City of Seguin

What City of Seguin does

The City of Seguin is a municipal government entity and political subdivision of the State of Texas, founded in 1838 and located in Guadalupe County, Texas. It provides comprehensive municipal services to residents, businesses, and visitors within city limits through more than 20 departments, including Police, Fire/EMS, Public Library, Parks & Recreation, Utilities (electric, water, wastewater, stormwater), Municipal Court, Planning & Codes, Public Works, Animal Services, and Economic Development. The city operates 3 fire stations, 3 wastewater treatment facilities, and the Starcke Park Golf Course, with governance supported by 18+ boards and commissions. The organization's product portfolio spans the City Hub Customer Portal, Tyler Technologies-powered utility billing and court payment systems, an ArcGIS-based interactive mapping and open data hub, the Notify Me notification subscription service, and Everbridge emergency alerts.

The City of Seguin's technology backbone is built on the CivicPlus CivicEngage content management platform for its public website, with Tyler Technologies handling municipal court and utility billing transactions, ArcGIS powering GIS and open data applications, JustFOIA managing open records requests, and Everbridge delivering emergency notifications. Supporting integrations include Municode for code of ordinances, Kanopy and Biblio+ for library digital media, Google reCAPTCHA for form security, and Adobe Reader for document handling. The city maintains compliance with ADA Title II, Section 508, WCAG 2.0 AA, Title VI, and the Texas Public Information Act.

The business model is tax-funded rather than commercial. Revenue streams include property taxes, utility service fees (monthly billing for electric, water, wastewater, stormwater), hotel occupancy tax, building and development permits, municipal court fines, parks and recreation fees (golf, wave pool, programs), and federal/state grants. Distribution is exclusively direct-to-consumer through in-person service at City Hall (205 N River Street), online self-service portals available 24/7, phone-based contact center, and community engagement events. The city holds a statutory monopoly within its jurisdictional boundaries, making churn structurally zero and competitive dynamics inapplicable in the traditional sense.

Name

City of Seguin

Legal name

City of Seguin

Website

https://seguintexas.gov

Company type

Private

Founded year

1838

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The City of Seguin is a Texas municipal government providing utilities, public safety, parks, library, and municipal court services to residents, businesses, and visitors within Seguin city limits. The city operates 20+ departments funded through property taxes, utility fees, permits, and grants.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Electric Power Generation, Transmission and Distribution (2211), Utilities (22), Sewage Treatment Facilities (22132)

SIC

Electric, Gas & Sanitary Services (4900), Water Supply (4941), Electric Services (4911)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Municipal Electric Utilities (Munis) (EUADABAB), Water Supply & Wastewater Utilities Administration (BPAIACAG), Public Power Districts & State/Provincial Utilities (EUADABAD)

Keywords

• Municipal government services
• Public utilities administration
• Public safety services
• Parks recreation programs
• Municipal court operations

Headquarters

HQ city

Seguin

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Taxes: Primary revenue source for general city operations funded through property tax assessments
2. Utility Services Revenue: Revenue from electric, water, wastewater, and stormwater utility services to residents and businesses
3. Hotel Occupancy Tax: Tax on hotel stays supporting tourism and convention activities managed by Convention & Visitors Bureau
4. Permits and Fees: Building permits, fire permits, alarm permits, and various service fees for inspections, code compliance, and environmental health
5. Municipal Court Fines and Fees: Traffic citations, code violations, and court-related penalties processed through Tyler Technologies portal
6. Parks and Recreation Fees: Golf course fees, wave pool passes, pavilion rentals, sports league fees, and program registrations
7. Federal and State Grants: Grant funding for capital projects, emergency management, and various city programs

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

City of Seguin operates as a municipal government providing essential public services to residents and businesses within city limits, including electric, water, wastewater, and stormwater utility services, public safety (police, fire, EMS), municipal court operations, public library services, parks and recreation facilities, building permits and inspections, animal services, and economic development programs. Services are delivered through in-person City Hall channels, 24/7 online portals, phone-based contact centers, and community engagement programs.

Product overview

The City of Seguin operates a comprehensive municipal services ecosystem built on the CivicPlus CivicEngage platform, offering residents access to city services through an integrated online portal. The portfolio includes utility billing (electric, water, wastewater, stormwater), municipal court services, public library with digital media (Kanopy, Biblio+), parks and recreation facilities, animal services, police and fire/EMS departments, development services/permits, GIS mapping, and emergency notifications. Residents interact with these services through the City Hub Customer Portal, Tyler Technologies payment systems, and the Notify Me subscription service. The city maintains multiple communication channels including the Agenda Center for public meeting access and various online request forms.

