Workplace Partners

What Workplace Partners does

Workplace Partners Pty Ltd is an Australian HR, Industrial Relations, and Work Health & Safety consulting firm founded in 2010 and headquartered in Walkerville, South Australia. It serves small-to-medium private businesses across Australia — explicitly excluding large and publicly listed companies — with a tiered subscription service (HR Essentials, HR Protect, HR Outsource) anchored by an unlimited Employer Advisory Service staffed by legally trained workplace relations specialists, typically with a dedicated pod of 2-3 advisors per client. The company delivers advice on the Fair Work Act, modern Awards, employment contracts, performance management, WHS, and Fair Work Commission representation (included at no extra cost for HR Protect subscribers up to conciliation).

The product portfolio spans subscription service tiers plus add-ons including an Online HR & Safety Documents portal, a Fair Work Compliance Audit, Workplace Relations Consultant hours, industry-specific Employment Contracts, and WHS services. Underlying technology is minimal: no proprietary platform is described, with the stack limited to best-of-breed SaaS (Stripe for monthly billing via electronic funds transfer, Calendly for consultation scheduling, HubSpot for lead capture). Pricing is subscription-based, scaled by employee headcount and selected plan; HR Protect starts at $340/month under a 12-month minimum contract with auto-renewal and a punitive early-termination fee (80% of remaining contract in initial term, 25% in renewal).

The go-to-market is sales-led with a strong content marketing engine (blog, employer guides, HR Fundamentals workshops, downloadable Work-From-Home Agreement template) feeding direct phone sales (1300 116 400) and free video consultations to convert Australian SMB owners. The company is founder-led (CEO Arvin Bisbal), privately held with no external funding, no subsidiaries, and no M&A history. Per its own disclosures, over 500 business owners rely on Workplace Partners for HR and IR support.

Name

Workplace Partners

Legal name

Workplace Partners Pty Ltd

Website

https://workplacepartners.com.au

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

Workplace Partners is an Australian HR, Industrial Relations, and Work Health & Safety consulting firm offering subscription-based advisory services to small-to-medium businesses across Australia. Founded in 2010 and headquartered in Walkerville, South Australia, it serves 500+ clients with Fair Work compliance, employment contracts, and dedicated advisor teams.

Ownership category

akta.pro rank

Product category

HR Consulting Services

NAICS

Human Resources Consulting Services (541612), Management Consulting Services (54161)

SIC

Services-Management Consulting Services (8742)

akta.pro industry

PRIMARYBPAHAGAK

Labor Relations & Employment Practice Advisory

Business & Public Services/Professional Services (Legal, Accounting, Consulting)/Human Capital & Organizational Consulting

SECONDARYBPACAJAF

HR Policy, Governance, Compliance & Risk Advisory

Business & Public Services/HR, Staffing & Recruitment Services/HR Consulting & Advisory (HR Strategy, Org Design, Change)

SECONDARYBPACAKAK

HR Compliance & Policy Administration Outsourcing (incl. regulatory reporting)

Business & Public Services/HR, Staffing & Recruitment Services/HR Outsourcing (HRO) & Shared Services

SECONDARYBPAAAIAD

Personnel Records, Document Management & Compliance

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/HR Operations Outsourcing (Onboarding, Benefits, HR Admin)

Keywords

• HR consulting services
• Workplace relations advisory
• Fair Work compliance
• Employment law consulting
• Work health and safety

Headquarters

HQ city

Walkerville

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. HR Service Plan Subscriptions: Monthly subscription-based revenue model with three service tiers (HR Essentials, HR Protect, HR Outsourced). Subscriptions have a minimum 12-month contract term with automatic annual renewal. Revenue is generated through recurring monthly fees scaled by employee count and selected service plan.
2. Professional Services (Fee for Service): Additional consulting services beyond the selected Service Plan scope, including drafting documents, attending meetings, strategic planning, workforce planning, recruitment assistance, performance management consultancy, and representation at Fair Work Commission conciliation. Also includes Fair Work Compliance Audits and ad-hoc advice.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Workplace Partners delivers subscription-based HR, Industrial Relations, and Work Health & Safety consulting and outsourcing services to small and medium Australian businesses. Offerings are structured into three service tiers (HR Essentials, HR Protect, HR Outsourced) plus add-on modules such as the Employer Advisory Service, Online HR & Safety Documents, Fair Work Compliance Audits, Employment Contracts, Safety & Environment consulting, Workplace Relations Consultant hours, and Fair Work Commission representation. Subscribers receive unlimited phone/video advice from a dedicated team of 2–3 workplace relations advisors, including legally trained specialists, plus access to a digital document library and templates.

