PALCO

What PALCO does

PALCO is a Jordanian IT services company headquartered in Amman that has operated as an authorized Oracle Partner for more than 25 years, specializing in Oracle database administration, application development, Oracle Cloud, and security implementations. The company delivers four primary service lines: Consulting (covering Oracle technology support, database administration, data mining and analytics, performance tuning, security implementation, migrations and upgrades, and IT outsourcing), Cloud Migration & Advisory, Oracle Licensing Advisory, and Training (including Technology Learning Subscription, Cloud Applications Learning Subscription, and OCI Self-Paced Labs). In 2023, PALCO expanded its database capabilities by establishing a strategic partnership with EDB to deliver Postgres-based services alongside its Oracle-centric portfolio.

The company serves enterprise customers across Jordan and the wider MENA region, with a notable concentration in banking (Jordan Kuwait Bank, Arab Bank, Housing Bank, Itihad Bank, Cairo Amman Bank, Bank of Jordan, ABC Bank, Capital Bank) as well as telecom operators (Zain, Orange, Umniah, VISA Jordan), government entities (ASEZA, GAM, Department of Statistics), healthcare, education, and utilities. Delivery is project-based professional services delivered by technical teams at client sites, supported by subscription-based training offerings. The company has been recognized as Oracle Technology Partner of the Year and reports a 95% customer satisfaction rate.

Revenue is generated primarily through professional services engagements, licensing advisory fees, and recurring training subscriptions. Go-to-market relies on direct enterprise sales complemented by co-sell through the Oracle Partner ecosystem and, since 2023, the EDB Postgres channel. PALCO is privately held with no disclosed institutional funding, no parent company, and no subsidiaries; it operates as a single legal entity domiciled in Jordan with a headcount of 11–50 employees.

Name

PALCO

Legal name

PALCO

Website

https://palco-me.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

PALCO is a Jordan-based authorized Oracle Partner delivering Oracle database, cloud, security, and licensing consulting plus training services to enterprise clients across Jordan and the MENA region, primarily in banking, telecom, and government.

Ownership category

akta.pro rank

Product category

Oracle IT Consulting & Database Services

NAICS

Other Management Consulting Services (541618), Management Consulting Services (54161)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE)

akta.pro secondary industry

Vendor & Contract Management (Software/Cloud) (BPAEAOAD)

Keywords

• Oracle consulting services
• Database administration services
• Cloud migration advisory
• Oracle training programs
• IT outsourcing services

Headquarters

HQ city

`amman

HQ country

Jordan

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations

Revenue model

1. Consulting Services: Expert guidance in implementing, optimizing, and managing Oracle solutions. Includes support on Oracle Technology Products, Database Administration, Security Implementation, Performance Tuning, Migrations and Upgrades, and IT Outsourcing. Revenue generated through professional services engagements with enterprise clients.
2. Training Services: Expert-led courses covering Oracle technologies including databases, cloud services, and applications. Offers Technology Learning Subscription, Cloud Applications Learning Subscription, and Oracle Cloud Infrastructure self-paced labs. Revenue generated through course fees and subscription access.
3. Licensing Services: Oracle License Advisory Service providing guidance on licensing structures, compliance assistance, license optimization, and license assessment. Revenue generated through advisory fees and service charges.
4. Cloud Migration and Advisory: Comprehensive cloud migration services including assessment, planning, architecture design, data migration, application migration, testing, deployment, and ongoing optimization support.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

PALCO is an authorized Oracle Partner providing end-to-end Oracle technology services to enterprises. Its core offering spans four service lines: Oracle Consulting (database administration, performance tuning, security implementation including Transparent Data Encryption, migrations and upgrades, and IT outsourcing), Cloud Migration & Advisory for Oracle Cloud, Oracle Licensing advisory and compliance, and Oracle Training Services including Technology Learning Subscriptions and OCI self-paced labs. The company sells expertise, methodologies, and certified Oracle competencies rather than packaged software products.

