BUHL Services

What BUHL Services does

BUHL Services GmbH is a privately-held limited liability company headquartered at Alfred-Nobel-Straße 9, Augsburg, Germany, that operates as the central shared services organization for the operating companies of the BUHL Group. Its sole customer base is the entities within its parent group, and it generates revenue through inter-company service charges rather than external billing. The BUHL Group is described as the German market leader in the service segment for gastronomic personnel solutions and employs approximately 4,500 people (as of October 1, 2019), while BUHL Services itself employs over 30 staff at the Augsburg headquarters.

The company delivers five integrated service lines: Front- and Backoffice (reception, office management, secretarial work, travel, facility and fleet management, contract controlling, insurance matters); Personalverwaltung / HR Administration (employment contracts, training, references, employee web portal, payroll); Rechnungswesen / Accounting (monthly financial accounting, accounts receivable/payable, payment runs, closings, reports); Qualitätsmanagement (cross-departmental QM with internal audits, training, and customer satisfaction surveys); and IT und Technik (network management, hardware and software administration, system security, building technology, IP telephony, and user support). Its technology footprint is conventional enterprise IT administration; there is no evidence of proprietary software products, APIs, mobile applications, or AI/ML capabilities. Quality credentials include TÜV certification held at the BUHL Group level (March 2011).

BUHL Services' go-to-market is exclusively internal: services are delivered directly from Augsburg to BUHL Group companies under a centralized service organization model, and there are no external customers, no publicly disclosed pricing, no distribution partners, and no external funding. The entity is wholly owned by the privately-held, owner-managed BUHL-Gruppe (conglomerate), and leadership is provided by Managing Director David Kammel. Operating geography is restricted to Germany (DACH-adjacent).

Name

BUHL Services

Legal name

BUHL Services GmbH

Website

https://buhl-services.de

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

BUHL Services GmbH is the central shared services provider for the BUHL Group of companies in Augsburg, Germany, delivering front/back-office, HR, accounting, quality management, and IT/technology services exclusively to internal group entities under inter-company service charges.

Ownership category

akta.pro rank

Product category

Corporate Shared Services

NAICS

Office Administrative Services (5611), Facilities Support Services (561210)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE)

Keywords

• Managed IT services
• HR administration services
• Financial accounting services
• Corporate shared services
• Quality management consulting

Headquarters

HQ city

Augsburg

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Internal Shared Services: BUHL Services provides centralized administrative services to group companies including Front/Backoffice, HR administration, payroll processing, accounting, quality management, and IT/Technology support. Revenue is generated through inter-company service charges rather than external customer billing.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

BUHL Services GmbH is the central shared services provider for the companies of BUHL-Gruppe, headquartered in Augsburg, Germany. It bundles cross-company administrative processes across five integrated service areas: Front- and Backoffice, HR Administration (Personalverwaltung), Accounting (Rechnungswesen), Quality Management (Qualitätsmanagement), and IT and Technology (IT und Technik). Services are delivered internally to BUHL Group entities so those operating companies can focus on their core gastronomic personnel solutions business.

Product overview

BUHL Services is a central service provider for the BUHL Group, offering a unified portfolio of five integrated service areas: Front- and Backoffice (reception, office management, travel, facility and fleet management), Personalverwaltung (full-service HR from contracts to departures), Rechnungswesen (monthly financial accounting with modern finance software), Qualitätsmanagement (cross-departmental QM with training and audits), and IT und Technik (network management, hardware/software, IP telephony, IT administration, and user support). All services are designed for maximum product and service quality guided by three maxims: high gastronomic competence, uncompromising quality standards, and strict service orientation.

Differentiator

Problem solved

Functional benefit

Products and services

• Front- und Backoffice Central front- and back-office support for all BUHL Group companies, including reception and guest/visitor management, office administration, secretarial work, scheduling, travel management, inventory and procurement, facility management, fleet management, contract controlling, and insurance matters.
• Personalverwaltung (HR Administration) Full-service HR administration covering employment contracts, training and development, employment references, an employee web portal, payroll accounting (Entgeltabrechnung), and overall employee lifecycle management from hiring to departure for BUHL Group companies.
• Rechnungswesen (Accounting) Monthly financial accounting for all BUHL Group companies using modern finance software, covering accounts receivable, accounts payable, financial postings, travel expense processing, payment runs, monthly and annual closings, reports, and statistics.
• Qualitätsmanagement (Quality Management) Cross-departmental quality management for BUHL Group companies, ensuring efficient business processes, demonstrable customer-orientation quality, and continuous process optimization through training, internal audits, and regular customer satisfaction surveys; supported by TÜV certification.
• IT und Technik (IT and Technology) Centralized IT services for all BUHL locations, including network management, hardware and software administration, system security, building technology management, modern communication solutions such as IP telephony, IT administration, and end-user support.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered supporting, minor and core.

• Google Ireland LimitedsupportingTechnology or IntegrationBUHL Services uses Google Analytics 4 for web analytics, Google Search Console for SEO analysis, Google Looker Studio for data visualization, and Google Signals for cross-device user behavior analysis. Data processing occurs in compliance with GDPR and EU-US Privacy Shield framework.
• HOGAPAGE Media GmbHminorOthersImage/content provider credited in the image sources section of the BUHL Services website.
• zstudio GmbHminorOthersImage/content provider credited in the image sources section of the BUHL Services website.
• BUHL GruppecoreStrategic or Co-development PartnerBUHL Services GmbH is the central service provider for all companies within the BUHL Group. BUHL Group is the market leader in Germany in gastronomic personnel solutions, operating as a privately-owned company group.

Scale indicators3 records

Recent moves4 records

Expansion highlights2 records

Emerging players

• q.beyond AG: German managed IT services provider for SMEs covering cloud, SAP, security and workplace IT — directly comparable to BUHL Services' network management, system security, IP telephony and user support functions.
• GFT Technologies SE: German IT services company focused on digital transformation, managed services and software engineering — directly comparable to the IT consulting and managed application operations capabilities BUHL Services markets.
• CompuGroup Medical SE: German-headquartered healthcare IT company operating a captive-style central services model across multiple national entities — a comparable German mid-cap with shared services, IT operations and quality management functions analogous to BUHL Services.

Direct peers

• ARVATO: Bertelsmann's BPO/shared services arm providing customer service, finance, HR, IT and supply chain services — the closest structural analog to BUHL Services as a captive/centralized shared services organization serving a large parent group.
• DATEV eG: German cooperative providing IT solutions, payroll, accounting and HR administration services to a member base — a comparable German internal/member-services model with bundled back-office functions similar to BUHL Services' Rechnungswesen and Personalverwaltung.
• All for One Group SE: German IT services and managed services provider specializing in SAP, Microsoft and cloud for mid-market companies — directly comparable to BUHL Services' IT/Tech service line (network, hardware/software administration, user support) in the German mid-market.

Broad incumbents

• ADP: Global HR and payroll outsourcing and technology provider — comparable at scale to BUHL Services' HR administration and payroll processing service line for a multi-entity client.
• SD Worx: European HR and payroll outsourcing specialist covering the same HR administration, payroll processing and employee lifecycle functions that BUHL Services' Personalverwaltung and Entgeltabrechnung teams deliver internally to the BUHL Group.
• Sodexo: Global facility management, food services and integrated workplace services provider — relevant to BUHL Services' facility management, building technology, and front/back-office reception functions.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/buhl-services-gmbh

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BUHL Services