SVUUM
SVUUM is a Greek licensed last-mile delivery and home-services operator running parcel, temperature-controlled B2B distribution, installation, and moving services on a unified tracking platform for retailers, supermarkets, and consumers across Athens and Thessaloniki.
- Company typePrivate
- Founded2021
- HeadquartersAegaleo, Greece
- Headcount—
- GTM typeB2B and B2C
- OfferingServices
What SVUUM does
SVUUM A.E. is a Greek last-mile delivery and home-services operator headquartered in Aegaleo, Athens, formed via the conversion of SVUUM MONOPROSOPI I.K.E. into a Société Anonyme. The company holds General Postal Service License No. 21-080 from the Hellenic Telecommunications and Postal Commission (EETT) and operates across two Greek metropolitan markets, Athens and Thessaloniki, with 36,000+ five-star Google Reviews (4.7 average across 35,744 reviews) positioning it as the country's best-rated delivery brand.
The company runs four interconnected service lines on a unified technology platform: Parcel & Cargo (e-commerce and retail last-mile delivery with claimed 92% first-attempt success and <2% return rates), B2B Tailor (temperature-controlled distribution for food, pharmaceutical, and cosmetics clients, structured as SVUUM Daily, Now, and Flex subscription or usage plans), One Visit (combined delivery, installation, and removal services for white goods and air-conditioners executed by certified technicians in a single appointment), and Moving (residential and commercial relocation with up to 12 interest-free installments). Underlying capabilities include real-time GPS tracking, route optimization, time-slot booking (uSlots), photo proof of delivery, cold-chain temperature monitoring with alerting, and a KPI dashboard for enterprise clients. A complementary Last Mile Real Cost Calculator functions as a B2B funnel tool.
SVUUM's commercial model combines sales-led B2B enterprise contracts (with customers including IKEA, Leroy Merlin, Skroutz, Public, Kotsovolos, Intersport, Cosmos, Alfa-Beta Vassilopoulos, Kritikos, and efood) with a direct-to-consumer digital booking channel at book.svuum.gr for moving and home-services. Pricing is quote-based for B2B and last-mile parcel work, tier-based for moving (Studio, 2-bedroom, 3-4 bedroom packages), and subscription or pay-as-you-go for B2B temperature-controlled logistics. Distribution is single-country/domestic.
SVUUM firmographics
Firmographics- Name
- SVUUM
- Legal name
- SVUUM Α.Ε.
- Website
- https://svuum.gr/
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Short description
- SVUUM is a Greek licensed last-mile delivery and home-services operator running parcel, temperature-controlled B2B distribution, installation, and moving services on a unified tracking platform for retailers, supermarkets, and consumers across Athens and Thessaloniki.
- Ownership category
- akta.pro rank
SVUUM industry classification
Industry- Product category
- Last-Mile Delivery & Logistics Services
- akta.pro primary industry
- Refrigerated Last-Mile Vehicles Rental/Leasing (Chilled/Frozen Vans) (TLABAGAE)
Keywords
Where SVUUM is headquartered
LocationHeadquarters
- HQ city
- Aegaleo
- HQ country
- Greece
- HQ region
- Europe
Offices1 record
Markets served
SVUUM business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Parcel & Cargo Last Mile Delivery: Revenue from last-mile delivery services for e-commerce and retail customers. Fees are charged per delivery with SLA-based pricing for slot delivery and time-sensitive shipments. Includes real-time tracking, photo proof of delivery, and first-attempt success guarantees.
- B2B Temperature-Controlled Distribution: Specialized cold chain logistics for food, pharmaceuticals, and cosmetics. Revenue generated through dedicated vehicle contracts (Daily, Now, Flex plans) with temperature-controlled fleets serving supermarkets, pharmacies, HORECA, and food production facilities in Athens and Thessaloniki.
- One Visit Home Services: Installation, uninstallation, and setup services for white goods and air conditioning. Combined with delivery in a single visit by certified technicians. Revenue from service fees for appliance installation, A/C removal/reinstallation, and same-day delivery plus installation bundles.