Product overview

PALCO is an Oracle Partner in Jordan offering a comprehensive full-service portfolio of end-to-end business solutions. The core offering consists of four main service lines: Consulting Services (covering Oracle technology support, database administration, data mining and analytics, performance tuning, security implementation, migrations and upgrades, and IT outsourcing), Cloud Migration & Advisory Services, Licensing Services, and Training Services. PALCO operates as a services company rather than a software product company, delivering its offerings through expert consulting, technical support, and training programs. In 2023, PALCO expanded its portfolio through a strategic partnership with EDB to offer Postgres database services alongside its Oracle-focused solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Oracle Consulting Services End-to-end Oracle technology consulting covering implementation, customization, optimization, and management of Oracle products. Includes sub-areas of support on Oracle technology products, database administration, data mining and analytics, performance tuning, security implementation, migrations and upgrades, and IT outsourcing. Delivered to enterprise clients across Jordan and the MENA region.
• Cloud Migration & Advisory Services Expert guidance for seamless migration to Oracle Cloud, including strategic planning, resource optimization, risk mitigation, architecture design, data migration, application migration, testing, and ongoing support. Targets enterprises moving workloads from on-premises to Oracle Cloud Infrastructure.
• Oracle Licensing Services Oracle software licensing advisory covering license advisory, compliance assistance, license optimization, and license assessment. Aims to ensure compliance, cost-effectiveness, and scalability of customers' Oracle investments.
• Oracle Training Services Expert-led Oracle training covering databases, cloud services, and applications. Includes Technology Learning Subscription, Cloud Applications Learning Subscription, and Oracle Cloud Infrastructure Self-Paced Labs. Targets IT professionals, DBAs, developers, and business analysts needing certification and ongoing upskilling.

Quantifiable outcome

• 95% Customer satisfaction rate
• +2 more outcomes

Named customers20 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Two partnerships are on record, tiered strategic and core.

• EDBstrategicTechnology or Integration · 1 January 2023In 2023, PALCO expanded its presence in the database field by establishing a strategic partnership with EDB. This collaboration marked the commencement of PALCO's services on the Postgres database, broadening technical capabilities beyond Oracle technologies.
• OraclecoreTechnology or IntegrationPALCO is a leading Jordanian authorized Oracle Partner offering comprehensive Oracle technology services including consulting, database administration, cloud migration, security, and training. The partnership provides access to Oracle's technology stack, support resources, and customer ecosystem. PALCO has been recognized as Oracle Technology Partner of the Year.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Cognizant: Global IT consulting and services firm with significant Oracle Cloud, E-Business Suite, and database services capabilities — directly competes with PALCO in Oracle implementation, modernization, and managed services.
• Tech Mahindra: Global IT services firm with a focused Oracle Cloud and database services practice — comparable to PALCO in delivering Oracle consulting, cloud migration, and managed services to enterprise clients.
• Ejada Systems: MENA-based IT services and consulting firm offering Oracle, digital, and managed services to regional banks, governments, and enterprises — closest direct competitor to PALCO in Jordan and broader MENA Oracle market.
• Infosys: Global IT services firm with a large Oracle Cloud and E-Business Suite practice delivering consulting, implementation, migration, and managed services to enterprise clients — directly comparable to PALCO's Oracle consulting and managed services offering.
• Wipro: Global IT services and consulting company with a dedicated Oracle practice covering Cloud Applications, Database, and Infrastructure services — competes with PALCO for Oracle implementation, migration, and managed services engagements.
• TCS (Tata Consultancy Services): One of the largest IT services firms globally with a deep Oracle Cloud and database services practice — comparable to PALCO in offering Oracle consulting, cloud migration, and database administration services to enterprise clients.
• Capgemini: Global IT consulting and digital services company with a strong Oracle Cloud and database practice — comparable to PALCO in delivering Oracle-led business transformation, cloud migration, and managed services.

Broad incumbents

• Accenture: Largest global IT and management consulting firm with an extensive Oracle Cloud, E-Business Suite, and database services practice — much broader portfolio than PALCO but overlaps heavily on Oracle consulting and large enterprise implementations.
• IBM Consulting: Global IT consulting arm with deep Oracle database, middleware, and cloud capabilities — comparable to PALCO on Oracle database administration, migrations, and enterprise integration work.
• Deloitte: Big 4 professional services firm with a large Oracle alliance delivering consulting, implementation, and managed services — competes with PALCO on Oracle Cloud transformation and licensing advisory engagements.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/specialized-database-technologies---palco

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PALCO