Banco BPI, S.A.

What Banco BPI, S.A. does

Banco BPI, S.A. is a Portuguese retail and commercial bank headquartered in Porto and wholly-owned by CaixaBank, the largest banking group in Spain by total assets. The bank operates across eight customer segments — Particulares (retail), Premier, Private & Wealth, AGE (12-25), Citizen (foreigners), Empresas (corporate), Negócios (self-employed), and 65+ — providing a comprehensive financial services portfolio spanning current accounts, debit and credit cards, personal, home, and auto loans, savings and investment products (time deposits, PPR retirement plans, capitalization insurance), life, auto, home, and health insurance, asset management (via subsidiary BPI Gestão de Ativos), and life insurance and pensions (via subsidiary BPI Vida e Pensões).

The bank's product distribution rests on a hybrid model combining a nationwide physical branch network (rede de balcões) with multi-channel digital infrastructure, including BPI Net (online banking), BPI App (mobile banking), BPI Direto (24/7 phone banking), Contacto com o Gestor (digital relationship-manager messaging), and an AI-powered Virtual Assistant available 24/7 across the app and contact center. The technology stack integrates SWIFT for international payments, Mastercard and Visa for card networks, and proprietary credit-scoring, fraud-detection, recommendation, and process-automation AI systems applied to customer transaction and financial-profile data under GDPR, PDPA, FATCA, CRS, and SWIFT compliance frameworks.

Banco BPI generates revenue through interest income (mortgage, personal, and auto lending at TAEG from 9.0% for personal loans), banking fees and commissions on accounts and transactions, insurance distribution commissions (as a registered insurance agent), and investment product distribution fees. The bank has been recognized by Euromoney as the Best Bank for Individuals in Portugal and holds CMVM, Banco de Portugal, and ASF licenses. As a wholly-owned subsidiary of CaixaBank, Banco BPI does not publicly trade; its strategic direction operates within the parent group's framework, including the 2022-2024 Strategic Plan period.

Name

Banco BPI, S.A.

Legal name

BANCO BPI, S.A.

Website

https://bancobpi.pt

Company type

Private

Founded year

1981

Operating status

Operating

Short description

Banco BPI is a Portuguese retail and commercial bank wholly-owned by CaixaBank, serving individuals, SMEs, and corporates across eight segments with current accounts, lending, insurance, investment, and asset management products distributed through branches, digital channels, and an AI virtual assistant.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Commercial Banking (52211)

SIC

State Commercial Banks (6022)

akta.pro primary industry

Mass-Market Consumer Deposit Banking (Checking/Savings) (FSABAAAA)

akta.pro secondary industry

SME Deposits & Business Accounts (Operating, Savings, CDs) (FSABABAC)

Keywords

• Retail banking services
• Mortgage and consumer lending
• Wealth management
• Insurance distribution
• Corporate banking

Headquarters

HQ city

Oporto

HQ country

Portugal

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Interest Income: Income from lending activities including personal credit (Crédito Pessoal), home loans (Crédito Habitação), and auto loans with interest rates and TAEG (annual effective rate) applied.
2. Banking Fees and Commissions: Account maintenance fees, transaction fees, and service commissions for banking operations including transfers, payments, and account management.
3. Insurance Distribution: As a registered Insurance Agent (Agente de Seguros), BPI distributes life insurance, auto insurance, home insurance, and health insurance products earning commission income.
4. Investment Products Distribution: Distribution of savings plans (PPR), capitalization insurance, time deposits, and investment services with management and distribution fees.
5. Payment Services: Income from card transactions, payment processing through networks like Mastercard and Visa, and associated interchange fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels9 records

Core offering

Banco BPI is a universal Portuguese bank providing retail and corporate banking services. It offers current accounts, debit and credit cards, personal loans, home mortgages, and auto financing, alongside savings and investment products (time deposits, PPR pension plans, capitalization insurance), insurance distribution (life, auto, home, health), wealth management via BPI Gestão de Ativos and BPI Vida e Pensões, and corporate banking services. Customers access services through a nationwide branch network combined with the BPI App, BPI Net online banking, 24/7 BPI Direto phone support, and an AI-powered virtual assistant.

Product overview

Banco BPI, S.A. offers a comprehensive banking and financial services portfolio organized across digital banking platforms (BPI App and BPI Net), lending products (personal loans, home mortgages, auto financing), savings and investment solutions (time deposits, goal-based savings, PPR retirement plans, capitalization insurance), insurance products (life, auto, health, home), and trading services (App BPI Broker). The bank operates BPI Gestão de Ativos for asset management and BPI Vida e Pensões for life insurance and pensions. Digital services include 24/7 customer support through BPI Direto and the AI-powered Virtual Assistant, while the BPI Store e-commerce platform extends services to retail product purchases. The bank is part of the Grupo CaixaBank and serves retail customers across segments including Particulares, Premier, Private & Wealth, AGE, Citizen, and 65+.

