株式会社ジールコミュニケーションズ

What 株式会社ジールコミュニケーションズ does

株式会社ジールコミュニケーションズ (Zeal Communications Inc.) is a privately held Japanese digital risk management consulting firm founded in October 2008 and headquartered in Shibuya-ku, Tokyo, with an additional branch office in Osaka. The company serves Japanese enterprises and government bodies with a focused suite of services addressing social media (SNS) and online reputational risk. Its offering is organized around four interconnected pillars: net defamation/reputation damage response, SNS guideline development support, employee SNS literacy training, and SNS monitoring services, complemented by crisis response support, crisis prevention consulting, and internal organizational system building. As of June 2026 the firm employed 344 people and reported cumulative transactions with more than 4,200 corporate clients across diverse industries including retail, food manufacturing, construction, finance, printing, specialty services, cosmetics, and government/public sector.

The business is a professional services / consulting model with no disclosed proprietary technology platform and no AI/ML capabilities surfaced in the data. Pricing is project-based and customized per client; initial consultations and risk diagnostics are free, and the firm supports switching from competitors. Go-to-market is sales-led, combining enterprise field sales with a content-driven demand engine that includes a frequently updated SEO blog, free whitepaper library, 80+ webinars per year, free email newsletter, and the Repyuken owned-media platform. Distribution also includes inbound via the service website (zeal-security.jp) and telephone-based inside sales. The firm holds ISO/IEC 27001 certification (registration MSA-IS-468) and positions itself as an industry leader in digital risk countermeasures for Japanese corporates, with public-sector clients including the Tokyo Metropolitan Government, Sapporo City, Shizuoka Prefecture, Saitama Prefecture, and Kamagaya City.

The firm is led by Representative Director (CEO) Masaya Yabazaki, with additional directors Watanabe Azusa, Sakuno Shuji, and Shibuya Minehiro, and external auditor Shibata Atsushi. Senior managers include Marketing Department Managers Yamamoto Junichi (joined 2011), Umeda Kensuke (joined 2017 as digital risk consultant), and Hattori Kengo (Web Risk Solutions Division). No funding rounds, acquisitions, subsidiaries, or institutional investors are disclosed, and the firm operates as a bootstrapped private corporation with registered capital of ¥80M.

Name

株式会社ジールコミュニケーションズ

Legal name

株式会社ジールコミュニケーションズ

Website

https://zeal-security.jp

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Short description

Zeal Communications Inc. is a Japanese digital risk management consulting firm founded in 2008, providing enterprises and government bodies with SNS guideline development, employee literacy training, online reputation monitoring, and crisis response services, and has served over 4,200 corporate clients.

Ownership category

akta.pro rank

Product category

Digital Risk Management Consulting

NAICS

Advertising, Public Relations, and Related Services (5418), Management Consulting Services (54161)

SIC

Services-Management Consulting Services (8742), Services-Management Services (8741)

akta.pro industry

PRIMARYBPAFADAE

Crisis Communications & Issues Management

Business & Public Services/Marketing, Advertising & PR Services/Public Relations & Communications

SECONDARYMPAAAOAA

Brand Safety, Monitoring & Social Listening

Media, Entertainment & Sports/Advertising, Marketing & PR Services/Reputation Management & Crisis Communications

SECONDARYBPAHACAO

Turnaround, Restructuring & Crisis Management Consulting

Business & Public Services/Professional Services (Legal, Accounting, Consulting)/Management Consulting

Keywords

• Digital risk management
• Social media governance
• Reputation management consulting
• Crisis response services
• SNS guideline development

Headquarters

HQ city

渋谷区

HQ country

Japan

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D

Revenue model

1. デジタルリスク事業: ネット風評被害対応、SNS炎上対策、ガイドライン整備、モニタリング体制構築、研修サービス等を含む総合的なデジタルリスク対策支援サービス。企業ごとに課題や体制に応じた支援パッケージを提供。
2. Webマーケティング事業: SNS運用の支援・コンサルティングを含むWebマーケティング関連事業。

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

株式会社ジールコミュニケーションズ (Zeal Communications Inc.) provides professional consulting services for enterprise digital risk management, covering four interconnected service pillars: online defamation and reputation damage response (ネット風評被害対応), social media guideline development (SNSガイドライン策定支援), employee social media literacy training (SNSリテラシー研修), and SNS monitoring services (モニタリングサービス). The company also offers crisis response support, prevention measures, and internal organizational structure development, supporting clients from current state assessment through system building, education, operational support, and crisis response.