Product overview

Workplace Partners offers a tiered service model for small to medium Australian businesses comprising three main service tiers (HR Protect, HR Outsource, HR Essentials) that provide consulting and outsourcing services in Human Resource Management, Industrial Relations, and Work Health & Safety. The HR Protect plan is the most comprehensive offering, including unlimited Employer Advisory Service access, Fair Work representation at no additional cost, and a once-off HR audit. HR Outsource provides fully customized offsite and onsite HR solutions. HR Essentials offers ad-hoc advisory access. Additional add-on modules include Online HR & Safety Documents, Employment Contracts, Fair Work Compliance Audits, Workplace Relations Consulting hours, Safety & Environment services, and Representation services. All subscribers receive access to a free Work-From-Home Agreement template. Services cover the full employment lifecycle from hiring to firing, including advice on the Fair Work Act, modern Awards, policies, procedures, performance management, and Fair Work representation.

Differentiator

Problem solved

Functional benefit

Brands

• HR Protect: Comprehensive HR service covering a wide range of HR and Industrial Relations requirements with dedicated HR consultants and Fair Work representation.
• HR Outsource
• HR Essentials
• Employer Advisory Service (EAS)

Products and services

• HR Protect Comprehensive subscription service covering a wide range of HR and Industrial Relations requirements for small and medium Australian businesses, including unlimited access to the Employer Advisory Service, Fair Work representation, a once-off HR audit review, employment contract and policy reviews, and a dedicated team of 2-3 legally trained workplace relations advisors. Starts from $340 per month with a minimum 12-month contract.
• HR Outsource Fully outsourced HR service offering a customized mix of offsite and onsite support where Workplace Partners takes care of the client's entire HR function. Service fee depends on the scope of offsite and onsite service required. Targeted at SMBs that need a complete outsourced HR department.
• HR Essentials Subscription service tier providing on-demand access to general workplace relations advice by phone or video consultation for Australian SMBs needing ad-hoc HR support without a full outsourced arrangement. Industry-specific or tailored employment contracts available at additional cost.
• Employer Advisory Service (EAS) Unlimited access to workplace relations advisors providing HR, Industrial Relations, and Work Health & Safety advice by phone or email during business hours, with after-hours urgent support available for subscribers.
• Fair Work Compliance Audit Review service that assesses an Australian employer's compliance with the Fair Work Act, employment contracts, and HR policies against relevant modern Award and National Employment Standards (NES) requirements.
• Workplace Relations Consultant Block-of-hours consulting service providing a workplace relations consultant for projects such as strategic planning, workforce planning, recruitment assistance, and performance management consultancy.
• Employment Contracts Provision of general and industry-specific or tailored employment contract templates for Australian employers, with tailored contracts available to HR Protect subscribers.
• Safety & Environment Work Health & Safety (WHS) consulting and advisory service for Australian businesses, covering WHS policy, compliance, and general work health and safety guidance as part of the broader HR support offering.
• Representation Fair Work Commission representation service provided to HR Protect subscribers at no additional cost, covering claims including unfair dismissal, underpayment, and general protections matters up to the conciliation stage.
• Online HR & Safety Documents Subscriber access to a digital library of HR and Safety document templates, tools, and modern award wage and entitlement schedules, delivered online to Australian SMB clients.

Named customers7 records

Segments8 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Scale indicators1 record

Recent moves4 records

Expansion highlights5 records

Broad incumbents

• Randstad Australia: Major global staffing and HR services firm with HR Solutions/Outsourcing and RPO offerings across Australia. Overlaps on outsourced HR but is staffing-led and serves a broader mix of enterprise and SMB clients rather than Workplace Partners' pure SMB IR advisory focus.
• Mercer Australia: Global HR consulting and advisory firm with a substantial Australian practice covering talent, rewards, and workforce transformation. Comparable HR advisory capability but addresses enterprise and mid-market, not the long-tail Australian SMB that Workplace Partners targets.
• Ai Group: Major Australian employer association providing workplace relations representation, policy advice, and HR consulting to a broad member base across industries. Overlaps on industrial relations advisory and Fair Work representation but serves members rather than running a purely subscription SMB model.

Direct peers

• WorkPro: Australian workforce compliance platform offering background checks, WHS, and HR document solutions aimed at SMB and enterprise employers. Comparable in WHS and compliance documentation layer, though more technology-led and less advisor-led than Workplace Partners.
• HR Assured: Australian HR compliance and workplace relations service specifically built for small and medium businesses, offering retainer-based HR, IR, and WHS support. Directly comparable in customer segment (Australian SMBs), service structure (subscription), and Fair Work/award focus.
• Employsure: Australia's largest provider of employment relations and workplace health & safety advice to SMBs via phone-based advisory lines and subscription plans. Closest direct competitor to Workplace Partners given overlapping Fair Work compliance, advisor-led model, and target SMB segment.

Emerging players

• Employment Hero: Australian-headquartered employment and HR SaaS platform offering payroll, benefits, and people-management tools to SMBs. Comparable target customer (Australian SMBs) and overlapping HR/employment value proposition, though delivered via technology rather than human advisors.
• ELMO Software: ASX-listed Australian HR, payroll, and workforce management SaaS platform serving mid-market employers. Adjacent rather than head-to-head because Workplace Partners is service-led, but ELMO represents the technology-enabled direction the HR advisory category is being pulled toward.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/WorkplaceP
• LinkedInlinkedin.com/company/workplacepartnersau
• Xx.com/WorkPlaceP

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Workplace Partners