- Moving Services: Residential and commercial moving services with pricing tiers based on property size (Studio, 2-bedroom, 3-4 bedroom). Offers interest-free installment payments (up to 12 installments). Includes packing materials, real-time tracking, and optional appliance installation services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Studio/Studio Apartment Moving |
| Unit Pricing | Pay-as-you-go | 2-Bedroom Apartment Moving |
| Unit Pricing | Pay-as-you-go | 3-4 Bedroom Home Moving |
| Subscription | Pay-as-you-go | SVUUM Daily - B2B Daily Route |
| Usage-based | Pay-as-you-go | SVUUM Now - Express B2B |
| Subscription | Monthly | SVUUM Flex - Flexible B2B Subscription |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
SVUUM product offering
Product offeringCore offering
SVUUM is a Greek last-mile delivery and home-services company operating a proprietary technology platform with real-time GPS tracking, route optimization, and temperature monitoring. It delivers parcels and cargo for e-commerce retailers (Parcel & Cargo), provides temperature-controlled B2B distribution for food, pharma, and cosmetics (B2B Tailor with Daily, Now, and Flex plans), performs one-visit delivery and installation of white goods and air conditioners by certified technicians (One Visit), and offers residential and commercial moving services with interest-free installments. It serves both enterprise retailers (IKEA, Leroy Merlin, Public, Skroutz, Kotsovolos, efood, Alfa-Beta, Kritikos) and individual consumers across Athens and Thessaloniki.
Product overview
SVUUM is a modern last-mile delivery and home services company operating four interconnected service lines: Parcel & Cargo (e-commerce last-mile with 92% first-attempt delivery rate), B2B Tailor (temperature-controlled B2B logistics with three sub-products: Daily, Now, and Flex), One Visit (combined delivery and installation of white goods/air conditioners), and Moving (residential/commercial relocation with up to 12 interest-free installments). All services share a unified technology platform providing real-time tracking, customer journey transparency, certified technicians, and performance reporting. A companion tool, the Last Mile Real Cost Calculator, helps prospects quantify the true cost of cheap alternatives.
Differentiator
Problem solved
Functional benefit
Products and services
- Parcel & Cargo
Quantifiable outcome
- First-attempt delivery success rate of 92%
- +3 more outcomes
Companies that use SVUUM
Customer profileNamed customers10 records
Segments5 records
Ideal customer profiles4 records
SVUUM technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
SVUUM partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- efoodcoreB2B temperature-controlled distribution partnership for food delivery operations. SVUUM provides cold chain logistics with certified vehicles and temperature monitoring for efood's delivery requirements.
- Alfa-Beta VassilopouloscoreB2B distribution services including temperature-controlled cold chain logistics for supermarket operations in Athens area.
- KritikoscoreFresh food distribution partnership with temperature-controlled logistics ensuring cold chain integrity from warehouse to retail locations.
- IKEAcoreBig & bulky delivery and installation services for furniture and home goods. SVUUM provides specialized handling, two-to-three person teams for placement and connection, and on-site assessment for difficult moves.
- Leroy MerlincoreB2B delivery and home services partnership for DIY and home improvement products requiring big & bulky handling and professional installation.
- PubliccoreLast-mile parcel delivery services with time slot booking and photo proof of delivery for retail merchandise.
- SkroutzcoreLast-mile delivery services for e-commerce orders passing through the Skroutz marketplace platform.
- IntersportcoreLast-mile delivery for retail merchandise including bulky sports equipment and fitness products.
- KotsovoloscoreAppliance delivery and installation services for white goods and electronics through Kotsovolos retail network.
- CosmosminorRetail delivery services for general merchandise through Cosmos stores.
Scale indicators6 records
Recent moves8 records
Expansion highlights5 records
SVUUM competitors and assessment
Company assessmentDirect peers
- ACS Courier: One of the largest Greek courier and last-mile delivery companies, serving enterprise and e-commerce customers nationwide. Directly comparable to SVUUM on parcel last-mile, B2B distribution, and Greek retail customer base.
