Sullivan County Sheriff's Office

What Sullivan County Sheriff's Office does

Sullivan County Sheriff's Office (SCSO) is a county government law enforcement agency headquartered in Blountville, Tennessee, providing statutory sheriff services including patrol, criminal investigations, corrections and detention, civil process, warrants execution, emergency dispatch, records management, and school resource officer programs to the residents of Sullivan County. The agency is led by an elected Sheriff (currently Jeffrey Cassidy, who also serves as President of the Tennessee Sheriffs' Association) and operates divisions across Corrections, Patrol, Criminal Investigations, School Resource, Dispatch, Records, and Warrants and Process. Its operational footprint includes a 79+ page active inmate roster, indicating a moderate-scale jail operation.

SCSO's digital infrastructure is built on the OCV platform, comprising The Sheriff App (iOS/Android) for citizen engagement, a public website (scsotn.com), an online inmate roster, a categorized tip submission portal (drug, school, warrants, officer complaint, general), a warrants search system, a newsroom, and an integration with VineLink for victim notification and inmate status alerts. These tools support anonymous tip reporting, inmate lookup, community outreach, and recruitment. SCSO has also developed partnerships with local entities including Hardee's (child seat belt safety program), Lowe's of Bristol and Triple G Construction (tactical training infrastructure), and area schools (School Resource Officer program).

SCSO does not operate a commercial revenue model; it is funded through public tax revenues and county government budgets as a non-profit government entity under the authority of Sullivan County Government. Its "go-to-market" consists of public service delivery, community engagement events (e.g., SWAT golf tournament), social media outreach via Facebook, and mobile/website self-service channels. Customer concentration is structurally inapplicable in a commercial sense, as SCSO serves the entire county population under statutory monopoly.

Name

Sullivan County Sheriff's Office

Legal name

Sullivan County Sheriff's Office

Website

https://scsotn.com

Company type

Private

Operating status

Operating

Short description

Sullivan County Sheriff's Office is a county government law enforcement agency in Blountville, Tennessee, providing patrol, investigations, detention, civil process, warrants, dispatch, and community programs to Sullivan County residents under an elected Sheriff.

Ownership category

akta.pro rank

Product category

Law Enforcement Services

NAICS

Police Protection (92212), Correctional Institutions (922140)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

Keywords

• Law enforcement services
• Public safety
• Sheriff patrol
• Jail operations
• Criminal investigations

Headquarters

HQ city

Blountville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Distribution channels4 records

Marketing channels4 records

Core offering

The Sullivan County Sheriff's Office delivers essential county-level law enforcement services including patrol, criminal investigations, corrections and jail operations, civil process and warrants execution, school resource officer programs, and emergency dispatch. Public-facing digital tools include an inmate roster, warrants search, anonymous tip submission portal, and a mobile application enabling community engagement and direct communication with the agency.

Product overview

Sullivan County Sheriff's Office provides public-facing digital services including an online Inmate Roster for searching current jail population, a mobile app for iOS and Android, a Tip Submission Portal for anonymous crime reporting (covering drug tips, school incidents, warrants, and general tips), Warrants Search functionality, and a Newsroom for press releases and community announcements. These services are built on the OCV platform and integrate with VineLink for victim notifications.

Differentiator

Problem solved

Functional benefit

Products and services

• Inmate Roster Online searchable database of current inmates in Sullivan County Jail, including names, booking numbers, and photos. Available to the general public.
• Sullivan County Sheriff's Office Mobile App (The Sheriff App) Mobile application for iOS and Android providing access to inmate search, anonymous tip submission, news updates, and direct contact with the Sheriff's Office. Available to the general public.
• Tip Submission Portal Online portal allowing citizens to submit anonymous tips to law enforcement, including drug tips, school incident tips, warrants tips, and general tips. Available to the general public.
• Warrants Search Public-facing searchable warrant information system for the Sullivan County Sheriff's Office. Available to the general public.
• Newsroom News and press release section featuring recent arrests, community partnerships, and agency announcements. Available to the general public.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature2 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Tennessee Sheriffs' AssociationcoreStrategic or Co-development Partner · 1 January 2024Sheriff Jeff Cassidy was sworn in as President of the Tennessee Sheriffs' Association after serving as President-elect. This leadership position provides strategic guidance for law enforcement standards across Tennessee and represents the agency at state level.
• Lowe's of Bristol, TNminorStrategic or Co-development PartnerLowe's supplied materials for building a training entry structure at the Sheriff's Office, demonstrating community business support for law enforcement training facilities.
• Triple G ConstructionminorStrategic or Co-development PartnerProvided construction labor and expertise to build a training entry structure for the Sheriff's Office, supporting law enforcement training capabilities.
• Hardee'sminorGTM or Marketing PartnerCommunity partnership to reward child seat belt usage through a joint program with SCSO School Resource Officers, promoting child safety awareness.

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Hamilton County Sheriff's Office: Tennessee sheriff's office serving the Chattanooga metropolitan area with parallel patrol, corrections, and community engagement functions — closely comparable in scale and scope to Sullivan County.
• Washington County Sheriff's Office (TN): Adjacent Northeast Tennessee sheriff's office providing nearly identical law enforcement, corrections, and civil process services to its county residents.
• Knox County Sheriff's Office: Neighboring East Tennessee sheriff's office providing the same core functions (patrol, corrections, court security, civil process) to a different county in the same state, directly comparable in service mix and regulatory structure.
• Shelby County Sheriff's Office: Memphis-area sheriff's office offering the same combined law enforcement and corrections mandate as Sullivan County, at substantially larger scale.
• Sevier County Sheriff's Office: East Tennessee sheriff's office with overlapping service lines (patrol, jail operations, warrants) — comparable in governance structure and operational mandate.
• Davidson County Sheriff's Office: Metropolitan Nashville sheriff's office performing the same statutory functions (patrol, jail, court security, warrants) at a larger scale within Tennessee.

Broad incumbents

• Tennessee Bureau of Investigation: Statewide law enforcement agency that conducts investigations and provides forensic/support services used by Sullivan County and other Tennessee sheriff's offices.
• Tennessee Highway Patrol: State-level public safety agency under the Tennessee Department of Safety that provides traffic enforcement and support overlapping with sheriff duties.

Others

• Appriss Insights (VineLink): Provider of the victim notification and inmate status tracking system integrated into Sullivan County's operations — comparable ecosystem partner for any sheriff's office digital stack.
• OCV, LLC: Vendor behind the Sullivan County Sheriff's mobile app, tip portal, and website platform. Relevant because it is the technology infrastructure provider powering the agency's citizen digital engagement.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/196780283719019
• Xx.com/scso_1780
• LinkedInlinkedin.com/company/sullivan-county-of

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sullivan County Sheriff's Office