Government of the Republic of Serbia

What Government of the Republic of Serbia does

The Government of the Republic of Serbia (Влада Републике Србије) is the executive governing authority of the Republic of Serbia, a sovereign state in Southeast Europe that re-established its independence in 2006 following the dissolution of the State Union of Serbia and Montenegro. Headquartered in Belgrade, the Government administers the full scope of national public services — healthcare, education, social welfare, employment, business registration, taxation, justice, defense, and infrastructure — to the country's citizens and commercial entities through ministries, agencies, and state-owned enterprises.

The Government's principal digital asset is the e-Uprava (eUprava) portal, a centralized electronic government services platform providing 24/7 access to administrative procedures for family services, youth opportunities, documents, health, transport, business and finance, and trade and tourism. Specialized digital services include e-Prescription (integrated across nine primary healthcare software solutions, saving approximately EUR 2 million annually), e-Taxes (electronically signed tax returns and account management via the Tax Administration portal), e-Diary (electronic school gradebook), e-Baby (in-hospital newborn birth, residence, health insurance, and parental allowance registration completed in 15 minutes, with 160,000+ babies registered since April 2016 and estimated EUR 4.4 million annual savings), Digital Farm (agricultural advisory platform), IT Requalification (National Employment Service retraining programs), and cloud-based trust services for electronic signatures and identification. Supporting these is the National AI Development Strategy 2025-2030 and a Digital Address Register modernization project.

The Government's revenue model is tax-funded rather than transaction-priced: services are provided free of charge to citizens and businesses, financed through VAT, corporate income tax (10% rate), personal income tax, property taxes, and social security contributions. International development financing supplements domestic revenue for major capital projects — notably EUR 630 million from France for Belgrade Subway Phase 1 (EUR 150M French Treasury direct loan plus EUR 530M Bpifrance-guaranteed commercial loans), a multi-year World Bank energy program, and an ADB USD 3.7 billion CAREC Corridor 2 pipeline for 2025-2030. Distribution combines the e-Uprava portal, physical ministry offices, 15 free economic zones, three international airports, and embassies and trade representations abroad. Customer segments are universal (citizens, domestic businesses, foreign investors), with the Serbian ICT sector exporting EUR 4.133 billion in services in 2024 (+20% YoY) and employing over 100,000 workers as a measurable outcome of the broader economic and digital development strategy.

Name

Government of the Republic of Serbia

Legal name

Government of the Republic of Serbia (Влада Републике Србије)

Website

https://srbija.gov.rs

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

101–250 employees

Short description

The Government of the Republic of Serbia is the sovereign executive authority headquartered in Belgrade, providing administrative services to citizens and businesses through ministries and the e-Uprava digital government portal spanning healthcare, education, taxation, and civil registry functions.

Ownership category

akta.pro rank

Product category

Public Administration Services

NAICS

Other General Government Support (921190), Executive, Legislative, and Other General Government Support (9211), Executive, Legislative, and Other General Government Support (921), Administration of Economic Programs (9261), Administration of Economic Programs (926), Public Finance Activities (92113)

SIC

International Affairs (9721), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)

akta.pro secondary industries

Revenue Systems, E-Filing & Digital Tax Administration (BPAIADAO), Tax Return Filing, Processing & Assessment (BPAIADAC), Public Communications, Transparency & Open Government (BPAIAAAH), Trade, Industry & Economic Development Administration (BPAIAAAL), Digital Development & ICT4D / GovTech Technical Assistance (BPADAEAL)

Keywords

• Public administration services
• Electronic government services
• E-government portal
• Citizen services
• Digital public services

Headquarters

HQ city

Belgrade

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels3 records

Marketing channels4 records

Core offering

The Government of the Republic of Serbia delivers public administration services to citizens and businesses, with a digital backbone centered on the e-Uprava electronic government portal. Its portfolio includes specialized electronic services for healthcare (e-Prescription), education (eDnevnik gradebook), taxation (eTaxes), family services (eBaby birth registration), IT requalification, digital agriculture (Digital Farm), and digital trust services including cloud-based qualified electronic signatures. The government also drives national economic development through infrastructure projects, foreign investment attraction, free trade zones, and international partnerships.

Product overview

The Government of the Republic of Serbia operates a unified electronic government ecosystem centered on the еУправа (eUprava) portal, which serves as the primary citizen-facing platform. The portfolio includes specialized digital services for education (есДневник electronic gradebook), healthcare (еРецепт e-prescription system), taxation (еПорези portal), family services (еБеба birth registration), and skills development (ИТ преквалификации IT requalification programs). Additional services span agriculture (Дигитална фарма), cultural heritage preservation, and digital trust services including cloud-based electronic identification. The government has also adopted the Стратегија развоја вештачке интелигенције (AI Development Strategy 2025-2030) as part of its digital transformation framework.

Differentiator

Problem solved

Functional benefit

Brands

• Serbia 2027 (Србија 2027): National development program for Serbia from 2024 to 2027
• e-Uprava (еУправа)

Products and services

• еУправа (eUprava) Portal

Quantifiable outcome

• ICT sector export of EUR 4.133 billion in 2024 (20% growth YoY)
• +4 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Eight partnerships are on record, tiered core, flagship and minor.

