Lokaal bestuur Zaventem

What Lokaal bestuur Zaventem does

Lokaal bestuur Zaventem is the municipal government authority of Zaventem, a municipality in the province of Flemish Brabant, Belgium. The entity provides comprehensive public administration services to local residents, families, businesses, and vulnerable populations, operating through 74 employees across four documented office locations (headquarters at Diegemstraat 37, plus departmental offices for Climate and Sustainability/Economy, Huis van het Kind, and children's activities). Service delivery spans civil affairs (Burgerzaken), social services (Sociaal Huis/OCMW), environmental permits (Omgevingsvergunningen), economic development (Dienst Economie), climate and sustainability programs (Klimaat en Duurzaamheid), family and childcare services (Huis van het Kind), and recreational facilities including Zwembad De Motte, Bibliotheek, and CC De Factorij.

The core technology infrastructure consists of a municipal website platform (skin-website2023) with the Digitaal Burgerloket digital citizen portal and appointment scheduling system for civil affairs transactions. The platform integrates Matomo and Google Analytics for visitor tracking with cookie consent management. No public APIs, SDKs, or developer-facing integrations are documented. Distribution channels include in-person municipal offices, the digital self-service portal, appointment-based services, phone/email support, and active social media presence across Facebook, Instagram, and LinkedIn.

The business model is tax-funded public administration rather than commercial revenue generation. Revenue streams consist of local taxes and levies (property taxes, road taxes, municipal levies), administrative fees for documents and permits, and concession income (e.g., a brasserie concession in a renovated pastorij building with a tiered €2,000-€4,000/month fee structure). The municipality operates the Autonoom Gemeentebedrijf (AGB), a wholly-owned autonomous municipal entity, and partners with InterZa for inter-municipal waste management. The Huis van het Kind collaboration binds 15+ partner organizations into a coordinated family services ecosystem.

Name

Lokaal bestuur Zaventem

Legal name

Lokaal Bestuur Zaventem

Website

https://zaventem.be

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Lokaal bestuur Zaventem is the municipal government authority of Zaventem, Belgium, providing public administration services — civil affairs, social services, permits, economic development, and community programs — to local residents, families, businesses, and vulnerable populations across four office locations.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Public Administration (92), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Administration of Environmental Quality Programs (9241)

SIC

Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Economic Development & Business Licensing (Local) (BPAIACAN)

akta.pro secondary industry

Solid Waste & Recycling Services Administration (BPAIACAH)

Keywords

• Municipal government services
• Public administration
• Civil affairs services
• Local government
• Community services

Headquarters

HQ city

Zaventem

HQ country

Belgium

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Local Taxes and Levies: The municipality collects various local taxes and levies from residents and businesses including property taxes, road taxes, and other municipal levies as determined by local council decisions.
2. Administrative Fees: Fees collected for administrative services such as documents, attestations, permits, and licenses.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Lokaal bestuur Zaventem is the municipal government of the Belgian municipality of Zaventem, delivering statutory and community-based public services to residents and local businesses. Its core offerings include civil affairs documentation (Burgerzaken), social welfare services through Sociaal Huis/OCMW, environmental and construction permits, local tax administration, family/child services via Huis van het Kind, climate and sustainability initiatives, economic development support, cultural and recreational facilities (library, cultural center CC De Factorij, swimming pool Zwembad De Motte), and citizen engagement/reporting.

Product overview

Lokaal bestuur Zaventem operates a comprehensive municipal services portal offering citizen-facing digital services alongside traditional administrative functions. The core digital offering is the Digitaal Burgerloket, which provides online access to civil affairs services. The municipality offers environmental and sustainability services (Klimaat en Duurzaamheid), economic development support (Dienst Economie), permit processing (Omgevingsvergunningen), community services including the Huis van het Kind for families, recreation facilities like Zwembad De Motte and Bibliotheek, and social services through the Sociaal Huis/OCMW. Additional services include holiday programs, citizen reporting systems, and various digital application forms for licenses and permits.

Differentiator

Problem solved

Functional benefit

Brands

• Sociaal Huis: Social services center providing social assistance and support services
• Huis van het Kind
• Autonoom Gemeentebedrijf (AGB)
• CC De Factorij
• Zwembad De Motte

Products and services

• Digitaal Burgerloket (Digital Citizens' Office)
• Burgerzaken (Civil Affairs) Document and Attestation Services
• Sociaal Huis (OCMW Social Welfare Services)
• Huis van het Kind (Children and Family Services)
• Klimaat en Duurzaamheid (Climate and Sustainability Services)
• Dienst Economie (Economy and Business Service)
• Omgevingsvergunningen (Environmental and Construction Permits)
• Vakantieaanbod (Holiday Programs and Camps)
• Zwembad De Motte (Municipal Swimming Pool)
• Bibliotheek (Public Library)
• Melding (Citizen Reporting and Notification System)
• CC De Factorij (Cultural Center)
• Local Taxes and Levies Administration
• Autonoom Gemeentebedrijf (AGB) Municipal Services

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

16 partnerships are on record, tiered core and minor.

