Youth Service Bureau, Inc.

What Youth Service Bureau, Inc. does

Youth Service Bureau, Inc. (YSB) is a 501(c)(3) nonprofit social services organization headquartered in Stillwater, Minnesota, founded in 1977 and formed through the 1996 merger of South Communities Counseling Services and St. Croix Valley Youth Service Bureau. It delivers youth and family counseling, juvenile diversion programs, chemical health services, military family support, and youth/family education (YFE) across Washington County, Minnesota and western Wisconsin through three office locations (Cottage Grove, Stillwater, Woodbury) and embedded school-based chemical health specialists in ISD 833 and ISD 834. Target clients are youth ages 5–24 and their families, with intake driven by referrals from law enforcement, schools, courts, healthcare providers, and parents.

The underlying technology stack is intentionally lean: a third-party ProCentive EHR/client portal for documentation and appointment management, Calendly for scheduling of specific diversion classes (e.g., E-Bike Ride Safe), and standard web/social channels. There is no proprietary platform; the organization's "product" is human-delivered clinical and educational services performed by licensed staff (LMFTs, LPCCs, LADCs) trained in evidence-based modalities including CBT, Solution-Focused Therapy, Accelerated Resolution Therapy, STEP, and Triple P. Documented outcomes include a 74%+ re-offense prevention rate over 12 months for diversion participants and majority-favorable parent-reported resolution rates.

YSB's revenue model is a hybrid consistent with community mental health nonprofits: insurance billing (including TriCare for military families) for therapy services, unit-priced diversion program fees ($15–$80 per participant), government contracts and school-district partnerships supporting embedded chemical health specialists, and donations/grants channeled through United Way Washington County East and the St. Croix Area Agencies Council. A sliding fee scale reduces financial barriers for self-pay families. The operating budget allocates 74% to programs, 19.5% to administration/overhead, and 6.5% to fundraising, with audited financials posted for 2023–2025.

Name

Youth Service Bureau, Inc.

Legal name

Youth Service Bureau, Inc.

Website

https://ysb.net

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

11–50 employees

Short description

Youth Service Bureau, Inc. is a 501(c)(3) nonprofit founded in 1977 that provides youth and family counseling, juvenile diversion programs, chemical health services, and military family support across Washington County, Minnesota and western Wisconsin, delivered through three offices and embedded school-based staff.

Ownership category

akta.pro rank

Product category

Youth and Family Social Services

NAICS

Child and Youth Services (62411), Child and Youth Services (624110)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Educational Services (8200)

akta.pro primary industry

Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM)

akta.pro secondary industries

Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL), Court/Community School Programs (Diversion, Probation-Linked, Community Day Schools) (EDAJAEAI), Substance Use Prevention & Student Assistance Programs (School-Based) (EDAKAMAJ)

Keywords

• Youth counseling services
• Family therapy programs
• Juvenile diversion programs
• Substance use prevention
• Military family support

Headquarters

HQ city

Stillwater

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Insurance Billing: YSB receives payment from clients' medical insurers including TriCare for military families, and accepts many insurance plans for therapy services.
2. Program Fees: Diversion programs charge fees ranging from $15 to $80 for various programs including assessments, awareness classes, and intervention programs.
3. Donations and Grants: YSB accepts donations (Federal Tax ID: 41-1333578) and receives support from United Way Washington County East. The organization chairs the St. Croix Area Agencies Council (SCAAC) through United Way.
4. Government Contracts: Services are provided in partnership with Washington County, schools, and courts, suggesting government-funded contracts for diversion and prevention services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Youth Service Bureau provides professional youth and family counseling for ages 5-24, juvenile diversion programs that hold youth accountable outside the formal court system, school-based chemical health education and early intervention, military family support for National Guard families, and youth and family education (YFE) workshops. Services are delivered through three Minnesota offices, embedded school staff, and telehealth, with a sliding fee scale and insurance billing.

Product overview

Youth Service Bureau, Inc. is a nonprofit social services organization offering a portfolio of integrated youth and family support services across the St. Croix Valley region of Minnesota. The core offerings consist of Youth & Family Therapy providing mental health counseling for ages 5-24, a Diversion Program offering multiple intervention tracks for juvenile accountability (including Chemical Awareness, Theft Awareness, Ride Safe, Teen Intervene, and Community Work Service), Chemical Health Services for substance use prevention, a Military Family Support Program serving National Guard families, and Youth & Family Education providing parenting workshops and life skills training. These services are delivered through three physical office locations (Cottage Grove, Stillwater, Woodbury) and supported by a client portal for service access. The organization operates on a sliding-fee-scale model with insurance acceptance and emphasizes early-intervention and prevention focus.

Differentiator

Problem solved

Functional benefit

Products and services

• Youth & Family Therapy/Counseling Individual and family therapy services for youth ages 5-24 addressing concerns including academic challenges, ADHD, anxiety, chemical use, depression, family conflicts, and self-harm. Delivered in-person and via telehealth, with sliding-fee-scale options and broad insurance acceptance.
• Diversion Program Community-based early-intervention program for juveniles designed to hold youth accountable while providing guidance and support. Includes named sub-programs: General Assessment, Chemical Awareness Program (CAP), Responsible Social Media Use (RSMU), Creative Response to Conflict (CRC), Ride Safe E-Bike Safety, Theft Awareness Program (TAP), Teen Intervene, Community Work Service, and Fire Awareness Program. Per-program fees range from $15 to $80.
• Chemical Health Services Substance use prevention, education, and early intervention services for youth. Focuses on preventing and reducing student alcohol, tobacco, and drug use through school-based chemical health specialists who provide screening, education, and support in ISD 833 and ISD 834 high schools and middle schools.
• Military Family Support Program Program assisting families of deployed Minnesota Army National Guard and Air National Guard service members. Provides education, resources, and practical tools for parents and caregivers during deployments and reunions, including youth mental health support and Yellow Ribbon community events.
• Youth & Family Education (YFE) Educational programs for youth, parents, caregivers, and adults supporting teens and pre-teens. Provides practical tools for handling difficult conversations, setting boundaries, and helping kids navigate peer conflict. 92% of surveyed attendees report the content is good or great in terms of being useful or practical.

