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Rochester Gas & Electric

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uuid0067qmb

Namestring
Rochester Gas & Electric
Legal namestring
Rochester Gas and Electric Co
Websiteurl
rge.com
Company typeenum
Private
Founded yearint
1904
Descriptiontext

Rochester Gas and Electric (RG&E) is a regulated electric and natural gas delivery utility serving residential, commercial, industrial, and municipal customers across the Rochester, New York metropolitan region and surrounding communities. The company is a wholly-owned subsidiary of Avangrid (NYSE: AGR), itself majority-owned by Spain's Iberdrola, and operates under an exclusive franchise granted by the New York State Public Service Commission. RG&E earns revenue primarily through PSC-approved delivery charges on electricity and gas throughput — usage-based and largely pass-through — plus state-mandated transition and systems benefit charges. Supply charges are passed through to customers at cost with no markup. Service initiation and account management are handled through an online self-service portal, mobile app (iOS/Android with biometric login), in-person offices, and 24/7 phone support, with bill payments processed through a KUBRA integration and Walmart pay-agent locations.

RG&E's core technology stack is anchored by Advanced Metering Infrastructure (AMI) including smart meters that automatically transmit hourly consumption data, eliminating estimated billing and feeding downstream digital products. The customer-facing technology layer includes the Energy Manager portal (hourly usage tracking with weather impact and personalized savings tips, also offered as a business-specific version with billed demand analysis and peak-demand insights), the Outage Map and outage alerts system, eBill paperless billing with 24 months of history, AutoPay, and Budget Billing with annual true-up. Distribution-side capabilities include Distributed Energy Resources aggregation, Non-Wires and Non-Pipe Alternatives (grid modernization substitutes for traditional capex), Smart City Technology Program for municipalities, and Bulk Energy Storage programs. Operational integrations include Google Analytics on the web property, KUBRA for payments, and the NYS Power to Choose resource for ESCO comparison.

Beyond regulated delivery, RG&E operates an extensive suite of state- and utility-funded efficiency, demand response, and energy assistance programs — Smart Savings Rewards demand response (offering a $70 e-gift card plus $20 bill credit for smart thermostat enrollment), NYS Clean Heat heat-pump rebates, Insulation and Air Sealing rebates, Commercial and Industrial Rebates, EV Programs across home and business segments, Wind Energy renewable credits, Life Support Protection, EAP/EEAP energy affordability programs, Project SHARE emergency heating aid, and an NYSERDA-partnered EmPower+ residential assessment channel. A conversational AI assistant branded 'Ava', powered by NTT DATA, provides guided support across account, billing, and energy topics.

Short descriptiontext

Rochester Gas and Electric is a regulated electricity and natural gas delivery utility serving residential, commercial, industrial, and municipal customers across the Rochester, New York metropolitan region, operating as a wholly-owned subsidiary of Avangrid (NYSE: AGR).

Operating statusenum
Operating
Ownership categoryenum
akta.pro rankint
HeadquartersRochester, United States
HQ citystring
Rochester
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Offices2 records

Each record includes

City, Country, Type, Description, Source

Keyword5 values
regulated utility services, electricity distribution, natural gas delivery, smart meter infrastructure, energy efficiency programs
Industry3 codes
1Distribution Network O&M (MV/LV Lines, Switchgear, Transformers)
CodeEUAEAGAEPrimaryYes
2Customer Premise Equipment Interfaces (Regulators, ERTs/Modules & Indoor/Outdoor Meter Sets)
CodeEUAJACAEPrimaryNo
3Managed EV Charging Software (Residential, Fleet, Workplace)
CodeEUAFAMAAPrimaryNo
NAICS code3 codes
  • Electric Power Transmission, Control, and Distribution22112
  • Electric Power Distribution221122
  • Natural Gas Distribution221210
SIC code2 codes
  • Electric Services4911
  • Natural Gas Transmisison & Distribution4923
Product category
Regulated Electric and Natural Gas Utility Services
Revenue model6 records
1Electricity Delivery Charges
TypeUsage Based
Description

