Upper Hunter Shire Council
Upper Hunter Shire Council is a statutory local government authority in NSW, Australia, delivering municipal services — rates, water, sewerage, waste collection, roads, libraries, and planning — to residents, property owners, and businesses across the Upper Hunter region.
- Company typePrivate
- Founded2004
- HeadquartersScone, Australia
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Upper Hunter Shire Council does
Upper Hunter Shire Council (UHSC) is a local government authority operating under the Local Government Act 1993 (NSW), delivering statutory municipal services to residents and ratepayers across the Upper Hunter region of New South Wales, Australia. The council administers a defined geographic area anchored by Scone (headquarters) with branch offices in Merriwa and Murrurundi, and it is governed by elected councillors and a mayor (Maurice Collison). It serves three principal ratepayer cohorts: residents, property owners, and local businesses spanning tourism, agriculture, and retail.
The council's service portfolio spans kerbside waste collection (including FOGO — Food Organics and Garden Organics — plus recycling and general waste streams), water supply and sewage management, roads and bridges infrastructure, animal services, community services (youth, disability, childcare, housing support), public libraries across four branches, and development and building approvals under the Local Environmental Plan (LEP) and Development Control Plan (DCP). Digital delivery runs on the Granicus website platform and includes online rate payments, bin collection lookups, issue reporting, development application tracking, plus a separate disaster dashboard for real-time emergency information.
UHSC's revenue model is subscription/recurring by structure: annual council rates calculated on NSW Valuer-General-determined land value across four rating categories (Residential, Business, Farmland, Mining), plus annual water access charges (meter-size based), sewerage fees, waste management charges, and stormwater management levies under the Local Government Amendment (Stormwater) Act 2005. Pensioner rebates are disbursed quarterly. Distribution is direct through physical offices and kerbside service delivery, with after-hours emergency coverage by phone. UHSC has no parent company, no subsidiaries, no disclosed funding rounds, and no proprietary technology assets beyond the standard municipal stack.
Upper Hunter Shire Council firmographics
Firmographics- Name
- Upper Hunter Shire Council
- Legal name
- Upper Hunter Shire Council
- Website
- https://upperhunter.nsw.gov.au
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Upper Hunter Shire Council is a statutory local government authority in NSW, Australia, delivering municipal services — rates, water, sewerage, waste collection, roads, libraries, and planning — to residents, property owners, and businesses across the Upper Hunter region.
- Ownership category
- akta.pro rank
Upper Hunter Shire Council industry classification
Industry- Product category
- Local Government Services
- NAICS
- Administration of Air and Water Resource and Solid Waste Management Programs (924110), Waste Collection (56211), Administration of Urban Planning and Community and Rural Development (925120)
- SIC
- Refuse Systems (4953), Sanitary Services (4950)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Solid Waste & Recycling Services Administration (BPAIACAH), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Municipal Wastewater Collection (Sewer Networks) (BPALAMAA), Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE)
Keywords
Where Upper Hunter Shire Council is headquartered
LocationHeadquarters
- HQ city
- Scone
- HQ country
- Australia
- HQ region
- Oceania
Offices3 records
Markets served
Upper Hunter Shire Council business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Others
Revenue model
- Council Rates: General rates calculated based on land value determined by NSW Valuer-General using a base system with fixed base amount plus rate in the dollar. Rating categories include Residential, Business, Farmland, and Mining.
- Water Access Charges: Annual water charge determined by size of water meter on property. For most residential properties, typical meter size is 20mm. Lower fee applies for unconnected services within 225 metres of connectable water main.
- Sewerage Fees: Annual sewerage fee charged for sewer system maintenance and improvements. Lower fee for unconnected services within 75 metres of connectable sewer main.
- Waste Management Charges: Annual waste management charges covering waste facilities, kerbside bin collections, and bulky waste collection services where available.
- Stormwater Management: Funds collected in line with Local Government Amendment (Stormwater) Act 2005, allocated to enhance stormwater management projects and planning.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Residential Properties |
| Subscription | Annual | Business Properties |
| Subscription | Annual | Farmland Properties |
| Subscription | Annual | Mining Properties |
| Subscription | Quarterly | Pensioner Rebates |
Distribution channels1 record
Marketing channels6 records
Upper Hunter Shire Council product offering
Product offeringCore offering
Upper Hunter Shire Council provides essential municipal government services to residents and property owners of the Upper Hunter Shire region in NSW, Australia. Core offerings include kerbside waste collection (FOGO, recycling, and general waste), rates administration, water supply, sewerage management, roads and bridges infrastructure maintenance, animal services, community services, public libraries, and development/building approval services. These services are funded through annual council rates and user charges.
Product overview
Upper Hunter Shire Council provides a comprehensive suite of local government municipal services to residents across the Upper Hunter region of NSW, Australia. The council operates as a single integrated service platform offering core municipal functions including kerbside waste collection (FOGO, recycling, and general waste), rates administration, water supply and sewage management, animal services, roads and bridges infrastructure, community services, library services, and development/building services. The digital services are delivered through a council website platform (powered by Granicus) and include online tools for rate payments, bin collection lookup, issue reporting, and development application tracking.
