Express Courier
Express Courier d.o.o. Sarajevo is a privately held Bosnian logistics firm founded in 2010 that serves as the authorized UPS representative in Bosnia and Herzegovina, providing international and domestic parcel, freight, customs clearance, and warehousing services to importers, exporters, local businesses, and consumers.
- Company typePrivate
- Founded2010
- HeadquartersSarajevo, Bosnia & Herzegovina
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Express Courier does
Express Courier d.o.o. Sarajevo is a privately held logistics company founded in 2010 and headquartered in Sarajevo, Bosnia and Herzegovina. It has served as the authorized UPS (United Parcel Service) Service Contractor (ASC) in Bosnia and Herzegovina since 2011, providing businesses and individuals with access to UPS's global parcel and freight network spanning 200+ countries. The company's core services comprise four lines: international transport (air, road, and sea freight via UPS service tiers — Express Plus, Express, Express Saver, and Expedited), domestic transport with 24-48 hour delivery across Bosnia and Herzegovina, customs clearance services for import/export/transit shipments including EU ICS2 compliance, and warehousing/distribution in company-owned or leased facilities.
The technology stack is light and primarily customer-facing: an online shipment tracking system integrated with UPS's global tracking infrastructure, plus a website-based quote-request and contact workflow. The company does not offer a public API, SDK, mobile app, or proprietary AI/ML systems; any advanced route optimization or sustainability technology is inherited from UPS rather than built in-house. Three physical locations in Sarajevo (headquarters at Rajlovačka cesta bb, plus Aerodrom Sarajevo and Halilovići branch offices) serve as the operational footprint.
The business model is transaction-based: revenue is earned through per-shipment fees, fuel surcharges (33% on domestic as of April 2026, 28.50% on international UPS services as of September 2024), and service fees for customs and warehousing. Customer segments are horizontally distributed across importers/exporters, local business entities, and individual consumers, with no named anchor accounts disclosed. Distribution is direct via offices and online, while international reach is achieved through the UPS franchise-like relationship — a structural dependency on a single partner that simultaneously enables the company's scale and concentrates its strategic risk.
Express Courier firmographics
Firmographics- Name
- Express Courier
- Legal name
- Express Courier d.o.o. Sarajevo
- Website
- https://ecbh.ba
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Express Courier d.o.o. Sarajevo is a privately held Bosnian logistics firm founded in 2010 that serves as the authorized UPS representative in Bosnia and Herzegovina, providing international and domestic parcel, freight, customs clearance, and warehousing services to importers, exporters, local businesses, and consumers.
- Ownership category
- akta.pro rank
Express Courier industry classification
Industry- Product category
- Logistics Services
- NAICS
- Couriers and Express Delivery Services (492110), Freight Transportation Arrangement (488510)
- SIC
- Air Courier Services (4513), Arrangement Of Transportation Of Freight & Cargo (4731), Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- International Express (Time-Definite Cross-Border) (TLAAABAB)
- akta.pro secondary industries
- Express / Time-Critical Air Freight (Next-Flight-Out, AOG, Just-in-Time) (TLACAAAD), Customs Clearance & Import Documentation Services (HSAKACAC)
Keywords
Where Express Courier is headquartered
LocationHeadquarters
- HQ city
- Sarajevo
- HQ country
- Bosnia & Herzegovina
- HQ region
- Europe
Offices3 records
Markets served
Express Courier business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Supply Chain, Personnel, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- International Courier and Freight Services: Express Courier generates revenue through international transport services including air, road, and sea freight, leveraging the UPS global network. Revenue is earned through shipping fees based on weight, dimensions, destination, and service level (UPS Express Plus, UPS Express, UPS Express Saver, UPS Expedited).
- Domestic Transport and Delivery: Domestic courier services within Bosnia and Herzegovina with delivery to all addresses within 24-48 hours. Revenue generated through per-shipment fees plus fuel surcharges.
- Customs Clearance Services: Comprehensive customs services for import, export, and transit shipments, both domestically and internationally. Revenue earned through service fees for customs procedures and documentation handling.
- Warehousing and Distribution: Temporary and permanent storage solutions for customs and non-customs goods in company-owned or leased warehouse facilities. Revenue from storage fees and distribution handling charges.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | UPS Express Plus - Premium time-definite delivery by 9:00 AM |
| Transaction based/ take rate | Pay-as-you-go | UPS Express - Time-definite delivery by 10:30 AM, 12:00 PM, or 2:00 PM |
| Transaction based/ take rate | Pay-as-you-go | UPS Express Saver - Economy time-definite delivery by end of business day |
| Transaction based/ take rate | Pay-as-you-go | UPS Expedited - Economical delivery for non-European destinations |
| Transaction based/ take rate | Pay-as-you-go | Domestic Transport - Standard courier delivery within Bosnia and Herzegovina |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Express Courier product offering
Product offeringCore offering
Express Courier provides international and domestic courier, freight forwarding, customs clearance, and warehousing services as the authorized UPS (ASC) representative in Bosnia and Herzegovina. It ships packages and documents to more than 200 countries through the UPS global network and offers 24-48 hour domestic delivery across BiH, including special transport for heavier items. The company also handles customs documentation for import, export, and transit shipments and operates its own warehouses for customs and non-customs goods.
Product overview
Express Courier is a UPS-authorized service provider (ASC for UPS) in Bosnia and Herzegovina offering a portfolio of logistics and courier services. The core offering consists of international transport (air, road, and sea freight), domestic transport (24-48 hour delivery across BiH), customs clearance services, and distribution/warehousing solutions. These are supplemented by the UPS-branded service tiers (UPS Express Plus, UPS Express, UPS Express Saver, UPS Expedited) and UPS Supply Chain Solutions for larger shipments. The company also provides an online shipment tracking system as part of its service delivery. The product portfolio functions as a single integrated logistics service backed by the global UPS network, rather than a modular software platform.
