Delhi Commission for Women

What Delhi Commission for Women does

Delhi Commission for Women is a statutory body established in 1994 under the Delhi Commission for Women Act, 1994, and operates under the administrative control of the Government of National Capital Territory of Delhi. Its mandate is to investigate and examine all matters relating to the safeguards provided for women under the constitution and other laws, and it functions in the manner of a Civil Court. Its jurisdiction is confined to the National Capital Territory of Delhi, with no operations outside this geographic boundary.

Service delivery is structured around a centralized Help Desk (set up in October 2015) and a 24/7 Mobile Helpline (181) as primary intake channels, supported by named programmes: Sahyogini, Mahila Panchayats (launched 18 January 2001), Rape Crisis Cell, Pre Marital Counselling Cell, Internal Complaints Committee for workplace sexual harassment, and workshops on crime against women. The sole served segment is women in distress in Delhi, with use cases spanning grievance redressal, counseling, legal aid coordination, and protection from violence and discrimination.

The business model is non-commercial: services are provided free of cost, no fees are charged, and revenue is not publicly disclosed (the entity is funded through Government of NCT of Delhi allocations). No proprietary technology, no API or SDK surface, no mobile app, and no AI capabilities are present. Strategic alliances have included NORAD, NDMC, multiple NGOs, and financial institutions (RMK, SIDBI, HDFC, HUDCO) for micro-credit and awareness programmes. As of 27 July 2024, the Commission is reported as non-regular, with the Member Secretary and three Member positions vacant.

Name

Delhi Commission for Women

Legal name

Delhi Commission for Women

Website

https://dcw.delhi.gov.in

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

51–100 employees

Short description

Delhi Commission for Women is a statutory body established in 1994 under the Government of NCT of Delhi that investigates and examines safeguards for women, functioning as a Civil Court and providing free grievance redressal, counseling, legal aid, and crisis support to women in distress within Delhi.

Ownership category

akta.pro rank

Product category

Government Women's Rights and Grievance Redressal Services

NAICS

Executive and Legislative Offices, Combined (92114)

SIC

Services-Legal Services (8111)

akta.pro primary industry

State Legislature/Regional Assembly Administration (BPAIABAB)

Keywords

• Women rights commission
• Grievance redressal services
• Gender protection programmes
• Statutory civil court
• Legal aid coordination

Headquarters

HQ city

New Delhi

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Distribution channels1 record

Core offering

Delhi Commission for Women is a statutory government body that investigates and examines matters relating to safeguards provided for women under the Constitution and other laws, functioning in the manner of a Civil Court. It delivers free, direct services including a Help Desk, Mobile Helpline, Sahyogini, Mahila Panchayats, Rape Crisis Cell, Pre Marital Counselling Cell, and Internal Complaints Committee for workplace sexual harassment.

Product overview

Delhi Commission for Women operates as a single unified service offering through multiple interconnected programs and help services rather than a platform-plus-modules architecture. The Commission's core offering centers on a Help Desk (established October 2015) as the primary customer-facing service, complemented by a Mobile Helpline for outreach, and supported by specialized programs including Sahayogini, Mahila Panchayats (community forums launched January 2001), Rape Crisis Cell, and Pre Marital Counselling Cell. The Commission also conducts workshops on crime against women and houses an Internal Complaints Committee for workplace sexual harassment cases. All services function within the National Capital Territory of Delhi to investigate and examine matters relating to safeguards provided for women under the constitution and other laws.