Charges for delivering electricity over power lines to customers. These are fixed per kWh charges that cover the costs of facilities like transformers, distribution lines, and customer service billing. RG&E is allowed to earn a specified rate of return on these charges.

rge.com
2Natural Gas Delivery Charges
TypeUsage Based
Description

Charges for delivering natural gas through pipelines. Covers costs of pipes, maintenance, customer service, and upgraded equipment.

rge.com
3Electricity Supply Charges
TypeUsage Based
Description

Variable supply charges for electricity purchased on behalf of customers. RG&E makes no profit on supply costs - passes through market price directly to customers.

rge.com
4Natural Gas Supply Charges
TypeUsage Based
Description

Variable supply charges for natural gas, adjusted monthly based on market prices. Pass-through of actual costs with no markup.

rge.com
5Transition Charges/Surcharges
TypeSubscription Recurring
Description

State-mandated charges reflecting the costs of making the energy industry more competitive. Applies to all customers regardless of supplier choice.

rge.com
6Systems Benefit Charge (SBC)
TypeSubscription Recurring
Description

State-mandated charge funding clean energy activities conducted by NYSERDA and energy efficiency programs administered by RG&E.

rge.com
Marketing channels8 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels5 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components6 values
Infrastructure, Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales
Pricing details4 tiers
1Standard Service Option (SC1) - Default residential electricity supply
ModelUsage-basedBilling cadenceMonthly
Notes

Supply price per kWh updated once daily; monthly supply rate calculated from daily prices. Delivery and transition charges apply separately.

rge.com
2Time-of-Use Service Option (SC4) - Peak/off-peak pricing
ModelUsage-basedBilling cadenceMonthly
Notes

Peak hours (Mon-Fri 7am-9pm) have different pricing than off-peak hours. Off-peak TOU costs may exceed standard residential pricing during extreme temperatures.

rge.com
3RG&E Natural Gas Sales Service - Default gas supply
ModelUsage-basedBilling cadenceMonthly
Notes

Price per therm adjusted on the first of each month based on market conditions. Delivery rates filed with PSC.

rge.com
4Service Classification-based Pricing
ModelUsage-basedBilling cadenceMonthly
Notes

Different service classifications (SC) based on customer size and circumstances - residential, small non-residential, large non-residential.

rge.com
GTM typeB2B and B2C
B2B and B2C
Offering typeServices
Services
Core offering1 text field

Rochester Gas & Electric (RG&E) is a regulated utility that delivers electricity and natural gas to residential, commercial, industrial, and municipal customers across the Rochester, New York metropolitan area under an exclusive franchise granted by the New York State Public Service Commission. The company provides regulated energy delivery services at approved tariff rates, complemented by smart meter infrastructure, the Energy Manager customer analytics platform, energy efficiency rebate programs, demand response programs, payment/billing options, and 24/7 outage management and emergency response. RG&E also offers clean energy programs such as the NYS Clean Heat heat pump rebate, Wind Energy renewable credits, Energy Storage Solutions, and EV charging programs.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 6 values shown
  • Smart Savings Rewards program offers $70 e-gift card plus $20 bill credit for eligible smart thermostat enrollment
+5 more records
Product overview1 text field

Rochester Gas & Electric (RG&E) is a regulated utility company providing electricity and natural gas delivery services to residential and business customers in the Rochester, New York area. The company operates as part of AVANGRID Networks and offers a comprehensive suite of digital products centered around its My Account customer portal and mobile app. The core product portfolio includes smart metering infrastructure and the Energy Manager platform (with separate residential and business versions) for detailed energy usage tracking. The digital service ecosystem encompasses eBill paperless billing, AutoPay automatic payments, Budget Billing monthly payment plans, and real-time Outage Alerts notification system. Additionally, RG&E offers various efficiency and rebate programs including Smart Savings Rewards demand response, NYS Clean Heat heat pump rebates, Wind Energy renewable credits, EV charging programs, and Energy Storage Solutions. The company provides specialized assistance programs like Life Support Protection, EAP/EEAP energy assistance, and Project SHARE emergency heating aid. The mobile app integrates biometric authentication and text-based services (SMS alerts, meter reading submissions) through KUBRA payment processing infrastructure.

