What InSource Solutions does

InSource Solutions is a privately-held industrial systems integrator and AVEVA channel partner headquartered in Richmond, Virginia, with 165+ experts serving manufacturing and industrial clients across the U.S. and Canada. Founded in 1996, the company has built a 29+ year practice around the AVEVA industrial software stack, reselling and implementing AVEVA MES, InTouch HMI, Plant SCADA, System Platform, PI System/Historian, AVEVA Insight, CONNECT, Unified Engineering, and Asset Performance Management products. Beyond software resale, InSource delivers professional services including digital transformation roadmapping, deployment, integration, organizational change management, and certified instructor-led training, alongside proprietary managed services such as InSource InCommand (proactive OT lifecycle management) and the InSource InSider membership program.

The company generates revenue through five streams: professional services (deployment, integration, consulting), managed services (InCommand monitoring and support), software licensing resale (perpetual and AVEVA Flex subscription), training (classroom, live online, on-site, and self-paced), and membership subscriptions (InSider). Its go-to-market is enterprise field sales with account-based engagement, supported by a content marketing engine (blog, webinars, case studies, podcast), instructor-led training that doubles as a lead-generation channel, and the annual InSource Innovate Midwest conference. The Digital Transformation Readiness Assessment serves as a top-of-funnel qualification tool, while the free InTouch HMI development environment supports a product-led growth motion for that product line.

InSource serves a defined vertical mix led by Food & Beverage (the majority of documented case studies, including craft brewing), Water/Wastewater Utilities, Discrete Manufacturing, Mining, Data Centers, Process Industries, and Capital Project Engineering Firms. Marquee customers include New Belgium Brewing, CLIF Bar, DC Water, Danone, AW North Carolina, Hendrick Motorsports, Continental Building Products, Pinellas County, and Rubberlite. The company is founder/management-owned with no disclosed institutional investors, operates from a single corporate location, and has publicly targeted facilitating $1B in cumulative client digital transformations by 2030.

Name

InSource Solutions

Legal name

InSource Solutions

Website

https://insource.solutions

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

101–250 employees

Short description

InSource Solutions is a privately-held U.S./Canada-based industrial systems integrator and AVEVA Select partner with 165+ experts delivering MES, SCADA, workforce optimization, and digital transformation services to manufacturing and industrial clients.

Ownership category

akta.pro rank

Product category

Industrial Software Integration & Digital Transformation Services

NAICS

Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Professional and Management Development Training (61143)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Systems Integration & Implementation Services (BPAEAAAB)

akta.pro secondary industries

ERP Implementation & Systems Integration Services (BPAEAGAA), Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC), Enterprise Architecture & IT Operating Model (BPAHAEAB)

Keywords

• Industrial digital transformation
• Manufacturing execution systems
• AVEVA systems integration
• SCADA and operations control
• Workforce optimization solutions

Headquarters

HQ city

Richmond

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Professional Services: InSource delivers deployment, integration, configuration, and consulting services for AVEVA industrial software platforms. Services include digital transformation roadmapping, MES implementation, SCADA/Operations Control deployment, organizational change management, and training.
2. Managed Services: Ongoing OT lifecycle management through InCommand and InCommand Assist offerings, providing proactive monitoring, system health management, and expert support for AVEVA-based environments.
3. Software Licensing (Resale): As an AVEVA Select partner, InSource resells AVEVA software licenses including InTouch HMI (Standard, Unlimited Standard, Unlimited Professional), AVEVA Application Server, Historian, MES Operations, and related modules. Pricing includes both perpetual and subscription commercial models.
4. Training Services: AVEVA-certified instructor-led training delivered in classroom (Southeast U.S.), live online, and on-site formats. Training covers AVEVA Application Server, InTouch HMI, System Platform, MES Operations, Plant SCADA, Historian, Batch Management, and Model-Driven MES. Self-paced training options also available.
5. Membership Program (InSider): InSource InSider provides members access to expert sessions, unlimited self-paced classes, video-based training, curriculum coaching, and members-only content for ongoing capability building.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels10 records

Core offering

InSource Solutions is an industrial transformation integrator and AVEVA software partner that delivers end-to-end digital transformation services for manufacturing and industrial clients. Their core offerings include deployment, integration, and managed services for AVEVA industrial software (MES, SCADA, HMI, PI System, Asset Performance Management, Workforce Optimization, and Unified Engineering) along with proprietary managed-service offerings (InSource InCommand and InSource InSider) and AVEVA-certified instructor-led training. They serve as a strategic partner connecting people, processes, and technology across the manufacturing enterprise lifecycle.

Product overview

InSource Solutions offers a comprehensive portfolio of industrial transformation solutions built around the AVEVA software platform. The core offerings include AVEVA MES for manufacturing execution, AVEVA InTouch HMI for visualization and control, AVEVA Plant SCADA for supervisory control, and AVEVA System Platform as the underlying architecture. These are complemented by the AVEVA PI System for data collection and historian, PI Vision for dashboards, Insight and CONNECT for cloud-based operational intelligence, and Asset Performance Management for predictive maintenance. InSource also delivers proprietary managed services including InCommand (OT lifecycle management) and InSider (expert support and training). The portfolio extends to workforce optimization solutions (Teamwork, Mobile Operator, Work Tasks), unified engineering tools (E3D Design, Process Simulation), and unified operations center capabilities. The company provides professional services for deployment, integration, training, and organizational change management to support digital transformation initiatives across manufacturing and industrial operations.

