Enterprise RPA
Enterprise RPA is a Manchester-based RPA and AI consultancy founded in 2018 that delivers preconfigured automation to UK social housing providers and local authorities, covering Universal Credit verification, rent adjustments, email rerouting, and invoice processing. Now a Voicescape subsidiary.
- Company typePrivate
- Founded2018
- HeadquartersOxford, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Enterprise RPA does
Enterprise RPA is a Manchester, UK-based automation consultancy founded in 2018 that delivers Robotic Process Automation (RPA), artificial intelligence (AI), and digital assistant solutions primarily to UK social housing providers and local authorities. The company builds preconfigured automation modules targeting sector-specific high-volume administrative workflows: Universal Credit Verification (UCV) processing against DWP, Direct Debit rent adjustments, Housing Benefit (HB) overpayment invoicing, and email rerouting/categorisation. Underlying technology combines UiPath (RPA), Druid AI (conversational AI), and Microsoft automation tools, with natural language processing (NLP), optical character recognition (OCR), and document understanding applied across products; integrations span CRM systems, Housing Management platforms (Aareon, Civica), and chat surfaces (Slack, WhatsApp, Facebook Messenger). Quantified operational outcomes include 4–5x productivity gains for customers, 200,000+ DWP claims processed during the April–May 2025 UCV peak, 2.5x Former Tenant Arrears collection lift, and up to 80% automatic match rates for remittance advice.
Enterprise RPA firmographics
Firmographics- Name
- Enterprise RPA
- Legal name
- Enterprise RPA Limited
- Website
- https://enterpriserpa.co.uk
- Company type
- Private
- Founded year
- 2018
- Operating status
- Acquired
- Headcount range
- 11–50 employees
- Short description
- Enterprise RPA is a Manchester-based RPA and AI consultancy founded in 2018 that delivers preconfigured automation to UK social housing providers and local authorities, covering Universal Credit verification, rent adjustments, email rerouting, and invoice processing. Now a Voicescape subsidiary.
- Ownership category
- akta.pro rank
Enterprise RPA industry classification
Industry- Product category
- Robotic Process Automation Software
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Robotic Process Automation (RPA) & Hyperautomation Platforms (HDAEAKAF)
- akta.pro secondary industries
- Digital Process Automation (DPA) & Orchestration Suites (HDAEAHAF), Enterprise Work Management & Collaborative Workflow Platforms (HDAEAHAI), Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents) (BPAEAIAI)
Keywords
Where Enterprise RPA is headquartered
LocationHeadquarters
- HQ city
- Oxford
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Enterprise RPA business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Automation Consultancy Services: Professional consultancy services for RPA implementation, including process assessment, solution design, delivery, and ongoing support. Provides full support throughout the automation journey including programming, testing, and dashboard setup.
- Software Resell: Resells RPA software solutions including UiPath and other automation platforms as part of comprehensive automation packages.
- Managed Services: Ongoing managed services for automation including proactive monitoring, response times, and ongoing improvements as client needs evolve.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise RPA offers preconfigured modules and proven methods for quick deployment. Solutions are designed as foundations for more automations across the organisation. |
| Subscription | Annual | Fixed costs for unlimited email processing per inbox, ensuring budget predictability |
| Subscription | Annual | G-Cloud 14 procurement framework available for government bodies |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Enterprise RPA product offering
Product offeringCore offering
Enterprise RPA is an automation consultancy that designs, develops, and delivers Robotic Process Automation (RPA) and AI-powered digital solutions to social housing providers, local authorities, and other organisations. Its core offerings centre on prebuilt automation modules (Universal Credit Verification, Direct Debit rent adjustment, Email ReRoute, Housing Benefit overpayment invoice processing) plus AI digital assistants, resold RPA platforms (UiPath, Druid AI), and managed services for ongoing monitoring and improvement.
Product overview
Enterprise RPA is a Manchester-based automation consultancy founded in 2018, specialising in Robotic Process Automation (RPA), Artificial Intelligence, and Digital Assistants for the social housing sector and broader industries. Their product portfolio centres on housing-specific automation solutions (UCV Automation, Direct Debit Automation, Email ReRoute, HB Overpayment Invoice Automation) combined with business-wide process automation and AI-powered Digital Assistants. The company operates as a UiPath Primary Partner and Microsoft Automation Innovation Partner, offering prebuilt automation solutions that integrate with housing management and CRM systems. In January 2026, Enterprise RPA was acquired by Voicescape to create the UK's first integrated AI & RPA platform for social landlords and local authorities.
