Medford Police Department

What Medford Police Department does

The Medford Police Department is the exclusive municipal law enforcement agency for the City of Medford, Massachusetts, operating as a division of the city government under the direction of the Mayor and City Council. The department traces its origins to 1677 when Goodman John Hall was elected as the first town constable, with the modern full-time force formally established on March 21, 1870. It operates with 51-100 total employees, including 60-85 sworn patrol officers distributed across three shifts (days, evenings, overnight) maintaining minimum 8 to maximum 20 officers on duty per shift.

The department delivers a comprehensive suite of public safety services organized into specialized divisions: Patrol Division (frontline law enforcement and emergency response), Detective Division (criminal investigations, court prosecution, evidence control, firearms licensing, school resource officers), K9 Unit (two working dogs K9 Rico and K9 Seamus providing patrol, tracking, and narcotic/ballistic detection), Traffic & Crash Investigation Unit, Family Services/Juvenile Unit, and Internal Affairs/Professional Standards. Supporting programs include the Body-Worn Camera Program using Watchguard V300 cameras on Motorola Solutions cloud infrastructure, a public-facing Crime Dashboard, Safe Watch Program for vulnerable individuals, Child Passenger Safety Unit, Drug Disposal Program, and Community Engagement Unit events including National Night Out, Junior Police Academy, Community Inclusion Day, and Holiday Toy Drive.

The department is funded primarily through the City of Medford General Fund derived from property and other municipal taxes, supplemented by grants (notably a $105,000 Cummings Foundation grant over three years) and minor fee streams including firearms licensing ($100/application), parking tickets, and records requests. Service distribution occurs through 24/7 emergency dispatch via 911, non-emergency phone lines, walk-in services at 100 Main Street headquarters, an online service portal for records requests and permits, and proactive community engagement across Facebook, Twitter, Instagram, NextDoor, YouTube, and email newsletters.

Name

Medford Police Department

Legal name

Medford Police Department

Website

https://medfordpolice.com

Company type

Private

Founded year

1870

Operating status

Operating

Headcount range

51–100 employees

Short description

The Medford Police Department is the exclusive municipal law enforcement agency serving the City of Medford, Massachusetts, providing patrol, criminal investigation, K9, traffic enforcement, community policing, and emergency response services to residents, businesses, and visitors.

Ownership category

akta.pro rank

Headquarters

HQ city

Medford

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Firearms Licensing Fees: Fees collected for processing firearms permit applications including LTC and FID cards. Standard fee is $100, with exemptions for applicants over 70 years old.
2. Parking Tickets: Revenue from parking violations processed through City of Medford Parking Department. Multiple payment options including online, in-person, mail, and check.
3. General Fund Tax Revenue: Primary funding from City of Medford municipal budget funded through property and other taxes. Additional grants from foundations for specific programs.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Core offering

The Medford Police Department is the municipal law-enforcement agency for the City of Medford, providing uniformed patrol, criminal investigations, traffic enforcement, 911 and non-emergency dispatch, community-policing programs, victim assistance, and police records services to residents, businesses, and visitors within city jurisdiction.

