Wyndham Grand İzmir Özdilek Thermal & Spa

What Wyndham Grand İzmir Özdilek Thermal & Spa does

Wyndham Grand İzmir Özdilek Thermal & Spa is a 5-star luxury city hotel operated by Özdilek Holding under a franchise agreement with Wyndham Hotels & Resorts (NYSE: WH). Located on the seafront in Balçova, İzmir, overlooking İzmir Bay, the property opened in 2003 as Crowne Plaza İzmir and was rebranded to the Wyndham Grand luxury tier on August 1, 2013. Its core physical asset is 219 rooms across six categories (Standard, Club, Junior Suite, Senior Suite, Presidential Suite, plus accessible and pet-friendly options), supplemented by seven food and beverage outlets, the Qualitasspa İzmir Agamemnon Thermal & Wellness Center (natural thermal waters at 45°C–140°C, pH 6.4), and ten event spaces serving MICE and weddings.

The hotel's revenue model is multi-stream: room accommodation distributed via the Wyndham global booking platform, Wyndham Rewards, OTAs, and traditional travel agencies; F&B across the restaurants, bars, and club lounge; thermal spa and wellness services; and conference, wedding, and banquet events. Pricing is unit-based (e.g., €20 per pet per day) and not publicly disclosed for rooms. The technology layer is conventional hospitality infrastructure — online reservation, satellite TV, video conferencing, mobile apps for guest engagement — with no proprietary AI or data platform disclosed. Sustainability is embedded through the Wyndham Green program (LED, trigeneration, geothermal) and a TEMA afforestation partnership (100,000 saplings planted).

The customer base is diversified across domestic and international leisure travelers, corporate MICE clients, wedding and event planners, and accessibility- and eco-conscious niche segments. Long-standing compliance credentials include ISO 22000, ISO 9001, and the NB-Simply Safe Gold Level food and water safety certification held continuously since July 2006. The property is privately held, with no disclosed revenue, no funding history, and operates as one of two Wyndham Grand properties in the Özdilek Holding portfolio (the other being Wyndham Grand İstanbul Levent Hotel & Conference Center, opened September 2014).

Name

Wyndham Grand İzmir Özdilek Thermal & Spa

Legal name

Wyndham Grand İzmir Özdilek Thermal & Spa

Website

https://wyndhamgrandizmir.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

51–100 employees

Short description

Wyndham Grand İzmir Özdilek Thermal & Spa is a 219-room 5-star luxury city hotel in Balçova, İzmir, owned by Özdilek Holding under a Wyndham Grand franchise, serving leisure travelers, corporate MICE clients, and event planners with thermal spa, dining, and conference facilities.

Ownership category

akta.pro rank

Product category

Luxury Hotel Accommodation and Hospitality Services

NAICS

Hotels (except Casino Hotels) and Motels (72111), Hotels (except Casino Hotels) and Motels (721110), Accommodation (721)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Hotels & Motels (7011)

akta.pro primary industry

Business & Corporate Full-Service Hotels (THAGAAAE)

akta.pro secondary industries

Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD), Thermal Baths, Hot Springs & Saunas (Onsen, Hammams, Banya, Sauna Worlds) (THAJAHAD)

Keywords

• Luxury hotel accommodation
• Thermal spa services
• Conference and event venues
• Food and beverage services
• MICE hospitality

Headquarters

HQ city

İzmir

HQ country

Türkiye

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Hotel Accommodation: Revenue from room bookings across multiple room categories including Standard Rooms, Club Rooms, Junior Suites, Senior Suites, and Presidential Suites. Pricing varies by room type and season. The hotel offers both direct booking and third-party channel distribution.
2. Food & Beverage: Revenue from seven dining outlets: Brasserie Restaurant, Carême à la carte Restaurant, Ozone Night Club, Vertice Cafe & Brasserie, Pool Bar, Club Lounge, and Partly Cloudy Cafe. Services include breakfast service (06:30-10:00), dinner service, and various beverage offerings throughout the day and evening.
3. SPA & Wellness Services: Revenue from Qualitasspa İzmir Agamemnon Thermal & Wellness Center offering thermal pools, fitness center, sauna, Turkish hammam, treatment units, rest areas, bridal hammam, and male/female hairdresser services. Spa treatments include Thai massage, Bali massage, and various skin care treatments.
4. Conference & Events: Revenue from hosting congresses, conferences, meetings, weddings, and banquets in 10 different organization areas with terraces and gardens. Services include audiovisual equipment, high-speed internet, and professional event planning support.
5. Pet Accommodation: Additional revenue from pet-friendly rooms at €20 per pet per day, with maximum 2 pets up to 15kg per room. Includes special amenities for pet owners.
6. Accessible Room Services: Specialized accommodation services for guests with physical disabilities, offering 27-square-meter accessible rooms with complimentary access to thermal pools, fitness center, and parking facilities.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

Wyndham Grand İzmir Özdilek Thermal & Spa is a 5-star luxury city hotel that sells hotel accommodation across 219 rooms and suites, complemented by seven food and beverage outlets, the Qualitasspa İzmir Agamemnon Thermal & Wellness Center with natural thermal water pools and spa treatments, and 10 dedicated event spaces for conferences, meetings, and weddings. The hotel is owned by Özdilek Holding and operates under the Wyndham Grand brand franchise of Wyndham Hotels & Resorts.

