Instituut Mijnbouwschade Groningen

What Instituut Mijnbouwschade Groningen does

Instituut Mijnbouwschade Groningen (IMG) is a Dutch government institution headquartered in Groningen that administers compensation claims for damage caused by ground movement resulting from gas extraction in the Groningen field and gas storage operations at Norg and Grijpskerk. Established under the Tijdelijke wet Groningen on 14 April 2022 as the successor to the Tijdelijke Commissie Mijnbouwschade Groningen (TCMG), IMG operates with statutory authority and a legal presumption of causation (bewijsvermoeden) that materially favors claimants. It runs three core compensation schemes — physical damage to buildings and objects, property value depreciation, and immaterial (psychological) damage — alongside a Sustainable Restoration (Duurzaam Herstel) risk-mitigation program and an emergency response service for acutely unsafe situations with a 48-hour inspection SLA.

IMG's service delivery rests on a digital platform combined with physical support infrastructure. Citizens submit claims through the Mijn Dossier portal, can visit steunpunten (support points), book orientation interviews, or call a dedicated 0800 number. The platform incorporates a documented algorithmic processing stack: image-recognition matching against historical damage records, the Bommer et al. 2019 vibration-velocity calculation method, the Atlas Research-based property value depreciation model, NAM dossier cross-referencing for anomaly detection, and business-rule-based automated risk categorization that routes dossiers between automated and human review. As of July 2026, IMG is processing approximately 1,415 new damage reports per week.

IMG is funded by the Dutch State and operates without commercial revenue; compensation amounts paid to citizens (€3.47 billion cumulative across 689,435 dossiers) are government disbursements, not organizational revenue. The institution is staffed by 501-1,000 employees and operates a board chaired by S.C.J.J. Kortmann with a deputy chair and additional board members. Its partnerships are predominantly public-sector and statutory: NAM (data exchange for prior damage verification), NCG (building reinforcement coordination), Kadaster (cadastral data), Handelsregister (business registry), Commissie Mijnbouwschade (jurisdictional coordination), and external expert assessors and safety inspection bureaus.

Name

Instituut Mijnbouwschade Groningen

Legal name

Instituut Mijnbouwschade Groningen

Website

https://schadedoormijnbouw.nl

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Instituut Mijnbouwschade Groningen (IMG) is a Dutch government institution that administers statutory compensation claims for physical, property-value, and immaterial damage caused by gas extraction in the Groningen field and gas storage at Norg and Grijpskerk, serving residents, property owners, and agricultural businesses across Groningen and Drenthe provinces.

Ownership category

akta.pro rank

Product category

Public Sector Claims Administration

NAICS

Building Inspection Services (541350)

SIC

Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

Payment Integrity, Audit, Appeals & Grievance Support (BPAAAFAJ)

Keywords

• Earthquake damage claims
• Property damage compensation
• Gas extraction damage
• Government claims administration
• Mining damage assessment

Headquarters

HQ city

Groningen

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Government Funding: The IMG is a Dutch government institution funded by the Dutch State to handle damage compensation claims from gas extraction in the Groningen field and gas storage at Norg and Grijpskerk. The organization operates under the Tijdelijke wet Groningen (Temporary Groningen Act) and compensates damage without generating commercial revenue.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Instituut Mijnbouwschade Groningen (IMG) is the Dutch government institution responsible for assessing and compensating physical, property-value-depreciation, and immaterial damage caused by ground movement from gas extraction in the Groningen field and gas storage at Norg and Grijpskerk. It administers statutory compensation schemes, dispatches independent damage experts, runs a digital claims portal (Mijn Dossier), and processes approximately 1,415 new damage reports per week using semi-automated decision algorithms. The organization disbursed €3.47 billion in cumulative compensation across 689,435 processed dossiers.

Product overview

Instituut Mijnbouwschade Groningen (IMG) operates as a government damage compensation agency handling claims arising from ground movement due to gas extraction from the Groningen field and gas storage operations at Norg and Grijpskerk. The organization's service portfolio comprises three core compensation schemes: (1) Physical Damage to Buildings and Objects, offering multiple pathways including Fixed Compensation (Vaste Vergoeding), Contractor-Based Repair (Herstel met Aannemer), Custom Investigation (Maatwerk met Onderzoek), and Sustainable Restoration (Duurzaam Herstel); (2) Property Value Depreciation Compensation (Waardedaling) for residential and non-residential properties; and (3) Immaterial Damage Compensation (Immateriële Schadevergoeding) for psychological suffering. Supplementary services include emergency reporting for acutely unsafe situations and a digital portal (Mijn Dossier) for file management. The IMG also deploys algorithmic systems including image recognition matching, automated quality assessment, and property depreciation calculators to process claims.