• Government of AzerbaijancoreStrategic or Co-development Partner · 15 February 2026Joint development of a combined cycle gas power plant in Nis, Serbia. Agreement signed on February 15, 2026 in Belgrade provides for joint financing of design phase and establishes a special purpose vehicle to manage and operate the facility. Azerbaijan guarantees long-term natural gas supply through SOCAR entering Serbia's electricity market. Construction planned to begin April 2026 after contract signing in Azerbaijan, with completion targeted for 2029.
• Archer Aviation Inc.flagshipStrategic or Co-development Partner · 1 January 2026Partnership making Archer Serbia's preferred eVTOL partner with option to purchase up to 25 Midnight aircraft for EXPO 2027 Belgrade. Agreement opens discussions on potential local industrial partnerships in rare earth magnets and battery-related critical minerals. Partnership signed at World Economic Forum in Davos in presence of Serbian President Aleksandar Vucic and Archer CEO Adam Goldstein.
• Minth Group Co., Ltd.coreStrategic or Co-development Partner · 1 July 2024EUR 870 million MoU signed July 2024 for EV battery housing manufacturing facility in Serbia, representing significant investment in Serbia's electric vehicle supply chain and battery technology sector.
• Republic of Srpska (Bosnia and Herzegovina)coreStrategic or Co-development PartnerCooperation agreements in health, joint projects, and regional development between Serbia and Republika Srpska entity in Bosnia and Herzegovina.
• European UnioncoreStrategic or Co-development PartnerEU Growth Plan for Western Balkans, agricultural sector cooperation, and European integration support. Serbia committed to EU accession reforms and European perspective.
• Republic of KoreaminorStrategic or Co-development PartnerTrade and investment cooperation enhancement between Serbia and Republic of Korea, including commercial agreements with leading Korean companies.
• People's Republic of ChinacoreStrategic or Co-development PartnerVisit by BYD company representatives confirmed strengthening of economic cooperation with China. Commercial agreements signed with leading Chinese companies at Shanghai trade events.
• Arab Republic of EgyptminorStrategic or Co-development PartnerCooperation in tourism and cultural heritage. Plans for opening of Serbian Chamber of Commerce representative office in Cairo. Serbia participates in EXPO Cairo with promotional activities.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Government of the Republic of Croatia: EU member state in the Western Balkans region with a similar e-government service portfolio and fiscal structure. Comparable in citizen-facing digital services and provides a benchmark for the upside of EU accession for Serbia.
• Government of Montenegro: Smaller Western Balkan sovereign with active e-government and EU accession agenda. Comparable digital services portfolio and direct competitor for regional FDI and tourism investment relevant to Serbia 2027 / EXPO 2027.
• Government of the Republic of North Macedonia: Western Balkan neighboring sovereign government pursuing EU accession and digital service modernization. Operates a comparable e-government stack and competes directly with Serbia for FDI and ICT sector talent in the same regional labor market.
• Government of Estonia (e-Estonia): Estonia is the global reference for digital government services, offering e-identity, e-tax, e-health, and integrated e-governance platforms. Directly comparable to Serbia's e-Uprava portfolio and a benchmark Serbia is explicitly trying to emulate in its AI Strategy and digital transformation roadmap.
• Smart Nation Singapore: Singapore's national digital government program delivers integrated citizen-facing services and a national AI strategy. Comparable to Serbia on digital service ambition, AI Strategy 2025-2030 framing, and use of government-led platforms to drive productivity and FDI attractiveness.

Others

• Microsoft Dynamics 365 Government: Enterprise software vendor offering government-specific CRM, ERP, and citizen engagement platforms. Comparable as a provider of core technology that competes with or complements Serbia's in-house e-Uprava build versus buy decisions.
• Salesforce Government Cloud: Cloud platform vendor providing case management and citizen services for government agencies globally. Comparable as a GovTech vendor that Serbia-style governments evaluate when scaling e-services beyond custom-built portals.

Broad incumbents

• UK Government Digital Service (GDS): UK's central digital government unit operating GOV.UK, the exemplar for government-as-a-platform thinking. Comparable in operating a unified citizen-facing digital portal, design standards, and shared services across departments.
• GovTech Singapore (GovTech): Statutory board of the Singapore government driving whole-of-government digital transformation, including citizen services, data, and AI infrastructure. Comparable mandate to Serbia's Office for IT and eGovernance and a benchmark for technology-driven public administration reform.
• UAE Government Digital Services (UAE Digital Government): UAE's federal digital government platform is a global leader in integrated citizen-facing services, AI deployment in government, and digital identity. Comparable in e-government ambition and national AI strategy execution, with a much larger scale and broader service scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/SerbianGov
• Facebookfacebook.com/VladaRSrbije
• Instagraminstagram.com/vlada.republike.srbije
• LinkedInlinkedin.com/company/government-of-the-republic-of-serbia

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Government of the Republic of Serbia