ZEKER Digitaal B.V.

What ZEKER Digitaal B.V. does

ZEKER Digitaal B.V. is a Dutch private limited company founded in 2005 and headquartered in Capelle aan den IJssel, Netherlands, with a retail location in Nieuwerkerk aan den IJssel. The company operates as a local information and communications technology (ICT) provider serving the Rotterdam (Rijnmond) region, offering computer retail, device repair, cloud telephony, Microsoft 365 services, managed workplace services ("Werkplekbeheer"), web hosting, and education-focused ICT solutions. It addresses three customer segments — consumers, small and medium-sized businesses, and schools — via a sales-led go-to-market anchored by a physical retail presence.

The company's technology stack is assembled through resale partnerships rather than proprietary platforms: cloud telephony is delivered via Xelion as a channel partner, productivity and cloud services via Microsoft 365, and hardware via Asus (at Silver Business Partner status), Lenovo, Dell, and Acer. Recurring revenue mechanics derive from per-license telephony subscriptions (Xelion starting at €7.50/license/month), managed workplace contracts, Microsoft 365 subscriptions, and web hosting fees, supplemented by transactional hardware sales and one-off device repair revenue.

With a headcount of seven employees, ZEKER Digitaal operates at a micro-scale, owner-operated profile typical of regional Dutch ICT resellers and managed service providers. There are no disclosed funding rounds, M&A activity, or AI/ML capability investments, and no evidence of geographic expansion beyond the Rotterdam region. The business model is best characterized as a local full-stack ICT retailer and light managed-services provider, competing primarily on proximity, breadth of offering, and personal customer relationships rather than on scale, proprietary technology, or AI differentiation.

Name

ZEKER Digitaal B.V.

Legal name

ZEKER Digitaal B.V.

Website

https://zekerdigitaal.nl

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

ZEKER Digitaal B.V. is a regional Dutch ICT provider founded in 2005, serving consumers, small businesses, and schools in the Rotterdam area with computer retail, device repair, cloud telephony (Xelion), Microsoft 365 services, managed workplace support, and web hosting via a seven-employee operation anchored by a physical retail location.

Ownership category

akta.pro rank

Product category

ICT Services and Consumer Electronics Retail

NAICS

Electronic and Precision Equipment Repair and Maintenance (8112), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Electronic and Precision Equipment Repair and Maintenance (811210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Telephone Interconnect Systems (7385), Services-Management Services (8741)

akta.pro primary industry

Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)

Keywords

• ICT managed services
• Device repair services
• Computer retail
• Cloud telephony
• Microsoft 365 services

Headquarters

HQ city

Nieuwerkerk aan den IJssel

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Hardware Sales: Sale of computers, notebooks, smartphones, tablets, accessories, and other consumer electronics from their retail store.
2. Repair Services: Laptop, desktop, tablet, and smartphone repair services for consumers, businesses, and schools.
3. Xelion Cloud Telephony: Recurring subscription-based VoIP telephony services starting at €7.50 per license per month.
4. Microsoft 365 and ICT Management: Licenses, mailbox management, Teams administration, device management, updates, backups, and general IT support for small businesses.
5. Website and Web Hosting: Website development, domains, email hosting, and related services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

ZEKER Digitaal B.V. is a local Dutch ICT provider that sells consumer electronics (computers, notebooks, smartphones, tablets, accessories) and offers RDW-recognized passport photo services from its retail store in Nieuwerkerk aan den IJssel. It operates a separate repair center in Capelle aan den IJssel and provides subscription-based ICT services including Xelion cloud telephony, Microsoft 365 administration, workplace management (Werkplekbeheer), and website/hosting for small businesses and schools in the Rotterdam region.

Product overview

ZEKER Digitaal B.V. is a local ICT company offering a combination of retail, repair, and managed services. The portfolio includes consumer computer retail with accessories and passport photos, device repair services for notebooks/desktops/tablets, Xelion cloud telephony (starting at €7.50/license/month), Microsoft 365 and Exchange services, workplace management (Werkplekbeheer), website and hosting services, and specialized ICT solutions for education. Services are delivered through two locations: a retail store in Winkelcentrum de Reigerhof (Nieuwerkerk aan den IJssel) and a repair center in Capelle aan den IJssel, serving consumers, small businesses, and schools in the Rotterdam region.