Quantifiable outcome

• 74%+ success rate in preventing re-offending for at least 12 months
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Seven partnerships are on record, tiered core and minor.

• Stillwater Area Public Schools (ISD 834)coreStrategic or Co-development PartnerLong-standing partnership where YSB chemical health specialists serve at Stillwater Area High School. YSB is part of the ISD 834 Crisis Response Team. Partner schools rely on YSB for proactive and reactive measures to address chemical issues.
• South Washington County Schools (ISD 833)coreStrategic or Co-development PartnerYSB chemical health specialists serve district high schools and middle schools. Previously, diversion specialists served as substitute teachers in District 833. Strong collaborative relationship for student support.
• Washington County Attorney's OfficecoreStrategic or Co-development PartnerTony Zdroik, Juvenile Division Head, serves on YSB Board. YSB diversion services work with the county's juvenile justice system to keep youth out of formal court processing.
• Stillwater Police DepartmentcoreChannel Partner/ Reseller/ DistributorPolice Captain Hunter Julien serves on YSB Board. Law enforcement refers youth to YSB diversion services and relies on YSB throughout their work with juveniles.
• Minnesota Army National Guard and Minnesota Air National GuardcoreStrategic or Co-development PartnerMilitary Family Support Program is a direct response to needs identified by the Minnesota Army National Guard and Minnesota Air National Guard to assist families of deployed service members.
• Yellow Ribbon CommunityminorStrategic or Co-development PartnerYSB participates in Yellow Ribbon events for military families, soldiers, and their children, providing educational sessions and support resources.
• Community Organizations and Healthcare ProvidersminorStrategic or Co-development PartnerYSB coordinates with mental health clinics, hospitals, pediatric practices (Central Pediatrics), and other youth-serving organizations to provide referrals and integrated care.

Scale indicators5 records

Recent moves9 records

Expansion highlights5 records

Broad incumbents

• Lutheran Social Service of Minnesota: Lutheran Social Service is a large Minnesota social services nonprofit offering youth, family, and community programs statewide — comparable in mission to YSB but with materially broader scope, geographic reach, and funding base.
• Youth Villages: Youth Villages is a national nonprofit providing intensive in-home and community-based interventions for at-risk youth and families, including juvenile justice diversion — comparable to YSB on the youth-justice-and-family-preservation axis, though operating at national scale with a different delivery model.
• Hazelden Betty Ford Foundation: Hazelden Betty Ford is a Minnesota-headquartered national nonprofit providing adolescent and young-adult substance use treatment, prevention, and education — directly comparable to YSB's chemical health prevention/education component, though at a vastly larger scale and including residential care.
• Catholic Charities of St. Paul and Minneapolis: Catholic Charities operates one of Minnesota's largest social-service networks, including youth counseling, family services, and chemical health programming — comparable in service mix to YSB but with multi-county reach and institutional/religious-affiliated funding.
• Wilder Foundation (Amherst H. Wilder Foundation): Wilder Foundation is a St. Paul-based nonprofit providing a wide portfolio of family, children, and community services across Minnesota — comparable to YSB on the youth-and-family-services axis but operating at significantly larger scale and with a research/policy orientation.

Direct peers

• FamilyMeans: FamilyMeans is a Stillwater, MN-based nonprofit providing counseling, youth services, and family support across the Twin Cities east metro and St. Croix Valley — directly overlapping YSB's geography, mission, and service mix (therapy, family education, school-based programming).
• Canvas Health: Canvas Health is a Minnesota nonprofit delivering outpatient mental health, substance use, and crisis services to children, teens, and families — closely matching YSB's behavioral-health-for-youth core offering, with broader geographic reach across the Twin Cities metro.
• People Incorporated Mental Health Services: People Incorporated is a Minnesota-based nonprofit providing mental health, substance use, and developmental disability services across the Twin Cities and greater Minnesota — a direct comparable in nonprofit youth and family behavioral health delivery and sliding-fee/Medicaid acceptance model.

Emerging players

• Boys & Girls Clubs of America (Twin Cities affiliates): Boys & Girls Clubs (including Twin Cities-area affiliates) provide youth development programming, mentoring, and prevention services in school and community settings — partially overlapping YSB's chemical-health and diversion-adjacent work, though focused on out-of-school time rather than clinical services.

Others

• Hands On Twin Cities / VolunteerMatch: VolunteerMatch-style community-engagement platforms support nonprofit volunteer mobilization — adjacent to YSB rather than directly competing, but ecosystem-relevant given YSB's reliance on community referrals, board engagement, and donor pipeline.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/YSBKnowsKids
• LinkedInlinkedin.com/company/youth-service-bureau-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Youth Service Bureau, Inc.