Product and service1 record
1Smart Meters
Scale indicator2 records

Each record includes

Type, Value, Description, Source

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight6 records

Each record includes

Type, Description

Peers10 records
TypeBroad incumbent
Description

Large Northeast regulated electric and natural gas utility holding company with comparable grid-modernization, EV, energy efficiency, and demand-response program portfolios.

TypeDirect peer
Description

Sister Avangrid subsidiary operating under the same Avangrid Networks umbrella with a nearly identical electric and natural gas distribution model in upstate New York, regulated by the same NY PSC and sharing customer platforms, programs, and parent capital.

TypeDirect peer
Description

New York State regulated electric and gas utility (a Con Edison subsidiary) with a comparable delivery-rate model, AMI rollout, EV programs, and energy efficiency offerings.

TypeDirect peer
Description

Another New York State regulated electric and gas delivery utility with a comparable portfolio of smart meter, energy efficiency, EV, and demand response programs operating under the same NY PSC framework as RG&E.

TypeBroad incumbent
Description

Large diversified Northeast utility holding company with regulated electric and gas delivery operations in New Jersey and Long Island, providing a broader benchmark for NY-region regulated utility economics and capital plans.

TypeDirect peer
Description

Regulated combination electric and natural gas utility in New York's Hudson Valley offering an essentially identical mix of delivery services, smart meters, energy efficiency rebates, and demand response programs under the same NY PSC.

TypeOthers
Description

Avangrid's other regulated distribution subsidiaries (CMP in Maine, UI in Connecticut) — comparable in business model as regulated electric delivery utilities sharing back-office, AMI platform, and digital customer tools.

TypeDirect peer
Description

Major regulated electric and natural gas distributor serving upstate and downstate New York, with the same delivery-rate, smart-meter, and energy-transition program structure as RG&E.

TypeBroad incumbent
Description

RG&E's direct parent operating segment; comparable as the broader portfolio of regulated electric and gas utilities (NYSEG, CMP, UI, RG&E) under which RG&E operates.

TypeBroad incumbent
Description

Global regulated electric utility parent of AVANGRID; comparable as the broader strategic and capital framework in which RG&E operates.

Market position
Strengths4 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat6 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights6 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Segment5 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile4 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

Integration6 records

Each record includes

Title, Type, Description, Source

AI maturity
App detail

Has app

Feature5 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment1 record

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Rochester Gas & Electric

Regulated Electric and Natural Gas Utility Servicesrge.com

Rochester Gas and Electric is a regulated electricity and natural gas delivery utility serving residential, commercial, industrial, and municipal customers across the Rochester, New York metropolitan region, operating as a wholly-owned subsidiary of Avangrid (NYSE: AGR).

What Rochester Gas & Electric does

Rochester Gas and Electric (RG&E) is a regulated electric and natural gas delivery utility serving residential, commercial, industrial, and municipal customers across the Rochester, New York metropolitan region and surrounding communities. The company is a wholly-owned subsidiary of Avangrid (NYSE: AGR), itself majority-owned by Spain's Iberdrola, and operates under an exclusive franchise granted by the New York State Public Service Commission. RG&E earns revenue primarily through PSC-approved delivery charges on electricity and gas throughput — usage-based and largely pass-through — plus state-mandated transition and systems benefit charges. Supply charges are passed through to customers at cost with no markup. Service initiation and account management are handled through an online self-service portal, mobile app (iOS/Android with biometric login), in-person offices, and 24/7 phone support, with bill payments processed through a KUBRA integration and Walmart pay-agent locations.

RG&E's core technology stack is anchored by Advanced Metering Infrastructure (AMI) including smart meters that automatically transmit hourly consumption data, eliminating estimated billing and feeding downstream digital products. The customer-facing technology layer includes the Energy Manager portal (hourly usage tracking with weather impact and personalized savings tips, also offered as a business-specific version with billed demand analysis and peak-demand insights), the Outage Map and outage alerts system, eBill paperless billing with 24 months of history, AutoPay, and Budget Billing with annual true-up. Distribution-side capabilities include Distributed Energy Resources aggregation, Non-Wires and Non-Pipe Alternatives (grid modernization substitutes for traditional capex), Smart City Technology Program for municipalities, and Bulk Energy Storage programs. Operational integrations include Google Analytics on the web property, KUBRA for payments, and the NYS Power to Choose resource for ESCO comparison.

