Zarauzko udala..

Name

Zarauzko udala..

Legal name

Zarauzko udala

Website

https://zarautz.org

Company type

Private

Founded year

1846

Operating status

Operating

Headcount range

11–50 employees

Short description

Zarauzko udala is the municipal government of Zarautz in the Basque Country of Spain, serving approximately 23,000 residents with statutory public services including social welfare, culture, sports, urban planning, education, and public safety.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Public Administration (92), Executive, Legislative, and Other General Government Support (9211), Public Finance Activities (92113), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Services-Management Services (8741), Services-Social Services (8300)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Municipal Finance, Treasury, Budget & Procurement (BPAIACAC), Parks, Recreation & Cultural Services (BPAIACAI), Public Transit Bus Operator Authorities & Agencies (Planning/Fare/Admin) (TLAFAGAL)

Keywords

• Municipal government services
• Public administration
• Citizen services portal
• Local government e-government
• Community public services

Headquarters

HQ city

Zarautz

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels3 records

Marketing channels6 records

Core offering

Zarauzko udala is the municipal government of Zarautz providing legally mandated public services including citizen attention (HAZ), administrative procedures (Tramiteak), cultural programs, sports facilities, social services, public library, music school, youth services, tourism, urban planning, public safety (local police), education coordination, and Basque language (Euskara) promotion. Services are delivered through physical offices, a multilingual digital portal (Basque, Spanish, French, English), and community programs funded primarily by municipal taxes with fees for specific permits, licenses, and facility use.

Product overview

Zarauzko udala operates as a municipal government offering a unified portfolio of public administration services. The core offering consists of citizen-facing municipal services including HAZ (Herritarren Arreta Zerbitzua - Citizen Attention Service), administrative procedures (Tramiteak), cultural services (Kultura Zerbitzua), sports facilities (Kirol Zerbitzua), social services (Gizarte Zerbitzua), and specialized services like the public library (Liburutegia) and music school (Musika Eskola). The digital services layer includes online procedures platform integrated with Basque Government systems, the Nire Ordainketa payment service, and BakQ digital certificate system for secure online transactions. An events calendar (Agenda) provides information on municipal activities and community events. The services are primarily delivered through a Liferay-based web portal accessible in Basque, Spanish, French, and English.

Differentiator

Problem solved

Functional benefit

Products and services

• HAZ - Herritarren Arreta Zerbitzua (Citizen Attention Service) First-line municipal assistance providing information, guidance, and procedural support to Zarautz residents across all municipal departments.
• Tramiteak (Online Procedures) Digital administrative procedures platform allowing citizens to complete municipal transactions online, integrated with Basque Government systems.
• Nire Ordainketa (My Payment) Online payment service for municipal fees, taxes, and other payments, integrated with Basque Government payment systems.
• Kultura Zerbitzua (Cultural Services) Cultural services including museum, art exhibitions, music school coordination, and cultural events management for Zarautz residents and visitors.
• Kirol Zerbitzua (Sports Services) Sports services including sports facility reservations (Kiroldegia) and sports programs for Zarautz residents.
• Gizarte Zerbitzuak (Social Services) Social services providing financial assistance, family support, and social welfare programs for Zarautz residents in need.
• Liburutegia (Public Library) Public library providing books, resources, reading programs, and information services for the Zarautz community.
• Musika Eskola (Music School) Music school providing music education and training programs for students in Zarautz.
• Turismo Bulegoa (Tourism Office) Tourism office providing visitor information, promotion of local attractions, and coordination of festivals and events for Zarautz.
• Euskara & Euskaltegia (Basque Language Promotion) Programs and subsidies promoting the Basque language (Euskara), including Euskaltegia language courses, for Zarautz residents.
• Gazteria (Youth Services) Youth services including entrepreneurship initiatives (Gazte Ekintzaileen Erakusleihoa) and youth engagement programs for young residents.
• Herri Segurtasuna (Local Police / Public Safety) Local police (Udaltzaingoa) providing public safety, emergency response, and law enforcement services for Zarautz.
• TAO Municipal Bus Service Municipal bus service (Hiribus) providing fare-based public transportation for citizens and visitors within Zarautz.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Santa Cruz Town Hall, Cabo VerdeminorOthersZarautz Town Hall donated a municipal bus to Santa Cruz municipality in Cabo Verde as part of international municipal cooperation and aid.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Regional players

• Ayuntamiento de Getaria: Neighboring coastal Gipuzkoa municipality of similar small scale. Provides directly comparable municipal services (culture, tourism, social services, urban planning) to a comparable population base, sharing the same Basque institutional context, Diputación Foral oversight, and BakQ digital services ecosystem.
• Ayuntamiento de Zumaia: Adjacent Gipuzkoa coastal municipality of comparable population (~10,000 residents). Operates an analogous municipal service structure under the same provincial governance framework, making it a strong size-and-scope comparable for Zarautz's service delivery model.
• Ayuntamiento de Orio: Small neighboring Gipuzkoa municipality on the same coastal corridor. Provides the same categories of municipal services (sports, culture, social services, urban planning, transportation) to a similarly scaled population, operating under identical Basque regional institutional arrangements.

Others

• Liferay: Provider of the digital experience platform underlying Zarautz's multilingual municipal web portal. Relevant as the enabling technology vendor for Zarautz's e-government service delivery rather than a competing entity.
• Santa Cruz Municipality (Cabo Verde): Recipient municipality of a Zarautz-donated municipal bus. Comparable as a peer municipal government entity operating public transit and basic citizen services in a resource-constrained context, and the explicit international cooperation counterpart of Zarautz.

Broad incumbents

• Gobierno Vasco (Eusko Jaurlaritza): Autonomous government of the Basque Country that operates the BakQ digital certificate system and Nire Ordainketa payment platform used by Zarautz's citizen services. Sets the regulatory and digital-infrastructure framework within which Zarautz delivers services.
• Diputación Foral de Gipuzkoa: Provincial council governing Gipuzkoa and providing the supramunicipal framework within which Zarautz operates. Owns the Uzt Gipuzkoa platform (integrated with Zarautz's 'Tramiteak' procedures) and channelizes much of the regional and EU funding that flows to Zarautz — a key institutional counterpart rather than a competitor.
• Ayuntamiento de Donostia / San Sebastián: Capital city municipality of Gipuzkoa, the same Basque province as Zarautz. Operates a much larger-scale version of the same municipal service portfolio (culture, sports, social services, urban planning, e-government) and serves as the regional benchmark for service delivery standards that smaller Basque municipalities like Zarautz are measured against.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ZarauzkoUdala
• YouTubeyoutube.com/channel/UCEpP85Fwu8Ra-OefUKitywQ
• Facebookfacebook.com/Zarautz.udala
• Instagraminstagram.com/zarautz_udala
• LinkedInlinkedin.com/company/zarauzko-udala-

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zarauzko udala..