Papua New Guinea Department of Information and Communications Technology
The Papua New Guinea Department of Information and Communications Technology (DICT) is the lead government agency driving national digital transformation, operating the SevisPNG Digital Public Infrastructure — including SevisPass digital ID, SevisWallet, SevisDEx data exchange, and the AWS-based Government Cloud — to serve 10M+ citizens, all government agencies, and an expanding partner ecosystem.
- Company typePrivate
- Founded1955
- HeadquartersLae, Papua New Guinea
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Papua New Guinea Department of Information and Communications Technology does
The Papua New Guinea Department of Information and Communications Technology (DICT) is the lead government agency responsible for Papua New Guinea's national digital transformation, operating under the Digital Government Act 2022 and the National ICT Act 2009. DICT designs, builds, and coordinates the country's Digital Public Infrastructure (SevisPNG), comprising SevisPass (national biometric digital ID), SevisWallet (mobile credential wallet), SevisDEx (secure cross-government data exchange), SevisPortal (citizen services portal), SevisPay (digital payments), and the AWS-based Government Cloud platform mandated for all national and provincial public bodies. The department also enforces 8 mandatory Government Digital Standards covering Cloud, Data Center, Data, Digital ID, E-Payment, ICT Procurement, ISP, and Social Media, and leads the National Cyber Security Centre and SIM registration regulatory framework through NICTA.
DICT serves 10M+ PNG citizens (addressing a 60-70% unbanked population and targeting 70%+ mobile penetration), all national and provincial government agencies, and an expanding ecosystem of relying partners including telecommunications operators (Telikom PNG), banks (MiBank), superannuation (NASFUND), professional bodies (CPAPNG), MSMEs, and universities. As a government department, DICT is funded through national budget appropriations and development partner support — including USD $120M (Pukpuk Connectivity Initiative), US$30M (US Government satellite program), and K9.5M (Australia for SevisDEx and Protective DNS). The go-to-market motion is policy-led: DICT drives adoption through mandatory digital standards, a national Digital Transformation Officer network embedded in each agency, public consultations on draft policies, and strategic partnerships with sovereign partners (Australia, USA, China/Tsinghua, ITU/ITI) and global technology vendors (AWS, Oracle, Starlink). The department is itself undergoing major structural reform under NEC Decision 252/2020, with the Draft National Sovereign AI and Digital Transformation Strategy proposing creation of a new Department of Digital Transformation and Artificial Intelligence and the Kumul Digital Infrastructure Holding Company.
Papua New Guinea Department of Information and Communications Technology firmographics
Firmographics- Name
- Papua New Guinea Department of Information and Communications Technology
- Legal name
- Department of Information and Communications Technology
- Website
- https://ict.gov.pg
- Company type
- Private
- Founded year
- 1955
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- The Papua New Guinea Department of Information and Communications Technology (DICT) is the lead government agency driving national digital transformation, operating the SevisPNG Digital Public Infrastructure — including SevisPass digital ID, SevisWallet, SevisDEx data exchange, and the AWS-based Government Cloud — to serve 10M+ citizens, all government agencies, and an expanding partner ecosystem.
- Ownership category
- akta.pro rank
Papua New Guinea Department of Information and Communications Technology industry classification
Industry- Product category
- Government Digital Infrastructure
- NAICS
- Public Administration (92), Executive, Legislative, and Other General Government Support (921), Regulation and Administration of Communications, Electric, Gas, and Other Utilities (92613)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Communications Services, Nec (4899)
- akta.pro primary industry
- Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)
- akta.pro secondary industries
- Public Sector & Government ERP (HDAEAEAG), Digital Policy, Data Governance & Cybersecurity Standards Cooperation (BPADANAH)
Keywords
Where Papua New Guinea Department of Information and Communications Technology is headquartered
LocationHeadquarters
- HQ city
- Lae
- HQ country
- Papua New Guinea
- HQ region
- Oceania
Offices1 record
Markets served
Papua New Guinea Department of Information and Communications Technology business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations
Revenue model
- Government Budget Allocation: DICT is a government department funded through national budget allocations. The department drives digital transformation policy and infrastructure development funded by government appropriations and development partner support.
Go-to-market motion1 record
Distribution channels6 records
Marketing channels6 records
Papua New Guinea Department of Information and Communications Technology product offering
Product offeringCore offering
The Department of Information and Communications Technology (DICT) is the lead government agency in Papua New Guinea responsible for national digital transformation. It delivers the SevisPNG Digital Public Infrastructure program comprising SevisPass (national biometric digital ID), SevisWallet (mobile credential wallet), SevisDEx (secure data exchange), and SevisPortal (citizen services portal), along with a sanctioned Government Cloud (AWS-based) platform and shared e-government systems (e-Recruitment, e-Procurement, e-Budget, e-HR, e-Finance) for national and provincial government bodies.
