Tyne Housing Association

What Tyne Housing Association does

Tyne Housing Association Ltd is a charitable housing association and registered provider of social housing (Registration No: LH4297) headquartered in Byker, Newcastle Upon Tyne, delivering integrated supported housing, healthcare, training, and employment services to vulnerable adults across five local authorities in Tyneside (Newcastle, Gateshead, North Tyneside, South Tyneside, Northumberland). Founded in 1973 as Carr-Gomm (Tyneside), the organisation operates more than 420 bed-spaces spanning emergency accommodation (Byker Bridge House, 31 beds), general supported housing (360+ bed-spaces), specialist mental health resettlement (Westbridge, 12 beds in NHS partnership), and recovery housing (Sober Living House, 6 beds), alongside the Move-on Programme, the Rough Sleeper Accommodation Project (RSAP), the Joseph Cowen health and wellbeing hub, and the Ouseburn Farm training subsidiary.

The service portfolio is delivered through a single coordinated operating model — there is no proprietary technology platform — with day-to-day support managed across multiple Tyneside sites and a wholly-owned subsidiary (Ouseburn Farm Charity). Revenue is generated primarily through housing benefit, local authority commissioned contracts (92% of referrals originated through local authorities in 2018/19), NHS partnership income, and grants from Homes England and the Ministry of Housing, Communities and Local Government (MHCLG), supplemented by charitable donations via Local Giving. Demand is driven by local authority social services, NHS, prison, probation, and hospital referral pathways rather than direct consumer marketing.

The organisation is led by Chief Executive Steve McKinlay (since 2019) and a 13-member management team, supported by a board chaired by Monica Burns. It holds Investors in People Gold and Cyber Essentials Plus certifications, and reports a social return on investment of £2.80 per £1 invested across its services. Co-leading the HENNE network of 13 North East housing providers (186,000+ homes) gives Tyne regional influence in employment programmes and commissioning discussions.

Name

Tyne Housing Association

Legal name

Tyne Housing Association Ltd

Website

https://tynehousing.org.uk

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

51–100 employees

Short description

Tyne Housing Association is a charitable registered provider of social housing founded in 1973, delivering emergency accommodation, supported housing, mental health resettlement, recovery housing, healthcare, and training services to over 1,000 vulnerable adults annually across five local authorities in Tyneside, England.

Ownership category

akta.pro rank

Product category

Social Housing and Homelessness Support Services

NAICS

Temporary Shelters (624221), Other Community Housing Services (624229), Residential Mental Health and Substance Abuse Facilities (62322)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Small Residential Care Homes (RCFE/Board & Care) (HLADABAF), General Assisted Living Facilities (HLADABAA)

Keywords

• Supported housing services
• Homelessness accommodation
• Social housing provision
• Mental health resettlement
• Community wellbeing programs

Headquarters

HQ city

Newcastle Upon Tyne

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Housing Benefit and Local Authority Funding: Revenue generated through housing benefit payments and contracts with local authorities across Tyneside for providing supported housing services. During 2018/19, 92% of referrals were received through local authority partnerships.
2. Grants and Donations: Funding from government agencies such as Homes England, Ministry of Housing Communities and Local Government (MHCLG), and charitable donations through Local Giving. The Move-on Programme is funded by Homes England.
3. Social Value Generation: Creates social return on investment through services: £2.80 for every £1 invested across Tyne services; £13.04 social value per £1 invested in Joseph Cowen Centre; £3.02 per £1 in Byker Bridge House.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Tyne Housing Association provides supported housing, emergency accommodation, mental health resettlement, recovery housing, healthcare outreach, skills training, and community programmes for vulnerable adults across the North East of England. The organisation operates 420+ bed-spaces of supported housing, an emergency hostel (Byker Bridge House), mental health resettlement service (Westbridge), recovery housing (Sober Living House), a primary healthcare hub (Joseph Cowen Centre), a training farm (Ouseburn Farm), and learning facilities, with residents referred via local authorities, NHS, prison, probation, and hospital services.