Differentiator

Problem solved

Functional benefit

Products and services

• City Hub Customer Portal Central online portal for Seguin residents to access city services including utility billing, municipal court citations, permits and inspections, and citizen requests. Integrated with Tyler Technologies platforms for 24/7 self-service access.
• Utility Billing Services Monthly utility billing and account management for electric, water, wastewater, and stormwater services to city residents and businesses, with online payment and auto-pay options.
• Municipal Court Services Online citation search and payment system for traffic violations and municipal court matters processed through Tyler Technologies portal.
• Seguin Public Library Public library providing physical and digital collections, e-books and audiobooks (Biblio+), streaming video (Kanopy), technology services, educational programs, and meeting spaces for residents.
• Parks and Recreation Services City parks, trails, aquatics facilities (wave pool), Starcke Park Golf Course, youth sports leagues, after-school programs (JAAM), summer day camp, swim lessons, fitness programs, and pavilion rentals.
• Animal Services Animal shelter, pet adoptions, foster programs, trap-neuter-release services, and animal-related community services for Seguin residents.
• Police Department Services Law enforcement services including patrol, criminal investigations, community engagement programs, emergency communications (911 dispatch), crime prevention, and Citizens Police Academy.
• Fire and EMS Services Fire suppression, emergency medical services, fire prevention inspections, community fire safety education, emergency management, and Citizens Fire Academy across three fire stations.
• Development Services Portal Online permits and inspections system for building permits, development projects, fire and alarm permits, and code compliance applications.
• GIS and Interactive Maps ArcGIS-powered interactive mapping applications for council districts, trash/recycling schedules, parks and recreation story maps, utility information, and city services.
• Notify Me Alerts Email and SMS notification subscription system for city agendas, alerts, news, calendar events, and bid postings.
• Economic Development Services Business development resources, demographic data, downtown development programs, workforce initiatives, and economic incentives for businesses locating or expanding in Seguin.
• Agenda Center Searchable database of agendas and minutes for all city boards, commissions, and committees, supporting government transparency.
• Emergency Alerts Everbridge-powered emergency notification system for severe weather, natural disasters, water outages, and critical public safety announcements delivered via phone, email, and text.

Quantifiable outcome

• Seguin EDC earned Workforce Excellence Award for Job Shadow Program
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature4 records

Partnerships

One partnership is on record.

• Schertz-Seguin Local Government CorporationcoreOthersJoint local government corporation formed between the City of Seguin and the City of Schertz for regional cooperation on services and projects. Governed by a board with representatives from both cities.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Others

• CivicPlus: Provider of Seguin's website CMS and CivicEngage platform. An adjacent enabling vendor in the municipal technology stack serving hundreds of comparable U.S. cities.
• Tyler Technologies: Provider of Seguin's utility billing and municipal court payment platforms. While not a peer entity, it is the most operationally embedded technology vendor and serves similar municipal customers across the U.S.

Direct peers

• City of New Braunfels: Nearby Texas municipal government serving a similar mid-size population in Comal/Guadalupe counties. Operates comparable utility, parks, public safety, and library services with a similar mix of recurring tax and fee revenue.
• City of Lockhart: Caldwell County seat of comparable size and economic profile to Seguin, operating similar utility, public safety, and recreational services. Useful peer for small-city Texas municipal operating-cost comparison.
• City of Cibolo: Guadalupe County municipality adjacent to Schertz and Seguin, providing utilities, public safety, and parks services. Strong geographic and demographic peer for fast-growing small Texas cities.
• City of Boerne: Kendall County municipal government serving a comparable population with a similar mix of utility, parks, and public-safety services. Comparable in scale and in the use of recurring utility fees as a primary revenue stream.
• City of Gonzales: Texas municipal government in the same region with comparable scale, departments, and reliance on utilities and property tax. Useful peer for rural-to-mid-size Texas municipal benchmarking.
• City of Kyle: Fast-growing Texas municipality near Austin with a comparable service bundle including utilities, public safety, and parks. Useful peer for benchmarking growth-driven municipal revenue and capital planning.
• City of San Marcos: Mid-size Texas municipal government along the I-35 corridor offering utility services, public safety, parks and recreation, and economic development. Comparable in scale, service breadth, and exposure to growth-driven revenue dynamics.
• City of Schertz: Adjacent Texas municipality in Guadalupe County and the City's explicit partner in the Schertz-Seguin Local Government Corporation. Directly comparable in size, governance structure, and service portfolio, including utility and public safety operations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SeguinCityHall
• YouTubeyoutube.com/user/CitySeguin
• Facebookfacebook.com/SeguinTX
• LinkedInlinkedin.com/company/city-of-seguin
• Instagraminstagram.com/cityofseguin

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Seguin