Chamber of Commerce and Industry of Serbia

What Chamber of Commerce and Industry of Serbia does

The Chamber of Commerce and Industry of Serbia (CCIS/PKS) is a national, non-budgetary institution established in 1857 and defined by the Law on Chambers of Commerce as the mandatory association of all Serbian businesspeople and companies performing registered business activities in Serbia. Headquartered in Belgrade, CCIS operates a dense domestic and international service network comprising 16 regional chambers plus the Belgrade Chamber, 18 sector-specific business associations, and 9 representative offices abroad (Vienna, Brussels, Trieste, Frankfurt, Moscow, Jerusalem, Shanghai, Dubai, Ljubljana) plus an associate in Zagreb. The chamber is co-founder of the Western Balkans 6 Chamber Investment Forum (WB6 CIF), which represents more than 400,000 companies across six regional economies, and is a long-standing member of the International Chamber of Commerce (ICC) and Eurochambres.

CCIS's core products and services are organized around five pillars: (1) business support services including the "Find Your Supplier in Serbia" B2B matching platform, the Foreign Trade Consulting services delivered through the IT Support and Foreign Trade Analytics Centre (which integrates Bloomberg Terminal, Eurostat, IMF, UNCTAD, Bisnode, and EEN databases), and a Franchise Centre; (2) statutory document services including certificates of origin (preferential and non-preferential), force majeure certificates, document certification, and qualified electronic certificate issuance; (3) international trade services including Enterprise Europe Network membership, organization of trade fair participation, and bilateral cooperation; (4) digital services anchored by Biz Chat, an AI-powered conversational platform for business information; and (5) project services including the Dual VET Serbia program (with the Austrian Development Agency), Climate-KIC climate innovation programs, and the ADA TechAk Technical Academy in Niš for automotive training.

CCIS's business model combines mandatory membership dues (subscription/recurring), transactional fees from document certification and issuance (professional services), paid advisory and trade analytics using premium data sources (professional services), and revenue from international fair organization and B2B event participation. The chamber reaches members and stakeholders through its headquarters, 17 regional chambers, 9 international representative offices, the WB6 CIF platform, sector-specific associations, Open Balkan events (including Wine Vision by Open Balkan, which generated over 1,500 business deals in 2024), and digital platforms. Pricing is hybrid: basic membership services are provided as part of mandatory status while specialized reports, premium consulting, and event participation are quote-based. CCIS serves all Serbian SMEs and large corporations, foreign investors (18,000+ foreign-capital companies operating in Serbia), exporters, and the international business community seeking access to the Serbian market through Free Trade Agreements covering 2.6 billion consumers globally.

Name

Chamber of Commerce and Industry of Serbia

Legal name

Chamber of Commerce and Industry of Serbia

Website

https://en.pks.rs

Company type

Private

Founded year

1857

Operating status

Operating

Headcount range

51–100 employees

Short description

The Chamber of Commerce and Industry of Serbia (CCIS/PKS) is the national statutory association of all Serbian businesses, providing document certification, trade analytics, B2B matchmaking, and FDI promotion through 17 regional chambers, 18 sector associations, and 9 representative offices abroad, serving Serbian SMEs, large corporates, and foreign investors.

Ownership category

akta.pro rank

Headquarters

HQ city

Belgrade

Offices27 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Membership Services: CCIS is a mandatory national association of all Serbian businesspeople. The chamber provides services to members including document certification, business information, and representation before government bodies.
2. Document Certification and Issuing: Issuing certificates of origin (preferential and non-preferential), certification of commercial documents, force majeure certificates, and other trade-related documentation for a fee.
3. Commercial Services and Consultancy: Paid advisory services including foreign trade consulting, foreign trade analytics, and specialized analytical reports using Bloomberg Terminal and other premium databases.
4. Event and Fair Organization: Organization of international trade fairs abroad and domestic events, including participation fees for companies and sponsorship revenue.

Pricing tiers

Go-to-market motion1 record

Distribution channels8 records

Marketing channels10 records

Core offering

CCIS is the national association of all Serbian businesspeople, providing chamber services defined by law including issuance of certificates of origin, force majeure certificates, and qualified electronic certificates; B2B supplier matching (Find Your Supplier in Serbia); foreign trade analytics and consulting via the IT Support and Foreign Trade Analytics Centre; organization of international fair participation; franchising advisory; arbitration and dispute resolution; bilateral economic cooperation via 9 representative offices abroad; and digital engagement through the Biz Chat AI platform.