Differentiator

Problem solved

Functional benefit

Brands

• DCW: Official abbreviation for Delhi Commission for Women

Products and services

• Help Desk The Help Desk serves as the face of the Commission and is the first point of contact for women seeking assistance, providing immediate help to complainants who visit the Commission's office.
• Mobile Helpline (181) A mobile helpline service providing 24/7 outreach assistance to women in distress across Delhi as part of the Commission's outreach programs.
• Sahayogini A programme under the Commission working towards achieving the aims of the Delhi Commission for Women Act through various grassroots initiatives for women.
• Mahila Panchayats Community-level women empowerment forums providing a platform for women's organizations in Delhi to address local issues, including jointly with NGOs.
• Rape Crisis Cell A dedicated cell providing support, guidance, and crisis intervention services for rape victims, functioning as part of the Commission's prevention and rehabilitation efforts.
• Pre Marital Counselling Cell A counselling service to address pre-marital concerns and issues for women in Delhi.
• Internal Complaints Committee Committee for registering complaints related to sexual harassment at the workplace, with complaints accepted via email at [email protected].
• Workshops on Crime Against Women Educational workshops organized by the Commission to address and prevent crimes against women, covering legal awareness, gender sensitization, and economic empowerment.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered minor and core.

• NDMC (New Delhi Municipal Council)minorStrategic or Co-development Partner · 8 March 2001Active collaboration with NDMC for organizing International Women's Day programmes at Talkatora Gardens, New Delhi. Approximately 10,000 women participated in the joint programme.
• NORAD (Norwegian Agency for Development Cooperation)minorStrategic or Co-development Partner · 2 August 2000Collaborated with Delhi Commission for Women in organizing International Women's Day celebrations in 2001, providing development support and resources for women's empowerment initiatives.
• NGOs (Various Non-Government Organisations)coreStrategic or Co-development Partner · 2 August 2000Delhi Commission for Women works with various NGOs for implementing programmes like Sahyogini, Mahila Panchayats, and for organizing workshops on legal awareness, gender sensitization, and economic empowerment of women. Invites proposals from NGOs for Mahila Panchayat Programme.
• RMK, SIDBI, HDFC, HUDCOminorOthers · 9 April 1999Financial bodies collaborated with for micro-credit training workshops for women NGOs, enabling access to facilities from Rastriya Mahila Kosh (RMK), SIDBI, HDFC and HUDCO for economic empowerment programmes.
• Ujjaval Women's Association (UWA)minorStrategic or Co-development Partner · 12 December 1996Organized Legal Awareness Programme at Vivekanand Sadan, Nirman Vihar, Delhi, with Ujjaval Women's Association taking lead role in community outreach.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• Karnataka State Commission for Women: State-level statutory women's commission in Karnataka. Direct peer in terms of statutory authority, functions, and grievance redressal mechanisms for women.
• Rajasthan State Commission for Women: Rajasthan's statutory commission for women. Operates an analogous mandate — investigating safeguards, grievance redressal, and protection programmes for women at the state level.
• Maharashtra State Commission for Women: State-level statutory commission for women in Maharashtra. Closely comparable in mandate, statutory authority, grievance redressal, and programmes — operates in a different state but with the same legal construct as DCW.
• Uttar Pradesh State Commission for Women: UP's state women's commission with comparable statutory functions, including inquiry into women's safeguards and grievance redressal. Operates in India's largest state with a similar legal framework.

Broad incumbents

• National Human Rights Commission (NHRC), India: National statutory body investigating human rights violations including women's rights. Comparable as a higher-tier quasi-judicial oversight body with overlapping investigative authority.
• National Commission for Women (NCW): National-level statutory body for women's rights and grievances in India. Directly comparable as a quasi-judicial women-focused statutory commission, operating one tier above Delhi Commission for Women in jurisdiction.
• National Commission for Minorities: Statutory body for minority rights in India. Comparable structurally as a government-established statutory commission addressing rights violations, though focused on minorities rather than women specifically.
• National Commission for Scheduled Castes: Constitutional body investigating safeguards for scheduled castes. Comparable as a quasi-judicial statutory commission investigating safeguards, but with a different beneficiary constituency.

Regional players

• One Stop Centre (Sakhi) — Ministry of Women & Child Development: Government of India scheme providing integrated support to women affected by violence, including in Delhi. Comparable in service offerings (helpline, counseling, legal aid, shelter) and target beneficiaries.

Emerging players

• Delhi Legal Services Authority (DLSA): Delhi-based statutory body providing free legal aid to weaker sections including women. Adjacent in mandate (legal assistance for women in distress) and operates in the same Delhi jurisdiction, so partially overlapping but with broader legal-aid scope.

Market position

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Delhi Commission for Women