Differentiator
Problem solved
Functional benefit
Products and services
- UCV Automation (Universal Credit Verification) Automated solution for social landlords that streamlines the Universal Credit verification process by checking tenant details against in-house databases, applying validation rules, and submitting approved claims with notes recorded on the resident's account. Successfully submitted over 200,000 claims to the DWP during the April–May 2025 peak period.
- Direct Debit Rent Adjustment Automation Automation solution that handles annual rent adjustments and notifications for housing providers. Updates rent balances, verifies tenant records, issues batch notifications, supports multiple tenancy types, and adapts to organisational policies and local authority requirements.
- Email ReRoute Processing RPA and AI-powered email categorisation solution that uses NLP to automatically redirect emails to the right department or log them as cases in CRM systems. Handles enquiries about rent, benefits, ASB, inspections and more, with continuous learning via confidence scores and retraining for low-confidence messages.
- HB Letter Automation (Housing Benefit Overpayment Invoice Automation) Automation for Housing Benefit overpayment invoice processing that captures invoices from email, portals and shared folders, uses AI to read and classify documents, checks key information against tenancy and payment records, raises purchase orders, and stores evidence. Handles 400–600 invoices per week, replacing approximately 30 hours of routine admin.
- Digital Assistant (AI Virtual Assistant) AI-powered conversational virtual assistants for customer service, HR, IT service desk and employee engagement. Uses NLP to understand intent, performs appropriate processes to resolve issues, routes complex enquiries to human agents, and is available 24/7 for automated support and query resolution.
- Business-Wide Automation Solutions Functional automation solutions applicable across multiple departments including PL inbox processing, starter/mover/leaver automation, and other key processes for efficiency and reduced manual effort in HR, Finance, Customer Services, and IT Service Management.
- PILOT RPA Concept-service offering fast and measured ROI for tangible automation results, enabling organisations to quickly test automation potential before full implementation.
- SKILL STARTER Enterprise RPA Accelerate training approach that develops in-house automation competency, with trusted advice from experienced consultants to equip teams with the skills and confidence to make the most of automation technology.
- ONE CASE RPA Ready service providing guidance to pick a single use-case and deliver robot-return fast value to the customer organisation.
- AUTOMATION CANDIDATE MAP Service that works with subject matter experts to identify candidate RPA processes for automation prioritisation and digital transformation planning.
- CONNECT RPA Service that links RPA, Document Understanding, and Digital Assistants for enterprise transformation initiatives, combining the full automation stack under a unified engagement.
Quantifiable outcome
- 4-5x productivity gains compared to manual processing
- +6 more outcomes
Companies that use Enterprise RPA
Customer profileNamed customers11 records
Segments3 records
Ideal customer profiles3 records
Enterprise RPA technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability16 records
Feature6 records
Enterprise RPA partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered flagship, core and secondary.
- VoicescapeflagshipVoicescape acquired Enterprise RPA on January 30, 2026. The acquisition combines Voicescape's AI-driven tenant engagement with Enterprise RPA's automation capabilities to create the UK's first integrated AI and RPA platform for social landlords and local authorities. The combined entity serves nearly 100 UK social landlords and local authorities with a 70-strong team. All existing customer contracts, pricing, and support arrangements remain unchanged.
- UiPathcoreUiPath is a Primary Partner of Enterprise RPA. As a major RPA software platform, UiPath provides the underlying technology that Enterprise RPA uses to deliver automation solutions. Enterprise RPA is a Primary Partner of UiPath and delivers UiPath-based automation implementations.
- Druid AIcoreDruid AI is a Primary Partner of Enterprise RPA. Enterprise RPA resells and implements Druid AI's conversational AI and virtual assistant solutions as part of their digital transformation offerings.
- MicrosoftsecondaryMicrosoft is an Automation Innovation Partner of Enterprise RPA. The partnership provides access to Microsoft automation technologies and ecosystem integration capabilities.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
Enterprise RPA competitors and assessment
Company assessmentBroad incumbents
- Appian: Low-code process automation and AI platform with deep public-sector and regulated-industry footprint. Comparable as an incumbent platform competing for the same process-orchestration budgets inside housing providers and local authorities, including via G-Cloud 12/13/14 listings.
