Peel Regional Police

What Peel Regional Police does

Peel Regional Police is a statutory regional police service headquartered in Brampton, Ontario, providing law enforcement and community safety services under Ontario's Community Safety and Policing Act. The service is governed by the Peel Police Services Board and serves approximately 1.5 million residents across Mississauga, Brampton, and Caledon, as well as travelers through Toronto Pearson International Airport (which logged 12.7 million visitors in 2021). It is a public government entity, not a private company, and is funded primarily through municipal taxation via the Region of Peel; the 2021 net budget was CAD $462.5M and supplemental grants and partnerships contributed an additional CAD $17.7M that year. Headcount stood at 3,148 in 2021, comprised of 2,190 sworn officers, 928 civilians, and 30 cadets, deployed across five operational divisions (11, 12, 21, 22, and Airport), specialized facilities, and community substations.

The service operates a multi-layered technology stack anchored by a Computer-Aided Dispatch system, the Provincial Digital Evidence Management System (DEMS), the Collision Reporting and Occurrence Management System (CROMS), a body-worn camera program completed ahead of schedule in 2021, an Automated Licence Plate Recognition (ALPR) capability, and the broader Public Safety Platform Ecosystem. Citizen-facing digital channels include the Community Data Platform (public dashboard of crime statistics), Peel SHIELD reporting system, Online Police Reporting, and dedicated Collision Reporting Centres. Specialized programs include the Intimate Partner Violence Unit (launched 2021 in partnership with Safe Centre of Peel), the Mental Health Crisis Rapid Response Team (with the Canadian Mental Health Association), the Peel Region Situation Table (multi-sector wraparound intervention), the Vulnerable Persons Registry, and the Peel Children's Safety Village.

Revenue mechanics are entirely governmental: municipal tax allocations, provincial and federal grants, and limited user-fee-bearing services (e.g., record checks, paid-duty officer bookings, donations). Free-at-point-of-use law enforcement is delivered to the regional population, which represents the agency's entire addressable market under its statutory mandate; airport policing for Toronto Pearson is a co-jurisdictional responsibility and a contributor to scale. There are no private shareholders, no parent company, no funding rounds, and no commercial product portfolio; the operating model is a publicly funded monopoly with service-level expectations (response-time targets of immediate for Priority 1, 5 minutes for Priority 2, 15 minutes for Priority 3, and 1 hour for Priority 4) and brand-trust outcomes measured by community surveys (74% resident approval, 77% business approval in 2020).

Name

Peel Regional Police

Legal name

Peel Regional Police

Website

https://peelpolice.ca

Company type

Public

Founded year

1974

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Peel Regional Police is a public law enforcement agency serving 1.5 million residents across Mississauga, Brampton, Caledon, and Toronto Pearson International Airport in Ontario. The 3,148-person force delivers emergency response, crime prevention, and community safety programs funded by municipal taxation.

Ownership category

akta.pro rank

Product category

Public Safety and Law Enforcement Services

NAICS

Police Protection (92212), Police Protection (922120), Other Justice, Public Order, and Safety Activities (92219)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industries

Emergency Dispatch Center Services (PSAP/911 Support, Private Dispatch) (BPAKAFAJ), Public Sector Guarding (Government Buildings, Courthouses) (BPAKAAAG)

Keywords

• Law enforcement services
• Community policing
• Emergency response
• Public safety
• Crime prevention

Headquarters

HQ city

Mississauga

HQ country

Canada

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Government Funding: Peel Regional Police is funded through municipal and provincial government allocations. The 2021 net budget was $462,500,000. Additional funding comes from grants including Ministry of Solicitor General, Canadian Mental Health Association, Chief Firearms Office for Ontario, and various other federal and provincial programs totaling $17.7 million in 2021.

Pricing tiers

Go-to-market motion1 record

Distribution channels8 records

Marketing channels11 records

Core offering

Peel Regional Police provides mandated public-safety and law enforcement services across the Region of Peel and Toronto Pearson International Airport, including 24/7 emergency response, crime prevention, traffic enforcement, victim services, and community policing. The agency operates specialized units such as the Intimate Partner Violence Unit, Mental Health Crisis Rapid Response Team, and Situation Table, supported by digital platforms including CAD dispatch, body-worn cameras, DEMS, CROMS, ALPR, and the Online Police Reporting system.