Differentiator
Problem solved
Functional benefit
Products and services
- Kerbside Waste Collection (FOGO) Weekly collection of Food Organics and Garden Organics (FOGO) using green-lid bins, supplemented by fortnightly recycling (yellow lid) and general waste (red lid) collection services for residents across the shire.
- Rates Administration Assessment and collection of council rates including land valuations, rating categories (Residential, Business, Farmland, Mining), and various annual charges for water, sewerage, waste management, and stormwater services.
- Water Supply Services Provision of treated water to properties through meters, including connections, restrictions, and supply maintenance across the Upper Hunter Shire.
- Sewage Management Sewer system maintenance, improvements, and on-site sewage management inspections for properties throughout the shire.
- Animal Services Animal shelter services, pet registration, management of wandering livestock, barking dogs, roaming cats, and lost/available animals for adoption.
- Roads and Bridges Infrastructure Construction, maintenance, and management of local and regional roads, bridges, street sweeping, and road issue reporting services.
- Community Services Support services including youth programs, community grant support, disability services, assisted housing, and childcare facilities.
- Library Services Public library services across Scone, Merriwa, Aberdeen, and Murrurundi branches, including events, programs, and digital resources.
- Development and Building Services Processing of development applications, building control, planning controls including Local Environmental Plan (LEP) and Development Control Plan (DCP), online mapping, and planning decisions.
Companies that use Upper Hunter Shire Council
Customer profileSegments3 records
Ideal customer profiles2 records
Upper Hunter Shire Council technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Upper Hunter Shire Council partnerships and signals
Strategic signalRecent moves4 records
Upper Hunter Shire Council competitors and assessment
Company assessmentDirect peers
- Warrumbungle Shire Council: Small regional NSW council delivering the same integrated rates, waste, water/sewer, and roads service model across multiple small townships.
- Cessnock City Council: Hunter-region NSW council providing the same municipal services (rates, FOGO waste, water/sewer, libraries, development approvals) at a comparable rural-urban scale.
- Muswellbrook Shire Council: Neighbouring Upper Hunter council with the same coal-economy rating base, kerbside collection programs, and small-town NSW LGA operating model.
- Singleton Council: Adjacent NSW local government area in the Hunter region delivering the same integrated suite of rates, waste, water/sewer, roads, and development services to a comparable small-to-mid regional population.
- MidCoast Council: NSW regional council that administers multi-town rates, water, sewer, and waste services across dispersed branches in a similar small-shire footprint.
- Dungog Shire Council: Small NSW Hunter-valley neighbouring shire operating an analogous scale and mix of rating categories, kerbside waste, water, and community services.
Others
- Local Government NSW: Industry association representing all NSW councils including Upper Hunter Shire; an enabling/comparator organisation rather than a direct competitor, but a useful peer for governance and policy benchmarking.
- Cleanaway Waste Management: Australia's largest commercial waste and recycling operator; not a council peer but a counterparty/supplier to NSW councils for kerbside collection, FOGO processing, and landfill services.
Broad incumbents
- Port Stephens Council: Larger neighbouring Hunter-region NSW council offering the same municipal service categories but at greater scale, providing a reference point for LGA service breadth in the Hunter.
- Lake Macquarie City Council: Major Hunter-region NSW council with fully overlapping service lines (rates, waste, water/sewer, libraries, planning) but materially larger population and budget, useful for upper-band peer benchmarking.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Upper Hunter Shire Council social profiles
Digital presenceUpper Hunter Shire Council financial estimates
Financial estimateRevenue estimate
Valuation estimate
Upper Hunter Shire Council leadership team
Management profileNumber of profiles
Profiles1 record
Upper Hunter Shire Council funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Upper Hunter Shire Council M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Upper Hunter Shire Council
What does Upper Hunter Shire Council do?
Upper Hunter Shire Council provides essential municipal government services to residents and property owners of the Upper Hunter Shire region in NSW, Australia. Core offerings include kerbside waste collection (FOGO, recycling, and general waste), rates administration, water supply, sewerage management, roads and bridges infrastructure maintenance, animal services, community services, public libraries, and development/building approval services. These services are funded through annual council rates and user charges.
Is Upper Hunter Shire Council a public or private company?
Upper Hunter Shire Council is a private company. It is classified as state government owned and is currently operating.
When was Upper Hunter Shire Council founded?
Upper Hunter Shire Council was founded in 2004. It employs 101 to 250 people.
Where is Upper Hunter Shire Council based?
Upper Hunter Shire Council is headquartered in Scone, Australia, in the Oceania region.
How does Upper Hunter Shire Council make money?
Five revenue lines are on record. Council Rates are the primary driver. The others are water Access Charges, sewerage Fees, waste Management Charges and stormwater Management.
Who are Upper Hunter Shire Council's main competitors?
Direct peers on record are Warrumbungle Shire Council, Cessnock City Council, Muswellbrook Shire Council, Singleton Council, MidCoast Council and Dungog Shire Council. Others are Local Government NSW and Cleanaway Waste Management. Broad incumbents are Port Stephens Council and Lake Macquarie City Council.
Does Upper Hunter Shire Council have an API?
No public API is recorded for Upper Hunter Shire Council.
What industry is Upper Hunter Shire Council in?
Upper Hunter Shire Council's product category is Local Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAH, Solid Waste & Recycling Services Administration. Its NAICS code is 924110 and its SIC code is 4953.