Beyond regulated delivery, RG&E operates an extensive suite of state- and utility-funded efficiency, demand response, and energy assistance programs — Smart Savings Rewards demand response (offering a $70 e-gift card plus $20 bill credit for smart thermostat enrollment), NYS Clean Heat heat-pump rebates, Insulation and Air Sealing rebates, Commercial and Industrial Rebates, EV Programs across home and business segments, Wind Energy renewable credits, Life Support Protection, EAP/EEAP energy affordability programs, Project SHARE emergency heating aid, and an NYSERDA-partnered EmPower+ residential assessment channel. A conversational AI assistant branded 'Ava', powered by NTT DATA, provides guided support across account, billing, and energy topics.

Rochester Gas & Electric firmographics

Firmographics
Name
Rochester Gas & Electric
Legal name
Rochester Gas and Electric Co
Website
https://rge.com
Company type
Private
Founded year
1904
Operating status
Operating
Short description
Rochester Gas and Electric is a regulated electricity and natural gas delivery utility serving residential, commercial, industrial, and municipal customers across the Rochester, New York metropolitan region, operating as a wholly-owned subsidiary of Avangrid (NYSE: AGR).
Ownership category
akta.pro rank

Rochester Gas & Electric industry classification

Industry
Product category
Regulated Electric and Natural Gas Utility Services
NAICS
Electric Power Transmission, Control, and Distribution (22112), Electric Power Distribution (221122), Natural Gas Distribution (221210)
SIC
Electric Services (4911), Natural Gas Transmisison & Distribution (4923)
akta.pro primary industry
Distribution Network O&M (MV/LV Lines, Switchgear, Transformers) (EUAEAGAE)
akta.pro secondary industries
Customer Premise Equipment Interfaces (Regulators, ERTs/Modules & Indoor/Outdoor Meter Sets) (EUAJACAE), Managed EV Charging Software (Residential, Fleet, Workplace) (EUAFAMAA)

Keywords

  • Regulated utility services
  • Electricity distribution
  • Natural gas delivery
  • Smart meter infrastructure
  • Energy efficiency programs

Where Rochester Gas & Electric is headquartered

Location

Headquarters

HQ city
Rochester
HQ country
United States
HQ region
North America

Offices2 records

Markets served

Rochester Gas & Electric business model

Business model
GTM type
B2B and B2C
Offering type
Services
Cost components
Infrastructure, Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales

Revenue model

  1. Electricity Delivery Charges: Charges for delivering electricity over power lines to customers. These are fixed per kWh charges that cover the costs of facilities like transformers, distribution lines, and customer service billing. RG&E is allowed to earn a specified rate of return on these charges.
  2. Natural Gas Delivery Charges: Charges for delivering natural gas through pipelines. Covers costs of pipes, maintenance, customer service, and upgraded equipment.
  3. Electricity Supply Charges: Variable supply charges for electricity purchased on behalf of customers. RG&E makes no profit on supply costs - passes through market price directly to customers.
  4. Natural Gas Supply Charges: Variable supply charges for natural gas, adjusted monthly based on market prices. Pass-through of actual costs with no markup.
  5. Transition Charges/Surcharges: State-mandated charges reflecting the costs of making the energy industry more competitive. Applies to all customers regardless of supplier choice.
  6. Systems Benefit Charge (SBC): State-mandated charge funding clean energy activities conducted by NYSERDA and energy efficiency programs administered by RG&E.