Product overview

Zeal Communications Inc. (株式会社ジールコミュニケーションズ) offers a suite of consulting services focused on digital risk management and social media governance for enterprises. The core offering consists of four interconnected service pillars: (1) ネット風評被害対応 (Defamation/Reputation Damage Response), (2) SNSガイドライン策定支援 (SNS Guideline Development), (3) SNSリテラシー研修 (SNS Literacy Training), and (4) モニタリングサービス (Monitoring Service). These services are complemented by specialized crisis response support (炎上対応支援), prevention measures (炎上・拡散防止対策支援), and internal organizational structure development (社内体制構築支援). The company supports clients from initial status assessment and diagnosis through organizational infrastructure building, employee training and awareness, operational support, and ongoing monitoring, addressing digital risks that arise from social media activity, online reputation threats, and employee social media conduct. Zeal Communications has served over 4,200 corporate clients since its founding in 2008, ranging from small and medium enterprises to large corporations across diverse industries.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 取引実績 4,200社以上
• +1 more outcomes

Named customers23 records

Segments9 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and minor.

• ベリーベスト法律事務所coreStrategic or Co-development Partner · 28 September 20222022年9月28日に共同開催したオンラインセミナー「ネットトラブルから企業ブランドを守る！SNS炎上リスク×風評被害への対策方法」において、リーガル視点から誹謗中傷・ネガティブ投稿への対応判断基準や対策方法を解説。企業SNSリスク対策における法務パートナーとして位置づけ。
• 株式会社BESminorStrategic or Co-development Partner · 11 October 20212021年10月11日に共同開催したオンラインセミナーにて、第一部で株式会社BESがSNS運用組織の最適構築・成功事例・実践テクニックを解説。第二部でジールコミュニケーションズが企業SNS炎上リスク対策を解説。マーケティングと炎上リスクの双方からSNS運用方法・体制構築を伝える共同セミナーパートナー。

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• 株式会社サニーサイドアップ: Sunny Side Up is a Tokyo-based PR and integrated communications firm with a strong practice in crisis communications and social media response, comparable to Zeal in serving Japanese brands facing reputational risk on SNS and online platforms.
• 株式会社ガイアックス: Gaiax operates an SNS risk and social media governance business (formerly XROSS) that competes directly with Zeal's monitoring and guideline offerings in the Japanese digital risk market, serving enterprise clients seeking defamation response and SNS literacy training.
• 株式会社プラップジャパン: Prap Japan is a Japanese PR and IR consulting firm that provides crisis communications and reputation management services, directly overlapping with Zeal's fire-storm response and corporate communications support to listed and unlisted enterprises.
• 株式会社ベクトル: Vector Group is a major Japanese PR and communications conglomerate offering crisis PR, digital risk response, and SNS monitoring services; it competes with Zeal across enterprise crisis response and social media governance engagements.

Emerging players

• 株式会社トレンダーズ: Trenders is a Japanese influencer marketing and SNS risk consultancy that supports brand-led social media programs with associated governance and crisis-readiness advisory; it overlaps with Zeal on influencer risk and SNS guideline services.
• 株式会社ジーク (ZEEK): ZEEK provides SNS monitoring, rumor response, and risk advisory services to Japanese brands and government entities, with overlapping service scope to Zeal in defamation response and crisis communications support.
• 株式会社デジタルリスク研究所: A Japanese specialist firm offering digital risk diagnosis and SNS monitoring services that overlap with Zeal's monitoring and risk advisory offerings, targeting mid-market Japanese enterprises with digital reputation needs.

Broad incumbents

• 株式会社電通パブリックリレーションズ: Dentsu Public Relations is the PR arm of Dentsu Group, Japan's largest advertising conglomerate; it provides crisis management, risk communications, and SNS advisory as part of a broader communications portfolio, competing for enterprise crisis response mandates.
• 株式会社博報堂DYホールディングス 関連会社 (博報堂PR): Hakuhodo's group PR and communications subsidiaries offer crisis communications and corporate SNS advisory as part of wider marketing services, competing with Zeal for large enterprise and public-sector digital risk engagements in Japan.
• エデルマン・ジャパン (Edelman Japan): Edelman Japan is the local affiliate of the global communications firm Edelman, providing crisis communications, reputation management, and social media advisory services to multinational and Japanese corporations facing digital risk issues.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/zealc_jp
• YouTubeyoutube.com/channel/UC2gdq8FoeVOuxgjfpwLqhcQ
• Facebookfacebook.com/zealc.jp
• LinkedInlinkedin.com/company/%E6%A0%AA%E5%BC%8F%E4%BC%9A%E7%A4%BE%E3%82%B8%E3%83%BC%E3%83%AB%E3%82%B3%E3%83%9F%E3%83%A5%E3%83%8B%E3%82%B1%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%82%BA
• Instagraminstagram.com/zeal_c_official

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 株式会社ジールコミュニケーションズ