Product overview

Wyndham Grand İzmir Özdilek Thermal & Spa is a 5-star luxury city hotel offering integrated hospitality services. The property operates as a unified hotel service with interconnected accommodation offerings (8 room/suite categories ranging from Standard to Presidential Suite), 7 food and beverage outlets (restaurants and bars), comprehensive spa and wellness facilities through Qualitasspa, and extensive congress/meeting and wedding banquet services across 10 event spaces. Total inventory comprises 219 rooms. The hotel is an Özdilek Holding investment and part of the Wyndham Hotels & Resorts global chain.

Differentiator

Problem solved

Functional benefit

Brands

• Qualitasspa: Thermal & Wellness Center brand offering spa, massage, and wellness services
• Carême Restaurant
• Sleep Well Experience

Products and services

• Standard Room (Standart Oda) Standard rooms with modern and elegant design offering sea and nature views, providing comfortable accommodation experience for both business and holiday travelers.
• Club Room (Club Oda) Club-level rooms offering enhanced amenities and access to Club Lounge services.
• Junior Suite (Junior Süit) Junior suites providing expanded living space and premium amenities for guests seeking upgraded accommodation.
• Senior Suite (Senior Süit) Senior suites offering larger space and premium facilities for guests requiring high-end accommodation.
• Presidential Suite (Presidential Süit) Presidential suites offering the highest level of luxury accommodation with exclusive amenities and services.
• Accessible Rooms for Guests with Disabilities (Bedensel Engelli Misafirlerimize Özel) 27-square-meter disabled-friendly rooms designed with appropriate amenities and accessibility features, offering complimentary access to thermal pools, fitness center, and parking.
• Pet Accommodation (Evcil Hayvan Konaklama) Pet-friendly accommodation allowing up to 2 pets weighing max 15kg each, with a daily fee of €20 per pet. Includes special amenities for pet owners.
• Brasserie Restaurant Main restaurant located in the lobby offering Turkish and world cuisines with terrace views of the pool and garden during summer months.
• Carême Restaurant A la carte signature restaurant offering distinguished service quality and exclusive menu selections.
• Vertice Cafe & Brasserie Cafe and brasserie serving coffee, beverages and delicious food with high standards.
• Pool Bar Poolside bar operating May–October serving rich beverage and snack menu.
• Partly Cloudy Cafe Cafe located within Qualitasspa İzmir Agamemnon Thermal Spa & Wellness Center offering healthy and delicious options.
• Ozone Night Club Night club on the 20th floor offering cocktails with sea views and quality music. (Note: Closed from February 16.)
• Qualitasspa İzmir Agamemnon Thermal & Wellness Center Thermal spa facility offering natural thermal pools (45°C–140°C, pH 6.4), fitness center, sauna, outdoor-indoor pools, Turkish bath (hammam), treatment units, rest areas, bridal hammam, Thai massage, Bali massage, skin care treatments, and hair salon services.
• Congress and Meeting Facilities (Kongre ve Toplantı) Congress and meeting facilities offering 10 different organization areas with touch-panel controlled audiovisual systems, ceiling-mounted projectors, multi-data meeting tables, high-speed wired/wireless internet, large foyer area, and terrace-garden options. Capacity for 10 to 1,000+ attendees.
• Wedding and Banquet Organization (Düğün ve Ziyafet) Wedding and banquet organization services in modern facilities with different capacities across 10 halls, including bridal hammam services and sea-view ceremony venues.

Quantifiable outcome

• NB-Simply Safe Gold Level certification achieved in July 2006 and maintained continuously
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Five partnerships are on record, tiered flagship, core and minor.

• Wyndham Hotel Group (Wyndham Hotels & Resorts)flagshipChannel Partner/ Reseller/ DistributorWyndham Grand İzmir operates under the Wyndham Grand luxury brand of Wyndham Hotels & Resorts since August 1, 2013. The hotel gained access to Wyndham's global distribution system, Wyndham Rewards loyalty program, and worldwide marketing reach. Wyndham Hotels & Resorts is the world's largest hotel chain with 22 brands operating 9,280+ properties in 95+ countries.
• Özdilek HoldingflagshipStrategic or Co-development PartnerÖzdilek Holding owns and operates the hotel. The holding company made its first tourism and hotel investment in 2003 with Crowne Plaza İzmir. The hotel transitioned to Wyndham Grand brand in August 2013 under Özdilek Holding management. Özdilek Holding also operates Wyndham Grand İstanbul Levent Hotel & Conference Center since September 2014.
• Özdilek Eğitim, Sağlık, Kültür ve Sanat Vakfı (Özdilek Education, Health, Culture and Art Foundation)coreStrategic or Co-development PartnerThe hotel partners with Özdilek Foundation for social responsibility initiatives including cultural and artistic support for individuals' social lives, children's development through drama workshops, and environmental sustainability through TEMA partnership. Through this partnership, 100,000 saplings have been planted to date for a greener world.
• TEMA (Türkiye Erozyon, Çölleşme ve Ağaçlandırma Eylem Planı - Turkish Erosion Prevention Foundation)minorStrategic or Co-development PartnerEnvironmental partnership for afforestation efforts. The hotel, through Özdilek Foundation, has planted 100,000 saplings in cooperation with TEMA to raise awareness about sustainable environment and create a greener world.
• Wyndham Green ProgramcoreTechnology or IntegrationAs part of Wyndham Hotels' global sustainability initiative, the hotel participates in the Wyndham Green program, implementing carbon footprint tracking, LED lighting conversion, trigeneration energy systems, geothermal heating, and eco-friendly housekeeping practices.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/wyndham-izmir-%C3%B6zdilek

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wyndham Grand İzmir Özdilek Thermal & Spa