Product overview

The Chamber of Commerce and Industry of Serbia (CCIS/PKS) operates as a national business association providing a comprehensive suite of services rather than a single software product. The organization offers 18 business sector associations and services organized around core functions: (1) Business Support Services including Find Your Supplier in Serbia (B2B supplier matching), Foreign Trade Consulting via the IT Support and Foreign Trade Analytics Centre, and Franchise Centre; (2) Document and Certification Services including Certificate of Origin issuance, Qualified Electronic Certificates, and document certification; (3) International Trade Services including Enterprise Europe Network membership, organization of international fair participation, and 8 Representative Offices abroad (Vienna, Brussels, Trieste, Frankfurt, Moscow, Jerusalem, Shanghai, Dubai, Ljubljana); (4) Digital Services including Biz Chat (AI-powered conversation tool) and online publication access; (5) Specialized Project Services including Dual VET Serbia, Climate-KIC programs, and ADA TechAk automotive training academy. The organization also facilitates Open Balkan regional cooperation and WB6 Chamber Investment Forum activities. CCIS supports Serbia's economy through representation, information dissemination, trade facilitation, and educational programs, serving as the primary bridge between Serbian businesses and international markets.

Differentiator

Problem solved

Functional benefit

Brands

• WB6 Chamber Investment Forum: A registered association of chambers of commerce and industry from the six Western Balkans economies established in 2017 to provide a joint voice to the business community and facilitate inter-business contacts.
• Open Balkan
• Enterprise Europe Network (EEN)
• Biz Chat

Products and services

• Document Issuance Services Official issuance of Certificates of Origin (preferential and non-preferential), force majeure certificates, certification of commercial documents, and qualified electronic certificates for digital transactions. Serves Serbian exporters, importers, and companies needing authenticated trade documentation.
• Find Your Supplier in Serbia B2B matching service that helps foreign companies locate and connect with Serbian suppliers based on line of business, product range, capacities, certificates, and quality standards. Includes organized B2B meetings, plant visits, and supplier profiling.
• Foreign Trade Consulting and Analytics Services Analytical and consulting services for foreign trade including analysis of trade trends, market performance benchmarking, market intelligence, and tailor-made analytical reports for economic entities. Backed by access to Bloomberg Terminal, Eurostat, IMF, UNCTAD, and Bisnode databases.
• International Fairs Organization Organization of Serbian company participation at international trade fairs abroad and domestic events, including joint national pavilions, trade delegations, and B2B matchmaking events promoting Serbian exports.
• Franchise Centre Advisory and support services for franchise business model implementation in Serbia, including consulting for both prospective franchisees entering the Serbian market and franchisors expanding in Serbia.
• CCIS Representative Offices Abroad Network of 9 international representative offices (Vienna, Brussels, Trieste, Frankfurt, Moscow, Jerusalem, Shanghai, Dubai, Ljubljana) plus an associate in Zagreb, providing trade and investment facilitation, market intelligence, and bilateral business connection services.
• Enterprise Europe Network (EEN) Services EU-supported services for SME competitiveness including business cooperation databases, international matching, technology transfer assistance, and EU funding advisory across 60+ countries.
• Courts and Arbitration Arbitration services and court-related proceedings hosted by CCIS providing formal dispute resolution mechanisms for Serbian and international businesses.
• Biz Chat AI-powered conversational platform enabling businesses to engage with chamber services and information through automated business conversations and information retrieval.

Quantifiable outcome

• 18,000 companies with majority foreign capital operating in Serbia attracted through CCIS-supported investment environment
• +3 more outcomes

Named customers15 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

17 partnerships are on record, tiered flagship, emerging, core, regional and minor.