- Speedex Courier: Established Greek courier offering domestic express delivery and logistics services. Directly comparable to SVUUM in Greek e-commerce last-mile and time-sensitive B2B shipments.
- Courier Center: Greek courier providing domestic and international shipping services for e-commerce and enterprise customers. Directly comparable to SVUUM on Greek B2B and e-commerce last-mile delivery.
Broad incumbents
- ELTA Courier (Hellenic Post): The Greek national postal service's courier arm, offering nationwide parcel and express delivery. Comparable as a broad incumbent in the same Greek last-mile market with a regulated, national footprint advantage SVUUM lacks.
- Wolt: Major European on-demand delivery platform operating in Greece across food and retail. Comparable as a broad incumbent with a tech-first, real-time-tracking approach to last-mile customer experience similar to SVUUM's platform.
- Glovo: Multi-category on-demand delivery platform active across Southern Europe including Greece. Comparable as a broad incumbent competing for the same urban last-mile demand pool SVUUM serves.
Emerging players
- Skroutz Last Mile: Last-mile arm of Skroutz, Greece's largest price-comparison marketplace (also a SVUUM customer). Comparable as an emerging tech-enabled Greek last-mile operator with deep e-commerce demand-side integration.
- Box Now: Greek parcel-locker delivery network expanding rapidly in e-commerce last-mile. Comparable as an emerging alternative distribution model that competes for the same Greek e-commerce parcel volume.
Regional players
- efood: Leading Greek food delivery platform (and SVUUM cold-chain customer). Comparable as a regional last-mile and on-demand delivery operator in the Greek market with overlapping B2B logistics needs.
Others
- Bringg: Last-mile delivery orchestration and routing SaaS platform used by global retailers. Comparable as an ecosystem/adjacent player whose technology stack competes conceptually with SVUUM's proprietary routing, tracking, and dispatch platform.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
SVUUM social profiles
Digital presenceSVUUM compliance and trust
Trust signalCompliance1 record
SVUUM financial estimates
Financial estimateRevenue estimate
Valuation estimate
SVUUM leadership team
Management profileNumber of profiles
SVUUM funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SVUUM M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SVUUM
What does SVUUM do?
SVUUM is a Greek last-mile delivery and home-services company operating a proprietary technology platform with real-time GPS tracking, route optimization, and temperature monitoring. It delivers parcels and cargo for e-commerce retailers (Parcel & Cargo), provides temperature-controlled B2B distribution for food, pharma, and cosmetics (B2B Tailor with Daily, Now, and Flex plans), performs one-visit delivery and installation of white goods and air conditioners by certified technicians (One Visit), and offers residential and commercial moving services with interest-free installments. It serves both enterprise retailers (IKEA, Leroy Merlin, Public, Skroutz, Kotsovolos, efood, Alfa-Beta, Kritikos) and individual consumers across Athens and Thessaloniki.
Is SVUUM a public or private company?
SVUUM is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SVUUM founded?
SVUUM was founded in 2021.
Where is SVUUM based?
SVUUM is headquartered in Aegaleo, Greece, in the Europe region.
How does SVUUM make money?
Four revenue lines are on record. Parcel & Cargo Last Mile Delivery is the primary driver. The others are B2B Temperature-Controlled Distribution, one Visit Home Services and moving Services.
Who are SVUUM's main competitors?
Direct peers on record are ACS Courier, Speedex Courier and Courier Center. Broad incumbents are ELTA Courier (Hellenic Post), Wolt and Glovo. Emerging players are Skroutz Last Mile and Box Now. efood is listed as a regional player. Bringg is listed as an others.
Does SVUUM have an API?
No public API is recorded for SVUUM.
What industry is SVUUM in?
SVUUM's product category is Last-Mile Delivery & Logistics Services. Its primary akta.pro industry code is TLABAGAE, Refrigerated Last-Mile Vehicles Rental/Leasing (Chilled/Frozen Vans).