Product overview

Tyne Housing Association is a charitable housing association providing integrated support, housing, healthcare and training services to vulnerable people in the North East. Founded in 1973, the organization operates as a unified service portfolio rather than a platform-plus-modules architecture. The core offering consists of housing services (Byker Bridge House emergency accommodation, Supported Housing with 360+ bed-spaces, Westbridge Mental Health Resettlement Service, Sober Living House, and the Move-on Programme) supplemented by wellbeing services (Joseph Cowen Centre healthcare hub), community initiatives (Ouseburn Farm charity), and learning opportunities (Progression Hub, Skills Training/Wood Workshop). Cross-cutting programmes include HENNE employment partnership and Tyne Text engagement service, all underpinned by a Model of Support framework developed collaboratively with residents and stakeholders.

Differentiator

Problem solved

Functional benefit

Products and services

• Byker Bridge House Emergency Accommodation Emergency accommodation provision in Newcastle providing 31 short-term bed spaces to adults facing homelessness, staffed 24/7 by specialist housing and support workers.
• Supported Housing Over 420 bed-spaces across the region made up of shared houses, specialist supported provisions, smaller shared flats and self-contained flats, focused on individual personal needs.
• Westbridge Mental Health Resettlement Service Partnership with Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust providing specialist residential and clinical support for up to 12 adults discharged from secure mental health hospitals or prison.
• Sober Living House / Recovery House Abstinence-based project providing a home for up to six people who have made the decision to abstain from substance use, with staffing support for life skills and recovery.
• The Move-on Programme Partnership with Homes England providing affordable living and support for people looking to move on towards employment and independent living.
• Joseph Cowen Centre Healthcare Hub Wellbeing Community Hub providing drop-in primary healthcare services to those who are homeless and most vulnerable, run in partnership with Newcastle Gateshead CCG and Newcastle City Council.
• Ouseburn Farm Local charity providing a free-to-enter visitor attraction and training facility for vulnerable adults to gain new skills, build confidence and make friends.
• Progression Hub Dedicated space delivering services, training and informal activities for residents and individuals facing or at risk of homelessness, equipped with Smart TVs and Wi-Fi facilities.
• Skills Training / Wood Workshop Hands-on learning environment for woodwork, carpentry and creative skills, first opened in 1975 and based at Wilfred Street site in Byker.
• Rough Sleeper Accommodation Project (RSAP) Run in partnership with Newcastle City Council, providing 16 individual flats to residents ready to move on from crisis accommodation with dedicated housing worker support.
• Prospect Place Supported Housing Development Prospect Place development in Pelaw, Gateshead, providing 20 supported homes for people experiencing homelessness, delivered in partnership with Gateshead Council and funded through the Single Homeless Accommodation Programme.
• Southernwood Supported Housing (Harlow Green) Southernwood development in Harlow Green providing 14 supported apartments for people experiencing homelessness, delivered in partnership with Gateshead Council.

Quantifiable outcome

• £2.80 social return on investment for every £1 invested across Tyne services
• +6 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

21 partnerships are on record, tiered core, strategic and minor.

