What Tameside Council does

Tameside Metropolitan Borough Council (TMBC) is a statutory local government authority serving the Metropolitan Borough of Tameside in Greater Manchester, England. Established in 1974 under the Local Government Act 1972, it is responsible for delivering a full range of statutory and discretionary public services to the borough's residents and businesses, including refuse and recycling, planning and building control, highways and licensing, adult and children's social care, education, council tax and benefits administration, libraries and leisure, registrars, and public health. The council serves a defined geographic population across towns including Ashton-under-Lyne, Hyde, Denton, Droylsden, Dukinfield, Mossley, and Stalybridge, and is part of the Greater Manchester Combined Authority.

The council operates a unified digital self-service portal built around four interconnected modules — Pay It, Report It, Apply For It, and Have Your Say — alongside in-person services delivered through multiple library locations, phone/email customer services, and web chat. Service delivery is augmented by partnerships with NHS Tameside & Glossop CCG (health and social care coordination), Greater Manchester Pension Fund (which TMBC administers), Groundwork (Green Doctor energy advice), The Bread and Butter Thing (food support), and Greater Manchester Police (Operation Lock-stream). There is no proprietary technology platform; the council's digital footprint is a standard public-sector service portal, partially compliant with WCAG 2.1 AA standards.

TMBC is a publicly funded entity with no shareholders, parent company, or traded securities. Its revenue base is derived from council tax, business rates, central government grants (including a Dedicated Schools Grant), and fees for specific services such as planning, building control, registrars, and parking. The council has an active capital programme including approximately £100 million in Government Levelling Up regeneration funding, a SEND Reform Plan committing to 630 specialist places by 2029, and a housing pipeline exceeding 3,150 units across the Godley Green Garden Village and Hyde town centre masterplan.

Name

Tameside Council

Legal name

Tameside Metropolitan Borough Council

Website

https://tameside.gov.uk

Company type

Public

Founded year

1974

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Tameside Metropolitan Borough Council is a statutory local government authority serving residents and businesses across the Metropolitan Borough of Tameside in Greater Manchester, England, delivering statutory services including social care, planning, refuse and recycling, education, council tax, and regeneration, funded through taxation, business rates, and government grants.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Administration of Urban Planning and Community and Rural Development (92512), Administration of Housing Programs, Urban Planning, and Community Development (925)

SIC

Sanitary Services (4950), Services-Social Services (8300), Land Subdividers & Developers (No Cemeteries) (6552)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Residential Curbside MSW Collection (Cart-Based) (EUAIAAAA), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), City/Municipal Public Health Departments (HLAJAAAC)

Keywords

• Local government services
• Council tax administration
• Waste management services
• Social care provision
• Planning and building control

Headquarters

HQ city

Ashton-under-lyne

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Council Tax: Local taxation levied on residential properties within the borough to fund council services.
2. Business Rates: Levies on commercial and industrial properties within the borough.
3. Government Grants: Central government funding including Dedicated Schools Grant and other departmental grants.
4. Service Fees: Fees for specific services such as planning applications, building control, registrars, and parking.

Distribution channels4 records

Marketing channels6 records

Core offering

Tameside Metropolitan Borough Council is a local government authority providing statutory and discretionary services to residents and businesses within the Metropolitan Borough of Tameside. It delivers refuse and recycling, council tax and benefits administration, planning and building control, libraries and leisure, adult and children's social care, public health, registrars, highways and licensing, SEND support, community food and energy advice, and urban regeneration services. Services are accessed via a unified digital portal (tameside.gov.uk), in-person at libraries, by phone, and via web chat.

Product overview

Tameside Council operates a unified digital portal offering residents access to government services through interconnected modules including Pay It (online payments), Report It (issue reporting), Apply For It (applications and permits), and Have Your Say (public consultation). Core service areas cover refuse and recycling, planning applications, libraries, adult social care, council tax and benefits, food support programs, and digital inclusion initiatives like TechKnow Festival. The council also manages a Crisis and Resilience Fund providing community support services including Community Groceries and energy advice.

Differentiator

Problem solved

Functional benefit

Products and services

• Tameside Council Website Portal Unified digital self-service portal enabling residents and businesses to access council services online including payments, issue reporting, applications, and information access 24/7.
• Refuse and Recycling Waste collection services for Tameside residents including bin collections, recycling programs, bulky item collection, and provision of composters.
• Council Tax and Benefits Online services for council tax payments, benefits applications, welfare rights advice, and financial support schemes.
• Planning Applications Online portal for searching, commenting on, and applying for planning permissions within the Tameside borough.
• Libraries Library services including book lending, computer access, digital skills training, job support, and community programs delivered across multiple borough locations.
• Adult Social Care Care and support services for adults including assessments, care homes, direct payments, reablement, and safeguarding.
• Food Banks and Community Pantries Network of food support services including food banks, food pantries, and community food distribution locations across the borough.
• Crisis and Resilience Fund Three-year funding program providing community support including Community Groceries, food skills workshops, Green Doctors energy advice, and financial resilience services to Tameside residents.
• SEND Reform Plan Special Educational Needs and Disabilities support program expanding specialist resource bases and early intervention services in local schools across the borough.
• TechKnow Festival Annual digital inclusion program offering workshops on digital skills, Learn My Way, iDEA sessions, coding, and technology literacy at local libraries.

