Yale Health Center

What Yale Health Center does

Yale Health Center is an integrated health plan and ambulatory healthcare provider operated as a constituent part of Yale University, a private Ivy League institution. Founded in 1971 and headquartered at 55 Lock Street in New Haven, Connecticut, the organization serves nearly 50,000 members comprising eligible Yale students, faculty, staff, retirees, and their dependents. It functions simultaneously as payer (administering Yale Health Hospitalization & Specialty Care Coverage) and provider (operating on-site primary care, acute care, pharmacy, laboratory, radiology, mental health, pediatrics, Ob/Gyn, and specialty services at a single facility).

The organization operates on a subscription- and premium-based revenue model: degree-seeking students enrolled at least half-time are automatically enrolled in Yale Health coverage with rates set annually (e.g., 2025-26 single student rate of $3,422/year; family coverage up to $21,356/year); faculty and staff receive employer-sponsored enrollment through Yale's Workday system; episodic fee-for-service care is available for non-members and visitors. Student premium revenue and Yale-funded employer premium contributions represent the primary revenue streams.

Yale Health's care delivery is integrated with Yale Medicine (the clinical practice of Yale School of Medicine physicians) for specialty referrals and with Yale New Haven Health (the regional hospital system) for inpatient and emergency services, with all parties connected through a shared Epic/MyChart electronic health record platform that also links to Connecticut's statewide health information exchange (CONNIE). The organization is continuously accredited by The Joint Commission since 2005, is compliant with Section 1557 of the ACA, and supports its members with a 24/7 nurse triage line, language/translation services, a Patient & Family Council, and a Patient Hardship Fund. It maintains a leadership team headed by CEO Jason S. Fish (since 2023) and is currently executing the Yale Health 2030 Strategic Plan.

Name

Yale Health Center

Legal name

Yale Health Center

Website

https://yalehealth.yale.edu

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

101–250 employees

Short description

Yale Health Center is Yale University's integrated health plan and on-site ambulatory provider, serving nearly 50,000 students, faculty, staff, retirees, and dependents at 55 Lock Street, New Haven, with primary care, pharmacy, acute care, specialty services, and shared Epic/MyChart records.

Ownership category

akta.pro rank

Product category

University Health Services

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Hospital & Medical Service Plans (6324), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Student Health & University Primary Care Clinics (HLAFAGAK)

akta.pro secondary industries

Primary Care & General Medical Services (EDALAFAA), Student Health Insurance & Benefits Administration (EDALAFAL), Campus/School-Based Urgent Care & Student Health Centers (HLAFADAI), Student Health Insurance Plans (University-Sponsored) (FSAIAFAI)

Keywords

• University health services
• Student health coverage
• Primary care services
• Mental health counseling
• Pharmacy services

Headquarters

HQ city

New Haven

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales, Others

Revenue model

1. Student Health Coverage Fees: Students automatically enrolled in Yale Health Hospitalization & Specialty Care Coverage are charged fees per term or academic year. Full-year single student coverage is $3,422 (2025-2026 rates). Rates vary by student type (regular, affiliate, undergraduate affiliate) and coverage level (single, spouse, children, family).
2. Employee Health Plan Premiums: Yale University pays for employee health coverage as an employer-sponsored benefit. Employees enroll through Workday. Coverage includes hospitalization and specialty care components.
3. Fee for Service - Episodic Care: Available for individuals not covered by Yale Health plans, including visitors to Yale who become ill or injured on campus.
4. Specialty Services Authorization: Specialty services (dermatology, endocrinology, orthopedics) and pharmacy benefits are available with authorization to students with Yale Health Hospitalization and Specialty Care coverage.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Yale Health Center is the integrated health plan and on-campus healthcare provider for Yale University's eligible students, faculty, staff, retirees, and their dependents. It delivers primary, acute, specialty, mental health, pharmacy, laboratory, pediatric, and obstetric care at its New Haven facility, complemented by the Yale Health Hospitalization & Specialty Care student coverage plan and digital tools such as MyChart.