Differentiator

Problem solved

Functional benefit

Brands

• InSource InCommand: Proactive OT lifecycle management for AVEVA-based SCADA and MES systems
• InSource InSider
• InCommand Assist
• CONNECT

Products and services

• InSource InCommand Proactive OT lifecycle management service for AVEVA-based SCADA and MES systems, providing monitoring, early warning, and expert support to prevent unplanned downtime for manufacturing clients.
• InSource InSider Membership program providing access to subject matter experts, structured training, members-only content, and peer collaboration for AVEVA users to build OT capability and reduce dependency on individual experts.
• Organizational Change Management (OCM) Services Structured change management services to drive workforce adoption of new industrial technology, including awareness building, UX assessment, training materials, coaching, and reinforcement for manufacturing clients.
• AVEVA-Certified Instructor-Led Training AVEVA-certified instructor-led training delivered in classroom (Southeast U.S.), live online, and on-site formats covering AVEVA Application Server, InTouch HMI, System Platform, MES Operations, Plant SCADA, Historian, Batch Management, and Model-Driven MES for manufacturing clients and AVEVA users.
• Digital Transformation Lifecycle Management (DTLM) Structured methodology that guides manufacturing clients from initial strategy through sustained optimization, encompassing people, processes, and technology alignment across the enterprise transformation lifecycle.
• AVEVA Software Resale (InTouch HMI, MES, System Platform, Historian, Plant SCADA) As an AVEVA Select partner, InSource resells AVEVA software licenses including InTouch HMI (Standard, Unlimited Standard, Unlimited Professional), AVEVA Application Server, Historian, MES Operations, and related modules under perpetual and subscription commercial models.
• Professional Services (Deployment, Integration, Configuration) Professional services including deployment, integration, configuration, and consulting for AVEVA industrial software platforms: MES implementation, SCADA/Operations Control deployment, digital transformation roadmapping, and organizational change management for manufacturing clients.

Quantifiable outcome

• Up to 20% OEE improvement, 100% first-time quality, up to 25% plant capacity utilization increase with AVEVA MES
• +5 more outcomes

Named customers10 records

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability5 records

Feature6 records

Partnerships

One partnership is on record.

• AVEVAcoreStrategic or Co-development PartnerAVEVA is InSource Solutions' primary technology partner. InSource is an AVEVA Select partner, certified training partner (CTP), and self-described #1 trusted partner in the U.S. & Canada. They resell, implement, and provide managed services for the full AVEVA industrial software portfolio including System Platform, MES, InTouch HMI, PI System/Historian, AVEVA Insight, CONNECT, Unified Engineering, Asset Performance Management, and Workforce Optimization tools. They co-develop solutions such as the DANMES template for Danone.

Scale indicators17 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Accenture (Industry X / Manufacturing): Global SI with substantial manufacturing digital transformation practice and AVEVA implementation capability. Competes for the same enterprise MES, OT, and digital transformation RFPs that InSource pursues, often at larger contract sizes.
• Tata Consultancy Services (Manufacturing): Global IT services firm with AVEVA-certified MES and SCADA implementation practice. Targets large enterprise manufacturing clients and competes on cost-arbitraged delivery for multi-site digital transformation programs.
• HCLTech (Engineering & Manufacturing): Global IT services firm with AVEVA MES/SCADA implementation capabilities and dedicated manufacturing digital transformation practice. Competes for multi-site enterprise engagements where global delivery scale matters.
• Schneider Electric: Global industrial automation and software giant with deep AVEVA partnership following the 2020 AVEVA-Schneider alliance. Offers overlapping industrial software and integration services across MES, SCADA, and digital transformation at vastly greater scale, competing for the same enterprise manufacturing clients.
• Capgemini Engineering: Global engineering and digital transformation SI with a dedicated AVEVA practice. Targets the same enterprise MES/SCADA and digital twin engagements as InSource, leveraging global delivery scale and broader portfolio to compete on multi-region programs.
• Rockwell Automation: Largest pure-play industrial automation vendor, parent of Maverick Technologies. Combines FactoryTalk MES/SCADA with global SI delivery to compete head-to-head with InSource on enterprise manufacturing digital transformation engagements.

Direct peers

• Sage Automation: U.S.-based AVEVA-certified system integrator and Wonderware partner of comparable size to InSource, focused on industrial automation and MES/SCADA implementations for manufacturing clients. Closely comparable in services mix, vertical focus, and AVEVA-centric delivery model.
• Intech Process Automation: AVEVA/Wonderware-focused industrial automation SI with similar consulting, integration, and managed services model. Serves comparable process manufacturing verticals and competes for the same mid-market and enterprise manufacturing clients.

Regional players

• Avanceon: AVEVA Select partner and industrial automation SI operating primarily in the Middle East and Pakistan. Closely analogous business model to InSource (AVEVA-centric SI with vertical depth), but competes in a different geography.

Emerging players

• Critical Manufacturing: Independent MES vendor (not AVEVA) competing for the same discrete and process manufacturing MES deals. Provides an alternative platform for clients evaluating InSource's AVEVA-centric MES stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/InSource.Solutionss
• LinkedInlinkedin.com/company/insource-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about InSource Solutions