Gold Medal Services

What Gold Medal Services does

Gold Medal Services (legal entity Macentee Investments Pty Limited) is a privately held Australian hydraulic infrastructure services company founded in 1996 and headquartered in Berrimah, Northern Territory. The company delivers an integrated suite of plumbing, gas fitting, electrical, HVAC, CCTV inspection, non-destructive digging (NDD), ground penetrating radar (GPR), confined space entry, hydraulic design, and BioCycle wastewater treatment services from a Berrimah operations hub covering Darwin, Palmerston, Katherine, Alice Springs, and Kununurra. Its technology stack centres on purpose-built physical equipment including a 600 bar hydro excavation truck, GPR units with augmented reality overlay scanning up to 8 metres depth, WinCan VX Expert CCTV software integrated with GIS asset mapping, and AroFlo job management system with asset-level reporting.

The company generates revenue primarily through professional services and managed services contracts across Defence, NT Government, commercial/industrial, educational, and remote regional customers. Pricing is project-based with quotes ranging from $1,200 to over $50,000 per assessment design, and individual project values reaching $6,500,000+ in commercial and $1,500,000+ in government work. Go-to-market is sales-led enterprise field sales via website project assessment forms, direct phone contact, and detailed scoping meetings, with 95% of maintenance requests booked within 48 hours. Distribution includes formal government procurement channels (DISP-accredited for Defence) and exclusive BioCycle product distribution for NT and Kununurra.

The company holds a dense regulatory accreditation stack — DISP, Essential Eight, DCAC, CAL, PowerWater, EPA Licence, AusJet, CertLoc, and Type A gas fitting — serving as a barrier to entry for Defence and government work. Named anchor clients include Defence (RAAF Darwin, RAAF Tindal), Charles Darwin University, ANU, City of Darwin, City of Palmerston, Litchfield Council, NT Government, Santos, Inpex, CBRE, BMD, Veolia, Svitzer, and BOC. The company has maintained zero reportable safety incidents since 1996 and reports 95%+ repeat client business. Managing Director Shane Smith leads the company, which operates with 30+ qualified professionals and 4,500+ jobs completed annually.

Name

Gold Medal Services

Legal name

Macentee Investments Pty Limited

Website

https://gmsnt.com.au

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Gold Medal Services is a privately held Northern Territory hydraulic infrastructure services company founded in 1996, delivering plumbing, NDD, GPR, CCTV, confined space, and BioCycle wastewater treatment to Defence, NT Government, commercial, and educational clients from its Berrimah headquarters.

Ownership category

akta.pro rank

Product category

Hydraulic Infrastructure Services

NAICS

Specialty Trade Contractors (238), Other Specialty Trade Contractors (2389), Water and Sewer Line and Related Structures Construction (23711), Geophysical Surveying and Mapping Services (541360)

SIC

Construction - Special Trade Contractors (1700)

akta.pro primary industry

Natural Disaster Preparedness & Recovery (Storm/Flood/Wildfire) (BPABANAI)

akta.pro secondary industry

Tailings & Water Management Engineering (TSF Design/Construction, Dams, Water Treatment) (IMAKAOAF)

Keywords

• Hydraulic infrastructure services
• Non-destructive digging
• Wastewater treatment systems
• Facilities maintenance services
• Ground penetrating radar

Headquarters

HQ city

Darwin

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Facilities Maintenance Services: Preventive maintenance programmes and reactive maintenance services for commercial, educational, residential facilities and government sites. Includes plumbing, electrical, fire protection, CCTV, NDD, gas fitting, and confined space services delivered under single-point-of-contact coordination.
2. Commercial and Government Project Management: Multi-trade project delivery coordinating 20+ subcontractors across commercial and government projects. Projects up to $6,500,000+ for commercial and $1,500,000+ for government. Includes hydraulic design, installation, commissioning, and compliance documentation.
3. Waste Water Treatment Systems (BioCycle Distribution): Exclusive distributor of BioCycle wastewater treatment systems across NT and Kununurra. Complete supply, installation, commissioning, and ongoing maintenance of ASTS and BioCycle systems for residential, commercial, and government applications.
4. NDD Hydro Excavation and Jet Cleaning: Non-destructive digging and high-pressure jet cleaning services for underground utility exposure, pipe cleaning, pit maintenance, and asset location. Used across Defence, government, and commercial sites throughout the NT.
5. CCTV Inspection and Assessment: Nationally accredited CCTV inspection services for sewer, stormwater, oil and gas pipelines, and AC ducts. WSAA-compliant reports delivered in web viewer, USB, or PDF formats. GIS integration for asset mapping and procurement documentation.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Gold Medal Services delivers specialist hydraulic infrastructure, plumbing, gas fitting, electrical, CCTV inspection, NDD hydro excavation, Ground Penetrating Radar, confined space, and BioCycle wastewater treatment services. The company operates as a single integrated multi-trade contractor coordinating projects up to $6.5M for commercial clients and $1.5M+ for government clients across the Northern Territory. Services span preventive maintenance programmes, design-and-construct project delivery, and exclusive BioCycle wastewater system distribution.

Product overview

Gold Medal Services is a unified service offering platform for complex hydraulic infrastructure and facility maintenance in the Northern Territory, combining core maintenance and project management services with specialized capabilities including NDD Hydro Excavation, Ground Penetrating Radar, CCTV Inspection, Confined Space Entry, Waste Water Treatment (including BioCycle distributed products), Hydraulic Design, Gas Fitting, and CertLoc-certified utility location. The company operates as a single integrated contractor delivering Facilities & Asset Management through coordinated multi-trade delivery, serving Defence, government, commercial, and educational sectors with projects ranging from $1,500,000 to $6,500,000+.

