Khyber-Pakhtunkhwa Police

What Khyber-Pakhtunkhwa Police does

Khyber Pakhtunkhwa Police is the provincial law enforcement agency of Khyber Pakhtunkhwa, Pakistan, operating under the Home Department of the provincial government and governed by the Khyber Pakhtunkhwa Police Act 2017, which granted it administrative and financial autonomy. The force delivers public safety, crime prevention, counter-terrorism, traffic management, and emergency response services to the roughly 30+ million residents of the province through a network of 30+ district police offices, 7 regional offices, 100+ police stations, and specialized units including the Counter Terrorism Department (CTD), Special Combat Unit (SCU), Elite Women Commandos, the Canine (K9) Unit, and the Elite Force. It is headquartered at the Central Police Office on Sahibzada Abdul Qayyum Road in Peshawar.

The force operates a digital policing ecosystem built around the Police Record Management System (PSRMS), developed with the Punjab Information Technology Board (PITB), which digitizes FIR registration and station processes across all districts. Supporting systems include the E-Ticketing platform (with mobile wallet, card, and online payments), the E-Driving License system (RFID DL cards with centralized data capture), the multi-channel IGP Helpline (SMS, WhatsApp, social media, app, email, fax, post, in-person) with automated complaint tracking, and citizen-facing mobile apps (EHM for marginalized segments, Police Dost, Raabta Traffic, Police Jawan). The Roving Eye highway traffic system deploys IP cameras, body-worn cameras, and trackers linked in real-time to a Command Center.

The business model is government-budget funded: there is no commercial revenue, and core policing services are provided free of charge. Nominal fee income from traffic fines (e-challan) and driving license fees is regulatory in nature and does not constitute a revenue stream. Leadership is headed by the Inspector General of Police (currently Mr. Zulfiqar Hameed, PSP, since 30 January 2025). The force operates entirely within Khyber Pakhtunkhwa province, Pakistan, with no international footprint.

Name

Khyber-Pakhtunkhwa Police

Legal name

Khyber Pakhtunkhwa Police

Website

https://kppolice.gov.pk

Company type

Private

Founded year

1849

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Khyber Pakhtunkhwa Police is the provincial law enforcement agency of Khyber Pakhtunkhwa, Pakistan, delivering public safety, counter-terrorism, traffic management, and emergency response services to the province's residents through 100+ police stations, specialized units, and a digital policing ecosystem spanning PSRMS, E-Ticketing, E-Driving License, and multiple citizen-facing mobile apps.

Ownership category

akta.pro rank

Product category

Public Safety and Law Enforcement

NAICS

Police Protection (92212)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

Keywords

• Law enforcement services
• Public safety policing
• Criminal investigation
• Traffic management
• Counter-terrorism operations

Headquarters

HQ city

Mardan

HQ country

Pakistan

HQ region

Asia

Offices19 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Government Budget Funding: Funded through Government of Khyber Pakhtunkhwa provincial budget. Revenue comes from taxes and government allocations, not commercial revenue generation.

Pricing tiers

Go-to-market motion1 record

Distribution channels8 records

Marketing channels7 records

Core offering

The Khyber-Pakhtunkhwa Police provides provincial law enforcement services including crime prevention, criminal investigation, traffic control, counter-terrorism operations, and maintenance of public order across Khyber Pakhtunkhwa, Pakistan. It serves residents, visitors, and institutions within the province through a network of police stations and specialized units. The agency also offers online citizen services such as FIR registration and complaint lodging.

Product overview

Khyber Pakhtunkhwa Police operates a comprehensive digital policing ecosystem comprising multiple interconnected mobile applications and automated systems. The core platform is the IGP Helpline which serves as the central hub for public complaint registration via multiple channels (SMS, social media, calls, apps, email). Supporting this are citizen-facing apps (Police Dost App for public information sharing and complaints), internal communication tools (Police Jawan App for police personnel), and emergency services (EHM Mobile App for marginalized segments, SOS Alert Service). The technology infrastructure includes PSRMS for police station process automation including FIR registration, E-Ticketing and E-Driving License systems for digital traffic and licensing services, and specialized units like Roving Eye highway traffic monitoring. The Raabta Traffic App provides real-time traffic facilitation. The organization maintains a network of training schools for capacity building and provides traditional services like character certificates.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 93.4% complaint resolution rate (46,975 resolved out of 50,254 total complaints)
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability12 records

Feature10 records

Partnerships

One partnership is on record.

• Punjab Information Technology Board (PITB)coreTechnology or Integration · 1 January 2017PITB developed the Police Record Management System (PSRMS) - a fully automated and integrated system to digitalize all police station processes including FIRs. The system has been successfully implemented across all districts of Khyber Pakhtunkhwa.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Pakistan Rangers: Federal paramilitary force supporting internal security and counter-terrorism operations in Punjab and Sindh, operating alongside provincial police. Comparable as a sibling Pakistani law enforcement entity with overlapping counter-militancy and security mandate.
• Frontier Corps (FC) Balochistan / KP: Pakistan's paramilitary border forces operating in KP and Balochistan tribal areas alongside KP Police, sharing counter-insurgency responsibilities in the same geography and often coordinating on operations; relevant as a closely adjacent peer in KP's operating environment.
• Sindh Police: Sindh's provincial law enforcement agency, directly comparable to KP Police as a fellow provincial force with parallel mandate for crime prevention, traffic management, and counter-militancy operations under similar Pakistani policing statutes.
• National Highways and Motorway Police (NHMP): Pakistan's specialized federal highway patrol force running E-Ticketing and digital license verification systems analogous to KP's Raabta Traffic App and E-Ticketing platforms, with a comparable focus on traffic enforcement and road-user digital services.
• Balochistan Police: Balochistan's provincial police force, operating in a similarly challenging security environment with counter-insurgency responsibilities and digital modernization efforts, making it a directly comparable peer to KP Police.
• Punjab Police: Pakistan's largest provincial police force and the operator of Punjab's equivalent citizen-facing policing, traffic, and FIR systems. Highly comparable as a peer provincial police force operating under the same national Police Order 2002 framework with overlapping digital initiatives.
• Islamabad Capital Territory Police (ICT Police): Federal-capital police force in Pakistan with overlapping mandate for law enforcement, traffic management, and citizen services, and pursuing a parallel digital-policing modernization roadmap comparable to KP Police's PSRMS and helpline initiatives.

Others

• Punjab Information Technology Board (PITB): Cross-provincial technology vendor that built KP Police's flagship PSRMS platform and supports digital governance across Pakistan. Included as an enabling ecosystem participant rather than a direct policing peer.

Market position

Strengths5 records

Weaknesses6 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/KP_Police1
• YouTubeyoutube.com/KhyberPakhtunkhwaPolice1
• Facebookfacebook.com/pakhtunkhwapolice
• Instagraminstagram.com/kppolice
• LinkedInlinkedin.com/company/khyber-pakhtunkhwa-police

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Khyber-Pakhtunkhwa Police