoor irrigation due to an issue with Lubbock's water system. The cities also coordinate on various regional infrastructure projects.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• City of Lubbock, Texas: Large neighboring municipality in Lubbock County providing regional water service to Wolfforth. Most directly comparable as a Texas municipal operator with overlapping service territory, public safety, and utility functions, though at a much larger scale.
• City of Plainview, Texas: Mid-sized Texas municipality in the South Plains region (~20,000 residents). Comparable as a regional municipal operator offering a similar mix of utility, public safety, and public works services, but at a larger scale.

Direct peers

• City of Shallowater, Texas: Small Texas municipality in the Lubbock metropolitan area (~2,500 residents). Highly comparable as a small West Texas city providing water, wastewater, public safety, and public works services with similar scale and governance profile.
• City of Slaton, Texas: Small Texas municipality in Lubbock County (~6,000 residents). Comparable as a small-city municipal operator offering similar utility, public safety, and public works services in the same regional context.
• City of Levelland, Texas: Mid-sized Texas municipality in the South Plains region (~14,000 residents). Comparable in offering a similar suite of municipal services (water, wastewater, solid waste, police, fire, parks) with a similar mix of in-house and contracted operations.
• City of Littlefield, Texas: Small Texas municipality in the South Plains region (~6,000 residents). Comparable as a small-city operator of municipal services including water, wastewater, and public works in a similar regulatory and demographic context.
• City of Brownfield, Texas: Small Texas municipality in the South Plains region (~9,500 residents). Directly comparable in scale and service portfolio (water, wastewater, public safety, public works, municipal court) for a small West Texas community.
• City of Abernathy, Texas: Small Texas municipality in the South Plains region (~2,800 residents). Comparable as a small-city municipal government providing a similar mix of utility and public safety services in a similar regulatory environment.
• City of Idalou, Texas: Small Texas municipality in Lubbock County (~2,300 residents). Comparable as a small West Texas city offering similar municipal services, including water, wastewater, and public safety functions.
• City of Tahoka, Texas: Small Texas municipality in the South Plains region serving as the county seat of Lynn County. Comparable in scale and as a small-city municipal provider of water, sewer, and public safety services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City Of Wolfforth