Product overview

Yale Health Center is a membership-based health plan and healthcare provider serving Yale University's eligible students, faculty, staff, retirees, and their dependents. The organization operates as a unified healthcare delivery system offering comprehensive clinical services including Primary Care (Internal Medicine), Acute Care, Pharmacy, Laboratory (Blood Draw), Mental Health & Counseling, Student Health, Pediatrics, Obstetrics and Gynecology, Specialty Services (dermatology, endocrinology, orthopedics), Athletic Medicine, and Support Services (Member Services, Health Information Management, Student Health Care Navigator). The center also provides digital tools including MyChart patient portal and an AI chatbot for 24/7 assistance. Yale Health is accredited by The Joint Commission and maintains partnerships with external healthcare providers including Yale Medicine specialists and Yale New Haven Health facilities for referred care. The organization supports nearly 50,000 members and is committed to quality care, patient experience, and community health.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Services Personalized healthcare to adult members through the Internal Medicine department at Yale Health Center, emphasizing wellness, preventive care, and management of acute and chronic conditions. Available to Yale Health members at the New Haven facility.
• Acute Care Immediate medical care for non-emergency conditions staffed by ER physicians with short wait times and care coordination. Open daily 8am-10pm including holidays at Yale Health Center.
• Pharmacy Services On-site prescription fulfillment, refills, and medication counseling at the Yale Health Center pharmacy. Open Mon-Fri 8am-6pm and Sat 8am-3pm.
• Blood Draw Services Laboratory specimen collection available on-site at Yale Health Center, Mon-Fri 7:30am-5pm and Sat 8am-12pm. Operated in partnership with Quest Diagnostics.
• Mental Health & Counseling Confidential mental health services including counseling, therapy, embedded counselors across Yale College and graduate/professional schools, and 24/7 urgent support. Integrates with Magellan Health Services for additional emotional well-being solutions.
• Student Health Healthcare services specifically for Yale students including routine visits, ongoing health needs, preventive care, and nutrition and wellness support at Yale Health Center.
• Pediatrics Pediatric care services for children of Yale Health members at the Yale Health Center facility.
• Obstetrics and Gynecology Sexual and reproductive health services including preventive care, gynecologic treatment, and pregnancy care at Yale Health Center.
• Specialty Services Specialty care including dermatology, endocrinology, orthopedics, and other specialties coordinated within Yale Health. Requires authorization for students with Hospitalization and Specialty Care coverage.
• Athletic Medicine Sports medicine services for student athletes and active members at Yale Health Center.
• 24/7 Nurse Triage Line Round-the-clock nurse advice line at 203-432-0123 providing immediate guidance on healthcare decisions to Yale Health members and the Yale community.
• Travel Health Services Health services for students and members planning to study abroad or travel internationally, including pre-travel consultations and immunizations.
• Allergy Services Allergy testing and allergy shot administration services for Yale Health members.
• Nutrition Services Nutrition classes and dietary counseling to support member health and wellness at Yale Health Center.
• Health Information Management Medical records management including release of information, transfer of records, and health information forms with 7-year retention. Connects to CONNIE, the Connecticut Health Information Exchange, with opt-out available.
• Language and Translation Services Free language assistance services and translation support for Yale Health members with limited English proficiency, maintained under Section 1557 of the Affordable Care Act.
• Member Services In-person and phone support for coverage information, enrollment, eligibility, proof of coverage, and general inquiries. Available 8:30 AM - 4:30 PM through [email protected] and 203-432-0246.
• Yale Health Hospitalization & Specialty Care Coverage Health insurance coverage for Yale students including hospitalization and specialty care services, with published tier rates for 2025-2026 (e.g., eligible students single $3,422/year; family $21,356/year; affiliate and undergraduate affiliate tiers available).
• Patient Hardship Fund Financial assistance program providing up to $500 to eligible Yale Health members experiencing financial hardship for healthcare access.

Named customers1 record

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Yale MedicinecoreStrategic or Co-development PartnerYale Medicine is the clinical practice of Yale School of Medicine physicians providing specialty and subspecialty medical care. Yale Health members are referred to Yale Medicine specialists when specialized care, hospital services, or advanced procedures are needed. Yale Health provides the membership-based health plan and primary care while Yale Medicine provides many of the specialists through shared electronic health records enabling care coordination.
• Yale New Haven HealthcoreStrategic or Co-development PartnerRegional health system that includes Yale New Haven Hospital, Bridgeport Hospital, Greenwich Hospital, Lawrence + Memorial Hospital, Westerly Hospital, Northeast Medical Group, and affiliated services. Serves communities throughout CT, RI, and surrounding regions. Yale Health members and students requiring Emergency Room services and authorized care are directed to Yale New Haven Health facilities for services not provided at Yale Health Center.
• Press GaneyminorImplementation/ SI/ Consulting PartnerIndependent healthcare survey company based in South Bend, Indiana. Conducts patient satisfaction surveys on behalf of Yale Health. Works with more than 26,000 healthcare facilities nationwide including over 60 percent of US hospitals. Administers Medical Practice and Urgent Care surveys to gather feedback used for quality improvement.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Columbia Health (Columbia University): Columbia University's integrated student and employee health service with mandatory student insurance and an on-campus clinical facility. Same structure (payer + provider) and same Ivy League community base as Yale Health.
• UCLA Arthur Ashe Student Health & Wellness Center: UCLA's on-campus student health center offering primary care, mental health, pharmacy, and the UC Student Health Insurance Plan (UC SHIP). Direct peer at a large public research university with an analogous captive model.
• Stanford Vaden Health Center: Stanford's university health service combining an insurance plan (Cardinal Care) with primary care, mental health, and specialty services. Direct peer with comparable integrated payer-provider model at a major research university.
• MIT Medical: MIT's on-campus health center and student/Affiliate medical plan. Operates a comparable model—university-owned clinic with affiliated insurance product—serving a similar academic community in the same region.
• Cornell Health: Cornell's integrated student health service offering primary care, mental health, pharmacy, and a student health plan (SHP). Same product mix and captive community structure as Yale Health.
• Duke Student Health & CAPS: Duke University's student health center paired with Counseling and Psychological Services. Comparable university-owned clinic with insurance plan for students, including embedded mental-health counselors.
• Harvard University Health Services (HUHS): Harvard's integrated university health service providing care and an insurance plan to students, faculty, and staff. Most direct functional and structural peer to Yale Health given near-identical scope (primary care, mental health, insurance administration) at an Ivy League institution.
• Northwestern University Health Service: Northwestern's integrated on-campus health service providing primary care, mental health, and specialty services with affiliated student insurance. Comparable structure and scope at a major private research university.
• Princeton University Health Services: Princeton's on-campus health service providing ambulatory care, mental health, and a student health plan to the university community. Comparable single-facility, university-administered model.
• University of Pennsylvania Student Health Services: Penn's student health service operating alongside an insurance plan with primary care, behavioral health, and specialty offerings at an urban Ivy League campus. Same integrated payer-provider archetype.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/theartsatyalehealth
• Instagraminstagram.com/theartsatyalehealth
• LinkedInlinkedin.com/company/yalehealth

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles20 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Yale Health Center