Pricing tiers

ModelBillingPrice
Usage-basedMonthlyStandard Service Option (SC1) - Default residential electricity supply
Usage-basedMonthlyTime-of-Use Service Option (SC4) - Peak/off-peak pricing
Usage-basedMonthlyRG&E Natural Gas Sales Service - Default gas supply
Usage-basedMonthlyService Classification-based Pricing

Distribution channels5 records

Marketing channels8 records

Rochester Gas & Electric product offering

Product offering

Core offering

Rochester Gas & Electric (RG&E) is a regulated utility that delivers electricity and natural gas to residential, commercial, industrial, and municipal customers across the Rochester, New York metropolitan area under an exclusive franchise granted by the New York State Public Service Commission. The company provides regulated energy delivery services at approved tariff rates, complemented by smart meter infrastructure, the Energy Manager customer analytics platform, energy efficiency rebate programs, demand response programs, payment/billing options, and 24/7 outage management and emergency response. RG&E also offers clean energy programs such as the NYS Clean Heat heat pump rebate, Wind Energy renewable credits, Energy Storage Solutions, and EV charging programs.

Product overview

Rochester Gas & Electric (RG&E) is a regulated utility company providing electricity and natural gas delivery services to residential and business customers in the Rochester, New York area. The company operates as part of AVANGRID Networks and offers a comprehensive suite of digital products centered around its My Account customer portal and mobile app. The core product portfolio includes smart metering infrastructure and the Energy Manager platform (with separate residential and business versions) for detailed energy usage tracking. The digital service ecosystem encompasses eBill paperless billing, AutoPay automatic payments, Budget Billing monthly payment plans, and real-time Outage Alerts notification system. Additionally, RG&E offers various efficiency and rebate programs including Smart Savings Rewards demand response, NYS Clean Heat heat pump rebates, Wind Energy renewable credits, EV charging programs, and Energy Storage Solutions. The company provides specialized assistance programs like Life Support Protection, EAP/EEAP energy assistance, and Project SHARE emergency heating aid. The mobile app integrates biometric authentication and text-based services (SMS alerts, meter reading submissions) through KUBRA payment processing infrastructure.

Differentiator

Problem solved

Functional benefit

Products and services

  • Smart Meters

Quantifiable outcome

  • Smart Savings Rewards program offers $70 e-gift card plus $20 bill credit for eligible smart thermostat enrollment
  • +5 more outcomes

Companies that use Rochester Gas & Electric

Customer profile

Segments5 records

Ideal customer profiles4 records

Rochester Gas & Electric technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Integration6 records

Feature5 records

Rochester Gas & Electric partnerships and signals

Strategic signal

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Rochester Gas & Electric competitors and assessment

Company assessment

Broad incumbents

  • Eversource Energy: Large Northeast regulated electric and natural gas utility holding company with comparable grid-modernization, EV, energy efficiency, and demand-response program portfolios.
  • PSEG (Public Service Enterprise Group): Large diversified Northeast utility holding company with regulated electric and gas delivery operations in New Jersey and Long Island, providing a broader benchmark for NY-region regulated utility economics and capital plans.
  • Avangrid Networks (parent group): RG&E's direct parent operating segment; comparable as the broader portfolio of regulated electric and gas utilities (NYSEG, CMP, UI, RG&E) under which RG&E operates.
  • Iberdrola (ultimate parent): Global regulated electric utility parent of AVANGRID; comparable as the broader strategic and capital framework in which RG&E operates.

Direct peers

  • New York State Electric & Gas (NYSEG): Sister Avangrid subsidiary operating under the same Avangrid Networks umbrella with a nearly identical electric and natural gas distribution model in upstate New York, regulated by the same NY PSC and sharing customer platforms, programs, and parent capital.
  • Orange and Rockland Utilities: New York State regulated electric and gas utility (a Con Edison subsidiary) with a comparable delivery-rate model, AMI rollout, EV programs, and energy efficiency offerings.
  • Consolidated Edison (Con Edison): Another New York State regulated electric and gas delivery utility with a comparable portfolio of smart meter, energy efficiency, EV, and demand response programs operating under the same NY PSC framework as RG&E.
  • Central Hudson Gas & Electric: Regulated combination electric and natural gas utility in New York's Hudson Valley offering an essentially identical mix of delivery services, smart meters, energy efficiency rebates, and demand response programs under the same NY PSC.
  • National Grid (New York): Major regulated electric and natural gas distributor serving upstate and downstate New York, with the same delivery-rate, smart-meter, and energy-transition program structure as RG&E.

