Reliable Fasteners

What Reliable Fasteners does

Reliable Fasteners is a Canadian specialty hardware distributor and a division of Richelieu Hardware Ltd., headquartered at 800 rue Bériault in Longueuil, Quebec. The company supplies over 8,000 SKUs of screws, bolts, nuts, washers, anchors, concrete fasteners, hooks, tooling, and specialty "hard-to-find" items in imperial and metric sizing, with finishes including stainless steel, hot-dip galvanized, solid brass, and zinc. It also markets PWR DRIVE, a proprietary sub-brand of construction and structural screws, and operates an in-house machine shop for custom fabrication and modification. The previously known Cook Fasteners was rebranded into the Reliable Fasteners banner.

The company operates as a B2B-only e-commerce platform (reliablefasteners.com) selling exclusively to businesses, with account registration and credit applications for professional buyers and end consumers directed to local retailers. Customers include contractors, furniture makers, cabinet installers, construction professionals, and hardware retailers across all Canadian provinces and territories, supported by phone-based customer service, print catalogs, and an Instagram presence for PWR DRIVE. Revenue is generated transactionally through one-off product sales rather than subscriptions or licensing, and the catalog spans construction, industrial, marine, furniture assembly, and general contractor use cases. Pricing is not publicly disclosed, and no software, API, or AI capabilities are exposed externally.

Name

Reliable Fasteners

Legal name

Reliable Fasteners (Division of Richelieu Hardware Ltd.)

Website

https://reliablefasteners.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Reliable Fasteners is a Canadian B2B e-commerce distributor of specialty hardware — screws, bolts, nuts, washers, anchors, and related fastening products — serving contractors, furniture makers, and hardware retailers across Canada. It operates as a division of Richelieu Hardware Ltd.

Ownership category

akta.pro rank

Product category

Specialty Fasteners and Hardware Distribution

NAICS

Bolt, Nut, Screw, Rivet, and Washer Manufacturing (332722), Hardware Manufacturing (3325)

SIC

Wholesale-Hardware (5072), Bolts, Nuts, Screws, Rivets & Washers (3452)

akta.pro primary industry

Fasteners, Nails, Screws & Anchors Retail (CRAIADAC)

akta.pro secondary industry

Fasteners, Anchors & Connectors (Bolts, Weld Studs, Plates) (IMADACAJ)

Keywords

• Specialty fasteners
• Industrial hardware
• Construction screws
• Fastener distribution
• Anchors and bolts

Headquarters

HQ city

Longueuil

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Hardware and Fastener Products Sales: Revenue generated from the sale of specialty hardware products including screws, bolts, nuts, washers, anchors, and related fastening products. The company operates on a transactional B2B model where businesses purchase products directly through their website, catalog, or customer service.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Reliable Fasteners distributes over 8,000 specialty fastener and hardware products — including screws, bolts, nuts, washers, anchors, concrete screws, rustproof fasteners, Mekano rods, hand tools, and custom-machined items — exclusively to Canadian business customers through a B2B e-commerce platform, phone customer service, and print catalogs. The company operates as a division of Richelieu Hardware Ltd. and also offers in-house custom machining services and a proprietary PWR DRIVE line of construction screws.

Product overview

Reliable Fasteners is a specialty hardware products distributor and division of Richelieu Hardware Ltd, operating primarily as a B2B e-commerce platform. The company offers over 8,000 specialty hardware products organized into core categories including Screws and Fasteners, PWR DRIVE (proprietary brand of construction screws), Industrial Screws and Fasteners, Rustproof Fasteners, Concrete products, Anchors, Mekano Rods and Shapes, Hard to Find specialty items, Hooks, Tooling, and Specialties. The portfolio also includes an In-House Machine Shop for custom fabrication. Products span imperial and metric measurements with various finishes, materials (steel, stainless steel, brass, aluminum), grades, and certifications to serve industrial, construction, and manufacturing customers across Canada.

Differentiator

Problem solved

Functional benefit

Brands

• PWR DRIVE: Premium line of construction and structural screws including cabinet screws, deck screws, framing screws, and trim screws.