Differentiator

Problem solved

Functional benefit

Products and services

• Consumer Computer Retail and Pasfoto Service
• Device Repair Services
• Xelion Cloud Telephony
• Microsoft 365 Services for Small Business
• Workplace Management (Werkplekbeheer)
• Website and Hosting Services
• ICT Services for Education

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core.

• XelioncoreChannel Partner/ Reseller/ DistributorXelion is a modern cloud telephony solution. ZEKER Digitaal offers, delivers, and configures Xelion services for businesses and schools, providing VoIP, fixed and mobile connectivity, call routing, and professional telephone systems.
• AsuscoreChannel Partner/ Reseller/ DistributorAsus Silver Business Partner status, enabling competitive pricing and priority service for device supply and repairs.
• LenovocoreChannel Partner/ Reseller/ DistributorLenovo partner status for device supply and service support.
• DellcoreChannel Partner/ Reseller/ DistributorDell partner status for device supply and service support.
• AcercoreChannel Partner/ Reseller/ DistributorAcer partner status for device supply and service support.
• MicrosoftcoreTechnology or IntegrationProvides Microsoft 365, Microsoft Exchange, and Teams administration, licensing, mailbox management, and support for small businesses.

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• BCC: BCC is a long-standing Dutch consumer electronics retail chain selling computers, smartphones, and home-office equipment through physical stores. It overlaps with ZEKER's walk-in retail and consumer device business, but operates at a much larger national footprint and lacks ZEKER's SMB managed-services and education offerings.
• Centralpoint: Centralpoint is one of the largest Dutch B2B IT hardware resellers, supplying laptops, desktops, and accessories to SMBs, education, and public-sector customers. It overlaps with ZEKER's hardware-supply and education-vertical business, but operates nationally and focuses on transactional procurement rather than local handholding and repair.
• Coolblue: Coolblue is the leading Dutch consumer electronics and small-business IT retailer with extensive service, repair, and installation offerings. It is a much larger national incumbent that competes with ZEKER on consumer hardware sales, in-home installation, and SMB IT services, but with significantly broader scale and an online-first model.
• Dustin Netherlands: Dustin is a Nordic-headquartered IT hardware and services reseller with a growing Dutch presence serving SMB and enterprise customers with hardware, lifecycle services, and managed offerings. It overlaps with ZEKER's hardware supply and SMB device management business, but at significantly larger scale and a transactional online-led model.
• Mediamarkt Nederland: Mediamarkt is a major European consumer electronics retailer with broad Dutch storefront coverage and growing services around installation and repairs. It competes with ZEKER's consumer retail and accessories business but does not target SMB managed services or school verticals.

Others

• Xelion: Xelion is the cloud telephony vendor whose platform ZEKER resells and configures for SMBs and schools. While not a direct competitor, Xelion's other channel partners and direct enterprise sales motion compete for the same Dutch cloud telephony budget, making it an adjacent ecosystem participant that influences ZEKER's economics and competitive positioning.

Direct peers

• Bizzstream: Bizzstream is a Dutch low-code and managed services provider offering workplace solutions, integrations, and IT support to Dutch SMBs. It competes with ZEKER for SMB managed-services contracts, particularly those anchored on Microsoft 365 and modern workplace tooling, with similar target customers but a more software-led orientation.
• Wortell: Wortell is a Dutch managed services and Microsoft-focused IT partner serving SMB and mid-market customers with workplace management, Microsoft 365, Teams, and cloud telephony. It is a direct peer to ZEKER's managed-services arm, competing for the same Dutch SMB Microsoft-stack and telephony contracts, though Wortell operates at materially larger scale and broader geographic reach.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/goerami-computers

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ZEKER Digitaal B.V.