Differentiator
Problem solved
Functional benefit
Products and services
- International Transport Comprehensive international freight forwarding services including air, road, and sea transport, providing reliable and efficient global delivery solutions via the UPS network to 200+ countries.
- Domestic Transport Efficient domestic delivery services ensuring delivery to all addresses within 24-48 hours across Bosnia and Herzegovina, including special transport for larger or heavier shipments requiring expedited handling.
- Customs Services Comprehensive customs clearance services for import, export, and transit shipments, handling all customs procedures at both domestic and international levels.
- Distribution and Warehousing Temporary and permanent storage solutions for customs and non-customs goods in company-owned or rented warehouse facilities that meet all legal and technical standards for safe storage.
Quantifiable outcome
- Domestic delivery within 24-48 hours across Bosnia and Herzegovina
Companies that use Express Courier
Customer profileSegments3 records
Ideal customer profiles3 records
Express Courier technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Express Courier partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- UPS (United Parcel Service)coreExpress Courier d.o.o. has been an authorized representative (ASC - Authorized Service Contractor) of UPS in Bosnia and Herzegovina since 2011. This partnership provides access to the global UPS network for international courier and freight services, including UPS-branded aircraft, global tracking systems, and standardized service offerings (UPS Express Plus, UPS Express, UPS Express Saver, UPS Expedited). The partnership enables Express Courier to offer worldwide delivery services to its customers in Bosnia and Herzegovina.
Scale indicators6 records
Recent moves7 records
Expansion highlights4 records
Express Courier competitors and assessment
Company assessmentBroad incumbents
- UPS: The global parent network whose ASC arrangement Express Courier operates under. UPS serves as the benchmark for service levels (Express Plus, Express, Saver, Expedited) and is the structural reference point against which Express Courier's product portfolio is defined.
- BH Pošta: National postal operator of Bosnia and Herzegovina offering domestic and international parcel and freight services plus customs handling. Comparable as a broad incumbent alternative for both B2C and SME parcel volume in the same domestic market.
Direct peers
- GLS (General Logistics Systems): European parcel delivery network operating across the Balkans, offering domestic and international parcel services for B2B and B2C shippers. Directly competes with Express Courier on regional road-based parcel and e-commerce fulfillment.
- DHL Express: Global integrated express carrier offering international time-definite delivery and customs services in Bosnia and Herzegovina via local partners. Directly comparable to Express Courier as the principal competing global integrator in the same product category with similar UPS Express Plus / Express / Saver tiering.
- DPD: European parcel delivery network with coverage in the Western Balkans. Comparable to Express Courier on domestic and international B2B/B2C parcel services, time-definite delivery options, and pickup-and-delivery operating model.
- Overseas Express: Bosnia and Herzegovina-based courier and logistics company offering international express, domestic delivery, and freight forwarding services. Directly competes with Express Courier on the same domestic and regional parcel and freight product set in BiH.
- Euro Express: Local BiH courier and freight forwarding company offering domestic and international delivery services. Comparable to Express Courier as a same-market competitor targeting overlapping BiH importer/exporter and SMB customer segments.
- FedEx: Global express integrator with services in the Western Balkans region via local representative networks. Directly competes with Express Courier on international time-definite parcel delivery and serves the same importer/exporter customer base.
Regional players
- City Express: Serbian-headquartered regional courier and logistics provider operating across the Western Balkans. Comparable to Express Courier on regional cross-border parcel and freight services targeting similar SMB/importer-exporter customer segments.
- Hrvatska Pošta (PostExpress): Croatian national postal operator with express parcel and freight services extending into BiH via cross-border partnerships. Comparable as a regional postal incumbent offering time-definite parcel services targeting similar cross-border trade customers.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Express Courier social profiles
Digital presenceExpress Courier financial estimates
Financial estimateRevenue estimate
Valuation estimate
Express Courier leadership team
Management profileNumber of profiles
Profiles3 records
Express Courier funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Express Courier M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Express Courier
What does Express Courier do?
Express Courier provides international and domestic courier, freight forwarding, customs clearance, and warehousing services as the authorized UPS (ASC) representative in Bosnia and Herzegovina. It ships packages and documents to more than 200 countries through the UPS global network and offers 24-48 hour domestic delivery across BiH, including special transport for heavier items. The company also handles customs documentation for import, export, and transit shipments and operates its own warehouses for customs and non-customs goods.
Is Express Courier a public or private company?
Express Courier is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Express Courier founded?
Express Courier was founded in 2010. It employs 51 to 100 people.
Where is Express Courier based?
Express Courier is headquartered in Sarajevo, Bosnia & Herzegovina, in the Europe region.
How does Express Courier make money?
Four revenue lines are on record. International Courier and Freight Services are the primary driver. The others are domestic Transport and Delivery, customs Clearance Services and warehousing and Distribution.
Who are Express Courier's main competitors?
Broad incumbents on record are UPS and BH Pošta. Direct peers are GLS (General Logistics Systems), DHL Express, DPD, Overseas Express, Euro Express and FedEx. Regional players are City Express and Hrvatska Pošta (PostExpress).
Does Express Courier have an API?
No public API is recorded for Express Courier.
What industry is Express Courier in?
Express Courier's product category is Logistics Services. Its primary akta.pro industry code is TLAAABAB, International Express (Time-Definite Cross-Border), with a secondary code of TLACAAAD, Express / Time-Critical Air Freight (Next-Flight-Out, AOG, Just-in-Time). Its NAICS code is 492110 and its SIC code is 4513.