Differentiator

Problem solved

Functional benefit

Products and services

• Maintenance Services Preventive maintenance programmes for Defence bases, education facilities, and high-risk commercial sites, with 95% of maintenance requests booked within 48 hours and 98-100% on-time completion across long-term contracts.
• Project Management Compliant project delivery with documented safety, quality, and environmental systems, coordinating 20+ subcontractors with single-point-of-contact project management for commercial and government projects.
• Commercial Projects Commercial plumbing and multi-trade construction services for office, retail, education, and commercial projects valued up to $6,500,000+, with business-continuity focus during construction.
• Government Projects Infrastructure project delivery for NT Government departments and Defence facilities with full compliance documentation, accountability standards, and projects up to $1,500,000+.
• Waste Water Treatment Systems Advanced Secondary Treatment Systems (ASTS) design, installation, commissioning, and ongoing maintenance for commercial, government, and high-control sites, engineered for NT tropical climate and PowerWater standards.
• BioCycle Wastewater Treatment Systems Exclusive distribution of BioCycle aerated wastewater treatment systems across NT and Kununurra, combining aerobic and anaerobic processes producing high-quality effluent suitable for irrigation and compliant discharge, approved to AS/NZS 1546.
• NDD Hydro Excavation and Jet Cleaning Non-destructive digging using 600 bar (8500 psi) hydro excavation truck for safe underground service exposure, combined vacuum excavation for sewer, stormwater, and infrastructure cleaning across Defence, government, and commercial sites.
• Ground Penetrating Radar (GPR) Non-invasive subsurface scanning and utility detection up to 8 metres depth with GPS positioning accuracy of 1-5cm, delivering 3D maps in CAD or GIS format with augmented reality overlay for compliance documentation.
• Facilities and Asset Management Comprehensive facilities management coordinating plumbing, electrical, fire protection, CCTV, NDD, GPR, and external subcontractors through single point of contact, with asset register and ITP compliance documentation.
• Hydraulic Design Services Self-certifying plumber hydraulic design for pump stations, sanitary drainage, water reticulation, and stormwater management engineered for NT soil conditions and PowerWater standards, delivered in PDF or DWG format.
• Confined Space Entry Nationally accredited confined space entry services for WWII tunnels, sewer infrastructure, and deep excavations with pre-entry atmospheric testing and zero LTI safety record.
• CCTV Inspection and Assessment Nationally accredited (NWPNET059) CCTV condition assessment for sewer, stormwater, oil and gas pipelines, and AC ducts from 150mm to 2000mm diameter, with single-run capability up to 300 metres using WinCan VX Expert software and GIS integration.
• Gas Fitting Type A licensed gas fitting services for commercial kitchens, industrial facilities, and government sites operating under Dangerous Goods Regulations 1985 and NT WorkSafe requirements.
• CertLoc Certified Locator CertLoc Verified Asset Location Specialist certified underground service location combining electromagnetic detection and Ground Penetrating Radar for comprehensive utility mapping.

Quantifiable outcome

• Zero reportable safety incidents across 30+ years of operation
• +8 more outcomes

Named customers23 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature6 records

Partnerships

One partnership is on record.

• BioCycle AustraliacoreChannel Partner/ Reseller/ Distributor · 16 October 2025Gold Medal Services appointed as the exclusive distributor of BioCycle wastewater treatment systems across the Northern Territory and Kununurra regions. Gold Medal Services supplies, installs, and maintains the complete range of BioCycle systems, which are engineered for tropical and remote environments and approved to AS/NZS 1546. Systems combine aerobic and anaerobic processes producing high-quality effluent suitable for irrigation and compliant discharge. The partnership covers residential, commercial, and government customers from Darwin, Palmerston, Katherine, Alice Springs, and Kununurra.

Scale indicators14 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Ventia: Large Australian infrastructure and facility services provider with significant Defence estate exposure — competes for many of the same Defence base maintenance and infrastructure scopes in NT.
• Programmed: Australian workforce solutions and facility maintenance provider with government and Defence contracts — comparable facility management and maintenance services model at larger scale.
• Service Stream: National provider of utility, telecommunications, and infrastructure services including water network maintenance — broad incumbent offering comparable water/sewer specialty contracting capability.
• Veolia Australia: Global environmental services and water/wastewater operator with NT presence — overlaps with Gold Medal's wastewater treatment and environmental remediation services for industrial and government clients.
• John Holland: Major Australian infrastructure and building contractor with strong water, transport, and Defence portfolio — competes for large-scale NT government infrastructure tenders.
• Downer Group: Australia's largest integrated infrastructure services group (including Spotless facility services) — broad incumbent offering overlapping plumbing, facilities management, and Defence capability across all states.
• CPB Contractors: Tier-one Australian construction and infrastructure delivery business with significant Defence and government portfolio — broad incumbent competing for major NT and federal infrastructure projects.

Direct peers

• Interflow: Australian specialist in pipeline rehabilitation, inspection (CCTV), and water/wastewater infrastructure services — directly comparable trenchless and pipeline asset management capability to Gold Medal's CCTV, NDD, and hydraulic services.
• Stowe Australia: National electrical, plumbing, and data communications contractor serving government, Defence, and commercial clients — comparable multi-trade specialty contracting model with strong government and Defence penetration.
• Abergeldie Complex Infrastructure: Australian civil infrastructure contractor delivering water, wastewater, and utility projects across NSW and ACT with similar self-delivery model — comparable hydraulic and water infrastructure specialty services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/GMSNT
• LinkedInlinkedin.com/company/gmsnt
• Instagraminstagram.com/GoldMedalServices

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gold Medal Services