Differentiator

Problem solved

Functional benefit

Products and services

• Fysieke Schade Afhandeling (Physical Damage Compensation) Statutory compensation scheme covering physical damage to buildings and objects caused by mining-induced ground movement. Offers multiple pathways including Fixed Compensation (€10,000/€5,000), Contractor-Based Repair (up to €60,000 incl. VAT), Custom Investigation by independent experts, and Sustainable Restoration for structural reinforcement to prevent repeat damage. Available to homeowners, tenants, and owners of objects in the Groningen earthquake area and Norg/Grijpskerk gas storage areas.
• Waardedaling Vergoeding (Value Depreciation Compensation) Compensation for the depreciation of residential and non-residential properties located in the earthquake or value-decline area, calculated via the Atlas Research methodology. Available to property owners whose buildings suffer a measurable market value reduction due to gas-extraction-induced ground movement.
• Immateriële Schadevergoeding (Immaterial Damage Compensation) Compensation for non-physical damage in the form of mental distress or sorrow caused by ground movement from mining activities. Uses a standardized questionnaire (Personal Impact Analysis) and tiered fixed amounts: €1,500 (person damage), €3,000 (serious), €5,000 (particularly serious), or €5,000 under a safety-based indication. Available to adult residents and through legal guardians for minors.
• Acuut Onveilige Situaties (Acutely Unsafe Situation Reporting) Emergency reporting channel for situations where building damage may pose immediate safety risks. An external safety inspection bureau conducts an on-site inspection within 48 hours and IMG coordinates required safety measures with the local mayor if needed. Available to all residents and owners of buildings in the IMG service area.
• Mijn Dossier (My File Portal) Online portal accessible 24/7 to registered applicants for submitting damage claims, uploading documentation, tracking application status, and managing personal files across all IMG compensation schemes.
• Oriëntatiegesprek (Orientation Interview) Guided consultation where IMG staff help applicants (residents, owners, tenants, businesses) explore which compensation and restoration options apply to their situation before formally filing a claim.

Quantifiable outcome

• 378,570 physical damage files processed
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core.

• Nederlandse Aardolie Maatschappij (NAM)coreStrategic or Co-development PartnerNAM shares address lists of previous damage reports with IMG to verify new damage claims. NAM receives address data from IMG to check for prior damage assessments. This data exchange is legally mandated under the Tijdelijke wet Groningen to enable IMG to distinguish new damage from previously assessed damage.
• Nationaal Coördinator Groningen (NCG)coreStrategic or Co-development PartnerNCG receives personal data from IMG for the reinforcement of buildings in the earthquake area. Data shared includes dossier numbers, contact information, property valuations, cadastral data, and communication records to coordinate building reinforcement with damage compensation processes.
• Commissie Mijnbouwschade (CM)coreStrategic or Co-development PartnerIMG shares applicant data with the Commission for Mining Damage when transferring reports or consulting previous damage filings. Data includes contact details, property valuations, financial data, BAG data, and legal procedure status. This coordination is necessary where the Commission's area of effect overlaps with IMG operations.
• External Experts and Damage AssessorscoreImplementation/ SI/ Consulting PartnerIndependent experts engaged by IMG to assess damage causation and scope. Experts receive applicant data including contact details, bank information, damage photographs, and building inspection reports. These assessments form the basis for IMG compensation decisions.
• External Safety Inspection BureaucoreImplementation/ SI/ Consulting PartnerExternal bureau engaged by IMG to conduct safety inspections when acute unsafe situations are reported. Receives applicant personal data to perform inspections and report findings within 48 hours.
• Construction Management Bureau (for Duurzaam Herstel)coreImplementation/ SI/ Consulting PartnerBureau engaged by IMG to manage contractors for sustainable restoration (Duurzaam Herstel) of buildings. The bureau coordinates two contractors for research, design, and execution of structural improvements to reduce repeat damage risk.

Scale indicators9 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Crawford & Company: Global independent claims management firm serving insurers and corporations with property/casualty claims handling, subrogation and litigation support; comparable to IMG on multi-line claims administration at scale, including catastrophes.
• Sedgwick Claims Management Services: Largest global third-party claims administrator handling property, casualty, and catastrophe claims; comparable in end-to-end claims intake, assessment routing, payment integrity, and grievance/appeals workflows, though as a commercial TPA rather than a statutory body.

Direct peers

• Tijdelijke Commissie Mijnbouwschade Groningen (TCMG): Direct predecessor of IMG, operating 2018–2022 under the same mining-damage compensation mandate; serves as the historical baseline against which IMG's expanded scope, AI tooling, and digitized portal (Mijn Dossier) are measured.
• Centrum Veilig Wonen (CVW): Earlier organization established to coordinate earthquake-damage repair and reinforcement in the Groningen region; predecessor in the IMG/TCMG lineage that handled similar physical-damage and restoration work in the same geography.
• Nationaal Coördinator Groningen (NCG): Sister Dutch government body coordinating building reinforcement and structural recovery in the Groningen earthquake area; directly exchanges applicant data with IMG and operates overlapping programs targeting the same citizens and properties.
• Commissie Mijnbouwschade (CM): Dutch government body (Ministry of Infrastructure & Water Management) that adjudicates mining-damage claims outside IMG's statutory area; shares the same statutory framework and data-exchange arrangements with IMG, making it the closest functional peer for comparable claims-administration work.

Others

• Nederlandse Aardolie Maatschappij (NAM): Shell/ExxonMobil joint venture that operated the Groningen gas field whose induced seismicity generates IMG's caseload; mandatory data-exchange partner and historical damage-dossier source that effectively seeds IMG's algorithmic matching capabilities.
• Independent Expert Damage Assessors (Dutch expert bureaus): Network of independent engineers and damage-assessment bureaus engaged by IMG to perform causation and scope inspections; comparable to the building-inspection and forensic-loss-assessment value chain that supports IMG's adjudication decisions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/instituutmijnbouwschadegroningen

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Instituut Mijnbouwschade Groningen