Government of Bangladesh

What Government of Bangladesh does

The Government of the People's Republic of Bangladesh (গণপ্রজাতন্ত্রী বাংলাদেশ সরকার) is the sovereign national government established on December 16, 1971, following independence from Pakistan. It operates as a parliamentary democracy with the Prime Minister as head of government and the President as ceremonial head of state. Administrative authority flows through 57 ministries and divisions, 81 directorates, 8 divisions, 64 districts, 499 sub-districts (upazilas), and 4,599 unions, covering the full national territory.

Its flagship digital product is the Bangladesh National Portal (bangladesh.gov.bd / বাংলাদেশ জাতীয় তথ্য বাতায়ন), a platform-plus-modules architecture that unifies citizen-facing and business-facing services. Core modules include the E-Services Portal (283+ e-services), Digital Centers (Union-level access points), Mobile Services, the 333 Call Center, the Mega Projects Portal, Bangla AI Tools, Digital Guard Files (1,198+ digitized official documents), directorate and ministry directories, district portals, and an Emergency Services Directory. Proprietary technical differentiators are the National Portal Framework, which integrates every administrative level, and the e-Government Procurement (e-GP) system for transparent public spending. Distribution combines the national portal, mobile apps, call centers, and the 4,599 Union Digital Centers for last-mile rural reach.

Revenue is generated primarily through tax collection by the National Board of Revenue (income tax, VAT, customs duties), supplemented by transaction-based fees for passport, visa, trade licenses, utility connections, and e-tender/procurement. Most citizen-facing services are delivered free of charge, funded by the national budget, while specific transactional services carry unit or annual fees. The customer base is structurally captive: all citizens (general public, students, job seekers), all registered businesses, and internal civil servants are mandatory users of the platform's services.

Name

Government of Bangladesh

Legal name

Government of the People's Republic of Bangladesh

Website

https://bangladesh.gov.bd

Company type

Public

Founded year

1971

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

The Government of Bangladesh is a sovereign parliamentary democracy delivering public services to its citizens and businesses through 57 ministries, the unified National Portal (bangladesh.gov.bd), 4,599 Union Digital Centers, mobile services, and call centers.

Ownership category

akta.pro rank

Product category

Public Administration / E-Government Services

NAICS

Executive, Legislative, and Other General Government Support (9211), Public Finance Activities (92113), International Affairs (92812), Administration of Economic Programs (926)

SIC

Services-Management Services (8741), International Affairs (9721)

akta.pro primary industry

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)

akta.pro secondary industries

Tax Return Filing, Processing & Assessment (BPAIADAC), State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI), Immigration, Citizenship & Border Administration (Civil) (BPAIAAAN), Digital Access & Online Government Services for Immigrants (EDAAADAF)

Keywords

• Public administration services
• E-government services
• Digital government platform
• Citizen service delivery
• Government information portal

Headquarters

HQ city

Dhaka

HQ country

Bangladesh

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Tax Revenue: Government collects taxes through National Board of Revenue (NBR) including income tax, VAT, customs duties
2. Public Services Revenue: Fees collected for various government services including passport, visa, trade licenses, utility bills
3. e-Tender and Procurement: Revenue from government procurement platform and tender fees

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

The Government of Bangladesh administers the country and delivers public services to citizens, businesses, and civil servants through the unified Bangladesh National Portal (bangladesh.gov.bd) and an extensive physical administrative network. Its core offerings include e-government services (passport/visa, tax filing, trade licenses, utility bills, exam results, recruitment), business registration and e-procurement, and citizen information delivered via web, mobile, call center (333), and 4,599 Union Digital Centers.

Product overview

The Bangladesh National Portal (বাংলাদেশ জাতীয় তথ্য বাতায়ন) is a unified platform providing centralized access to all Bangladeshi government services and information. It operates as a platform-plus-modules architecture consisting of the core National Portal with integrated modules including the E-Services Portal (ই-সেবাসমূহ), Digital Centers (ডিজিটাল সেন্টার), Mobile Services (মোবাইল সেবা), 333 Call Center, Mega Projects Portal, Bangla AI Tools, Digital Guard Files, Directorates Directory, Ministry Directory, Service Sectors, District Portals, and Emergency Services Directory. The platform connects 57 ministries and divisions, 81 directorates, 8 divisions, 64 districts, 499 sub-districts, and 4,599 unions, offering services across agriculture, education, health, law enforcement, transportation, and commerce sectors.