Products and services

• Screws and Fasteners General category of screws and fastener products — wood screws, machine screws, metal screws, deck screws, flooring screws, drywall screws, bolts, nuts, and washers — with over 8,000 SKUs serving construction, furniture making, cabinet installation, and general hardware use.
• PWR DRIVE Proprietary branded line of construction and structural screws including cabinet screws, trim head screws, construction screws, framing screws, and deck screws, supported by product demonstration videos.
• Industrial Screws and Fasteners Heavy-duty industrial-grade fasteners including industrial screws, nuts, bolts, washers, anchors, and metric fasteners for manufacturing and industrial applications.
• Rustproof Screws and Fasteners Corrosion-resistant fasteners available in hot-dip galvanized, stainless steel, and solid brass finishes for outdoor and marine environments.
• Concrete Screws and Anchors Concrete screws and anchors designed for fastening into concrete substrates.
• Anchors Wall and masonry anchors including hollow wall anchors, universal anchors, masonry anchors, and hollow door anchors for various mounting applications.
• Mekano Rods and Shapes Specialized Mekano moldings and rod shapes for custom fabrication and specialized applications.
• Hard to Find Specialty Fasteners Specialty and hard-to-source fasteners including screw-plugs, specialized dowels, window and frame points, nails, tacks, brads, pins, magnets, springs, and glass/mirror installation clips.
• Hooks Frame hooks and utility hooks for hanging and mounting applications.
• Tooling Hand tools and accessories including screwdrivers, screwdriver bits, screw measurement tools, worksite accessories, Allen keys, drill bits (wood and concrete), shop supplies, automotive items, biscuits, connectors, and rivets.
• Specialties Specialized products including metric fasteners, garage door hardware, door and window hardware, ramps, pocket hole screws, lubricants, air tooling accessories, heavy hinges, wire management systems, handrail brackets, and wire.
• Furniture Assembly Hardware Hardware for cabinetmaking including assembly screws, brackets, braces, plates, piano hinges, connectors, and System 5 kitchen connectors.
• Bolts, Nuts and Washers Bolts, nuts, washers, and specialized dowels across imperial and metric sizing for general hardware and furniture applications.
• In-House Machine Shop Custom machining services for specialized fastener fabrication and modification offered to business customers.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Fastenal: Fastenal is a US-headquartered B2B distributor of fasteners, tools, and industrial supplies with significant Canadian operations. It is the closest direct comparable to Reliable Fasteners in business model — B2B fastener distribution with national reach, on-site vending, and e-commerce ordering — though at meaningfully larger scale.
• McMaster-Carr: McMaster-Carr is a US-based catalog distributor of industrial supplies including an extensive fasteners assortment serving OEMs, maintenance, and industrial buyers. Its broad catalog, fast fulfillment, and deep technical specifications make it a direct comparable to Reliable Fasteners' specialty product depth.
• Würth: Würth is a global specialist in fastening and assembly materials serving automotive, construction, and industrial B2B customers. It directly mirrors Reliable Fasteners' specialty fastener focus, sub-brand strategy, and technical product differentiation, with Canadian operations through Würth Canada.

Broad incumbents

• Grainger: Grainger is a broad-line industrial MRO distributor with a deep fastener category offering and extensive Canadian operations through Acklands-Grainger. It overlaps with Reliable Fasteners in fastener categories but competes across a much wider product portfolio and serves a broader buyer base.
• MSC Industrial: MSC Industrial Direct is a large US-focused metalworking and MRO distributor with substantial fastener offerings serving industrial buyers. Its e-commerce catalog and B2B procurement tools position it as a broad incumbent competing for the same industrial fastener spend Reliable Fasteners targets.
• Acklands-Grainger: Acklands-Grainger is the Canadian subsidiary of W.W. Grainger, distributing industrial supplies including fasteners across Canada. It competes with Reliable Fasteners in the Canadian industrial fastener market with broader MRO assortment and deeper corporate procurement integrations.
• Simpson Strong-Tie: Simpson Strong-Tie is a leading manufacturer of structural connectors, fasteners, and anchoring systems for construction. While primarily a manufacturer rather than distributor, it competes with Reliable Fasteners' PWR DRIVE line in the structural/construction screw segment.
• Hillman Group: Hillman is a US-based manufacturer and distributor of hardware, fasteners, and DIY products with strong retail penetration across North America. Its fastener portfolio overlaps significantly with Reliable Fasteners' standard screw and hardware categories.
• Home Depot Pro: Home Depot Pro is the B2B division of Home Depot serving professional contractors, property managers, and tradespeople with bulk fastener and hardware purchasing. As a much larger North American incumbent, it competes with Reliable Fasteners for the same Canadian contractor demand with broader assortment and stronger procurement tools.

Regional players

• Princess Auto: Princess Auto is a Canadian retailer of tools, equipment, and hardware including fasteners, serving professional and DIY customers across Canada. While retail-oriented rather than pure B2B, it competes for the same Canadian contractor and tradesperson customer base in overlapping fastener categories.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Reliable Fasteners