• Sven Willekens (Gemeentelijk Adviseur Economie en Ondernemen)coreOthers · 29 June 2026Municipal economic advisor managing the brasserie concession procedure and business development inquiries; contact: [email protected]
• Avansa vzwminorOthersExternal partner involved in the Huis van het Kind collaboration, providing support for family-oriented services and community programs
• CAW Halle-VilvoordeminorOthersCentrum voor Algemeen Welzijn (General Welfare Center) participating in Huis van het Kind collaboration
• CM (Christelijke Mutualiteit)minorOthersHealth insurance fund partner in Huis van het Kind collaboration for family support services
• SolidarisminorOthersHealth insurance fund partner in Huis van het Kind collaboration
• Gezinsbond ZaventemminorOthersFamily organization partner in Huis van het Kind collaboration representing family interests
• Groep IntrominorOthersExternal partner in Huis van het Kind collaboration providing integration and social services
• Kind en GezincoreOthersFlemish government agency for child and family services, key partner in Huis van het Kind providing childcare coordination and support
• Kinderopvang JannemiekecoreOthersMunicipal childcare provider (gemeentelijke kinderopvang) involved in Huis van het Kind collaboration
• De Kleine ParachuteminorOthersExternal partner in Huis van het Kind collaboration for childcare services
• Kinderopvang De SterretjescoreOthersKey childcare partner providing onthaalouder (childminder) support services and referrals in the Sterrebeek area
• Kraamzorg FermminorOthersMaternity care partner in Huis van het Kind collaboration
• Ligo Halle-VilvoordeminorOthersAdult education partner in Huis van het Kind collaboration for language and integration programs
• Saamo Vlaams-BrabantminorOthersExternal partner in Huis van het Kind collaboration providing social services
• WiegwijsminorOthersExternal partner in Huis van het Kind collaboration for childcare information services
• InterZacoreOthersInter-municipal waste management organization handling waste collection and recycling park operations for Zaventem municipality

Recent moves6 records

Expansion highlights5 records

Regional players

• Gemeente Tervuren: Flemish Brabant neighbour with parallel municipal functions including permits, social services, environment, and culture. Adjacent regional peer for comparative municipal benchmarking.
• Gemeente Wezembeek-Oppem: Smaller Flemish Brabant municipality (adjacent to Zaventem) running a comparable local-government service delivery model. Useful as a size-comparable regional municipal peer.
• Stad Halle: Mid-sized Flemish Brabant municipality sharing the same provincial regulatory environment and partner ecosystem (CAW Halle-Vilvoorde). A relevant regional municipal-government peer for service-mix and partnership comparison.
• Gemeente Sint-Pieters-Leeuw: Flemish Brabant municipality operating the same OCMW/Sociaal Huis, Huis van het Kind, Dienst Economie, and Klimaat/omgeving service portfolio. Adjacent regional municipal peer with strong functional overlap.

Direct peers

• Stad Mechelen: Mid-sized Flemish municipality operating an equivalent suite of citizen services, social welfare (OCMW), permitting, culture, and recreation functions. Comparable in scope and structural form to Lokaal bestuur Zaventem.
• Gemeente Leuven: Another Flemish Brabant municipality of broadly comparable scale and remit, delivering the same civil affairs, social, economic, cultural, and environmental service portfolio to residents in the same province. Functionally a direct municipal-government peer.
• Gemeente Vilvoorde: Neighbouring municipality in the arrondissement Halle-Vilvoorde with overlapping service mandates and shared inter-municipal collaborations (e.g., welfare partners CAW Halle-Vilvoorde). The most locally proximate municipal-government peer.

Others

• Lcp nv: Belgian IT services provider credited on the Zaventem website footer (lcp.nv 2026). Relevant as an enabling technology partner supplying the underlying website/digital platform infrastructure that municipalities like Zaventem depend on.

Broad incumbents

• Granicus: Large incumbent provider of government experience (digital communications, agenda management, citizen engagement) software to municipalities. Functionally adjacent to the citizen-facing digital portal layer Lokaal bestuur Zaventem operates.

Emerging players

• Civico: European e-government platform provider helping municipalities digitize citizen services. Comparable because Lokaal bestuur Zaventem's Digitaal Burgerloket represents the same category of municipal digital-service delivery that Civico supplies to other local governments.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/LokaalbestuurZaventem
• LinkedInlinkedin.com/company/lokaalbestuurzaventem
• Instagraminstagram.com/lokaalbestuurzaventem

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lokaal bestuur Zaventem