Product overview
DICT leads Papua New Guinea's digital transformation as a government department providing public-facing digital infrastructure and services. The core SevisPNG Digital Public Infrastructure ecosystem includes SevisPass (national digital identity with biometric authentication), SevisWallet (mobile credential wallet and payments app), SevisDEx (secure data exchange platform), and SevisPortal (citizen services portal). Supporting e-Government systems include e-Recruitment, e-Procurement, e-Budget, e-HR, and e-Finance as part of a single enterprise architecture. Government Cloud provides cloud hosting infrastructure for national and provincial government bodies. The product portfolio enables secure identity verification, trusted data sharing, digital payments, and streamlined government service delivery aligned with the Digital Government Act 2022 and Digital Government Plan 2023-2027.
Differentiator
Problem solved
Functional benefit
Brands
- SevisPass: National digital ID platform enabling secure identity verification and authentication for citizens
- SevisWallet
- SevisDex
- SevisPay
- SevisPortal
- Government Cloud (GovCloud)
- SevisPNG
Products and services
- SevisPass Papua New Guinea's national digital identity platform providing biometric digital ID for citizens, enabling secure authentication and identity verification across government and private sector services including banking, SIM registration, and government procurement.
- SevisWallet Mobile application for holding and presenting trusted digital credentials including digital banking with MiBank, mobile credit top-up, and integration with SevisPass for eKYC identity verification; available on iOS App Store and Google Play Store.
- SevisDEx (Sevis Data Exchange) Secure interoperability platform connecting registries and digital services, enabling consent-based data exchange across government systems and relying partners including telcos, banks, and financial institutions.
- SevisPortal Government services portal providing citizen-centric access to digital government services, aligned with the Digital Government Act 2022.
- Government Cloud (GovCloud) AWS-based cloud infrastructure for National and Provincial Government bodies to host or deploy ICT solutions, mandated under Digital Government Act 2022 Part III, featuring Government Domain Name Hosting, Virtual Private Cloud, Website Hosting, Email Hosting, SaaS, PaaS, DaaS, and Disaster Recovery Services.
Quantifiable outcome
- 60-70% unbanked population targeted for financial inclusion through SevisWallet integration
- +2 more outcomes
Companies that use Papua New Guinea Department of Information and Communications Technology
Customer profileNamed customers9 records
Segments6 records
Ideal customer profiles4 records
Papua New Guinea Department of Information and Communications Technology technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability4 records
Feature5 records
Papua New Guinea Department of Information and Communications Technology partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and minor.
- Transparency International PNG (TIPNG)corePartnership for validation of National Right to Information (RTI) Policy, promoting transparency and combating corruption.
- Australia (Department of Foreign Affairs and Trade)coreStrategic digital partnership including K5 million for SevisDEx, K4.5 million for Protective DNS, Pacific Digital and AI Principles development, updated MoU on cyber cooperation, and co-hosting Digital Transformation Summit 2026.
- International Training Institute (ITI)coreFive-year MOU to strengthen cooperation in AI, ICT skills development, training, research, and digital innovation. Focus on curriculum enhancement, internships, corporate training, and joint AI-driven use case development.
- MSME CouncilcoreMoU to integrate MSME membership database with SevisPass for efficient registration, data protection, and digital cross-border trading platform connecting PNG MSMEs with APEC economies.
- Certified Practising Accountants PNG (CPAPNG)coreMoU for biometric electronic voting platform, automated membership enrollment, CPD registration, and ICT infrastructure upgrades aligned with national ICT standards.
- Starlink (SpaceX)coreLicensed satellite internet provider to complement existing mobile and fixed broadband infrastructure, expanding connectivity to rural and underserved communities.
- NASFUNDcoreMoU for SevisPass and SevisWallet integration enabling digital membership credentials, secure identity verification for superannuation services.
- China (Tsinghua University)minorAI capacity building workshop attended by PNG delegates, exploring partnerships with Tsinghua and Chinese tech hubs for AI development under PNG's High-Level AI Strategy.
- Telikom PNGcoreMoU signed to accelerate digital modernization through joint infrastructure development focusing on Digital Public Infrastructure, digital identity systems, e-government services, and connectivity expansion nationwide.
- AWS (Amazon Web Services)coreAWS provides cloud infrastructure for Government Cloud Platform, enabling 300+ AWS services for SaaS, PaaS, DaaS deployments.
- CyberCXminorFacilitating Cyber War Game exercises with NCSC to strengthen national cyber readiness.
- ABC International DevelopmentminorPartnership through Media Development Initiative (MDI) for bridging gender gap in ICT.
- National Cyber Security Centre (NCSC)coreDICT leads cybersecurity coordination through NCSC, establishing National CERT and cyber resilience frameworks.
Scale indicators9 records
Recent moves8 records
Expansion highlights6 records
Papua New Guinea Department of Information and Communications Technology competitors and assessment
Company assessmentDirect peers
- GovTech Singapore: Singapore's lead agency for digital government, operating Singpass (national digital ID) and the MyInfo platform plus a whole-of-government cloud and e-services stack. Closely comparable as a national digital government agency delivering identity, data exchange, and e-government portals under a single mandate.
- NADRA Pakistan: Pakistan's national database and registration authority issuing biometric IDs and enabling citizen services, KYC, and SIM registration. Comparable as a sovereign biometric digital ID backbone integrated with banks, telcos, and government services.