Quantifiable outcome

• 630 SEND specialist places to be created in mainstream schools by 2029
• +3 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• NHS Tameside & Glossop CCGcoreStrategic or Co-development PartnerStrategic commissioning partnership for health and social care services. Data sharing agreement in place for managing requests and service delivery. Council works with CCG to coordinate health and social care provision across the borough.
• Greater Manchester Pension Fund (GMPF)coreStrategic or Co-development PartnerTameside MBC administers GMPF. Data management agreement established for secure data transfer and access by those needing information to deliver services.
• GroundworkcoreImplementation/ SI/ Consulting PartnerGroundwork delivers the Green Doctor service supporting 250 residents with impartial energy and water advice including switching tariffs, managing fuel debt, and registering for Priority Services Register. Also delivers 25 community awareness sessions and provides free energy-saving measures such as LED bulbs and radiator foils.
• The Bread and Butter ThingminorImplementation/ SI/ Consulting PartnerFood support charity visiting six areas weekly to provide affordable food access, complementing foodbanks and food pantries across Tameside.
• Greater Manchester Police (GMP)coreStrategic or Co-development PartnerMulti-agency partnership through Operation Lock-stream tackling organised immigration crime and criminality on local high streets. Partnership led by Organised Immigration Crime Domestic Taskforce at NW ROCU.
• Northwest Regional Organised Crime Unit (NW ROCU)coreStrategic or Co-development PartnerLeads the Organised Immigration Crime Domestic Taskforce (OICDT) coordinating national partnership initiative Operation Lock-stream targeting crime groups in neighbourhood businesses.
• Tameside Food PartnershipcoreStrategic or Co-development PartnerPartnership recognising that residents experiencing food poverty may need information on available support services, many of which offer additional services beyond food including mental health support, financial advice, and community groups.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Manchester City Council: Adjacent metropolitan borough council within Greater Manchester providing the same statutory local government services (council tax, planning, social care, refuse/recycling) to a larger urban population. Most directly comparable peer in terms of governance structure, funding mix, and Greater Manchester Combined Authority membership.
• Trafford Council: Metropolitan borough council within Greater Manchester providing the same statutory service portfolio. Operates under the same legal framework with comparable council tax and business rates funding dynamics.
• Oldham Council: Neighbouring metropolitan borough council within Greater Manchester delivering the same statutory services with a comparable demographic profile, town centre regeneration agenda, and cost-of-living demand pressures on welfare services.
• Bolton Council: Neighbouring metropolitan borough council within Greater Manchester delivering the same statutory local government services to a similar-sized population. Comparable SEND, social care, and regeneration agendas.
• Salford City Council: Metropolitan borough council neighbouring Tameside within Greater Manchester, delivering the same statutory services and benefitting from the same devolved funding arrangements via the Greater Manchester Combined Authority. Comparable scale and operating model.
• Bury Council: Metropolitan borough council neighbouring Tameside within Greater Manchester offering the same statutory local government services, similar SEND and regeneration pressures, and shared GMCA funding mechanisms.
• Rochdale Borough Council: Adjacent metropolitan borough council with comparable scale, demographic profile, and statutory service portfolio. Shares Greater Manchester Combined Authority membership and similar Levelling Up regeneration funding dynamics.
• Wigan Council: Metropolitan borough council within Greater Manchester offering the same statutory service portfolio and operating under the same funding settlement framework. Shares regeneration, SEND, and cost-of-living pressures.
• Stockport Metropolitan Borough Council: Neighbouring metropolitan borough within Greater Manchester operating an identical statutory service portfolio (council tax, refuse, planning, social care, libraries) and facing similar regeneration and SEND pressures. Same legal framework under the Local Government Act 1972.

Broad incumbents

• Greater Manchester Combined Authority: Regional combined authority that Tameside is a member of, coordinating devolved transport, housing, and economic development funding across all 10 Greater Manchester councils. Provides strategic oversight and funding flows that shape Tameside's regeneration agenda.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/TamesideCouncil
• LinkedInlinkedin.com/company/tameside-council
• Instagraminstagram.com/tamesidecouncil

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tameside Council