Differentiator

Problem solved

Functional benefit

Brands

• e-Sheba (একসেবা): One Stop Service - Government service portal for entrepreneurs providing all business-related services at a single point
• A2I - Aspire to Innovate (এটুআই)

Products and services

• Bangladesh National Portal (বাংলাদেশ জাতীয় তথ্য বাতায়ন) Centralized online gateway that connects citizens, businesses, and civil servants to all Bangladeshi government services and information, integrating 57 ministries, 81 directorates, 8 divisions, 64 districts, 499 sub-districts, and 4,599 unions.
• E-Services Portal (ই-সেবাসমূহ) Centralized portal listing online-accessible government services such as passport applications, trade licenses, tax filing, utility bill payments, and exam results, available across multiple ministries and departments.
• Digital Centers (ডিজিটাল সেন্টার) Grassroots digital service centers at the union level, providing citizens with assisted access to government services through trained operators, particularly in rural areas.
• Mobile Services (মোবাইল সেবা) Mobile-optimized government service delivery channel providing citizens access to public services via mobile applications and responsive web interfaces.
• 333 Call Center (৩৩৩ কল সেন্টার) National citizen information hotline providing assistance, information, and guidance on government services to callers across Bangladesh.
• Mega Projects Portal (মেগা প্রকল্প) Public information portal showcasing major national infrastructure projects, including Padma Bridge, Dhaka Metro Rail, Rooppur Nuclear Power Plant, and Dhaka Elevated Expressway, with status updates and project details.
• Bangla AI Tools (বাংলা এআই টুলস) Bengali-language AI tools developed specifically for government services and citizen engagement, accessible via bangla.gov.bd.
• Digital Guard Files (ডিজিটাল গার্ড ফাইল) Digital document management system providing online access to 1,198 digitized official government documents and records.
• Directorates Directory (অধিদপ্তরসমূহ) Comprehensive online directory of 81 government directorates organized by ministry, providing links to specialized government agencies.
• Ministry Directory (মন্ত্রণালয় ও বিভাগসমূহ) Online directory of 57 ministries and divisions with linked government offices, agencies, and services for citizen and business navigation.
• Service Sectors (সেবাখাত) Government services organized by sector—including agriculture, education, health, law enforcement, transportation, and commerce—allowing users to find relevant services by category.
• District Portals (জেলা বাতায়ন) Regional government information portals providing district-level information and services covering all 64 districts across 8 divisions of Bangladesh.
• Emergency Services Directory (জরুরি সেবা নম্বরসমূহ) National directory of emergency contact numbers and government service hotlines, including 333 for general inquiries, 999 for emergencies, and specialized helplines for fire service, women and child protection, anti-corruption, and other services.
• e-Government Procurement (e-GP) Electronic government procurement platform enabling transparent public tendering and procurement processes for businesses participating in government contracts.

Quantifiable outcome

• 283+ e-services digitized
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• a2i (Aspire to Innovate)coreStrategic or Co-development PartnerICT Division initiative that provides digital transformation support to all government ministries and departments, enabling e-service delivery through the national portal framework.

Scale indicators6 records

Recent moves10 records

Expansion highlights4 records

Broad incumbents

• Government of Singapore (Smart Nation): Operates a unified national portal (gov.sg) and MyInfo digital identity layer aggregating services across ministries; directly comparable as a single-window e-government architecture benchmark that Bangladesh's National Portal mirrors in ambition.
• Government of Estonia (e-Estonia): Runs the eesti.ee portal layering X-Road interoperability and digital ID across ministries and local government; the closest global reference for a National Portal-style architecture with backend interoperability, validating Bangladesh's integration thesis.
• Government of India (Digital India / MyGov): Largest South Asian national digital government platform serving 1.4B citizens via a unified portal (india.gov.in) and DigiLocker; structurally comparable to Bangladesh's National Portal in aggregating ministry services, with a far larger citizen base and digital stack.
• Government of United Arab Emirates (UAE Government Portal): Hosts the unified u.ae portal aggregating federal and emirate-level services with multilingual support and mobile-first delivery; comparable as a multi-channel government super-app approach.

Regional players

• Government of Malaysia (MyGovernment): Operates the malaysia.gov.my portal aggregating federal and state services; comparable ASEAN peer pursuing a unified national portal strategy with multilingual (incl. localized language) support.
• Government of Sri Lanka (e-Lanka): South Asian national government running a gov.lk portal linking ministries and services; directly comparable as a regional peer with similar population scale and digital maturity, though less developed than Bangladesh's National Portal.
• Government of Nepal (Nepal Government Portal): South Asian national government with a unified portal (nepal.gov.np) aggregating ministry services and citizen grievance channels; comparable in scope but at an earlier stage of digitization than Bangladesh.
• Government of Pakistan (Pakistan Citizen Portal): Runs the Pakistan Citizen Portal aggregating federal services with mobile complaint resolution; comparable South Asian peer at similar digital maturity stage with overlapping citizen-services focus.

Direct peers

• Government of Rwanda (Irembo): Operates the Irembo e-government platform aggregating 100+ services across ministries and districts with agent-assisted access for rural citizens; the closest analogue to Bangladesh's National Portal + Union Digital Center model in a developing-country context.

Emerging players

• Government of Bhutan (National Digital Identity / e-Gov): Small South Asian sovereign that has aggressively digitized citizen services through its National Digital Identity and gov.bt portal; relevant as a smaller-scale reference for the National Portal + digital-ID trajectory Bangladesh is pursuing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/BangladeshGov
• LinkedInlinkedin.com/company/government-of-the-people-s-republic-of-bangladesh

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Government of Bangladesh