Product overview

Peel Regional Police is a law enforcement agency serving the Region of Peel (Brampton and Mississauga) in Ontario, Canada, not a product technology company. The organization operates various public safety programs, specialized police units, and community-facing services. Its public-facing technology offerings include the Community Data Platform for crime statistics, the Peel SHIELD reporting system, Online Police Reporting, Collision Reporting Centres (managed via CROMS system), Body-Worn Cameras, and Automated Licence Plate Recognition technology. Community programs include the Peel Children's Safety Village (youth safety education), the Intimate Partner Violence Unit (launched 2021), the Mental Health and Addiction Strategy, and the Situation Table multi-agency intervention program. The organization does not offer commercial software products or APIs.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Police Reporting System Digital platform allowing Peel Region citizens to file non-emergency police reports online without visiting a station.
• Peel SHIELD Crime reporting and safety notification system for the Peel Region community.
• Community Safety Response Platform Platform enabling Peel Region community members to report non-emergency incidents and access safety resources.
• Community Data Platform Public-facing dashboard providing community safety data, crime statistics, and interactive maps for residents of Peel Region.
• Body-Worn Cameras Body-worn camera program for frontline officers providing transparency and evidence collection, with full deployment completed in 2021.
• Automated Licence Plate Recognition Technology used to automatically read vehicle licence plates to support investigations and road safety.
• Peel Children's Safety Village Educational facility delivering age-appropriate safety learning programs for children in grades 1, 2, 3, and 5, including pedestrian safety, bicycle safety, and personal safety curricula.
• Collision Reporting Centres Facilities where community members can report motor vehicle collisions, managed through the CROMS system.
• Vulnerable Persons Registry Registry program for seniors and vulnerable individuals to help police provide accurate support when needed.
• Intimate Partner Violence Unit Specialized unit established in 2021, in collaboration with the Safe Centre of Peel, providing enhanced trauma-informed response to domestic violence cases.
• Mental Health and Addiction Strategy Comprehensive strategy developed in 2021 to guide Peel Regional Police's role in supporting mental health and addiction systems in the Region of Peel.
• Situation Table Multi-sector partnership launched in January 2021 providing focused wraparound support for community members identified as high-risk for social disorder or crime.

Quantifiable outcome

• Violent crime rate (531 per 100,000) was below provincial (898) and national (1,254) rates
• +4 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

18 partnerships are on record, tiered core and minor.

• Safe Centre of Peel (SCoP)coreStrategic or Co-development Partner · 1 April 2021Integrated services hub where victims of intimate partner violence can make reports to specially trained IPV Unit members and access support services from 15 partner agencies in one location, including crisis management, housing assistance, multicultural services, legal support and child welfare.
• nCourage (Anti-Human Trafficking Services Hub)coreStrategic or Co-development Partner · 1 February 2021Integrated services hub for victims and survivors of human trafficking aged 12 and up, providing on-site health care, trauma counselling, addictions support, legal aid, education and employment services. Opened February 2021 on Human Trafficking Awareness Day.
• Peel Region Situation TablecoreStrategic or Co-development Partner · 1 January 2021Multi-sector partnership with various agencies in the Region providing focused wraparound support for community members identified as having high-risk levels for social disorder or crime. Meets weekly, receives referrals, and deploys action plans within 48 hours.
• Canadian Mental Health Association Peel DufferincoreStrategic or Co-development PartnerPartnership for Mental Health Crisis Rapid Response Team providing frontline response to mental health calls with teams consisting of an officer and Crisis Support Worker.
• Peel District School BoardcoreStrategic or Co-development PartnerEducational partnership for Pedal for Hope campaign raising funds for paediatric cancer research and care for families.
• Dufferin-Peel Catholic District School BoardcoreStrategic or Co-development PartnerEducational partnership for Pedal for Hope campaign raising funds for paediatric cancer research and care for families.
• Canadian Cancer SocietycoreStrategic or Co-development PartnerPartner in Pedal for Hope campaign raising over $42,000 for paediatric cancer research and care for families.
• Ontario Human Rights CommissioncoreStrategic or Co-development PartnerWorking together under systemic change framework to develop and implement solutions to dismantle systemic racism while supporting Diversity, Equity and Inclusion Strategy. Includes race-based data collection project and multi-year Human Rights action plan.
• Peel Regional Paramedics ServicescoreStrategic or Co-development PartnerPartnership to enhance police support and paramedic safety on scene, increase knowledge of respective roles, explore information sharing, combined operational debriefs and joint training. Supports Zero Tolerance and It's Not Normal campaigns.
• Region of PeelcoreStrategic or Co-development PartnerCo-chair of Community Safety and Well-Being System Leadership Table. Partnership for Enterprise Resource Planning including HR and Financial Management. Collaboration on Community Safety and Well-Being Plan approved October 2020.
• ProAction Cops and KidscoreStrategic or Co-development PartnerCharity running positive health promoting programs for youth to build trust and mentorship in the community. Peel Chapter established in spring 2021 with programs including boxing, lacrosse, basketball, cricket and cooking.
• Ontario Provincial Police (OPP)coreStrategic or Co-development PartnerJoint Force Operations partner in major drug investigations. Joint Force Operation resulted in seizure of $32 million worth of illegal drugs, $10 million in separate operation, and $5 million in another operation.
• Universite du Quebec a Trois-RivieresminorStrategic or Co-development PartnerPartnership for Canine Cadaver Detection Program. University opened first body-farm in Canada in 2020 to study human decomposition, providing required approvals for canine cadaver training materials.
• Excellence CanadaminorStrategic or Co-development PartnerPartnership for Healthy Workplace certification journey. Working toward Order of Excellence designation and Organizational Excellence Standard certification.
• Canadian Centre for Diversity and Inclusion (CCDI)coreStrategic or Co-development PartnerDEI training partnership and Current State Inclusivity Assessment report implementation. Continued from 2020 assessment.
• Peel Addiction Assessment and Referral Centre (PAARC)coreStrategic or Co-development PartnerPartnership allowing Road Safety Services to refer community members after breath test or drug evaluation interaction. Prevention and Risk Intervention Strategy under Community Safety and Well-Being framework.
• Victim Services of PeelcoreStrategic or Co-development PartnerContinued partnership ensuring individuals victimized by crime or in crisis are informed of and referred to services and support.
• Region of Peel's Office of Climate Change and Energy ManagementminorStrategic or Co-development PartnerPartnership for installation of four level-two electric vehicle charging connectors at headquarters, funded through Natural Resources Canada's Zero Emission Vehicle Infrastructure Program.