• Homes EnglandcoreStrategic or Co-development Partner · 1 January 2020Homes England is funding the Move-on Programme, providing 12 properties for affordable rent to help residents transition from emergency accommodation to independent living, along with an employability coach position.
• North East and North Cumbria Integrated Care Board (ICB)coreStrategic or Co-development PartnerRun in partnership with the ICB and Newcastle City Council, the Joseph Cowen Centre provides drop-in primary healthcare services to those experiencing homelessness.
• Newcastle City CouncilcoreStrategic or Co-development PartnerKey partner in running the Joseph Cowen Centre and RSAP (Rough Sleeper Accommodation Project), providing 16 individual flats for residents ready to move from crisis accommodation.
• Cumbria, Northumberland, Tyne and Wear NHS Foundation TrustcoreStrategic or Co-development PartnerUnique partnership for Westbridge Mental Health resettlement service providing specialist residential and clinical support for adults discharged from secure mental health hospitals or prison.
• Gateshead CouncilcoreStrategic or Co-development PartnerPartnership for Prospect Place (20 homes in Pelaw) and Southernwood conversion (14 apartments in Harlow Green) to tackle homelessness in Gateshead.
• Northumberland and Tyneside CouncilscoreStrategic or Co-development PartnerPartnership across five local authorities (Newcastle, Gateshead, North Tyneside, South Tyneside, Northumberland) for housing and support services.
• HENNE Partnership (Housing Employment Network North East)coreStrategic or Co-development PartnerPartnership of 13 housing providers including Tyne, Gentoo, North Star, Karbon Homes, Home Group, Livin, Bernicia, believe housing, Beyond Housing, Oasis Community Housing and Thirteen Group, responsible for 186,000+ homes across the North East, focused on employability support.
• University of Sunderland - Institute for Economic and Social InclusionstrategicStrategic or Co-development PartnerAcademic partner in Opening Doors research project examining barriers to employment faced by people in supported accommodation.
• Newcastle University (Fuse - Centre for Translational Research in Public Health)strategicStrategic or Co-development PartnerAcademic partner in Opening Doors project providing research into public health approaches to supported housing and employment.
• Home GroupminorStrategic or Co-development PartnerHousing provider partner within HENNE network and collaborator on Opening Doors research project.
• Northumbria UniversityminorStrategic or Co-development PartnerAcademic partnership enabling residents to contribute as Experts by Experience to See Me North research project on homelessness.
• IMPACT (Improving Adult Care Together)minorStrategic or Co-development PartnerResearch organization that studied the Joseph Cowen Centre's pet-inclusive approach to inform national policy guidelines.
• Crisis SkylightminorStrategic or Co-development PartnerPartner providing courses and training activities at the Progression Hub.
• Northern Learning TrustminorStrategic or Co-development PartnerPartner providing training and activities at the Progression Hub for people facing homelessness.
• Community Integrated CareminorStrategic or Co-development PartnerPartner organization working in the social housing sector across the North East.
• Shine FoundationminorStrategic or Co-development PartnerRegional foundation partner supporting community initiatives in the North East.
• The Angelou CentreminorStrategic or Co-development PartnerLocal partner organization supporting vulnerable people in the region.
• BHSFminorStrategic or Co-development PartnerHealth and wellbeing benefit provider partner for staff benefits.
• Wish GBminorStrategic or Co-development PartnerWomen in Social Housing organization with Tyne representation on national board.
• Oasis Community HousingminorStrategic or Co-development PartnerHousing provider partner in HENNE network and Opening Doors research collaboration.
• Action FoundationminorStrategic or Co-development PartnerCharitable partner in Opening Doors research project supporting vulnerable adults.

Scale indicators8 records

Recent moves10 records

Expansion highlights6 records

Broad incumbents

• Karbon Homes: Large North East housing association providing general needs, supported, and retirement housing. Direct HENNE partner with overlapping Tyneside and Northumberland operations and comparable supported housing offerings.
• St Mungo's: Major UK charity providing emergency accommodation, supported housing, and recovery services for people experiencing homelessness and rough sleeping. Operates an integrated model very similar to Tyne's at significantly larger national scale.
• Depaul UK: National charity supporting people experiencing homelessness and prison leavers through supported and dispersed accommodation. Highly comparable service model and CEO Steve McKinlay's previous employer, making it a strong operational and cultural peer.
• Crisis: National homelessness charity delivering supported housing, Skylight centres, and training services. Operates services comparable to Tyne's Progression Hub and skills training model, and is a partner at Tyne's Progression Hub.
• Centrepoint: National UK charity providing accommodation, support, and training for young people experiencing homelessness. Operates a comparable integrated supported housing and training model to Tyne at larger national scale.
• Gentoo Group: Large North East housing association providing general needs and supported housing across Sunderland and surrounding areas. Direct HENNE partner with overlapping Tyneside commissioning relationships and supported housing services comparable to Tyne's portfolio.
• Bernicia Group: North East housing association with significant supported housing portfolio. HENNE partner and lead contact for the network, with operations overlapping Tyne's Tyneside footprint and comparable supported housing services.
• Home Group: One of the UK's largest housing associations with a substantial supported housing portfolio. Home Group is a direct HENNE partner of Tyne and was a previous employer of Tyne's Director of Finance, making it the closest operational and strategic peer at larger scale.
• Thirteen Group: Large North East housing association providing general needs and supported housing. HENNE partner operating in adjacent geographies to Tyne with similar commissioning relationships and service portfolio structure.

Direct peers

• Oasis Community Housing: North East-focused homelessness charity providing supported housing, emergency accommodation, and recovery services. Direct HENNE partner operating similar homelessness-focused models to Tyne in overlapping geographies and serving comparable resident populations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@tynehousing
• LinkedInlinkedin.com/company/tynehousing
• Xx.com/tynehousing
• Facebookfacebook.com/tynehousing

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tyne Housing Association