- ServiceNow: Enterprise workflow and hyperautomation platform with native RPA, document understanding and virtual-agent capabilities. Comparable as an incumbent capable of absorbing the cross-departmental automation use cases (HR, IT, customer service) that Enterprise RPA targets in its business-wide offering.
- UiPath: Global RPA platform vendor whose software Enterprise RPA resells and implements as a Primary Partner. Comparable as the platform ecosystem Enterprise RPA's services stack is built on; sets competitive pricing and partner economics that shape the addressable market.
- Blue Prism (SS&C): Established enterprise RPA platform vendor (now part of SS&C) used by many UK enterprises and public-sector bodies. Comparable as a competing platform stack and indirect channel alternative that Enterprise RPA's customers may choose instead of UiPath-based delivery.
- Microsoft Power Automate: Microsoft's low-code RPA and workflow platform bundled into the Microsoft 365 / Azure stack. Comparable as a competitor stack Enterprise RPA can deliver against (Microsoft is also listed as an Enterprise RPA Automation Innovation Partner), particularly attractive to UK local authorities on Microsoft contracts.
Emerging players
- ABBYY: Document AI and intelligent document processing vendor embedded across RPA stacks including UiPath. Comparable as a complementary/competing technology supplier for the OCR + NLP + document-understanding capabilities central to Enterprise RPA's invoice, remittance and email-reroute offerings.
- Bizagi: Independent low-code process automation and iBPMS vendor used by enterprises to digitize and orchestrate business workflows. Comparable as a platform alternative positioned in the same digital process automation category that Enterprise RPA layers RPA on top of.
Direct peers
- Genfour: UK RPA and intelligent-automation services firm offering consultancy, delivery, and managed bot operations to enterprise and public sector. Direct comparability: similar services-only boutique operating model and RPA/AI capability mix.
- Robiquity: UK-based automation consultancy and UiPath partner delivering RPA implementations, managed services and digital assistants across regulated industries. Direct comparability: same RPA-implementation-as-a-service model and primary reliance on UiPath, competing for the same UK enterprise customers.
- Tquila Automation: UK-headquartered UiPath Platinum partner providing RPA consulting, managed services and Academy training to enterprises and public sector. Direct comparability: same UK RPA-services-led GTM, UiPath-centric stack, and managed-services revenue model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Enterprise RPA social profiles
Digital presenceEnterprise RPA compliance and trust
Trust signalCompliance2 records
Enterprise RPA financial estimates
Financial estimateRevenue estimate
Valuation estimate
Enterprise RPA leadership team
Management profileNumber of profiles
Profiles2 records
Enterprise RPA funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Enterprise RPA M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Enterprise RPA
What does Enterprise RPA do?
Enterprise RPA is an automation consultancy that designs, develops, and delivers Robotic Process Automation (RPA) and AI-powered digital solutions to social housing providers, local authorities, and other organisations. Its core offerings centre on prebuilt automation modules (Universal Credit Verification, Direct Debit rent adjustment, Email ReRoute, Housing Benefit overpayment invoice processing) plus AI digital assistants, resold RPA platforms (UiPath, Druid AI), and managed services for ongoing monitoring and improvement.
Is Enterprise RPA a public or private company?
Enterprise RPA is a private company. It is classified as corporate owned and is currently acquired.
When was Enterprise RPA founded?
Enterprise RPA was founded in 2018. It employs 11 to 50 people.
Where is Enterprise RPA based?
Enterprise RPA is headquartered in Oxford, United Kingdom, in the Europe region.
How does Enterprise RPA make money?
Three revenue lines are on record. Automation Consultancy Services are the primary driver. The others are software Resell and managed Services.
Who are Enterprise RPA's main competitors?
Broad incumbents on record are Appian, ServiceNow, UiPath, Blue Prism (SS&C) and Microsoft Power Automate. Emerging players are ABBYY and Bizagi. Direct peers are Genfour, Robiquity and Tquila Automation.
Does Enterprise RPA have an API?
No public API is recorded for Enterprise RPA.
What industry is Enterprise RPA in?
Enterprise RPA's product category is Robotic Process Automation Software. Its primary akta.pro industry code is HDAEAKAF, Robotic Process Automation (RPA) & Hyperautomation Platforms, with a secondary code of HDAEAHAF, Digital Process Automation (DPA) & Orchestration Suites. Its NAICS code is 541511 and its SIC code is 7373.