Product overview

The Medford Police Department operates as a municipal law enforcement agency providing comprehensive public safety services to the City of Medford, Massachusetts. The department offers a unified suite of core services organized into distinct operational divisions rather than a commercial product platform. Primary service lines include Patrol Division (frontline law enforcement and emergency response), Detective Division (criminal investigations and forensics), K9 Unit (specialized canine operations for patrol and detection), Traffic & Crash Investigation Unit, Family Services/Juvenile Unit, and Internal Affairs/Professional Standards. Supporting infrastructure services include Body-Worn Camera Program (Motorola Watchguard V300 system), Records Management, Firearms Licensing, Fingerprinting, and Crime Analysis. Community-facing programs include Community Engagement Unit (National Night Out, Junior Police Academy), Safe Watch Program for at-risk individuals, Crime Dashboard for public transparency, Child Passenger Safety Unit, and Drug Disposal Program. The department also maintains partnerships with Portal To Hope (victim services), various law enforcement agencies, and operates under a Cummings Foundation grant supporting community engagement initiatives.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Ranked 4th safest large community in Massachusetts (2021)
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature2 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Massachusetts State Police K9 UnitcoreStrategic or Co-development PartnerCollaborative partnership for K9 operations providing 24/7 coverage for Medford, Malden, Everett, and Peabody. Officers graduate from Massachusetts State Police K9 Patrol School and Detection School.
• Malden Police K9 UnitcoreStrategic or Co-development PartnerRegional K9 coverage partnership providing 24/7 coverage for the cities of Medford, Malden, Everett, and Town of Peabody.
• Everett Police K9 UnitcoreStrategic or Co-development PartnerRegional K9 coverage partnership providing 24/7 coverage for the cities of Medford, Malden, Everett, and Town of Peabody.
• Peabody Police K9 UnitcoreStrategic or Co-development PartnerRegional K9 coverage partnership providing 24/7 coverage for the cities of Medford, Malden, Everett, and Town of Peabody.
• Middlesex District Attorney's OfficecoreStrategic or Co-development PartnerClose collaboration on criminal investigations, case prosecution, and policy review including body-worn camera program policy development.
• Federal Bureau of Investigation (FBI)coreStrategic or Co-development PartnerFederal law enforcement partnership for investigations requiring federal resources and coordination.
• Drug Enforcement Administration (DEA)coreStrategic or Co-development PartnerFederal partnership for drug-related investigations and enforcement operations.
• Department of Homeland SecuritycoreStrategic or Co-development PartnerFederal partnership for homeland security coordination and threat response.
• Massachusetts Department of Children and FamiliescoreStrategic or Co-development PartnerCollaboration on juvenile investigations and child welfare cases involving police intervention.
• State Police CPAC/Crime Scene Services UnitcoreStrategic or Co-development PartnerCrime scene investigation support and forensic services partnership.
• Motorola SolutionscoreTechnology or IntegrationVendor for Watchguard V300 body-worn cameras including licensing, storage, and training. Contract signed in early 2022 for camera implementation program.
• Portal To HopecoreStrategic or Co-development PartnerAward-winning non-profit partner providing services for domestic violence, sexual assault, and stalking victims including emergency shelter, legal aid, job placement, housing assistance, and youth programs.
• WegmansminorStrategic or Co-development PartnerCommunity partner for holiday toy drive and drug take back events.
• DICK'S Sporting GoodsminorStrategic or Co-development PartnerCommunity partner for annual holiday toy drive.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Somerville Police Department: Direct neighbor municipal police department serving a comparable urban community; matches Medford in scale, jurisdiction type, and service breadth including patrol, detectives, and community engagement.
• Quincy Police Department: Comparable-size Massachusetts municipal police department providing full municipal law enforcement services; similar community policing orientation and technology adoption profile.
• Brookline Police Department: Massachusetts municipal police department of comparable scale serving a dense urban-suburban community; directly comparable in service breadth, training standards, and community engagement approach.
• Everett Police Department: Adjacent Massachusetts municipal police department; partner in Medford's regional K9 consortium and directly comparable in service model and jurisdiction scope.
• Malden Police Department: Neighboring Massachusetts municipal police department of comparable size and jurisdiction type; directly partnered with Medford on regional K9 coverage and serves a similar urban/suburban community.
• Cambridge Police Department: Municipal police department in adjacent Middlesex County serving a similar population profile, with comparable community policing programs and full-service municipal law enforcement mandate.

Broad incumbents

• Boston Police Department: Larger regional municipal police agency operating across a major metropolitan area; broader portfolio but overlapping core services (patrol, detectives, K9, body-worn cameras) relevant as a scaling benchmark.
• Federal Bureau of Investigation: Federal law enforcement partner working with Medford on investigations requiring federal resources; not a direct competitor but provides benchmark for investigative and forensic capability standards.
• Massachusetts State Police: Statewide law enforcement agency that partners with Medford on K9 training, crime scene services, and investigative support; provides a broader-scope benchmark for specialized capabilities.

Regional players

• Middlesex Sheriff's Office: County-level law enforcement agency operating in the same Massachusetts region as Medford; provides overlapping public safety services (civil process, court security, transportation) at a county rather than municipal level.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/medfordpolice
• Facebookfacebook.com/medfordmasspolice
• Instagraminstagram.com/medfordmasspolice
• LinkedInlinkedin.com/company/medford-police-department

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medford Police Department