Others

  • NYSEG/RG&E CMP & UI (other Avangrid subsidiaries): Avangrid's other regulated distribution subsidiaries (CMP in Maine, UI in Connecticut) — comparable in business model as regulated electric delivery utilities sharing back-office, AMI platform, and digital customer tools.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

Rochester Gas & Electric social profiles

Digital presence

Rochester Gas & Electric financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Rochester Gas & Electric leadership team

Management profile

Number of profiles

Rochester Gas & Electric funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Rochester Gas & Electric M&A and investment

M&A and investment

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rochester Gas & Electric

What does Rochester Gas & Electric do?

Rochester Gas & Electric (RG&E) is a regulated utility that delivers electricity and natural gas to residential, commercial, industrial, and municipal customers across the Rochester, New York metropolitan area under an exclusive franchise granted by the New York State Public Service Commission. The company provides regulated energy delivery services at approved tariff rates, complemented by smart meter infrastructure, the Energy Manager customer analytics platform, energy efficiency rebate programs, demand response programs, payment/billing options, and 24/7 outage management and emergency response. RG&E also offers clean energy programs such as the NYS Clean Heat heat pump rebate, Wind Energy renewable credits, Energy Storage Solutions, and EV charging programs.

Is Rochester Gas & Electric a public or private company?

Rochester Gas & Electric is a private company. It is classified as corporate owned and is currently operating.

When was Rochester Gas & Electric founded?

Rochester Gas & Electric was founded in 1904.

Where is Rochester Gas & Electric based?

Rochester Gas & Electric is headquartered in Rochester, United States, in the North America region.

How does Rochester Gas & Electric make money?

Six revenue lines are on record. Electricity Delivery Charges are the primary driver. The others are natural Gas Delivery Charges, electricity Supply Charges, natural Gas Supply Charges, transition Charges/Surcharges and systems Benefit Charge (SBC).

Who are Rochester Gas & Electric's main competitors?

Broad incumbents on record are Eversource Energy, PSEG (Public Service Enterprise Group), Avangrid Networks (parent group) and Iberdrola (ultimate parent). Direct peers are New York State Electric & Gas (NYSEG), Orange and Rockland Utilities, Consolidated Edison (Con Edison), Central Hudson Gas & Electric and National Grid (New York). NYSEG/RG&E CMP & UI (other Avangrid subsidiaries) is listed as an others.

Does Rochester Gas & Electric have an API?

No public API is recorded for Rochester Gas & Electric.

What industry is Rochester Gas & Electric in?

Rochester Gas & Electric's product category is Regulated Electric and Natural Gas Utility Services. Its primary akta.pro industry code is EUAEAGAE, Distribution Network O&M (MV/LV Lines, Switchgear, Transformers), with a secondary code of EUAJACAE, Customer Premise Equipment Interfaces (Regulators, ERTs/Modules & Indoor/Outdoor Meter Sets). Its NAICS code is 22112 and its SIC code is 4911.