- Saudi Digital Government Authority / Absher: Operates the Absher national digital identity and government services platform for Saudi Arabia. Comparable as a national digital ID plus citizen services portal spanning multiple ministries, with mandatory use cases for citizens and residents.
- UAE Digital Government Authority: Federal authority leading the UAE's national digital government transformation, including unified digital identity and e-service portals. Comparable in mandate as a central authority coordinating digital standards, platforms, and service delivery across government entities.
- Estonia Information System Authority (RIA): Operates Estonia's X-Road data exchange layer, e-ID, and national cybersecurity frameworks as the backbone of e-Estonia. Direct architectural parallel to SevisPass, SevisDEx, and DICT's NCSC coordination role for a small-population sovereign digital infrastructure.
Broad incumbents
- Unique Identification Authority of India (UIDAI / Aadhaar): Operates Aadhaar, the world's largest biometric national digital ID at 1.3B+ scale. Comparable as the sovereign biometric identity foundation, KYC enablement for banks/telcos, and data exchange rails, though Aadhaar is a single-purpose identity authority rather than a whole-of-government digital agency.
- UK Government Digital Service (GDS): Operates GOV.UK, gov.uk identity assurance, and cross-government digital standards. Comparable as a broader incumbent digital government agency setting standards and shared platforms, though the UK operates from a higher baseline of digital maturity.
Emerging players
- Tanzania e-Government Authority (eGA): Tanzanian authority coordinating national e-government, digital identity (NIDA), and shared government infrastructure. Comparable as an emerging-market whole-of-government digital agency with similar mandate to deliver DPI and shared services.
- Kenya Ministry of ICT and the Digital Economy / eCitizen: Kenya's national eCitizen portal paired with the National Digital Master Plan and Huduma Namba identity program. Comparable as an emerging-market digital government identity and e-services platform targeting financial inclusion and citizen service delivery.
- Rwanda Irembo: Rwanda's national e-government platform providing citizens a single portal for government services. Comparable as an emerging-market e-government and digital identity platform focused on financial inclusion and service accessibility.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Papua New Guinea Department of Information and Communications Technology social profiles
Digital presencePapua New Guinea Department of Information and Communications Technology compliance and trust
Trust signalCompliance1 record
Papua New Guinea Department of Information and Communications Technology financial estimates
Financial estimateRevenue estimate
Valuation estimate
Papua New Guinea Department of Information and Communications Technology leadership team
Management profileNumber of profiles
Profiles5 records
Papua New Guinea Department of Information and Communications Technology funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Papua New Guinea Department of Information and Communications Technology M&A and investment
M&A and investmentM&A
Investments
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Frequently asked questions about Papua New Guinea Department of Information and Communications Technology
What does Papua New Guinea Department of Information and Communications Technology do?
The Department of Information and Communications Technology (DICT) is the lead government agency in Papua New Guinea responsible for national digital transformation. It delivers the SevisPNG Digital Public Infrastructure program comprising SevisPass (national biometric digital ID), SevisWallet (mobile credential wallet), SevisDEx (secure data exchange), and SevisPortal (citizen services portal), along with a sanctioned Government Cloud (AWS-based) platform and shared e-government systems (e-Recruitment, e-Procurement, e-Budget, e-HR, e-Finance) for national and provincial government bodies.
Is Papua New Guinea Department of Information and Communications Technology a public or private company?
Papua New Guinea Department of Information and Communications Technology is a private company. It is classified as state government owned and is currently operating.
When was Papua New Guinea Department of Information and Communications Technology founded?
Papua New Guinea Department of Information and Communications Technology was founded in 1955. It employs 51 to 100 people.
Where is Papua New Guinea Department of Information and Communications Technology based?
Papua New Guinea Department of Information and Communications Technology is headquartered in Lae, Papua New Guinea, in the Oceania region.
How does Papua New Guinea Department of Information and Communications Technology make money?
One revenue line is on record: government Budget Allocation.
Who are Papua New Guinea Department of Information and Communications Technology's main competitors?
Direct peers on record are GovTech Singapore, NADRA Pakistan, Saudi Digital Government Authority / Absher, UAE Digital Government Authority and Estonia Information System Authority (RIA). Broad incumbents are Unique Identification Authority of India (UIDAI / Aadhaar) and UK Government Digital Service (GDS). Emerging players are Tanzania e-Government Authority (eGA), Kenya Ministry of ICT and the Digital Economy / eCitizen and Rwanda Irembo.
Does Papua New Guinea Department of Information and Communications Technology have an API?
No public API is recorded for Papua New Guinea Department of Information and Communications Technology.
What industry is Papua New Guinea Department of Information and Communications Technology in?
Papua New Guinea Department of Information and Communications Technology's product category is Government Digital Infrastructure. Its primary akta.pro industry code is BPAIAAAE, Government Digital Service & eGovernment (Service Delivery, IDs, Portals), with a secondary code of HDAEAEAG, Public Sector & Government ERP. Its NAICS code is 92 and its SIC code is 7370.