Scale indicators21 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• York Regional Police: Regional police service for York Region, Ontario, immediately adjacent to Peel. Operates under the same provincial framework with similar municipal funding model, sworn/civilian headcount mix, and integrated community-safety service offering.
• Halton Regional Police: Regional police service for Halton Region in Ontario, similar in governance structure, scope (multiple municipalities), and reliance on municipal tax funding with provincial grants.
• Toronto Police Service: Municipal police service serving the City of Toronto, directly comparable to Peel Regional Police as a Canadian regional/municipal police agency operating under similar Ontario policing legislation with comparable scale, mandate, and community-safety programming.
• Peel Regional Paramedics Services: Public-sector emergency services counterpart within Peel Region, partnered with PRP for on-scene safety, joint training, and information sharing under a formal MOU; closely comparable in funding structure and population served.
• Durham Regional Police: Regional police service east of Toronto serving Durham Region under Ontario's Community Safety and Policing Act, with comparable structure, funding mix, and community policing programs.

Emerging players

• Canadian Mental Health Association Peel Dufferin: Co-delivery partner on the Mental Health Crisis Rapid Response Team. As a not-for-profit health/mental-health service provider it operates adjacent to PRP's mandate in crisis response and community well-being.

Broad incumbents

• Ontario Provincial Police (OPP): Provincial-level police force that contracts policing services to municipalities and operates across Ontario. Directly partners with Peel Regional Police on Joint Force Operations (e.g., Project Siphon), serving as both a peer and a partner for major investigations.
• Calgary Police Service: Major Canadian municipal police service with comparable scale, community policing initiatives, and digital evidence management deployments under provincial policing standards.
• Vancouver Police Department: Large Canadian municipal police service operating under a different provincial framework but with comparable mandate, technology modernization programs, and integrated mental-health response teams.

Others

• Motorola Solutions: Provider of the Public Safety Platform Ecosystem, CAD systems, body-worn cameras, and digital evidence management platforms that underpin PRP's technology infrastructure; a key vendor/ecosystem participant rather than a direct policing peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/PeelPolice
• YouTubeyoutube.com/user/ThePeelPolice
• Facebookfacebook.com/peelregionalpolice
• LinkedInlinkedin.com/company/peelregionalpolice
• Instagraminstagram.com/peelregionalpolice

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Peel Regional Police