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Live signals
The Cool DownNew York utility customers can get bill-credit help at in-person events before winterRochester Gas and Electric and New York State Electric & Gas are holding in-person assistance events in September and October for Western New York customers. The events help customers learn about bill credits and energy-efficiency resources, with enrollment for HEAP opening Nov. 1.The Cool DownNew York could let utilities own power plants again as fight over electric bills escalatesNew York state regulators are considering a proposal to allow utilities, including Rochester Gas and Electric and New York State Electric and Gas, to own and operate power plants again, overturning a long-standing deregulation rule. Avangrid, the parent company of these utilities, argues that utility-led generation is necessary to meet clean energy goals and grid reliability, while independent power producers oppose the move fearing increased costs and project delays for consumers.The Cool DownMore than 46,000 upstate New Yorkers lost utility service within two months over unpaid billsUpstate New York utilities disconnected more than 46,000 residential customers over unpaid bills in May and June, with National Grid, Niagara Mohawk, NYSEG, and Rochester Gas & Electric reporting significant shutoffs. These disconnections create a financial burden for households and potentially increase rates for other customers as utilities attempt to recover lost revenue.WHEC.comRochester’s Pinnacle Apartments hit by another power outage; RG&E crews respondRG&E crews responded to a power outage at Pinnacle Apartments in Rochester on Sunday morning, which caused all three elevators to fail and stranded residents for hours. PathStone, the building's management company, stated that the outage was not related to the elevator systems and noted that previous outages had also occurred. Residents expressed concern over safety risks, particularly for seniors and those requiring medical equipment like oxygen tanks.The Cool DownNew York orders $50 million in utility penalties returned to customers after service failuresThe New York State Public Service Commission found that five utilities—National Grid, NYSEG, RG&E, Central Hudson, and Liberty Utilities—failed to meet state customer service standards and ordered $50 million in penalties to be returned to customers through negative revenue adjustments. National Grid received the largest assessment at $16.9 million, falling short on customer satisfaction surveys and call-answer targets, and missing at least 883 scheduled appointments. The PSC stated that the enforcement action aims to make utilities uphold customer experience as a priority and could drive stronger oversight and improved service over time.The Cool DownNew York utilities warn summer power use can hit bills fast, and free alerts can flag it earlyNew York State Electric and Gas and Rochester Gas and Electric are urging customers to closely monitor electricity usage during peak summer cooling season, warning that heavy air conditioner, fan, and pool pump use can quickly increase monthly bills. The utilities are offering free automated usage alerts that notify customers when daily consumption deviates from their 30-day average, along with the Energy Manager online tool for tracking household energy over time. They recommend simple at-home changes such as closing blinds on hot days, using ceiling fans, sealing air leaks, and raising thermostats by 7-10 degrees to reduce cooling costs.Business Wire BlogNYSEG and RG&E Economic Development Leader Receives NYSEDC’s James W. Griffin Rising Star AwardThe New York State Economic Development Council announced Joseph Sayre, Manager of Economic Development at New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E), as the recipient of the James W. Griffin Rising Star Award, recognizing economic development professionals under age 40 for their contributions to New York State's economy. Among Sayre's key accomplishments was his leadership role in securing the Fairlife dairy production facility in Webster, New York — a $650 million investment that will become the largest dairy production facility in the Northeast and create approximately 250 new jobs, and he also helped advance the Uptown Landing mixed-use housing development bringing 634 residential units to the Finger Lakes region.WHEC.comPolice: Driver taken to hospital after two-vehicle accident at the intersection of Scio and Lewis streetsA two-vehicle accident involving a BMW sedan and an Amazon delivery van occurred at the intersection of Scio and Lewis streets in Rochester, New York, resulting in serious injuries to the BMW driver. Police reported that the BMW was speeding when it collided with the Amazon van, which subsequently hit a light post and damaged a power line requiring RG&E's response. Amazon is currently managing the logistics for undelivered packages while the investigation into the cause remains ongoing.Energy CentralIntegrating Programs to Expand EV Charging Infrastructure While Enhancing Grid Planning and Load OptimizationFranklin Energy has implemented three integrated EV charging programs with New York State Electric & Gas and Rochester Gas and Electric: the EV Make-Ready program, the Demand Charge Rebate program offering 50% rebates on demand charges, and the Load Management Technology Incentive Program providing incentives for load management technologies. The article highlights data-driven insights from four years of implementation, including segment-specific trends, the importance of contractor engagement, and the feasibility of data sharing, while emphasizing that the programs are designed to ensure grid reliability while accelerating EV adoption.Business Wire BlogAvangrid Utility Companies Install 650 Smart Devices on Maine and New York’s Grid in 2025Avangrid, Inc. announced that its utility subsidiaries Central Maine Power, New York State Electric & Gas, and Rochester Gas and Electric installed over 650 smart devices across Maine and Upstate New York in 2025. These devices strengthen grid reliability for more than 1.3 million customers by enabling operators to remotely sectionalize circuits and reroute electricity during outages, restoring service in as little as five minutes. The installation is part of a broader grid modernization plan to make energy infrastructure more resilient against increasingly frequent extreme weather events.