Civil Service Bureau

Government Public Administrationcsb.gov.hk

The Civil Service Bureau is a Hong Kong government department, established in 1973, that administers civil service policy, recruitment, training, and welfare for the Hong Kong SAR government's civil service workforce.

Company typePrivate
Founded1973
HeadquartersHong Kong, Hong Kong SAR China
Headcount501–1,000
GTM typeB2B
OfferingServices

Civil Service Bureau firmographics

Firmographics

Name: Civil Service Bureau
Legal name: Civil Service Bureau
Website: https://csb.gov.hk
Company type: Private
Founded year: 1973
Operating status: Operating
Headcount range: 501–1,000 employees
Short description: The Civil Service Bureau is a Hong Kong government department, established in 1973, that administers civil service policy, recruitment, training, and welfare for the Hong Kong SAR government's civil service workforce.
Ownership category
akta.pro rank

Civil Service Bureau industry classification

Industry

Product category: Government Public Administration
NAICS: Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs) (92313), Administration of Human Resource Programs (9231), Administration of Human Resource Programs (923)
SIC: Services-Management Services (8741), Services-Help Supply Services (7363)
akta.pro primary industry: Civil Service & Public Administration (HR, Org Dev, Workforce Policy) (BPAIAAAD)
akta.pro secondary industries: State/Provincial Labor, Employment Standards & Workforce Development Administration (BPAIABAN), Civil Service & Government Entrance Exams Prep (EDANABAG)

Keywords

Civil service administration
Government workforce management
Public sector recruitment
Employee training programs
Personnel policy advisory

Where Civil Service Bureau is headquartered

Location

Headquarters

HQ city: Hong Kong
HQ country: Hong Kong SAR China
HQ region: Asia

Markets served

Civil Service Bureau business model

Business model

GTM type: B2B
Offering type: Services
Cost components: Personnel, Operations, Others

Civil Service Bureau product offering

Product offering

Core offering

The Civil Service Bureau is a Hong Kong government department responsible for civil service human resource management, training and development, and policy advisory services. It manages civil service policies, employment matters, working conditions, and benefits for government employees, while also administering civil service recruitment and recognition programs. The bureau provides government-wide support for civil service personnel administration, staff training programs, and civil service reform initiatives.

Differentiator

Problem solved

Functional benefit

Products and services

Civil Service Recruitment Services
Civil Service Training and Development Programs
Civil Service Policy Advisory
Employment Conditions and Benefits Administration
Civil Service Recognition and Awards Programs
Civil Service Reform Initiatives

Companies that use Civil Service Bureau

Customer profile

Segments1 record

Ideal customer profiles2 records

Civil Service Bureau technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Civil Service Bureau competitors and assessment

Company assessment

Direct peers

Civil Service Commission (Philippines): Philippine constitutional body responsible for civil service examination, appointments, and HR policy. Directly comparable in mission (civil service HR administration) and is the awarding body for several of the bureau's listed recognitions.
Public Service Division (Singapore): Singapore's central agency for public sector HR, leadership development, and workforce policy. Comparable as an Asian government body executing the same civil service administration mandate at similar population scale.
Public Service Commission (Hong Kong): Oversees appointments, promotions, and discipline in the Hong Kong civil service. Closely comparable to the Civil Service Bureau as both sit within the Hong Kong SAR government structure managing civil service personnel matters, with overlapping scope in recruitment and workforce policy.

Broad incumbents

UK Civil Service Commission: Independent body regulating UK civil service recruitment and selection. Comparable in mandate and governance role, although the Hong Kong CSB sits within the executive branch rather than as an independent commission.
Australian Public Service Commission: Australian federal agency central to APS workforce strategy, capability, and HR policy. Comparable in mandate and seniority within the public sector hierarchy, with mature digital delivery practices.
U.S. Office of Personnel Management: Federal agency administering civil service policy, recruitment, and benefits for the U.S. government. Operates the same civil service HR function at much larger scale, providing a structural peer for policy design and delivery model benchmarking.

Regional players

Hong Kong Efficiency Unit: Hong Kong government unit driving digital transformation and process reform across bureaux. Functions as an adjacent change-agent within the same SAR government, directly relevant to any modernization trajectory the Civil Service Bureau pursues.

Others

OECD Public Governance Directorate: Multilateral body producing benchmarks and policy guidance on public sector workforce management. Comparable as an ecosystem participant that shapes the policy frameworks the Civil Service Bureau operates within.

Market position

Customer concentration

Civil Service Bureau financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Civil Service Bureau leadership team

Management profile

Number of profiles

Civil Service Bureau funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Civil Service Bureau M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Civil Service Bureau

What does Civil Service Bureau do?

Is Civil Service Bureau a public or private company?

Civil Service Bureau is a private company. It is classified as state government owned and is currently operating.

When was Civil Service Bureau founded?

Civil Service Bureau was founded in 1973. It employs 501 to 1,000 people.

Where is Civil Service Bureau based?

Civil Service Bureau is headquartered in Hong Kong, Hong Kong SAR China, in the Asia region.

Who are Civil Service Bureau's main competitors?

Direct peers on record are Civil Service Commission (Philippines), Public Service Division (Singapore) and Public Service Commission (Hong Kong). Broad incumbents are UK Civil Service Commission, Australian Public Service Commission and U.S. Office of Personnel Management. Hong Kong Efficiency Unit is listed as a regional player. OECD Public Governance Directorate is listed as an others.

Does Civil Service Bureau have an API?

No public API is recorded for Civil Service Bureau.

What industry is Civil Service Bureau in?

Civil Service Bureau's product category is Government Public Administration. Its primary akta.pro industry code is BPAIAAAD, Civil Service & Public Administration (HR, Org Dev, Workforce Policy), with a secondary code of BPAIABAN, State/Provincial Labor, Employment Standards & Workforce Development Administration. Its NAICS code is 92313 and its SIC code is 8741.