Komplex Group

What Komplex Group does

Komplex Group is a UK-based private collective of specialist healthcare organisations providing nurse-led complex care, supported living, and clinical training services. It operates through three wholly-owned sub-brands: Komplex Care delivers bespoke clinical care packages for paediatric and adult clients with high-level complex physical needs, enabling them to remain at home; Komplex Community provides person-centred support for adults with complex mental health needs, autism, ADHD, and learning disabilities in supported living settings; and Komplex Health offers clinically-led training and high-acuity care transformation services for healthcare providers, families, carers, and personal assistants. The group is headquartered in Telford, United Kingdom, and delivers services across the UK.

Revenue is generated through commissioned care packages funded by NHS trusts, local authorities, and personal health budgets, supplemented by clinical training and consultancy revenue via Komplex Health. Customer acquisition is sales-led, operating through direct referrals, NHS and local authority commissioning pathways, and reputation within the care sector. The group employs a multi-channel marketing approach combining social media, content marketing, podcasting, industry events, and charitable community engagement to build brand awareness and inbound referral pipelines.

Underlying technology is limited to a healthcare services delivery platform with nurse-led clinical training capabilities; there is no disclosed proprietary technology, AI/ML tooling, or software product. The group is founder-led by CEO Tom Roe and co-founder Sharon Lane, with no institutional investors, parent company, or recent recapitalization evidenced. Despite limited public financial disclosure, the group has achieved sector recognition including five nominations at the Great British Care Awards 2025, indicating operational scale, though quantitative revenue and headcount data are not publicly available.

Name

Komplex Group

Legal name

Komplex Group LTD

Website

https://komplexgroup.co.uk

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Komplex Group is a UK private healthcare collective operating three specialist brands (Komplex Care, Komplex Community, Komplex Health) to deliver nurse-led complex care, supported living, and clinical training services to individuals, NHS, and local authority commissioners nationwide.

Ownership category

akta.pro rank

Product category

Complex Care Services

NAICS

Home Health Care Services (6216), Home Health Care Services (621610)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

High-Acuity 24/7 In-Home Care (Complex Medical/Behavioral Needs) (HSABAHAD)

akta.pro secondary industries

Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL), Private Duty 24/7 Nursing (RN/LPN) In-Home Care (HSABAHAJ)

Keywords

• Complex care services
• Supported living care
• Nurse-led home care
• Clinical training services
• Community support care

Headquarters

HQ city

Telford

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Healthcare Services Delivery: Komplex Group generates revenue through delivering complex care, community support, and health services to individuals. Services are commissioned by NHS, local authorities, and funded through personal health budgets (PHBs). The group provides both ongoing care packages and clinical training services through its three specialist brands.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Komplex Group delivers commissioned complex healthcare and social care services in the UK through three specialist brands: Komplex Care provides nurse-led complex physical care for paediatric and adult clients in their homes; Komplex Community provides person-centred supported living for adults with complex mental health needs, autism, ADHD, and learning disabilities; and Komplex Health provides high-acuity care transformation, consultancy, and accredited nurse-led training to families, carers, PAs, and care organisations. Services are commissioned by NHS trusts, local authorities, and personal health budget holders across the United Kingdom.

Product overview

Komplex Group is a collective of specialist organisations operating across health, social care, and community services in the UK. The group is structured around three distinct sub-brands: Komplex Care (nurse-led complex care for paediatric and adult clients with complex needs), Komplex Community (person-centred support for adults with mental health, autism, ADHD, and neuro disabilities), and Komplex Health (high-acuity care transformation and accredited clinical training services). The brands are united by shared values, clinical governance, and operational expertise to deliver tailored, person-centred support.

Differentiator

Problem solved

Functional benefit

Products and services

• Komplex Care Nurse-led complex care service delivering bespoke clinical care packages that enable children and adults with high-level complex physical needs to remain at home in their own surroundings across the UK. Services are commissioned by NHS trusts, local authorities, and personal health budget holders.
• Komplex Community Person-centred supported living service for adults with complex mental health needs, autism, ADHD, learning disabilities, and neuro disabilities, helping individuals achieve the best outcomes in a home they can call their own across the UK. Delivered through direct care delivery commissioned by NHS and local authorities.
• Komplex Health Strategic partnership offering for high-acuity care transformation, delivering clinically-led support services that empower individuals and organisations to deliver safe, personalised care across complex health systems. Includes accredited, nurse-led training programmes for families, carers, and personal assistants.

Quantifiable outcome

• Recognised across five categories at Great British Care Awards 2025 including category winner (Co-Production Award) and highly commended finalist
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered minor.

• SENAIDminorOthers · 6 March 2026Komplex Group's marketing team volunteered their time to design and build a professional website for SENAID, a non-profit organisation focused on supporting children and young people with Special Educational Needs and Disabilities within education. The charity was founded in October 2023 and officially launched in April 2024.
• Newlife, The Charity for Disabled ChildrenminorOthers · 21 October 2025Three Komplex Group employees (Taylor Hillman, Molly Jones, and Chris Varney) completed the Great North Run, raising over £3,500 for Newlife charity. The team chose Newlife due to personal connections with colleagues and friends who have children with disabilities.
• Injured Jockeys FundminorOthers · 2 May 2025Komplex Group organised a polo event at Shrewsbury Polo Club raising £2,500 for the Injured Jockeys Fund, which was celebrating its 60th anniversary. The charity provides holistic welfare support and world-class rehabilitation services including concussion management and mental wellbeing support for injured jockeys and horse riders.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Hft (Home Farm Trust): UK charity providing support to people with learning disabilities, including supported living and personalised care. Overlaps with Komplex Community's learning disability and autism segment.
• Dimensions UK: UK not-for-profit supporting people with learning disabilities and autism through supported living and personalised support. Comparable in target population and commissioner-funded model to Komplex Community.
• Lifeways Group: UK specialist provider of supported living and home care for people with learning disabilities, mental health needs, and complex care requirements. Highly comparable service mix and commissioning model.
• United Response: UK charity supporting people with learning disabilities, autism, and mental health needs through personalised support and supported living. Direct overlap with Komplex Community's service offering.
• Sevacare (UK): UK provider of home care and supported living services, including complex and specialist packages commissioned by local authorities. Operates in overlapping commissioning channels with Komplex.
• Voyage Care: UK provider of complex care, supported living, and home care for adults with learning disabilities, autism, and complex needs. Directly comparable operating model and customer base to Komplex Care and Komplex Community.
• Helping Hands Home Care: UK home care provider offering both visiting and live-in complex care, including nurse-led support. Direct competitor for Komplex Care's in-home complex care packages.

Broad incumbents

• Home Instead Senior Care UK: Large UK franchise network providing home care for older adults, including some complex and dementia care. Wider remit than Komplex but competes for personal budget-funded family clients.
• City & County Healthcare Group: One of the largest UK homecare and complex care providers, offering a wide range of services from domiciliary care to specialist complex care. Larger incumbent with overlapping complex care and supported living offerings.
• Cera Care: Larger UK home care provider using technology-enabled carer matching and clinical oversight at scale. Broader portfolio than Komplex but directly overlaps on home-based care delivery and NHS commissioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/thekomplexgroup
• LinkedInlinkedin.com/company/komplex-group
• Instagraminstagram.com/komplexgroup
• TikToktiktok.com/@komplexgroup

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Komplex Group