• Chinese Chamber of CommerceflagshipGTM or Marketing Partner · 22 June 2026Serbia to host a representative office of the Chinese Chamber of Commerce and a European Supply Chain Fair from 2028, strengthening China-Serbia economic ties.
• Korean Companies and Institutions (KOTRA, KOIMA)emergingGTM or Marketing Partner · 18 June 2026Following CEPA negotiations conclusion, CCIS facilitates Serbian-Korean business cooperation in supply chains, industry, manufacturing, transport, AI, and clean energy. 11 Serbian companies participating in Korea Import Fair 2026.
• International Chamber of Commerce (ICC)coreStrategic or Co-development PartnerCCIS is a long-standing member of ICC which establishes international business rules, mechanisms and standards used worldwide. CCIS participates in managing and working bodies representing member interests.
• Association of European Chambers of Commerce and Industry (Eurochambres)coreStrategic or Co-development PartnerCCIS participates in European chamber network activities and represents Serbian business interests in the European business community.
• Enterprise Europe Network (EEN)coreTechnology or IntegrationCCIS hosts EEN services providing databases for cross-border business cooperation, technology transfer assistance, and international partnership matching across 60+ countries.
• WB6 CIF - Western Balkans 6 Chamber Investment ForumcoreStrategic or Co-development PartnerCCIS co-founded WB6 CIF with five other Western Balkans chambers representing 400,000+ companies. Platform facilitates regional economic integration and investment promotion.
• Open Balkan InitiativecoreStrategic or Co-development PartnerCCIS supports the Open Balkan initiative for free movement of goods, services, people and capital in Western Balkans. Hosts Wine Vision by Open Balkan and other regional events.
• Forum of the Adriatic and Ionian Chambers of CommerceregionalStrategic or Co-development PartnerCCIS participates in Adriatic-Ionian regional chamber cooperation for economic development and cross-border business support.
• Black Sea Economic Cooperation Business CouncilregionalStrategic or Co-development PartnerCCIS participates in Black Sea regional economic cooperation network supporting Black Sea basin business development.
• Association of Balkan ChambersregionalStrategic or Co-development PartnerCCIS collaborates with Balkan chamber network for regional economic integration and business cooperation.
• Central European Initiative Business CouncilregionalStrategic or Co-development PartnerCCIS participates in CEI business council supporting Central European economic cooperation and business networking.
• Danube Chambers of Commerce AssociationregionalStrategic or Co-development PartnerCCIS participates in Danube region chamber network for cross-border business cooperation along Danube corridor.
• Association of the Mediterranean Chambers of Commerce and IndustryregionalStrategic or Co-development PartnerCCIS participates in Mediterranean chamber network supporting Mediterranean business integration.
• China Council for the Promotion of International Trade (CCPIT)flagshipGTM or Marketing PartnerStrategic partnership for China-Serbia economic cooperation. CCIS President Marko Čadež promotes CISCE internationally. China confirmed participation in EXPO 2027 Belgrade.
• Malaysia (Penang) Semiconductor IndustryemergingStrategic or Co-development PartnerInitiative to strengthen industrial cooperation between Malaysia and Balkan countries, focusing on high-tech ecosystem especially semiconductors and electronics.
• UN agencies (UNICEF, OSCE)minorOthersCCIS cooperates with global multilateral organisations including UNICEF and OSCE for specific initiatives.
• IMF, OECD, World BankminorOthersCCIS cooperates with international financial institutions for economic analysis, data sharing, and policy development support.

Scale indicators18 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Croatian Chamber of Economy (HGK): Croatian national chamber of economy with mandatory membership of Croatian businesses, regional chamber network, sector associations, and international representative offices. Highly comparable institutional structure and statutory mandate as CCIS, and a key partner in WB6 CIF and Open Balkan.
• Chamber of Commerce and Industry of Slovenia (GZS): Slovenian national chamber with compulsory membership, sector associations, and regional presence. Comparable as a small EU-member national chamber from the former Yugoslav space, with similar services including document certification, B2B matchmaking, and international representation.
• Italian Union of Chambers of Commerce (Unioncamere): Italian national umbrella body of 60+ chambers across Italy, providing certification, trade documentation, and international business support. Comparable mandate to CCIS and a major bilateral partner given Italian investment in Serbia.
• Austrian Federal Economic Chamber (WKO): Austrian national chamber with statutory membership, sector-based organization, and extensive international network. Comparable institutional structure to CCIS, and a key bilateral partner for Serbia given Austria's significant economic ties.
• German Chamber of Commerce and Industry (DIHK): German national chamber network providing international trade services, certification, and B2B matchmaking across 79 AHKs worldwide. Comparable scope of services and global footprint, and a key partner given Germany is Serbia's largest export market.
• Economic Chamber of North Macedonia: North Macedonian national chamber providing trade promotion, certification, and international representation. A direct regional peer and WB6 CIF co-founder with similar institutional mandate and Open Balkan partnership.
• Hungarian Chamber of Commerce and Industry (MKIK): Hungarian national chamber providing certification, B2B matchmaking, and international trade support to Hungarian companies. Comparable mandate, services, and structure to CCIS, with strong EU integration providing a useful benchmark.
• Foreign Trade Chamber of Bosnia and Herzegovina: Bosnian national chamber providing trade documentation, B2B services, and international representation. A WB6 CIF co-founder and close regional partner of CCIS, sharing similar institutional structure and services for a smaller economy.

Broad incumbents

• International Chamber of Commerce (ICC): Global chamber organization setting international business rules and standards. CCIS is a long-standing ICC member and participates in its working bodies. ICC is a comparable broader incumbent operating in the same chamber-of-commerce institutional space at the global level.
• Eurochambres: European umbrella association of 45 national chamber networks representing over 20 million businesses in Europe. CCIS is a member of Eurochambres and uses it for European-level advocacy, making Eurochambres both a partner and a broader incumbent in the same institutional space.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Privrednakomora
• Instagraminstagram.com/ccis_serbia
• LinkedInlinkedin.com/company/serbian-chamber-of-commerce-and-industry
• Xx.com/Privrednakomora

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries45 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chamber of Commerce and Industry of Serbia