Differentiator

Problem solved

Functional benefit

Brands

• BPI App: Mobile banking application for iOS and Android devices
• BPI Net
• BPI Direto
• BPI Júnior
• BPI AGE
• BPI Citiz
• Premier
• Private & Wealth
• BPI SMART PPR
• BPI Gestão de Ativos
• BPI Vida e Pensões

Products and services

• Contas à Ordem (Current Accounts) Standard bank accounts for daily banking operations including deposits, withdrawals, transfers, and direct debits, available to retail customers in Portugal.
• Cartões de Débito e Crédito (Debit and Credit Cards) Debit and credit cards under Mastercard and Visa brands offering payment, cash withdrawal, and purchase financing to retail and corporate customers.
• Crédito Pessoal (Personal Loans) Personal loans for projects and major purchases, including Crédito Imediato BPI with fully online processing, fixed rate, TAEG from 9.0%, and repayment terms up to 84 months.
• Crédito Habitação (Home Mortgage Loans) Home mortgage solutions for purchasing property, including Crédito Jovem for first-time young buyers and credit transfer options for existing borrowers.
• Crédito Automóvel (Auto Financing) Auto financing solutions for vehicle purchases distributed through dealer partnerships and the BPI Store.
• Depósitos a Prazo (Time Deposits) Time deposits including the Depósito Especial BPI 5 anos for medium-term savings with guaranteed returns, sold to retail savers.
• Poupança Objetivo (Goal-Based Savings Accounts) Goal-based savings accounts enabling customers to save towards specific financial objectives through targeted savings plans.
• PPR — Planos de Poupança Reforma (Pension Savings Plans, including BPI SMART PPR) Pension and retirement savings plans including the BPI SMART PPR suite of four options at different risk levels for retirement planning.
• Seguros de Capitalização (Capitalization Insurance) Capitalization insurance products sold to retail customers for investment purposes with capital growth potential.
• Seguro de Vida (Life Insurance — BPI Mais Vida) Life insurance products including the BPI Mais Vida policy providing family and property protection coverage to retail customers.
• Seguro Automóvel (Auto Insurance) Vehicle insurance coverage for cars and other automobiles, distributed by BPI as a registered insurance agent.
• Seguros de Saúde (Health Insurance) Health insurance products providing medical coverage and healthcare benefits to retail customers.
• Seguros Casa e Recheio (Home Insurance) Home insurance coverage for properties and contents distributed to retail customers.
• BPI App (Mobile Banking Application) Mobile banking application for iOS and Android enabling customers to manage accounts, cards, savings, investments, and transfers 24/7.
• BPI Net (Online Banking Platform) Online banking web platform enabling customers to access accounts, perform transactions, and manage banking services via a secure 5-digit access code.
• App BPI Broker (Securities Trading Application) Mobile application for retail securities trading, market access, and investment portfolio management.
• Loja BPI (BPI Store — Retail Marketplace/Finance Aggregator) Own-brand online store platform enabling customers to purchase electronics, vehicles, home equipment, and security products with bundled BPI credit offers.
• Viaturas Benecar (Used Vehicle Platform on BPI Store) Used vehicle sales platform integrated within BPI Store featuring certified pre-owned cars with associated BPI auto financing.
• Serviço BPI Poupar Investir (Savings & Investment Advisory Service) Advisory service helping customers plan and manage savings and investments.
• BPI Gestão de Ativos (Asset Management) Asset management services including investment funds and portfolio management offered through the wholly-owned BPI Gestão de Ativos subsidiary.
• BPI Vida e Pensões (Life Insurance and Pensions) Life insurance and pensions services offered through the wholly-owned BPI Vida e Pensões subsidiary.
• BPI Net Empresas (Corporate Banking Services) Corporate banking services for businesses and SMEs including business credit, treasury management, payroll, and dedicated relationship support.

Quantifiable outcome

• Credit Imediato BPI approved within same session, 100% online process
• +2 more outcomes

Segments8 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability7 records

Feature4 records

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/banco_bpi
• YouTubeyoutube.com/c/bancobpi
• Facebookfacebook.com/bancobpi
• LinkedInlinkedin.com/company/bancobpi
• Instagraminstagram.com/bancobpi

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Banco BPI, S.A.